Niagara Falls Memorial Medical Center Primary Care collects
quality measure data through chart audits, electronic medical
record reports and patient satisfaction surveys on an annual
basis. Quality measures related to direct patient care,
coordination of care and patient satisfaction are included.
These quality measures are reviewed with the purpose of
identifying areas that are in need of improvement and steps
are taken to improve upon those measures. This process
ensures that we are always providing our patients with the
highest quality of care possible!
The HbA1c is a lab test that allows clinicians to get an overall picture of
what our average blood sugar levels have been over a period of
weeks/months. Patients with Diabetes are encouraged by their clinician
to get this lab test done at least once every 6 months.
Diabetic patients with a recorded HbA1c in the last 6 months.
Collected in May 2016.
100%
90%
93%
87%
82%
80%
70%
70%
63%
67%
60%
50%
40%
30%
20%
10%
0%
Niagara Falls
Primary Care
River Road Primary Grand Island Family Lewiston Primary
Care
Practice
Care
Wellness Center
Summit Family
Health
After a patient has visited a specialist or another clinician besides their
primary care clinician, their medications are reviewed at their next visit.
All medications that the patient takes are discussed and compared to
make sure that there will be no harmful interactions between the
medications.
Patients coming from another setting of care who had their
medications reviewed. Collected for all patients seen between
January 1st – March 31st 2016
100%
100%
100%
100%
100%
95%
94%
94%
90%
85%
80%
75%
70%
65%
60%
55%
50%
Niagara Falls
Primary Care
River Road
Primary Care
Grand Island
Family Practice
Lewiston Primary Wellness Center
Care
Summit Family
Health
Patients were given a patient satisfaction survey at all NFMMC primary
care locations. One question asked patients how long they would have
to wait for an appointment when they needed care right away. This
question allows patients to indicate if they are getting access to the care
they need in a timely manner.
Patients who reported getting an appointment within 0-3
days when they needed care right away. Collected from
patients in March of 2016.
90%
87%
88%
87%
86%
85%
80%
80%
77%
75%
70%
65%
60%
55%
50%
Niagara Falls
Primary Care
River Road
Primary Care
Grand Island Lewiston Primary Wellness Center
Family Practice
Care
Summit Family
Health