A QSEN Competency
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Root cause analysis on near misses
Description of staff work-arounds
Critique of hand-off
Use of SBAR for gathering and reporting
patient data
Use of QSEN competencies for careplanning
Interprofessional Experience
Simulation video for faculty and students
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Describe the admission experience“through
the patient’s eyes.”
What are the barriers to the patient’s
involvement in this admission process?
Describe more effective communication skills
that may have been employed to support
patient-centered care.
Discuss the impact of the communication
styles used on teamwork and collaboration.
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Discuss factors that could contribute to
errors.
Compare what you know about pain
assessment to the pain assessment
conducted by the admitting nurse. What are
the differences and similarities? How would
you conduct the assessment?
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Describe the process of “time out” and how it
effects patient safety.
Describe the authority gradients and how
they influence teamwork, achievement of
health goals, and patient safety.
Identify system barriers and facilitators you
noticed that would effect team functioning.
What information was lacking that might have
been found in a system database?
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Describe the process of “SBAR.” Compare the
SBAR process to the hand-off process used.
What were the similarities and differences?
Evaluate the terminology used during the
hand-off. What is the impact of terminology
on accurate communication?
What were the safety concerns you
experienced during the hand-off?
Explain the factors you believe contributed to
the safety concerns.
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Describe how technology is used to prevent
medication errors.
Describe the process you would use in
determining the contributing factors for the
errors that occurred.
What do you believe the contributing factors
may have been?
What are the attitudes that need to be
addressed to create a culture of safety?
How might a culture of safety contribute to
quality improvement?
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What is the purpose of reading the orders
back to the physician? What impact does this
have on patient safety?
Who are the other members of the team that
might support the process of accurate
medication reconciliation?
What are the resources to support evidencebased management of atrial fibrillation and
Type 2 diabetes?
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Discuss the similarities and differences
between what the health care providers
believe is the best placement on dismissal
and what the family believes is best?
Describe the values of each of the family
members.
Describe the process for resolving the conflict
within the family?
Examine the pros and cons of having the
patient participate in the care conference.