Are Nonprofits Unfair Competitors for Businesses? An Analytical Approach Author(s): Yong Liu and Charles B. Weinberg Source: Journal of Public Policy & Marketing, Vol. 23, No. 1, Conceptualizing, Assessing, and Managing Risk: Public Policy Perspectives (Spring, 2004), pp. 65-79 Published by: American Marketing Association Stable URL: http://www.jstor.org/stable/30000473 . Accessed: 07/06/2011 13:55 Your use of the JSTOR archive indicates your acceptance of JSTOR's Terms and Conditions of Use, available at . http://www.jstor.org/page/info/about/policies/terms.jsp. JSTOR's Terms and Conditions of Use provides, in part, that unless you have obtained prior permission, you may not download an entire issue of a journal or multiple copies of articles, and you may use content in the JSTOR archive only for your personal, non-commercial use. Please contact the publisher regarding any further use of this work. 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It shows that the competitiveoutcome is predominantlythe consequence of theirdifferentobjective functions. Thedamage to the for-profitcaused by the nonprofit'spolicy and regulatoryadvantagesis only marginal.Moreover,the for-profitcan protect itself by acquiringStackelbergprice leadership. The competitionbetweenfor-profitfirmsandnonprofit organizations has produced a fair amount of controversy and has attracted an increasing amount of research (e.g., Rose-Ackerman1990; Schiff and Weisbrod 1993). A particulardebate focuses on unfaircompetition, a claim that various policy and regulatory advantages that nonprofits receive are the driving force that places forprofits in unfavorablemarketpositions. For example, nonprofits in the United States typically do not pay corporate income tax and, in general, are exempt from state and local propertytaxes as well as some sales taxes. Othernonprofit advantagesinclude receiving lower postal rates. Small forprofit businesses and the industry groups that represent them, especially the U.S. Small Business Administration, have complainedin public forums and to regulatorybodies (Weisbrod 1988, p. 107; see U.S. Small Business Administration 1983). They claim that the "decisive" advantages enjoyed by the nonprofits enable them to charge lower prices than private firms, many of which thus lose their competitive edge and find it difficult to survive (e.g., Bennett and DiLorenzo 1989, p. 2).1 In response,the nonprofitsector points out thatthe unfair competitioncriticismis mainly based on anecdotalinformation; its validity has not been examined by rigorous analyses. The sector also suggests that several benefits available to the business sector (e.g., small business set-asides, loan guarantees,managementassistance, tax credits and deductions, depreciationallowances, access to capital and business expertise) may be significantenough to renderthe criticism moot (Pires 1985). The purposeof this article is to examine the significance of regulatory advantagesthat nonprofits receive in affecting competitive outcomes in a marketin which for-profits 1As a business owner commented, "Unfaircompetition occurs when a nonprofitorganization'stax-exempt status allows it to undercutcompetitors who pay taxes" (Murray2003). YongLiu is Assistant Professorof Marketing,MartinJ. Whitman School of Management,SyracuseUniversity(e-mail:[email protected]). CharlesB. Weinbergholds the SMEVPresidents Professorshipin Marketing,SauderSchool of Business, Universityof BritishColumbia (e-mail:[email protected]). Vol.23 (1) Spring2004, 65-79 and nonprofitscoexist. We also explore situationsin which for-profits can possibly avoid (or reduce) competitive disadvantages. Industry Background In the United States, the numberof nonprofitorganizations has more than tripled from approximately310,000 in 1969 to nearly 1,000,000 today (Weisbrod 1998, p. 69). As a result of this quick growth, competitionbetween for-profit firms and nonprofitorganizationshas rapidlyintensified. On the one hand, for-profitsare active in most industries in which nonprofits historically have operated, such as health care, child day care, family counseling, researchand development, and arts and education (e.g., Pires 1985). For example, Salamon and Anheier (1998) reportthat nonprofits and for-profitsaccount for 51% and 17%of U.S. hospitals, respectively.Of nursinghomes, 20% are nonprofitsand 75% are commercial.The artsand entertainmentindustryis also marked by an extensive mixture of organizations.In Boston, for example, some of the well-known performing arts organizations have nonprofit status (e.g., American RepertoryTheatre),and others are for-profit(e.g., Colonial Theatre). Private, for-profit businesses are entering the university-degree market. For example, University of Phoenix reports that more than 75,000 students have enrolled, "manyof whom are earningaccreditedbachelor's degrees in fields such as business, nursing,and education,as well as MBA degrees"(Farrington1999, p. 81). On the otherhand, nonprofitscompete in several markets that are typically regarded as commercial. The nonprofit Mountain Equipment Co-op competes aggressively in the outdoorclothing and equipmentretail marketin Canada.In the audiovisual education industry, nonprofits (e.g., Minnesota Educational Computing Corporation,which is the most well known) compete with privatefirms by producing and distributingtheirown audiovisualmaterialsor computer software; producingproductsfor others; distributingproducts created by other organizations; renting equipment, facilities, and videos; trainingand consulting;and repairing equipment(Bennett and DiLorenzo 1989). Retail organizations regularlycomplain about (what they consider unfair) competitionfrom nonprofits.Table 1, based on a surveythat asked business respondentsto indicate whether they faced competition from nonprofits, shows extensive competition in the