JOB PROFILE
POSITION #
TITLE: USER EXPERIENCE DESIGN - INFORMATION ARCHITECT
CLASSIFICATION: INFORMATION SYSTEMS 24
JOB OVERVIEW
To plan, design, develop and manage the user experience focused information architecture and data management
functions. Develops Ministry data taxonomy and hierarchy to ensure ease of access to information through a variety of
user-driven processes.
ACCOUNTABILITIES
Required:

Conceptualizes and translates user requirements through designing information structures, including navigation,
work and dataflow, data categorization, labeling and searching best practices.

Researches and analyzes user behaviour, preferences, objectives and working methods to determine how users
consume content.

Plans information architecture, including evaluating information representation, studying the site concept and
strategy.

Organizes and presents data to the user in a meaningful, clear and intuitive manner whether on web sites or
other systems. Almost all IAs work on web sites (though some are working on mobile/wireless, database
systems, etc.)

Plans and implements interaction specifications, navigation rules, organization of information, and site maps.

Develops and completes usability test plans, evaluates traffic patterns, studies user feedback to validate
information delivery.

Defines standards for data integration and the creation of business object schemas or standard formats to
facilitate data exchange.

Designs innovative transaction interfaces for existing and new products and services.

Ensures data models and metadata are correct and data is cleansed for business intelligence.

Conducts market and usability studies, surveys set objectives, running test sessions and interpreting results
using mock-ups, prototypes, user flows, and detailed design specification documents to define and
communicate interface concepts and requirements.

Models architectural schema, information structure and features, functionality, and user-interface design.

Determines policies for data access and monitor data quality.

Creates and publicizes an inventory of data stores and information components.

Analyze existing web application designs, architecture and code to improve quality, mitigate issues, and improve
performance and functionality.

Evaluate business requirements to determine most appropriate technical architecture and design patterns.

Develops performance measures and evaluates the effectiveness of web services delivery and makes
recommendations for enhancements.
Career Group:
Job Family:
IM/IT
IT
Job Stream:
Role:
Professional
Revised Date:

Plans and coordinates projects including providing direction to project teams, prepares project initiation
documents, and determines business feasibility, project plans, schedules, time frames and availability of
resources.

Develop wireframes, site maps, schematics, process maps, user-task analysis and visual specifications to
describe the optimum user experience.

Provides direction, technical expertise and advice to systems staff supporting corporate web databases and
applications.

Provides advice to executive on alternatives and solutions, risk assessment and cost benefit analysis of existing
and future information architecture.
JOB REQUIREMENTS

Degree in computer science, human computer interaction or a related area and 2 years related work experience
OR a diploma or certificate in information architecture, user experience design, interaction design, computer
science, human computer interaction or a related area and 3 years related work experience OR 5 years work
experience in related an equivalent combination or education and experience may be considered.
Related work experience:
o
2 years’ work experience in planning and implementing information architecture or user interface
design.
o
Experience with mock up and prototyping tools like Visio, OmniGraffle, Balsamiq, Adobe Creative Suite,
CMS +
o
Experience working with user interface design processes and methodology, user-centered design
principles and practices.
o
Experience facilitating and providing leadership when working with diverse groups

Good knowledge of user interface design processes and methodology, user- centered design principles and
practices.

Strong conceptual and strategic thinking skills.

Successful completion of security screening requirements of the BC Public Service, which may include a criminal
records check, and/or Criminal Records Review Act (CRRA) check, and/or enhanced security screening checks as
required by the ministry (Note: It is important that you read the job posting carefully to understand the
specific security screening requirements pertaining to the position).
BEHAVIOURAL COMPETENCIES

Strategic Orientation is the ability to link long-range visions and concepts to daily work, ranging from a simple
understanding to a sophisticated awareness of the impact of the world at large on strategies and on choices.

Innovation indicates an effort to improve performance by doing or promoting new things, such as introducing a
previously unknown or untried solution or procedures to the specific area or organization.

Partners with Stakeholders is the desire to work co-operatively with all stakeholders to meet mutual goals. It
involves an awareness that a relationship based on trust is the foundation for success in delivering results.

Expertise includes the motivation to expand and use technical knowledge or to distribute work-related
knowledge to others.
Career Group:
Job Family:
IM/IT
IT
Job Stream:
Role:
Professional
Revised Date: