JOB PROFILE
Position #: Various
TITLE: DIRECTOR, RURAL AND REMOTE, INTEGRATED
SERVICE DELIVERY
MINISTRY: SOCIAL DEVELOPMENT AND SOCIAL
INNOVATION
SUPERVISOR TITLE: EXECUTIVE DIRECTOR
CLASSIFICATION: BUSINESS LEADERSHIP
WORK UNIT: SERVICES TO ADULTS WITH
DEVELOPMENTAL DISABILITIES
SUPERVISOR POSITION #: 00094334
PROGRAM
Services to Adults with Developmental Disabilities (STADD) was established in January 2012 to respond to
recommendations made by the Deputy Ministers’ review of Community Living British Columbia. The Ministry
of Social Development and Social Innovation has responsibility for STADD in conjunction with an Interministerial Steering Committee comprised of senior representatives of the ministries and organizations whose
services significantly impact the lives of individuals with developmental disabilities.
The overarching mandate is the development of an integrated service delivery model that reflects a onegovernment approach to better support individuals with developmental disabilities throughout the lifespan
and across service systems, particularly through periods of transition, such as youth to adulthood. Four sites
were launched throughout the province oriented to youth and young adults. They have moved to operational
status and there is potential for expansion.
JOB OVERVIEW
To provide operational leadership of STADD staff, sites and region as required, as well as strategic corporate
leadership in support of the integrated service delivery model to individuals with developmental disabilities and
their families during the critical transition period from youth to adult services. This role has responsibility for
providing leadership and planning around the rural and remote model of operation for STADD.
ACCOUNTABILITIES
 Supervises professional and administrative staff including assignment of work, development and
evaluation of performance plans and approval of leave; authorizes discipline of staff up to and
including making recommendations for dismissal/termination and responds to grievances at Step 2 of
the process.
 Participates and leads committees and working groups to monitor the effectiveness of STADD, develop
strategic solutions that address regional and provincial issues, trends, systemic barriers and current
and future implementation activities/stages.
 Builds strategic alliances across ministries, agencies and within communities to identify issues,
collaborate on implementing solutions, both current and future, and stimulate innovation and
creativity.
Reviewed by:
Update: January 2016
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Evaluates the success of the STADD sites in accordance with the performance monitoring evaluation
framework and provides recommendations for changes to the service delivery model, based on
performance monitoring and evaluation.
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Leads the development and implementation of program-wide strategies, plans, standards and policies.
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Develops and manages delivery of required monitoring, reporting and information management for
the program.
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Leads the development of partnerships, protocols and/or agreements with other ministries, agencies,
governments and institutions to resolve complex issues.
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Designs specific strategies and actions to meet emerging client needs; ensures appropriate delivery
occurs and determines next steps for sustainability
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Champions innovation and continuous quality improvement
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Manages expenditure/budgets and FTE allocations within area of responsibility
Provides training, skill and knowledge development to staff on the service delivery model and its
component activities.
Provides guidance to staff about STADD and ensures service delivery aligns with the goals and
mandate; interprets and advises on related Acts, regulations, standards, procedures and performance
measures.
Rural and Remote: Leads and oversees the development and implementation of informationtechnology based outreach strategies that will enable STADD to increase service to individuals and
families in rural and remote areas; this involves networking with relevant partners including Health,
First Nations Health Authority, MCFD, SDSI, School Districts and individual First Nations and agencies to
reach agreements on shared use of facilities/technology. Strategy will involve development and testing
of various platforms building on existing best practices and knowledge to increase contact options for
STADD staff that complements community based transition planning processes and service networks.
Focus of testing to be initiated in Interior/North Region (Prince George and surrounding communities,
Haida Gwaii, Kamloops and surrounding communities) with incremental expansion to Vancouver Island
and other parts of the Province.
Promotes cultural and Aboriginal competencies within STADD and Branch.
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JOB REQUIREMENTS
 Master’s degree or equivalent in a discipline related to social or health services and 5 years related working
experience; (A master’s degree in social work or social sector is preferred) or 10 years related
experience and related bachelor’s degree or an equivalent combination of experience and education
may be considered.
 3-5 years strategic leadership and management experience.
 Minimum 3 years’ experience at a Director level, supervising, managing projects and programs and
leading change management processes.
 Preference for familiarity with technology modalities from strategic but also technical perspective to
support negotiation of arrangements that will be most reliable/easy to use by STADD network. Please
note: Preference may be given to those whose above stated experience is from within the BC provincial
government including Crown Agencies and/or Authorities.
Reviewed by:
Update: January 2016
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Knowledge of principles and theory related to change management and collaborative practice and
their implementation.
Knowledge of communities and available resources, both locally and provincially.
Ability to network and maintain partnerships with a variety of internal and external stakeholders
including families, advocacy groups, government partners and service providers.
Awareness and demonstrated ability in working with different cultural groups appropriate to local
communities.
Must have and maintain a valid class 5 Driver’s Licence as occasional overnight travel will be a
requirement of the position.
Successful completion of security screening requirements of the BC Public Service, which may include a
criminal records check, and/or Criminal Records Review Act (CRRA) check, and/or enhanced security
screening checks as required by the ministry (Note: It is important that you read the job posting
carefully to understand the specific security screening requirements pertaining to the position).
BEHAVIOURAL COMPETENCIES
 Building Team Orientation is building team orientation involves knowledge and skills in developing
group identity, participative decision making and open and effective team communication.
 Creating and Managing Change is creating and managing change involves knowledge and skills to
manage in the organization through setting direction and urgency, building a coalition of support,
communicating widely, handling resistance to change and facilitating implementation of successful
change actions.
 Managing Organizational Resources is the ability to understand and effectively manage organizational
resources (e.g., people, materials, assets, budgets). This is demonstrated through measurement,
planning and control of resources to maximize results. It requires an evaluation of qualitative (e.g.,
client satisfaction) and quantitative (e.g., service costs) needs.
 Business Acumen is the ability to understand the business implications of decisions and the ability to
strive to improve organizational performance. It requires an awareness of business issues, processes
and outcomes as they impact the client’s and the organization’s business needs.
 Building Partnerships with Stakeholders is the ability to build long-term or on-going relationships with
stakeholders (e.g., someone who shares an interest in what you are doing). This type of relationship is
often quite deliberate and is typically focused on the way the relationship is conducted. Implicit in this
competency is demonstrating a respect for and stating positive expectations of the stakeholder.
Reviewed by:
Update: January 2016