INTENSIVE TRAINING COURSE FOR HOSPITAL AND OUT OF HOSPITAL CHINESE PHARMACISTS 1 1 PRESENTATION OF LUISS BUSINESS SCHOOL – DIVISION OF LUISS GUIDO CARLI LUISS Guido Carli is a private Italian university set up during the seventies. It is a dynamic university committed to educating both culturally and professionally, promoting and organizing research activities, and contributing with the transfer of innovation. Recognized for academic excellence, the University consists of three Faculties (Economics, Law, and Political Science), three Departments (Economics and Business, Legal Science, and History and Political Science), and three Schools (Business School, School of Journalism, and School for the Legal Profession) and encompasses a wide array of academic, extracurricular and support resources. It has made important academic contributions in the fields of economics, law and political science and a crucial role has been played by research centres. Its researchers are able to provide high quality research outputs and carry out research in a wide range of application fields. LUISS provides opportunities for undergraduate, graduate and doctoral education, as well as professional training and lifelong learning. LUISS complies with the ongoing European reform process, the so-called Bologna Process, aimed at creating a European Higher Education Area. Within this framework, LUISS Guido Carli is progressively aligning itself with the new university system established by the Italian Ministerial Decrees No.509 (03/Nov/1999) and No. 270 (22/Oct/2004). The main language of instruction at LUISS Guido Carli is Italian but an increasing number of degree programs and courses are held in English, making it possible for foreign students to take part of the LUISS Guido Carli education. LUISS mainly stands out for: an advanced educational model, oriented to train and instill students with the flexibility and the competences necessary to be successful in the working context a dense network of international exchanges with about one hundred European and extraEuropean Universities cooperating for international research projects, seminars, panel discussions the collaboration with over 200 public, private, and multinational corporations. LUISS is committed to working towards a better and increased liaison with companies and the entire professional world. LUISS also provides a well developed system for the quality assurance of its programs. 2 LUISS is committed to giving everyone the opportunity to have a custom-made education and LUISS Business School plays a special role in this process. LUISS Business School Lifelong learning is central to LUISS Guido Carli's education, as personal enrichment and professional development represent a never-ending cycle for individual growth. The LUISS Business School is a division of LUISS Guido Carli University that has a worldwide recognition as a knowledge hub for postgraduate studies. It offers a number of educational programs for executive, professional and adult learners. One of the main characteristics of the LUISS Business School is its long-lasting relationship with the Italian and international business community that allows theory to inform practice and vice versa. Through its affiliation with Confindustria, the Confederation of Italian Industry, and Italian Institutions, it holds a privileged position in the working environment. LBS has contacts with companies, associations, organizations, institutions, law firms, etc. Therefore, LUISS Business School relies both on the experience of the University’s professors and of the contribution of many leading practitioners working in the fields of management, law, consulting, accounting, etc. in firms, public administrations and professional associations. In the last years many efforts have been made to improve the Business School in order to keep its competitive aspect in the ever-changing world. LUISS Business School’s research activities are high in rigor and relevance with a special focus on ethics and internationalization, which makes the LUISS programs the ultimate prototype of the excellence in teaching methods. LBS offers standard and customized (ad hoc) training courses. Customized (ad hoc) training courses: - planning and implementation of custom-made training programs; - development of applied research activities and programs on the basis of the specific customer needs (i.e. cycle of seminars, short master programs etc.) - consulting and assistance on specific topics identified by the customer Standard courses - seminars aimed at developing and strengthening knowledge and competences, also transferring techniques and tools for the job tasks 3 Healthcare Area The Healthcare Area of LUISS Business School for over twenty years has focused its attention on the changing needs of the healthcare sector. The mission is to promote the development of a managerial culture in the health sector based on the excellence of services, the centrality of the person, efficiency and innovation. Thanks to the expertise developed by researchers at the University LUISS Guido Carli and collaborations with faculty and industry experts, the area offers management training courses for professionals and managers working in organizations of health sector (health, pharmaceutical, biomedical, wellness, environment and safety). The area is also involved in various national and international research projects, which keep up to date the knowledge of the sector, whose results are used within training initiatives. The research areas in the health sector are the following ones: - Healthcare: socio-medical, pharmaceutical, biomedical sector; - Health policies, health expenditure, policies for the long-term care; - Strategic planning, organization and management of companies in the health sector; - Clinical Governance, clinical risk management, health technology assessment. - Health communication, marketing in the pharmaceutical and biomedical sector; - Administration and control The area has developed the following Executive Education Open Programs: - Executive Master in Healthcare & Pharmaceutical Administration (EMPHA) - Management of Healthcare Organizations - Integrative Healthcare Funds - Master Program in Management of Biomedical Products (PROBIOMED) Some of the Custom programs are: - Corporate Master in Pharmaceutical Administration, ABBOTT Italia - Young Cardiac Surgeons Managers, LEVI Biomedical - Pharmacoeconomics and Policies of the Medicament: HIV Therapeutic Area, Abbott - Management of Healthcare Organizations, San Giovanni Calibita Fatebenefratelli Hospital 4 International Area The area is responsible to carry out training programs to transfer skills for the international market, as well as international research and assistance to other areas on international issues. In particular: - Implementation and management of master courses with an international perspective or otherwise taught in English ( MBA, International MBA, AMBA) - Training and other forms to transfer skills for international students - funded (EU, Italian and foreign international companies)- in coordination with other areas involved with the tender office - Agreements with other international business schools, in coordination with other units that could be affected training abroad, in coordination with the international activities of the University - Implementation of permanent centers in the areas of competence The area is structured into business areas. In particular: open programs (international masters, both for graduates and senior profiles); corporate international programs (international orders); special projects (funded research, special projects). The Area has agreements with the foreign Universities and Business Schools : - Hong Kong Baptist University, Hong Kong - FUDAN Business School, Shanghai, China - Nagoya University of Commerce and Business - Nagoya, Japan - University of San Diego, San Diego, USA - Purdue University, West Lafayette, Indiana, USA - Kenan-Flagler Business School - University of North Carolina at Chapel Hill, USA - IPADE Business School, Mexico City, Mexico - Universidad de Belgrano, Buenos Aires, Argentina - Copenhagen Business School, Copenhagen, Denmark - ESSEC Business School, Paris, France - EMLYON Business School, Lyon, France - Zagreb School of Economics and Managemen, Zagreb, Croatia 5 2 PAST EXPERIENCES Among the more recent and significant training programs developed by LUISS Business School there are the following projects, regarding the healthcare industry and/or the international market: Executive Master in Healthcare & Pharmaceutical Administration (EMPHA) The Executive Master (week-end program), aims at providing the skills, knowledge and tools necessary for effective management of public and private organizations operating in the health sector. The innovative value of the initiative lies in the multidisciplinary of the training programs, in the dimension of the analysis perspective (from the medicament to private and public health and biotechnology) and in teaching methods that are able to maintain a high level of participation throughout the whole process. EMPHA is addressed to all those engaged in the conduct of their clinical or managerial business, in institutions, in public and private health organizations, consulting firms and pharmaceutical as well as biomedical companies, who want to improve their performance and that of the organization in which they work. The Master answers the needs of professional growth and development of: - doctors who want to succeed and have access to clinical-oriented management positions or who have already occupied leading positions; - high level managers who need a management training in the health sector; middle managers who need advanced training of health management to take more responsability; - other business figures who wish to invest in their own professional development, improving their knowledge of health management. EMPHA has been realized thanks to the support of professors and researchers of the Department of Health Administration of Virginia Commonwealth University, which is a leading institution in international managerial training on healthcare. Furthermore, other partnerships allow students to acquire experiences of excellence and best practices. Training model is characterized by Experiential Learning, Peer Learning, Leadership Development, International Focus, Distance Learning. The program includes Health sector area, Health policies area, Management Area of the Health System, Clinical Governance Area, Laboratories of Management Skills, Leadership Lecture: Meetings with Leaders, Learning Project. Master Program in Management of Biomedical Products (PROBIOMED) The aim of the Master is to train the professional figure of the "Product Specialist", an expert in high technology products, widely used in the biomedical field. The target market for these products are public and private healthcare organizations, that is 6 hospitals, community hospitals, the hospitals classified by the Institutes for Research, Hospitalization and Care Scientific Institutes and University Hospitals. The Master develops competencies regarding products and markets on competitive strategies, attitudes and purchasing procedures in the markets. In addition, it examines the economics necessary for the analysis of prices and margins in competitive contexts. The product specialist is characterized by the need of emphasized behavioral skills (communication, negotiation, decisionmaking, etc.) that can be acquired through institutional courses on fundamental processes of the organizational behavior. The Master is addressed to graduates (or four-year - old system) in economics, legal, political and social, as well as in technical, biological, pharmaceutical and medical disciplines. The program includes the following topics: Strategies and Organization of Biomedical Industries,, National Health Service and Economics and Management of Healthcare Organizations, Hospital Clinical Governance & Risk Management, Selling I Laboratory, Product Marketing, Selling II Laboratory, Use of Biomedical Technologies laboratory, Organizational Behavior, Business English laboratory, Thesis and Project Work Pharmacoeconomics and policies of the medicament: HIV therapeutic area, Abbott The course aims at transferring knowledge on the relationship between economics and the pharmaceutical industry, on policies with particular attention to the price and the reimbursement. Furthermore, it focuses on the analysis of the cost impact of the use of ARV medicaments, on the principles of pharmacoeconomics, the techniques of the economic value of medicaments and the tools for measuring the quality of life as well as their use in the pharmaceutical market towards the decision makers (regions, hospitals, etc.), specialists and prescribers. The programs includes the following topics: Economics and policies of the drug, Policies and regulation of the pharmaceutical sector, Regional Policies, Pharmacoeconomic Enhancement, Value and meaning of pharmacoeconomics, Main techniques of economic evaluation, Crucial factors concerning the techniques of economic analysis, Costing, Calculation of results, Discounting, Adaptation, Measuring the quality of life, Enhancement of 'utility', Analysis of patients’ preferences, The data collection, The presentation and use of the results of an economic analysis of the medicament within the infectious diseases area, Case studies and exercises in the infectious diseases area. Management of Healthcare Organizations The course is structured into modules and supports the development of managerial skills in hospitals, IRCCS, polyclinics and private nursing facilities by adopting an integrated logic that comprises all the systems, tools and management methods applied successfully in healthcare organizations. The course enables participants to acquire the skills needed to solve organizational, accounting and human resource management problems. Furthermore, it gives them the ability to evaluate economic outcomes and the quality of services of management decisions. The main addressees of the Master are General, Health and administrative managers, District Managers, Department Managers, heads of clinical units. In addition, the course is addressed to those who, although operating in different sectors and services, intend to study into deep the 7 critical issues related to health management. The program includes the following modules: The organization of Health Services, The Balance Sheet of Health Organizations, The Management Control of Health Organizations, Strategic Human Resources Management in Health Organizations, Quality Management of Health Services, Risk Management in Healthcare. Young Cardiac Surgeons Managers, LEVI Biomedical In partnership with SICCH, Italian Society for Cardiac Surgery, the custom program on "Managerial training for Cardiac Surgeons" is addressed to working cardiac surgeons, not yet in leading positions, enrolled to the SICCH. The Master program, held in LUISS Business School in Rome, lasted 12 days and was structured into 6 modules of 2 days. It is addressed to 35 students. The program included the following topics: Organizational assets and financing systems of healthcare companies, Planning and control systems in healthcare organizations, Human resources management in healthcare organizations, Leadership and group management, Communication in healthcare organizations, Quality Management of health services Management of healthcare organizations (San Giovanni Calibita Fatebenefratelli Hospital) The course is aimed at transferring professionally updated tools to enable participants to acquire the skills needed to solve organizational, accounting and human resources management problems, and evaluate the outcomes of the decisions taken. The course is divided into the following 6 modules: Comparison of national and regional healthcare systems, Planning and Organization health, Human resources management in healthcare organizations, Administration, Finance and Management Control of Purchasing, From the working group to the integration for the performance improvement, Change Management and Leadership “Amica Italia” Project, Training Program in managerial techniques for economic operators of China. The Project was aimed to provide a support to the needs of development of China, particularly through a constant and effective cooperation between Italian and Chinese firms. The main objectives have been: 1) to develop competences of local human resources, in managerial and intermediate positions in order to support the processes of social and economic development of the country; 2) to offer a deep knowledge of Italy, overcoming stereotypes and prejudices and highlighting the qualities and the real possibilities of constructive collaboration between the realities of our two countries; 3) to train a substantial number of managers and potential managers, capable to interact with the Italian system. The planning of the training actions has been related to a preliminary analysis of the real training needs of China. 8 Training Course for Retail Store Manager Commercial Sector in China The course aims to provide a tailored knowledge to develop the key skills needed to operate in the Sales and Retail Management context with the highest expertise. With this perspective, the course path is divided in 5 modules, related to the respective fundamental areas of the sales business management. Each module includes 16 hours of teaching and 8 hours of case studies, business simulations and professional experience presentations. The modular structure is developed as an intensive course (15 days in 3 weeks) throughout a conceptual path, starting with essential basic concepts and moving progressively to specific models and schemes focused on sales management. The modules are the following: Accounting Human Resource and Staff Management Marketing Mix and Sales Operations Customer Relationship Management Reporting - Master iMBA: International Master in Business Administration Training Program in General management, providing competences and theoretical elements that participants need to become key leaders in a global changing community. ANCIEN (Assessing Needs for Care In European Nations) Research project funded by the European Commission under the Seventh Framework Program, Cooperation-Health Projects. It involves 20 European partners. LUISS Business School has the role of Leader of Work Package Quality in LTC. January 2009-August 2012 MIUR (Ministry of Education, University and Research): Knowledge networks in communities of practice: the impact of social capital on the diffusion of innovation among paediatricians Project funded by the Ministry of University and Research under the PRIN 2007. Partners: Luiss Business School, Catholic University of Sacred Heath (Rome, Faculty of Economics), University of Bologna (Faculty of Medicine) LUISS Business School had the role of scientific coordinator of the project. September 2008-September 2010 Ministero della Salute (Italian Ministry of Health) Partners: Ministry of Health (Former department of quality, former Directorate General of health planning of the fundamental levels of assistance and ethics), LUISS Business School. 9 Role of LUISS Business School: proposal of indicators, methods of survey and analysis of best practices on the activities of intra-moenia by type of care. Definition of organizational standards, staff and of a system to monitor the progress of the department models in health care organizations. A comparative analysis of Regional Health Plans with a focus on the role of Health Information Technologies - Consiglio Nazionale delle Ricerche (National Research Council) Project funded by the CNR (National Research Council). Partners: ITB-CNR, Luiss Business School Role of LUISS Business School: scientific coordinator of the project. June-November 2010 Organizational Models for the Italian Transplant Network - Istituto Superiore di Sanità (National Health Institute) Research project funded by Centro Nazionale Trapianti at Istituto Superiore di Sanità, Role of LUISS Business School: Principal Investigator January 2011-April 2012 GMOSAIC G-mes Services for management of Operations, Situation Awareness and Intelligence for Regional Crises Project funded by the European Commission under the Seventh Framework Program, HealthCooperation Projects involving 37 European partners. January 2009- January 2012 Public procurement in an international context: Managing calls for tenders for the provision of goods and services Training program for the sales managers of Gore, coming from different countries where the firm works, that need to study in deep the level of knowledge in call for tenders and develop in the more effective ways their contractual strategies. The course provides an overview of public procurement in an international context and specifically of the calls for tenders for the provision of goods and services. Two branches of law are investigated in this field: European Union law and Comparative law. In fact, the course covers two main topics: 1. European Union law of public procurement 2. Law of public procurement in 8 different countries (enforcement of EU law and internal law): France, Germany, Greece, Belgium, Scandinavia, Great Britain, Turkey, Spain. The proposed perspective will compare the experiences of the different countries. The course took place in English Language. Master in studies and political and economical international relations for Iraqi Diplomats –2009 and 2011 Edition 10 Project developed for the Ministry of Foreign Affairs - General Direction for cooperation to development, for 15 Iraqi diplomats, to improve their of knowledge on political, legal, economics topics to perform their diplomatic activity. The project has been developed around 5 main areas: - International Law and Organization - International Political Relationships and Global challenges - International Economic Relationships - Human Rights in the International Context and their defence - European Union System In addition to the class teaching activity, seminars of specialization, workshop on specific topics, a basic course of Italian, visits to Italian Institutions and international Institutions located in Rome have been organized. LUISS Business School and Finmeccanica together for the FLIP Final Conference, 4 novembre 2010, 21 July 2011 The final conference of the FLIP (Finmeccanica Learning Induction Program) project for the young new members of staff of Finmeccanica Group, took place at LUISS Guido Carli University. The meeting has seen the participation of Top Managers of the firms of the Group and of many young resources of 5 countries (UK, USA, Italy, France Sweden) that have took part in the FLIP course. The Management and the young resources of Finmeccanica have examined in depth, during a debate some topics that the participants have identified as fundamental to go on with their experience of development, such as: 1) The intergenerational dialogue 2) The values and the competences of the Y Generation of Finmeccanica 3) The future of Finmeccanica Group 4) The integration of Business and Firms The meeting was aimed to represent an occasion of "direct dialogue" of the management with the young people that were attending the event, but virtually, with all the staff of Finmeccanica. 