six industriesstudied.Dependingon the industrystudJournalof PublicPolicy&Marketing 65 66 Nonprofit forBusinesses Competition Table 1. PerceivedTax-ExemptCompetitionby For-Profitsin SelectedIndustries Percentageof RespondentsClaiminga CertainNumberof Competitors Projected Respondents No Competitor One Competitor More ThanOne Competitor Audiovisual 356 36 7 57 Racquetsports 462 10 19 71 Researchand testing 215 16 2 82 28 57 6 39 Travel agent 7349 55 6 39 Veterinarian 18,444 39 20 41 Industry Tour Top ThreeTypesof Tax-ExemptCompetitors University or college: public Government:state or local University or college: private YMCA/YWCA or YMHA/YWHA club Recreation/health/sports/fitness Hospital University or college: public Government:state or local Research organizations Religious organizations University or college: public Business or professional association Religious organization University or college: public Social/fraternalorganization Humane or animal welfare organization Government:state or local University or college: public Source:BennettandDiLorenzo(1989,Table2.2). OriginaldataarefromU.S. GeneralAccountingOffice(1987). = YoungMen's(Women's)Christian = YoungMen's(Women's)HebrewAssociation. Notes:YMCA/YWCA YMHA/YWHA Association; ied, between 40 and 80% of respondentssaid thatthey faced more than one nonprofitcompetitorin their local market.2 TheLiterature Relatively few studies have examined the competition involving nonprofitorganizations.In the limited literature, Rose-Ackerman (1990, 1996) suggests that ideology and ideological commitmentpreselect the people who are likely to own/operatenonprofitorganizations.In turn,this attracts customerswho value this commitmentand preferto rely on the nonprofitform because it signals reliabilityand credibility. Some researchfocuses on whetherdifferentinstitutional forms imply differentmarketbehavior.For example, Weisbrod (1998) finds that private for-profit firms, churchrelatednonprofits,and othernonprofitsdiffer in their use of price and waiting lists as alternativedistributionalmechanisms. Tuckman (1998) uses Porter's (1980) five-force model to identify the conditions in which the commercialization of nonprofits is likely to occur. Tuckman suggests that increasedcompetitive intensity between nonprofitsand for-profitstends to push nonprofitsto use more heavily forprofit business techniques. Similar points of view can be found in the social marketing literature (e.g., Andreasen 1994, 2002), in which researchershave observed "a general model of intersector transfer of marketing concepts and tools from the commercial to the nonprofit sector" (Andreasen 2001, p. 4). Despite the growth of knowledge 2Inindustriesin whichnonprofitsand for-profitscoexist,on average nonprofitsarelargerin termsof bothnumberof employeesandrevenue. Thisis inconsistent withthesituationof theeconomyas a whole,in which arelarger(Rose-Ackerman on averagefor-profits 1996). aboutnonprofitorganizationsand the controversysurrounding nonprofitversus for-profitcompetition, the equilibrium outcome and market structureof industries in which nonprofits and for-profitscoexist remainlargely unstudied.3 Existing researchon marketsin which organizationswith different objective functions compete primarilyfocuses on marketsthat comprise private firms and public or government enterprises, and these studies are mostly concerned with social welfare issues. The existing studies are quite different from ours, which focuses on competitive strategies. Furthermore,most of these studies make use of Cournottype games; that is, competitionoccurs as rivals set quantity decisions. A naturalchoice in constructingthese games is to assume thatproductsare homogeneous (see, e.g., Beato and Mas-Colell 1984; Cremer, Marchand, and Thisse 1989; Tirole 1988). We arguethatthe productsthat differenttypes of organizationsprovide are presumablydifferent.Thus, we allow for a varying degree of product substitutabilityand examine a Bertrandpricinggame. Notably, our allowance of productsubstitutabilityled to several unexpected results. In addition, the existing studies on mixed markets have adopted different game rules. We assume that the public firm is the Stackelbergleader (Bis 1986; Rees 1984) or the follower (Beato and Mas-Colell 1984) or that it moves andequilibrium of marketsin which aboutthe survivability 3Questions organizationswith differentobjectivefunctionscoexist have also been raisedby, forexample,Pires(1985),in thediscussionof for-profits' entry intotraditionally nonprofitarenas,andMahajanandVenkatesh(2000),in firmsin theonlinebusiness the discussionof customershare-maximizing andregulatory domain.Frommanagerial pointsof view,analysesof these marketswill providevaluableinsighton competitivestrategiesandpublic policy. Journalof PublicPolicy& Marketing 67 simultaneouslywith the private firm (Cremeret al. 1989). Such assignment of game rules is, by and large, arbitrary (see, e.g., Cremer,Marchand,and Thisse 1989, p. 283). In this article,we examine all threepossible situationsandprovide justifications for each of them. Finally, the issues that we examine, such as unfair competition, are unique to the nonprofitand for-profitmarkets. Using a duopoly model of price competition, we show that whereasthe for-profitis indeed worse off when it competes with a nonprofit, its loss in market share and profitabilityis almost entirelythe consequenceof differentorganizational types (which we model as different objective functions). The policy and regulatory advantages that the nonprofitreceives (which we model as a reductionin marginal cost) play an insignificantrole. AcquiringStackelberg price leadership may help the for-profit receive positive profits in a highly competitive market(which we model as high productsubstitutability)that would be unprofitablefor it in a simultaneousgame. A less competitive marketdenies the for-profitthis potentialbenefit. The remainderof the article is organizedas follows: We set up the model to examine competitiveoutcomes in a market in which a nonprofitand a for-profitcoexist, assuming that the rivals move simultaneously.Next, we explain and examine Stackelbergsituations.We discuss other objective functions of the nonprofit,marketentry and exit, and some empiricalevidence in supportof the theoreticalfindings.We conclude with a discussion of limitations and further research. Throughoutthe article, we summarize the main substantive findings as "Results" and the more technical ones as "Findings." inWhichNonprofits andForMarkets ProfitsCoexist Several importantfeatures distinguish nonprofitsfrom forprofits. First, typical nonprofitstend to help disadvantaged people, provide social services, and supportsocially beneficial programs.Such social profit necessarily leads to nonfinancial objectives (Gallagher and Weinberg 1991). Second, nonprofits face a nondistributionconstraintenforced by law. They cannot use the revenue from either operations or other sources to compensate board members, trustees, and other "owners"or "incorporators" beyond an economic salary.A corollaryof this constraintis that a nonprofitmust use all its resources for purposes compatible with its nonfinancial objectives.4Togetherwith the nonfinancialobjectives, the nondistributionconstraint forces nonprofits to focus on the distributionof their products as long as their financial resources can support the activities. Third, the socially beneficial natureof nonprofitsenables them to seek supportfrom donors and government.However, faced with declining governmentsupportand unableto increaseprivate givings substantially,nonprofitsare increasinglyturningto commercialactivitiesby selling productsor services for revenue (Dart and Zimmerman2000; Dees 1998; Schiff and Weisbrod 1993). 4Seniormanagersin nonprofitorganizationsinfrequentlyact in ways that appearto maximize their own personalwealth. Discovery of such behavior typically resultsin discreditingboth the agency and the managersinvolved, as was the case for the United Way in 1992 (Barnes 1994). In a marketin which a nonprofitand a for-profitcompete, the competition is asymmetricalas a result of the different natureof the competitors.In our model, each of the duopolists providesone product.The productsare substitutes,but the degree of substitutionvaries. We do not intendto model public goods, and we restrictthe discussion to privatelyconsumed goods. Competingon prices, both the for-profitandthe nonprofit generaterevenueby selling to customers.The nonprofitcan receive donations,the amountsof which are often linked to its performancein serving clients. Although other types of financial resources (e.g., government subsidy) are often determinedby regulationsand are not necessarily the consequence of marketbehavior, they can be viewed as ways for the nonprofitto reducefixed or marginalcosts, which we discuss in a subsequentsection. We first set up the demandfunctions. We denote the forprofit with the subscriptf and the nonprofitwith the subscript n. Following Shubik and Levitan (1980) and Raju, Sethuraman,and Dhar (1995), we specify marketdemandas follows:5 1 qi = 2 [1 pi + 0(pj pi)] (1) where i, j = f, n representsthe two rivals; qi is the demand for producti; andpi indicatesprice. Parameter0 capturesthe degree of cross-price sensitivity or productsubstitutability; a higher 0 implies more intensive competition(0 > 0). The demandsystem specified in Equation1 leads to wellbehaved isoprofit curves. We plot a set of these curves in Figure 1, which is helpful duringthe discussion of the reaction functions and the Stackelberggames. We assume that competitors have the same fixed costs F. Their marginal costs are cf and cn, respectively (0 ><cf, cn < 1). 5Shubik and Levitan (1980) initially proposed demand functions with this structure(i.e., a term of own-price effect and anotherterm capturing price difference effects), which can be derived from consumerutility maximization. We refer interestedreaders to Shubik and Levitan (p. 89) for details. Figure 1. Isoprofit Curves and Price Reaction Functions of Firm 1 C A .37 nt > 0 2 .35 Firm of .nt= 0 .33 Price B .31 .35 .4 .45 Price of Firm1 .5 68 Nonprofit forBusinesses Competition Different Functions Objective The for-profitnaturallymaximizes profits.We can write the objective function as max cf= (pf- c)qf- F. (2) Nonprofits are not profit maximizers. In this article, we begin with the assumption that the nonprofit maximizes quantity sold. This is the nonprofitobjective function supported most frequently by existing studies. For example, Steinberg (1986) examines the revealed objectives of nonprofits in five industries.His results show that public welfare, education,and artsnonprofitsare quantitymaximizers. In a study of Red Cross blood-service units, Jacobs and Wilder (1984) find evidence for the objective function in which output is maximized subject to a break-even constraint.Gapinski (1984) shows that the Royal Shakespeare Company, a nonprofit performing-arts organization in Britain, produces more output and sets lower prices than does a profit maximizer.Supportfor quantitymaximization can also be found in, for example, the works of RoseAckerman (1987) and Weinberg (1980). Although we believe that quantity maximization captures a significant amount of marketreality, we examine other possible nonprofit objective functions in the "Discussion" section and show that the main results derived from quantitymaximization are robust to a wide range of nonprofit objective functions.6 As we discussed previously, nonprofits must consider restrictions imposed by the availability of financial resources. Their competitive behavior should reflect this consideration.Therefore,a nondeficit budget constrainthas been used extensively in nonprofitstudies (e.g., Netz 1999; Rose-Ackerman1987; Weinberg 1980) and indeed is supportedby empiricalresearch(e.g., Jacobsand Wilder 1984). Donations are an importantfinancial resource for many nonprofit organizations. When modeling the donation effect, we acknowledge that many privatedonors base their donation decisions on the nonprofit's mission and how effective the nonprofitis in achieving its goals (e.g., RoseAckerman 1996; Weinberg 1980). In the context of maximizing quantity,we can formulatedonationas an increasing function in quantity served to the market.The most parsimonious way to do so is to use a linear response function: (3) Dn(qn) = tqn, t > 0, where t is the response rate of donation.7 6In one of the few studies of its kind, Voss, Cable, and Voss (2000, p. 336) analyze the organizationalvalues of nonprofitprofessional theaters and find, in brief, five value dimensions: (1) prosocial (i.e., "providing wider access to and appreciationof the arts"),(2) artistic(i.e., artisticcreativity, innovation,and independence),(3) financial(i.e., financial stability and security), (4) market (i.e., overall customer satisfaction), and (5) achievement (i.e., publicly recognized excellence). The different orientations reflect the tension between the marketand the artistic mission of an arts organizationand, in turn, the congruency of their activities with the pursuitof audience maximization.Voss, Cable, and Voss do not indicate the relative prevalenceof these views. The analyses we presentin this article, particularlythe generalizedframeworkin the "Discussion"section, are consistent with most of the five value dimensions and would capturethe values espoused by many nonprofittheaters. 7To the extent that donations are independentof qn, the nonprofitcan always use these exogenous resources to offset the expense items in the budgetconstraint.Thus, theirultimateeffect is to reducefixed costs for the Thus, we can write the nonprofit's pricing problem as follows: 1 max qn = - [1 - Pn + O(pf pn], 2 (4) subjectto (pn - c)qn + tqn z F. Market Without Equilibrium Regulatory Advantages Recall that concern about unfaircompetitionfocuses on the regulatoryadvantagesthat the nonprofitreceives, such as a lower postal rate. The primaryconsequence of these advantages is a lower operationalcost (i.e., the marginal cost in our model). To examine how decisive the advantagesare in pushing the for-profit into unfavorable market situations, and thus to address the validity of the unfair competition criticism, we examine the benchmarksituationby assuming that the regulatoryadvantagesdo not exist. Thus, we begin with an analysis in which the nonprofit and the for-profit have a common marginal cost c. We then compare the results with the situationin which the nonprofitreceives the advantages.We assume away donations for the moment to enable us to focus on the main issue. PriceReaction Functions andEquilibrium We solve for the price reaction functionspi*(pj). Obtaining pf (Pn) is straightforward: 1 + (1 + 0)c + Opn pf(pn) (=) 2(1 + 0) (5) We solve the constrained maximization problem for the nonprofit,which indicatesthat the optimal price is achieved when the budget constraint is binding.8 We find that the nonprofit'sreactionfunction is9 P*n(Pf)= {[1 + Opf+ (1 + 0)c] (6) - [1 + Opf + (1 + O)c]2 - 4(1 + 0)(c + Ocp + 2F)}/ 2(1 + 0). Figure 1 illustrates the reaction functions (Equations 5 and 6). If Firm 1 is a for-profit,its reactioncurve will be line BC, which representsprice responses that lead to optimal profit levels. For a nonprofit,only the isoprofit curve representing zero profit is relevantbecause of the binding budget constraint.Thus, if Firm 1 is a nonprofit,the reactioncurve is AB, wherePoint B is the lowest point on the zero isoprofit curve. For each price that Firm 2 charges, the nonprofit nonprofit. We recognize that certain marketing expenses are necessary when donations are sought. Because such expenses work in the opposite direction of donation revenue and because revenue is usually greaterthan expenses, we focus on the revenue side. 8This is consistent with the results in several existing studies in which, because profitabilityis not the objective of a nonprofit, the authorshave assumed that the budget constraintis binding so that the nonprofitalways breakseven and the nondeficitconstraintbecomes (Pn- c)qn= F (e.g., Netz 1999; Rose-Ackerman1987). 9There are two solutions for the maximization problem (Equation 4). One is shown in Equation6, andthe otheris the dualwith a plus sign before the squareroot. Because the nonprofitwants greaterquantity,Equation6 is optimal. Journalof PublicPolicy& Marketing 69 potentiallycan set two price levels to remain at breakeven. Because the left branchof the zero isoprofitcurve represents the lower price and thus greaterquantity,the nonprofitwill respondalong line AB. Although it is not illustratedin Figure 1, both the nonprofitand the for-profitreaction curves show the desired property (i.e., become steeper as 0 increases),which indicates a more competitive market. As in typical Bertrandgames, the for-profit's reaction function follows the "strategic complement" pattern (Bulow, Geanakoplos, and Klemperer 1985; Tirole 1988, pp. 207-208): One party's increasing (decreasing) price induces the rival to raise (lower) its price. However, the nonprofit's reaction curve is downward sloped. Such a strategicsubstitutepatternhas been mainly associated with quantityresponses in the literatureand is quite unusualfor price competition.lo It indicates that if the for-profit increases its price, the nonprofitwill lower its price to gain more customers. However, if the for-profit decreases its price, the nonprofit'sbest reactionis to raise its own price to remainat breakeven.Consistentwith the nonprofit'spricing problem,this implies that the nonprofittargetslow price to the