Backgrounder
Radio Console System 9500 - a flexible control centre solution
The latest Radio Console System, the RCS 9500 of Airbus Defence and Space, is a fully IPbased communication solution for control centres used for dispatching and command and
control of field units. RCS 9500 provides public safety control centres easy and quick access
to Tetra communication features while offering smooth migration from analogue PMR to
digital Tetra, benefits of a full-IP solution and versatile interface for Computer Aided Dispatch
(CAD) and Call Taking systems.
When specifying a new radio dispatch console, one of the most critical aspects to consider is
aligning the technology with your established operational processes. In other words, the user
interface should be adapted to its users, not the other way around. And that’s exactly the
thinking behind the RCS 9500. It is a pure Voice over IP radio dispatch console that offers an
infinite amount of layout customisation for each user organisation without any software
development.
Offering free seating in networked control rooms with role based authentication, RCS9500 is
well suited for centralized and distributed operational models, enabling dispatchers to
manage mobile workforce of one or multiple user organizations.
The system supports any organisation’s standard operating procedures by allowing complete
customization of its highly intuitive graphical user interface. Customisation is easily
accomplished using the RCS 9500’s simple drag and drop editing tools. The ability to
customise the dispatcher as needed without software modifications can create savings of up
to 40% of the total life time costs compared to a typical dispatch system.
User Interfaces created for various user organisations can be pushed to each RCS 9500
radio dispatch console from central server without site visit, making the evolution of user
organisations’ operational procedures easy and smooth.
During a dispatching roll-out project, sample user interface templates (lay-outs) can be
created and tested in action, allowing the user interface to then be tailored to its final form.
The user interface can be set up to look very much like an existing, legacy User Interface
(UI), allowing users to adapt to the updated solution with the minimum of effort. It can also be
developed later to keep up with the natural workflow and changes to procedures.
Seamless Tetra integration is often the most difficult part of any control room project. RCS
9500 offers a risk-free integration in these projects as it is designed, tested and releasesynchronised with Tetra systems from Airbus Defence and Space. This also ensures that
new Tetra communication features are instantly available at multiple control centres in your
network.
Backgrounder
Other control room systems like Computer Aided Dispatching (CAD) or Mapping/GIS
applications can enjoy the same easy and future-proof Tetra integration by utilising the RCS
9500 interface specifically designed for third party applications. There is also an Analogue
Radio Gateway of RCS 9500 that supports the migration phase from analogue radio to digital
TETRA and enables a unified speech link between the two systems.
RCS9500 is available in three versions:
 Fully featured dispatch position for main control rooms
 Mobile, laptop-based dispatch position with selectable features
 Wirelessly connected dispatch position for vehicles and small stations.
All versions share the same centralised management infrastructure, which enables quick
rollout of operational changes and brings savings in operational costs. For example, creating
and deploying a new user interface layout to handle an emergency that may require joint
response from several agencies can be done with a few mouse clicks.
RCS 9500 supports colocation of 3rd party applications in one workstation. This reduces the
number of workstations per dispatching seat and is a major source for Operating expenses
saving as well as simplifies the implementation.
About Airbus Defence and Space
Airbus Defence and Space is a division of Airbus Group formed by combining the business
activities of Cassidian, Astrium and Airbus Military. The new division is Europe’s number one
defence and space enterprise, the second largest space business worldwide and among the
top ten global defence enterprises. It employs more than 38,000 employees generating
revenues of approximately €13 billion per year.
Contact:
Anke Sturtzel
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+33 1 6138 5330 / [email protected]