Technical Tips
Getting Started with emPower™
• Learn-in your new Z-Wave-enabled
Alarm.com module following the
same process as before:
– Perform a Module Swap on the
Alarm.com Dealer Website if
adding to an existing account
– Perform the GSM Phone Test at
the panel
• Upgrade the account service plan to
include the Z-Wave “Add-on” features
Adding Z-Wave Devices
• To add Z-Wave devices to the security panel, the panel must be
in Add Mode. Follow the panel specific directions included with
your kit to enter Add Mode.
• Trigger the Z-Wave device to register it with the panel.
 Tip: While adding the Z-Wave device, the security panel
must be within 3-6 feet of the device.
Light & Appliance Modules
Adding a Light/Appliance Module to the Network:
After entering Add Mode on the security panel and with the
module plugged into an outlet, double click the button on the
module to include it.
Z-Wave
Compatibility
Incandescent
Lights
GE Lamp
Module
(45602)
X
(up to 300W)
Fluorescent
Lights (CFBs)
x
X
(up to 600W)
Appliances
Dimming
GE Fluorescent
Light & Appliance
Module
(45603)
X
(up to 600W)
x
 Tip: Make sure lamp to be controlled is plugged
into the Z-Wave side of the module (indicated by
the Z-Wave logo).
 Tip: Use a non-switched outlet for the module.
On an outlet controlled by a switch, make sure
the outlet is switched “On” before sending light
commands.
 Tip: Keep lamps switched “On” to allow control
through the Z-Wave module, Alarm.com website
and mobile apps.
 Tip: Control dimming of light dimmer modules
by pressing and holding button on the module,
or through the Alarm.com website.
Thermostat/HVAC
(Trane Thermostat)
Installation: Follow Trane’s instructions for connecting
the thermostat with the HVAC system.
Adding a Thermostat to the Network: After entering
Add Mode on the security control panel, hit the “Menu”
button on the thermostat. Scroll down to “Z-Wave
Install” and press “Select”. Press the “Yes” button to
enroll thermostat.
Tip: The Trane Thermostat requires a 24 VAC common
wire to power the thermostat. Before beginning
installation, verify the HVAC system has a common wire
(at least 5 wires total) or contact a qualified HVAC
technician.
Door Locks
(Schlage Locks)
Installation: Follow Schlage’s instructions for installing the lock.
Adding a Lock to the Network: After entering Add Mode on the security
panel, enter the programming code (given by Schlage), press the
“Schlage” button, and then “0”. The “Schlage” button will flash green
when inclusion is successful.
Tip: The lock must be within 3-6 feet of the security panel during
inclusion. If the security panel is wall-mounted, consider adding the lock
to the network before completing lock installation on the door.
Tip: Before removing old locks or beginning installation, check layout
of door to make sure new lock will not conflict with existing hardware.
Tip: Contact a locksmith if you experience difficulties removing old
hardware or installing the new lock.
Tip: Be sure to login to www.alarm.com immediately after adding the
lock to the network to authorize user codes for the lock.
emPower™ on the Customer Website
 Tip: Login to the Alarm.com Customer website at www.alarm.com to check
out the new emPower features available for lights, locks, and thermostats.
• Lights: Remotely control lights, set automated light
schedules, and setup event-triggered light automation.
• Locks: Remotely lock/unlock door, view lock state
(locked/unlocked), view lock event history, and set lock
notifications.
• Thermostats: View current temperature & mode, change
thermostat mode & target temperature, create and set
energy-saving cooling and heating schedules, and set
thermostat notifications.
emPower™ on Alarm.com Dealer Website
 Tip: Use the Alarm.com Dealer Site to help support your Alarm.com
emPower accounts.
• emPower Service Plan: Add or Remove emPower features to the
customer service plan via the Alarm.com Dealer Site.
• emPower Device List: View a customer’s current list of Z-Wave devices by
pulling up the customer record and clicking on the “emPowerTM Devices” link.
Here you can view current devices, request an updated device list, or delete
a failed device.
• emPower Hardware: Alarm.com emPower enabled modules and some of
our recommended emPower devices (lights, locks, thermostats) will be sold
on the Alarm.com Dealer Site through the “Order Hardware” link.
• emPower Documentation: emPower installation instructions and
information can be found in the “Support Tools” section of the Alarm.com
Dealer Site.
Additional Information
For additional installation, tips and troubleshooting information, refer to
our detailed panel specific guides that accompany your kit, listed below.
The guides are also available on the Alarm.com Dealer Website.
• SimonXT emPower Installation Guide
• Concord emPower Installation Guide