possible limit. In the extreme, the nonprofit would merely charge c if fixed costs equal zero. Nevertheless, the nonprofitcannotprice too low because the budgetconstraint needs to be met in the face of these costs. Finding1:Unlikethe reactionfunctionof for-profits,that of nonprofitsin a pricinggameis of the strategicsubstitutetype;thatis, it is downwardsloping. If a price equilibriumexists, it will occur at the intersection between p*f(Pn) and (pf). We solve Equations5 and pnequilibriumpricesp*fand p*n: 6 simultaneouslyto obtain (7) p*f= 502 + 100 + 4 + 15c02 + 14c0 + 4c + 4c03 - e-K 4(02 + 40 + 2)(1 + 0) and (8) p*n = 30 + 2 + 2c2 + 5c + 2c - JK 2(02 + 40 + 2) where K is a complicatedclosed-form function of 0, c, and F. The Appendix provides the details of K and other complex functions. We can show equilibriumquantitiesthatcorrespondto pZf and p*nto be positive. Therefore,the price equilibriumsfall into the appropriateregion describedby the demandsystem of Equation 1. Note that different from for-profitcompetitions, the nonprofit'sfixed costs is an importantfactor that influences equilibriumprices. The equilibriumsolutions bear several desirable properties. First, both prices decrease as competition becomes stronger. Second, the local monopoly case arises as 0 approacheszero. As 0 approachesinfinity, the marketfeatures perfect competition,and both equilibriumprices equal marginalcost. Finally, as long as an equilibriumexists, the nonprofitcharges a lower price than does the for-profit.The 10Thispairof incompatiblereactioncurves may have strongimplications for tacit collusion involving nonprofits. Cooperationis accommodatedif the rivals respondsimilarlyto each other's actions. Thus, collusive behavior seems to be unlikely in a market in which for-profits and nonprofits coexist (for an example of price fixing by the Ivy League schools, see Netz 1999). duopoly market ceases to exist as the nonprofitbegins to charge a higher price than the for-profit (the proof is provided in the section "Comparison of Nash Equilibrium Prices in the For-Profit Versus Duopoly Market"in the Appendix). A price equilibriumexists when neitherthe nonprofitnor the for-profit earns negative profits.11In the section "The Properties of Price Equilibriums" in the Appendix, we examine in detail the propertiesof the equilibriumprices. We summarizethe key findings as follows: Althoughthe nonprofitis able to remainat breakeven,the for-profit will receive positive profit only when F is less than FI: (9) F1 = 402 + 40 + 1 - 2c - 8c02 + 4c202 + 4c20 + C2 2(2102 + 903 + 160 + 4) Thus, the duopoly marketexists in equilibriumonly when fixed cost is less thanF1. The degree of competitive intensity (0) also influences the price equilibrium.If the competingproductsaretoo similar to each other (i.e., 0 is high), the equilibriummay not exist, because either the for-profit does not earn positive profit or the nonprofitcannot break even. As we detail in "ThePropertiesof Price Equilibriums"in the Appendix,this upperlimit of 0 equals 01.12The duopoly marketobtains in equilibriumonly when 0 < 01. As F and c increase, p*nincreases at a much faster rate than does p*. This happens because the nonprofit'sbudget constraintmakes it more sensitive to changes in cost factors. The price differencebetween the nonprofitandthe for-profit thus decreases as costs become higher. This patternis illustratedin Figure 2, Panel A. Figure 2, Panel B, indicates that both p*fand p*ndecrease as competition intensifies. However, p*ndecreases at a slower rate than p* does, making the price difference continuously decrease. Thus, contrary to the case of cost changes, the nonprofitis less sensitive to changes of competitive intensity.The explanationof this drawson the result that a nonprofit tends to reduce its price to the degree of breakeven. Unless the market is highly competitive (i.e., cross-price sensitivity of demand is high, which induces a net loss for the for-profitand thereforeno equilibrium),the changes in 0 do not shift much demand between the two competitors.Therefore,the nonprofit'sprice can be reduced by a small amountto remainat breakeven.The insensitivity of the nonprofit to changes in competitive intensity when two nonprofits compete is shown to a fuller extent in the "Discussion"section. Finding2: The nonprofit'sabilityto chargea lowerpricethan thefor-profit decreasesas costsincreaseand/orcompetitionintensifies.However,themarketequilibrium breaksdownbeforethenonprofitis forcedto charge a higherpricethanthefor-profit. 3: Finding Comparedwith a for-profitrival, the nonprofit's pricingbehavioris moresensitiveto changesin cost factorsbut less sensitiveto changesin competitive intensity. 11Otherwiseeither will stay out of the marketin a perfect equilibrium. 12The approximatelinear expression of 01 is 01 = 14.25 - 19.18c 151.99F, which indicates that the higher the costs, the lower is the maximum competitive intensitythat allows for a price equilibriumto exist. 70 for Businesses NonprofitCompetition Figure 2. The Impact of Changes in Costs and Competitive Intensity A: Cost Changes .4 Pf .35 .3- .25 .2 Pn Pn .15 F1 .15 0 .02 .06 .04f .08 B: CompetitionIntensityChanges .54 .52 .5 .48 .46 pf* .42 .4 .38 .36 .32 .3 .28 .26 .24 81 0 .2 .4 .6 .8 1 1.2 1.4 e0 TheFor-Profit's Loss To addressthe issue of unfaircompetition,we examine the extent to which the for-profitis worse off as a result of the existence of a nonprofitcompetitor.We make two comparisons for this purpose.First, what is the impact on the focal for-profitwhen it faces a nonprofitratherthan a for-profit competitor in duopoly competition? Second, what is the impact of a nonprofit entrant on a for-profit monopolist? Note that at this point we assume that there are equal costs for the duopoly rivals. Any gain or loss to the competitorsis thus entirely the consequence of different objective functions, which have nothing to do with the advantages conveyed by public policy. The for-profitduopoly result is well known. At equilibrium,each for-profitwould charge [1 + (1 + 0)c]/(2 + 0) and would receive a profit of (1 + 0)(1 - c)2/[2(2 + 0)2] - F. If the for-profitcompetes with a nonprofit,at equilibriumthe for-profit would charge pf, as in Equation 7, and would receive a profit of R2(c, F, 0), which has a complicated closed-form expression. The competitionwith a nonprofit(ratherthan anotherforprofit) has two effects on the focal for-profit.First, it makes an otherwiseprofitablemarketunprofitable.Specifically, if the competitoris anotherfor-profit,the focal for-profitearns positive profit as long as F < (1 + 0)(1 - c)2/[2(2 + 0)2]. However, competitionwith a nonprofitis not profitablefor a for-profitwhen F < F1, and it holds that F1 < (1 + 0)(1 c)2/[2 + (2 + 0)2]. Second, the for-profit's profit is much lower when the competitor is nonprofit rather than forprofit.At parametervalues c = 1, 0 = .7, and F = .06, the forprofit's profit is .034 in a for-profitduopoly and .013 when it competes with a nonprofit.This indicates a 62% decrease. Otherparametervalues producedsimilar results. Therefore, the for-profit is much worse off when facing a nonprofit than another for-profit, even if the nonprofit does not receive any policy advantages. Now consider the case of a for-profit monopolist that faces a linear demand curve qn = 1 - pn.13 The optimal = (1 + c)/2, sell qn = (1 - c)/2, and strategyis to chargepmn receive a profit of rTn= (1 - c)2/4 - F. Two effects similar to the case of a for-profitduopoly arise. First, the nonprofit entrantcan make a marketthat is profitablefor a for-profit monopolist unprofitable,because the for-profit earns positive monopoly profit as long as the fixed cost is less than (1 - c)2/4, which is greaterthan F1. Second, the for-profit's profit drops (quite drastically)when a nonprofitcompetitor enters the market.At the same parametervalues c = 1, 0 = .7, and F = .06, it holds that m = .143 and nr = .013, which indicates a 91% decrease. Table 2 (specifically the column "No Cost Advantage")presents similar results for more parametervalues. We summarizethe resultas follows: Result1:A for-profitcanbe muchworseoff whenthereexists a nonprofitrival,even in the absenceof any policy to thenonprofit. advantages TheRoleof Regulatory Advantages We now turnto the case in which regulatoryadvantagesare available to the nonprofit.As we discussed previously, we can conveniently model such advantages as a lower marginal cost.14Assuming that the nonprofit's marginalcost is cn and the for-profit'smarginalcost remainsat c, we resolve the price equilibrium: (10) pf = [502 + 100 + 4 + 11c02 + 12c0 + 4c + 3c03 + Cn03 + 4cn02 + 2cnO - 80-i]/[4(02 + 40 + 2)(1 + 0)], and (11) Pn = 30 + cn02 + 4cn0 + c02 + 2 + 2cn + cO - M 2(02 + 40 + 2) The closed-form expression of M is presented in the Appendix. Compared with the situation of equal cost (c) for both rivals, a new (and lower) marginalcost cn for the nonprofit induces both of them to charge a lower price. Furthermore, 13Thisis the monopoly demandcurve that is consistent with the duopoly demandfunctions in Equation 1. 14Thesituationin which these advantagesreduce fixed costs for the nonprofit is straightforward(no additional solving is needed) and generates outcomes that resemble those of reduced marginal costs. Moreover, tax exemptions have an effect similarto that of reduced costs. Journalof PublicPolicy& Marketing 71 Table2. The For-Profit'sProfitLoss WhenCompetingwith a Nonprofit Profitof the FocalFor-ProfitWhenIt Competeswith a NonprofitThat Has BenchmarkCase 0 Profitof the Focal For-Profitin the BenchmarkCase The focal for-profit competes with another for-profit .5 .7 .9 .037 .034 .031 .019 (49%) .013 (62%) .009 (71%) .016 (57%) .010 (71%) .006 (80%) The focal for-profitis a monopolist .5 .7 .9 .143 .143 .143 .019 (87%) .013 (91%) .009 (94%) .016 (88%) .010 (93%) .006 (96%) No CostAdvantage CostAdvantage(r) arethepercentages of decreasein profitfromthebenchvaluesusedforillustration arec = .1, F = .06, andr = .8. Numbersin parentheses Notes:Parameter markcase(e.g.,49%= [.037- .019]/.037). the nonprofitreduces its price to a greaterextent than does the for-profit.As a result,the nonprofitcapturesnot only all the new demandthatthe lower prices generatebut also some demand that is served by the for-profit in the equal-cost case. To quantify the impact of this cost difference on the for-profit,we furtherexamine cn = rc. That is, the nonprofit receives policy advantagesthat amountto a (1 - r) percentage reductionin marginalcost. The result of r = .80 is summarizedin the "Cost Advantage (r)" column in Table 2. For example, in a moderately competitive market(0 = .7) the focal for-profitwill earn a profit of .010 when it competes with a nonprofit that receives a 20% cost reduction(leading to cn = .80c). This is 71% less than what it would obtain if the competitor is anotherfor-profit.Although this is a dramaticloss for the for-profit,note that 62% is actually due to the difference in objective functions and only 9% is due to costs, as we have discussed. Comparedwith the situationof being a monopolist, the for-profitloses 93% in profits when there is a nonprofit rival. However, again, 91% of this drop is due to the presence of a nonprofitcompetitor,and only 2% is due to cost differences. The message of this analysis is clear:It is the natureof the competitorsthat mattersthe most, not the policy or regulatory advantagesthat the nonprofitreceives. The for-profitis put into unfavorable market positions because its profitmaximizingbehavioris inherentlyvulnerableto the competition from a service-maximizing nonprofit. At most, the regulatoryadvantagesplay a secondaryrole that is far from decisive. If a for-profit suffers profit loss (and becomes