Blackbaud Outcomes Release Notes Overview This document contains a brief summary of the features of Blackbaud Outcomes in GIFTS Online 6.0. For more in-depth information on any of the features discussed, please refer to the GIFTS Online Help>Modules>Blackbaud Outcomes. Adding Blackbaud Outcomes to GIFTS Online Blackbaud Outcomes is now available as an additional subscription service with GIFTS Online 6.0. Clients may send an inquiry to the [email protected] mailbox. The MicroEdge Community Resources Site To keep up with all the latest news on MicroEdge products, access our knowledgebase, or join in relevant discussions on our forums, go to - https://community.blackbaud.com/products/microedge. Table of Contents Overview ........................................................................................................................................................... 1 Adding Blackbaud Outcomes to GIFTS Online ............................................................................................. 1 The MicroEdge Community Resources Site .................................................................................................. 1 What is Blackbaud Outcomes? .......................................................................................................................... 2 Where is Outcomes? ......................................................................................................................................... 2 Working with Outcomes in GIFTS Online .......................................................................................................... 2 Outcomes in Online Applications .................................................................................................................. 2 Enabling Outcomes on Existing Applications ............................................................................................................... 2 Applying for a Grant with Outcomes Measurements .................................................................................................... 3 Outcomes During Applications Retrieval ...................................................................................................................... 5 Outcomes in Requests Edit Forms ................................................................................................................ 6 Outcomes Dashboard Reports ...................................................................................................................... 7 Using the Blackbaud Outcomes Site.................................................................................................................. 8 The Home Tab .............................................................................................................................................................. 9 The Applications Tab .................................................................................................................................................. 10 The Requirements Tab ............................................................................................................................................... 11 Technical Support............................................................................................................................................ 11 © 2016 MicroEdge, LLC What is Blackbaud Outcomes? Blackbaud Outcomes is the new technology that aims to connect, empower, and accelerate purposeful philanthropy by enabling the capture and tracking of meaningful results and achievements between grantmakers (funders) and grantees (NPOs). It does this in several ways: It allows funders and grantees to collaborate on intended outcomes and measurements. It lets funders select from a Taxonomy of Measures or enter their own. It communicates real-time progress to the funder through updates entered by the grantee on the Blackbaud Outcomes site and GIFTS Online. It helps funders rollup and analyze the impact of their programs. It drives decision making through regular progress updates. Where is Outcomes? Depending on your role, Blackbaud Outcomes is accessed in two different ways: Funders will see new outcomes features enabled in GIFTS Online through Requests, Dashboards, and Online Applications. Grantees will manage their applications, requirements, and outcome measures through the Blackbaud Outcomes site which will replace the My Account pages for grantees who have submitted online applications before. Working with Outcomes in GIFTS Online Outcomes functionality can be accessed via GIFTS Online through three different areas: Outcomes in Online Applications In order to implement outcomes measurements in GIFTS Online they must be added to application forms through the Online Applications Forms Manager. This will give applicants a series of outcomes measurements to choose from when applying for a grant. Applications with outcomes data can also be viewed through the Pending Applications page as a new column. Enabling Outcomes on Existing Applications The first step in using Blackbaud Outcomes is to enable an existing application form to use outcomes functionality. This is done in the Forms Manager for Online Applications. When editing an inactive application form, you will see a new Outcomes option in the Settings menu. This will open the Outcomes panel on the right and allow you to check the Enable Outcomes box. © 2016 MicroEdge, LLC 2 Clicking on the Launch Outcomes button will then open the Outcomes Configuration form. On the configuration form, you will be able to do the following: Setup your desired frequency for progress updates. Select measures from the standard list or create your own measures. Choose the minimum number measures are required for the applicant to select. Once these are configured, you can complete edits to the rest of the application form as needed and activate it for use by applicants. Applying for a Grant with Outcomes Measurements NOTE: First time applicants will first be taken to the Blackbaud Accounts page and be required to Sign Up for a free Blackbaud account or login with their Google credentials. Applicants with an existing account on a funder’s Online Applications site can create a Blackbaud account using the same email address in order to carry over their existing applications and requirements to the new site. When applicants access the Outcomes enabled form, there will be an Edit Outcomes tab. © 2016 MicroEdge, LLC 3 When the Edit Outcomes button is clicked, the Edit Outcomes form will open for the applicant to fill out. The applicant will need to do the following: 1. 2. 3. 4. 5. Enter the Project End Date. Note the number of measures required and then click Add a measurement. For each measurement selected from the drop-down menu a goal value must be added. Optionally, the applicant can also select the populations served by the project. Click Save and Close to finish completing the application and submit it. © 2016 MicroEdge, LLC 4 Outcomes During Applications Retrieval The only difference when retrieving application will be a new Outcomes column on the Pending Applications page. Applications that are Outcomes enabled will have a View link on the Outcomes column. Applications with N/A in the column are not outcomes enabled. Clicking the View link will display the project end date, update frequency, measurement(s) selected by the grantee, their goal number and any population values selected. As normal, applications must first be selected and duplicate checked before being considered through Online Applications. © 2016 MicroEdge, LLC 5 Outcomes in Requests Edit Forms Outcomes data can also be accessed through the Request edit form using the new Outcomes section on the edit form. Simply click the View Now link to see the Updates Schedule, Measurements, and Populations data for the Request. © 2016 MicroEdge, LLC 6 Outcomes Dashboard Reports Two Outcomes related reports are available in the new Outcomes Progress Updates dashboard part available in GIFTS Online. Click View Outcomes Progress Updates to find individual dashboards for each individual grant with Outcomes data. After a grantee has submitted Progress Updates, the funder can select their grant from this list to view the data. This dashboard shows the grantee’s progress toward the measurable goals that they committed to on their application. © 2016 MicroEdge, LLC 7 Click View Outcomes Summary Dashboard instead to view a summary of progress on all outcomes measurements. This data is aggregated across all of a funder’s grantees once per day, so that the funder can view their total progress as an organization. Using the Blackbaud Outcomes Site NOTE: First time applicants will first be taken to the Blackbaud Accounts page and be required to Sign Up for a free Blackbaud account or login with their Google credentials. Applicants with an existing account on a funder’s Online Applications site can create a Blackbaud account using the same email address in order to carry over their existing applications and requirements to the new site. After submitting an Outcomes enabled application, applicants will be taken to the new Blackbaud Outcomes website. https://portal.blackbaudoutcomes.com This is the site where a grant applicant can track and manage their applications. Applicants can use this site to view all of their applications, requirements, and Outcomes progress updates. This includes every funder that they work with who is using Blackbaud Outcomes, all in one place and with a single login. The Blackbaud Outcomes site is composed of the following three tabs: Home, Applications, and Requirements. © 2016 MicroEdge, LLC 8 The Home Page The Home page displays all your active grants that have a progress update due. Progress Updates for the current update period will be due by the end of the following month. Click on one of your grant names to edit and submit a Progress Update. © 2016 MicroEdge, LLC 9 The Applications Page The Applications page consists of two sub-tabs: In Progress Applications and Completed Applications. In Progress Applications Applications listed on the In Progress tab were saved but not submitted yet. To continue working on an application, simply click on its title. Completed Applications Completed applications have been submitted for review by the funder. Clicking on the title here will display details of the application in read-only view. © 2016 MicroEdge, LLC 10 The Requirements Page This page displays any required reports which have been sent to the applicant/grantee from a funder or grantmaker. It is split into three sub-tabs for New Requirements, In Progress Requirements, and Completed Requirements. For New and In Progress Requirements, clicking the Form Name will open the form for entry. For Completed Requirements, clicking the Form Name will display the details of the submitted form in readonly view. Technical Support Need Help or Have Questions? If you have questions or need assistance in any way, please contact MicroEdge Technical Support. Support Hours: M-F, 8:00 am – 8:00 pm ET Phone: 877.704.3343 Email: [email protected] Online: www.microedge.com 1. Login to PowerME 2. Click the Cases tab (top toolbar) 3. Click Create New Case button 4. Fill out form and click Finish button © 2016 MicroEdge, LLC 11
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