2 AIMS LUISS Business School aims to offer a unique professional development program for pharmacists, designed to develop an innovative learning path. The managerial training program combines the following aims: to support the professional growth of pharmacists through outstanding academic knowledge and excellent practical experience; to develop a new community of professionals, giving to each participant a new opportunity to meet, exchange experiences, and mix different knowledge; 11 to open up new horizons in the participants' views, favoring an inter-cultural sensibility and a global mindset; to transfer best practices across countries and stimulate the debate and discussion about the best operating solutions and the common operating issues in the pharmaceutical industry. The general aim is to increase awareness, understanding and adoption, among professionals of the best practices, introducing a comparative perspective among different countries. In fact the training program intends to provide a comparative analysis of the different systems and policies, of the legislative, organizational, and institutional frameworks of each country. The specific objectives are: Acquisition of advanced theoretical knowledge and skills: the program aims to provide a solid analytical and conceptual foundation transferring a broad knowledge in Epidemiology, Health care systems, the Pharmaceutical sector, the Biomedical technologies sector, management of Hospital and Out of Hospital pharmacies. The aim is to develop and strengthen participants’ professional management competences. Acquisition of applied knowledge and skills: the program will provide the tools and methods for critical analysis and problem-solving and therefore will develop the capability and techniques needed to succeed in the participants’ working context. The practical application of the concepts known in class and a focused training in the participant’s specific area of work are promoted. With a practical, hands-on approach participants will have the opportunity to apply and solidify the concepts covered in the theoretical session. This proposal has been developed by LUISS Business School for the Chinese Pharmaceutical Association and for the China Academy of Chinese Medical Sciences. These partners may change the proposal with integrations according to their specific aims. 3 PARTICIPANT PROFILES The training project is addressed to hospital and out of hospital pharmacists with a varied range of training and professional experiences, identified by the Chinese Pharmaceutical Association and by the China Academy of Chinese Medical Sciences. The program will welcome Chinese participants as well as Italian and European students and fellows who are wishing to deepen topics of interest for the management of Hospital and Out of Hospital pharmacies and also to understand the rationale 12 of Traditional Chinese Medicine (TCM) and possible integration of western medicine, drug therapies and TCM. They must be very willing to catch growth opportunities and to invest in their cultural development. They should be interested in improving their level of knowledge about the topic for their job tasks, in order to develop their professional skills in the best way. We plan to form a class including a minimum of 15 participants. 4 PROGRAM STRUCTURE AND CONTENTS The program is a co-developed training program that will be proposed and executed in collaboration with the Chinese Pharmaceutical Association and the China Academy of Chinese Medical Sciences, in Beijing. The course is a full time program lasting 2 weeks that will take place in dates fixed in agreement with the Chinese Pharmaceutical Association and the China Academy of Chinese Medical Sciences. The training activity will last 7 hours per day. The course will take place at LUISS Business School, Rome, Italy and could be executed 4 times a year. The course could be organized also in Beijing with the same formula. For the duration of the project, there will be also an online support with the provision of materials on the topics analysed. As regards course contents, we provide a general description of the themes that LUISS Business School suggests for the program. This proposal will be discussed with the Chinese Pharmaceutical Association and the China Academy of Chinese Medical Sciences in order to set the final version of the project. Comparative Epidemiology of major diseases and therapeutic treatments - Epidemiology and health - Epidemiology for managers - Epidemiological measures, risk analyses, effective disease control and prevention methods - Epidemiological evaluation of Health Services - Epidemiology and strategic planning 13 Global Healthcare Area: health care systems, the pharmaceutical sector and the biomedical technologies sector Main actors of the different sectors Comparative Analysis of healthcare systems worldwide: European Healthcare Systems, versus US and Asia and China - The health sector: actors and interactions - The National Health Service and the comparison with other countries - European, US, Asian, Chinese Healthcare Systems - The relationship and differences between private and public health - The health planning - The essential levels of assistance - Best practices Pharmaceutical industry - Economics, health and drug industry - The main features and dynamics of the pharmaceutical sector - The regulation of the drug. The pricing and reimbursement - Global trends in the pharmaceutical industry - Innovation in the pharmaceutical industry Biomedical industry - The scenario of the medical device industry - The medical devices sector in advanced economies - The trends of supply and demand in the biomedical field - The market for the Biomedical Sector - Prospects for technological innovation - The strategic importance of research - The Biomedical Sector in regulation Management of Hospital and Out of Hospital pharmacies in Chinese and European Contexts - The Italian “ Pharmacies of Services “ Model 14 - Role in Education for prevention of diseases - Consulence on drugs use side, effects and efficacy monitoring - Role of Traditional Chinese Medicine - Possible integration of western medicine, drug therapies and TCM - Drugs use in special contexts (pregnancy lactation pediatric patients, women and older patients) - Appropriate Use of Antibiotics, Cardiovascular drugs and Cancer drugs International Drugs Developement policies, Epidemiologic Trials, International Clinical Trials - The drug policies in health care. International comparisons - Implications of Market Access - Pharmacoeconomic evaluation techniques - Epidemiologic Trials - Types of Clinical Trials - Phases of Clinical Trials - Expanded access Biotechnologies validation and implementation - Decision-making process of Biotechnology R&D projects in China - Three main issues: public safety, ethics, funding - Application, approval procedure, approval standards - The issue of Intellectual Property Rights Protection - Main modes and channels of biotechnology transfer 5 TEACHING METHODS LUISS Business School runs an advanced educational model, strongly oriented towards the needs of the global markets. The model cultivates excellence and adopts teaching models in line with those of the most modern international universities. 15 Lecturers are drawn, not only from the academic world but from a dense network of cultural exchanges with international organizations. LUISS Business School's members of the faculty and other professors come from the most prestigious international Universities, including top management representatives. Lectures will be held by representatives of important institutions: ISS (Istituto Superiore di Sanità - Italian National Institute of Health), Ministry of Health, AIFA (Agenzia Italiana del Farmaco - Italian Medicines Agency), Pharmaceutical firms, healthcare organizations, opinion leaders of the industry. Lecturers from leading Chinese Universities and organisations will be also identified through the Chinese Pharmaceutical Association and the China Academy of Chinese Medical Sciences. LUISS Guido Carli will provide a fee to the Chinese scholars involved in this program. The strong relationship between didactic and research in the LUISS Guido Carli educational model ensures that participants benefit from topics that are relevant to the business world and that respond to market needs. LUISS methodology is characterized by the combination of a traditional approach, based on a high level of theoretical knowledge, with an innovative approach, based on the actual participants' needs. In particular, emphasis will be placed on the coherence between training offer and training actual results, keeping always in mind the expected professional profiles. Training execution will take place in a blended modality using various methods: 16 Class Lectures: The training in class will favour the knowledge transfer and an interactive approach Each topic, during the classes, will be analysed following these steps: - illustration of theoretical (methodological and conceptual) principles; - focus on the participants’ specific area of interest, considering their working activities, in order to allow the transfer in the daily work of the learned knowledge; - analysis of the main critical situations and operating problems also through some complex cases; - systematization of the conclusions. Experiential Learning: 17 The classroom training is combined with learning based on direct experience, which consists of site visits at leading institutions and healthcare organizations. LUISS can plan a visit to a pharmaceutical firm and an in-hospital pharmacy. The practical analysis of theoretical aspects through cases and examples and the sharing of experiences between participants and experts of health policy and management will take place. Peer Learning: Teaching staff takes a pragmatic learning approach aimed at fostering peer-to-peer involvement, interaction and exchange of experiences among participants through team working both in the classroom and online. Participants will be involved in debates and exchanges of views on the most interesting national and international topics and they will become part of LUISS health management community, that is the community of teachers, researchers and health professionals who work for the University LUISS Guido Carli. Perspectives for future researches will be proposed. Teaching methods are designed to enhance not only participants’ professional knowledge, but also their