unable to survive) in the competition with a nonprofit, it would make no substantialdifference even if the nonprofit did not receive any favorabletreatments. Result2: The regulatoryadvantagesreceivedby the nonprofit areneitherdecisivenornecessaryto inducelossesfor the for-profitandto enablethe nonprofitto chargea lowerprice.Thedominantfactorthatdrivesthecompetitiveoutcomeis thenatureof thecompetitors, especiallytheirobjectivefunctions. PriceLeadership Stackelberg We have establishedthatthe for-profitoccupies an unfavorable market position when it competes with a nonprofit, even if it has no regulatoryadvantage.Is there any strategy that the for-profitcan adopt to reduce or avoid such unfavorable situations?In this section, we change the assumption that the rivals move simultaneouslyto the assumption that either the for-profitor the nonprofitmay have Stackelberg price leadership.We show that the for-profitmay benefit from acquiringStackelbergprice leadershipbut a nonprofit cannot. Stackelberg leadership assumes that a competitor can credibly announceits price earlierand with foresight of the rival's reaction.In the context of ourmodel, a for-profitmay have the leadershipas a result of its better use of competitive strategiesthat are common in the business world (RoseAckerman 1990; Tuckman 1998), whereas a nonprofitmay have this competitive advantageas a result of being more influentialin termsof size and revenue (see Note 2). A particular example of nonprofit Stackelbergleadership is the marketin which nonprofitshistoricallyhave been the product providerand for-profitshave been late entrants.In such a market,the nonprofitmight be better informedof market conditions and thus can compete as a price leader. For example, such a scenario could unfold as colleges and universities increasingly contend with online alternatives, many of which are for-profit businesses (e.g., Farrington 1999). A Stackelbergleader has the chance to increase its profit to a level higher than that obtainedin a simultaneousgame. It does so by finding the position on the follower's reaction curve that leads to the highest profit. Note that the leader's price-reaction function of the simultaneous game is no longer relevantin solving the Stackelberggame. Instead,the Stackelberg leader examines the intersection of the follower's reaction curve with its own isoprofit curves (and seeks the highest profit) (for a detaileddescriptionof Stackelberg games and their solutions, see Tirole 1998). In the traditional context of for-profit competition, Stackelberg leadership enables the price leader to raise price and enhance its profits,regardlessof the intensityof the competition. The price follower will also set a higher price. Ultimately, only the consumers are worse off (Tirole 1988, p. 331).15 15Wecanshowthatthesetypicalresultsholdforthedemandsystemof However,manyof them Equation1 if the duopolistsarebothfor-profits. ceaseto holdforthemodelof a marketin whicha nonprofit anda for-profit coexist. 72 Nonprofit forBusinesses Competition However, the Stackelberg outcome in the market in which a nonprofit and a for-profitcompete is quite different from the traditionalsituation in which two for-profits compete. We provide the technical details of the Stackelberg solutions in the Appendix ("StackelbergLeadership When a For-Profitand a Nonprofit Compete"),but we discuss the key findings and their intuition in the text. For the ease of discussion, we refer to the price equilibriumin the Stackelberggame as "Stackelbergequilibrium"and that in the simultaneousgame as "Nash equilibrium." Result3: The nonprofitStackelberg is the sameas equilibrium the Nashequilibrium, regardlessof the level of competitiveintensity. TheFor-Profit as the Stackelberg Leader When the for-profitacts as the price leader, it is impossible to obtainclosed-form solutionsfor the game. As we show in the Appendix, the best strategyof a for-profitacting as the Stackelberg leader depends on the level of competitive intensity (0). When 0 is comparativelyhigh (i.e., 0 > 01), the Stackelberg equilibriumis superiorto the Nash equilibriumfor the for-profit;it may use the Stackelbergleadershipposition to improve its profits. We now summarize the explanation, which is detailed in the Appendix. Because of the strategicsubstitutenatureof the nonprofit price-reactionfunction,the for-profitlowers its price to take advantage of the Stackelberg leadership. This induces the nonprofitto increaseits price to remainat breakeven.When the competitive intensity is high (0 > 01), the price changes result in enough shift of demand such that the for-profit earns greaterprofits than it would in a simultaneousgame. However, when the competitive intensity is low (i.e., 0 < 01), the for-profitdoes not anticipatesufficient demandshift by charginga lower price. As a result, it cannotearn greater profits than in the simultaneousgame. Thus, when 0 < 01, Stackelbergleadershipdoes not benefit the for-profit. For illustration purposes, Table 3 provides numerical examples for these two patternsof the for-profitStackelberg results. For the lower 0 in each pair of costs (e.g., 0 = 1), the for-profit'sprofit is lower in the potential Stackelbergequilibriumthan it is in the Nash equilibrium.For the higher 0 (e.g., 0 = 5), the for-profit'sprofit may increase from a negative level in the simultaneousgame, which does not have a duopoly Nash equilibrium,to a positive level in the Stackelberg game. Recall that 01 separates the profitable and unprofitable regions for the for-profitin a simultaneousgame. We found that across all feasible values of 0, the profit level changes signs at 01 between the simultaneousgame andthe for-profit Stackelberggame. Specifically, if the competitive intensity is low (i.e., 0 < 01) such that the for-profit earns positive profits in the simultaneousgame (and thus a Nash equilib- TheNonprofit