ability to plan effectively, solve problems, and make decisions developing both a strategic and methodological approach. Leadership Development: The leadership regards the capacity of creating vision, of leading and developing people, as well as managing and implementing changes. Initiatives for the development of leadership skills will be: custom lessons, interviews and formal and informal meetings with leaders of the different sectors recognized by the national and international healthcare context. International Focus: LUISS Business School has established partnerships with leading players in health training and management both at national and international level, in order to spread best practices of health management. The international orientation of the master is guaranteed by the offer of courses dedicated to international comparison, the involvement of teachers and foreign leaders and the activation of international partnerships. Distance Learning: 18 Part of the learning process takes place through the use of a learning management system that is easy to use and enables the sharing of learning materials, the interaction between participants and distance learning: Blackboard Learning System™ platform. The University, as part of its E-educational model, adopts Blackboard Learning System™ platform, a web based course-management system. Blackboard is a tool that allows faculty and learners to use online materials and activities to complement face-to-face teaching. It is aimed at making more effective and efficient knowledge sharing, allowing interaction between participants and teaching staff with documents exchange and forums. LUISS will provide a tutor of the platform with the task of monitoring the correct use of it, of assuring materials availability and of communicating with learners. Unique features are: - world-class professors and lecturers drawn from the academic world and top management institutions in both the public and private sectors; - assistance from qualified tutors; - a vast network of cultural exchanges with numerous international universities. Tutorship During the classes a tutor will provide continuative assistance and organizational support to the professor and participants. He will be responsible for the attendance registration and for the distribution of teaching materials. He will also monitor the activities related to Blackboard platform. Training materials Training materials will consist of: Class materials - Slides - Lecture notes Advanced materials - Articles from specialized periodicals - Text excerpts Pre-class preparatory materials 19 - preparatory materials provided to participants in order to favour a better understanding of course contents during the classes. Materials will include both ad hoc materials and existent materials (articles, documents etc.) The documents will be available also online during the course and for the subsequent 2 months after its conclusion. Each participant will receive also a folder containing: the syllabus (structure, objectives, contents, information on teaching staff) a pad of paper and a pen 6 FACILITIES The courses will take place at LUISS Business School, in Rome, viale Pola, 12 and they can be also organized in Beijing at the Chinese Pharmaceutical Association location. The Business School is located near the city center of Rome, near the most beautiful parks of the city (Villa Borghese, Villa Ada ecc.). Particularly suitable to host the events of the ruling class, it is equipped with modern facilities that support the training. Classrooms will be furnished with appropriate equipments, at least: - Flipchart - Overhead projector - Projector LUISS Business School will provide participants with support for the individuation of the hotel accommodation and other logistical aspects related to the stay in Italy. Inside the University there is a dining hall accessed by students, professors, and guests of the University (visiting professors etc.). Participants will benefit from some infrastructures of LUISS Business School: Access to computer rooms (300 pc) Utilization of wireless network Access to the dining hall Access to LUISS library, that is also online. The library, specialized in social sciences and particularly in economics, law and political sciences, has around 100000 volumes, 26000 ejournals, 3300 e-books and 85 databases. 20 Access to LUISS online library with multiple databases LUISS bookstore Copy Center Here there are some pictures of the room and of the main building. 7 CERTIFICATE OF ATTENDANCE A certificate of attendance will be handed over to the participants at the end of the course (minimum attendance required: 80% of the training activity). 8 SCIENTIFIC RESPONSIBLE Each aspect of the training program must be validated by a scientific referent, whose task is to guarantee coherence and rigor in methodologies and teachings with respect to the established objectives. For this project the responsible is: Franco Fontana, LUISS Business School Director, Full Professor of Economics and Management of enterprise. 21 9 ENROLMENT FEE Full Program: - in Rome: € 3.500 + Italian VAT - in Beijing: € 3000 + Italian VAT The cost does not include journey, board and lodging expenses. The fee is comprehensive of lectures, lunches at LUISS dining hall, utilization of Blackboard Learning System™ platform Platform, training materials, access to LUISS services (library, wi-fi, etc.). The proposal is valid for a minimum number of 15 participants. --------------------------------------------Rome, 8 June 2012 LUISS Guido Carli Franco Fontana LUISS Business School Director 22
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