as the Stackelberg Leader When the nonprofit competes as the Stackelberg price leader, the game is solved by substitutingthe for-profit's reaction function into the nonprofit's objective function (and the budget constraint).We found two prices that the nonprofitmay adopt as follows: (12) 5cO+ 2c02 + 2 + 2c + 30 N 2(02 + 40 + 2) and (13) 5cO+ 2c02 + 2 + 2c + 30 + 1k NS ( + 40 + 2) 2(02 where the superscriptNS indicates nonprofit Stackelberg. The for-profit's responses to pNS and pNS are derived from P (pn). It can be shown that the nonprofit's quantity is greater when it charges ps, which is thus the nonprofit Stackelbergprice. Note thatpnNSis identicalto pT,the nonprofit'sNash equilibrium price. In other words, being able to announce its price earlier and foresee the for-profit's reaction does not enable the nonprofitto charge a lower price than that in the Nash equilibrium.The explanationis as follows: A profitseeking Stackelbergleader usually moves to a differentisoprofit curve where profits are greater. However, the nonprofit's behavior is significantly different; because of the (binding) budget constraint,it always remains on the same isoprofitcurve where profitis zero. This constraint,which is embedded with the nature of nonprofit organizations, removes any advantages that Stackelberg leadership may produce. Table 3. The For-Profit as a Stackelberg Price Leader and Its Profits Marginal Cost (c) Fixed Cost (F) .4 .1 .01 .04 .01 .02 1 5 1 5 1 5 1 .330 .182 .345 .210 .557 .461 .566 Pn* .118 .117 .181 .185 .429 .427 .462 Profit* .043 .010 .020 -.003 .015 .001 .007 -.001 pfB pnB ProfitB .000 .300 -.075 .059 .158 -.040 .000 .300 -.105 .197 .215 .003 .200 .500 -.120 .419 .458 -.003 .366 .541 -.034 .476 .482 .001 Competition (0) pf* 5 .479 .469 Notes: pf* and pn* are the Nash equilibrium;pfBand pnBare the potentialfor-profitStackelbergequilibriumthat correspondsto Point B in Figure Al, Panel B. Note that if the profit is negative, a perfect duopoly equilibriumdoes not exist. Journalof PublicPolicy& Marketing 73 rium exists), the potential Stackelberg position makes the for-profitincur a net loss (thus, the Stackelbergequilibrium is the same as the Nash equilibrium).In contrast, a more competitive market(i.e., 0 > 01) that is unprofitablein the simultaneousgame can be profitableif the for-profitobtains Stackelbergleadership. Result4: ObtainingStackelbergprice leadershipin a more competitivemarket(0 > 01) helpsthe for-profitsurvive in the competition witha nonprofit.Withoutthis leadership,the for-profitwill earn negativeprofit; does not exist.In thus,the duopolyNashequilibrium a less competitive market(0 < 01),a Nashequilibrium is identicalto exists,andthe Stackelberg equilibrium the Nashequilibrium. Previous research has shown that in the competition between for-profits, consumers are worse off if the firms compete in a Stackelberggame ratherthan a simultaneous game. This does not hold when the for-profitfaces a nonprofitrival. First,if both the Stackelbergequilibriumand the Nash equilibriumexist, they arethe same. Second, if the forprofit is able to take advantageof the Stackelbergleadership in a highly competitive market,only the Stackelbergequilibriumexists. Therefore,there is nothing to say aboutconsumersbeing betteror worse off between the two solutions. A few studies on a mixed marketof private and public enterprises also have examined the Stackelberg behavior. Although the findings are mixed, welfare is typically improved over the Nash equilibriumwhen the public firm acts as Stackelbergleader (e.g., Vickers and Yarrow 1988). Our Stackelbergresults are different; maybe more important,allowing for productsubstitutabilityenables us to identify the differentbehaviorof a for-profitStackelbergleader in marketswith differentcompetitive intensity. Discussion To concentrateon the main issue of unfaircompetition,the analysis so far has avoided an explicit analysis of the effect of donations.As we discussed in the previous section, donations provide additionalrevenue for the nonprofit.When a linear donationresponse function is used (Equation3), the nonprofit'sbudget constraintbecomes [Pn- (c - t)]qn2 F. The consequence of donations is thus a reduced marginal cost for the nonprofit.The results regardingthe nonprofit's advantagein marginalcost then apply. Specifically, both the nonprofitand the for-profitneed to dropprices, and the forprofit loses demandto the nonprofit. More generally, whenever 3Dn/aqn> 0, the net effect of donationsis to bring down the marginalcost. However, the effective marginal cost may no longer be constant. How quickly and to what extent it decreases depend on the shape of the donationresponse curve.16 In the remainderof this section, we provide analysis of and discussion about the robustness of the results to nonprofit objective functions,marketentry and exit, a comparison of equilibriumbetween a market served by two non- 16Inan empirical study of the Royal ShakespeareCompany, Gapinski (1984) shows that grants, mainly from the Arts Council of Great Britain, led to lower prices and a largeraudience for the performances. profits and a market served by two for-profits, and some empiricalsupportfor the results. of Resultsto OtherNonprofit Robustness Functions Objective Quantity maximization is the nonprofit objective function thathas been widely adoptedand supportedin the literature. It describes the behavior of many nonprofitorganizations. Nevertheless, the results we derived in the previous section are not restrictedto quantitymaximization. On the basis of empirical evidence and following Steinberg (1986) and Lowry (1997), we specify a more general objective function that maximizes the weighted average of total budget and quantity. At a minimum, a large budget may bring higher managerialsalaries and prestige for the nonprofit. maxU = 8(F + cq) + (1 - 8)q, (14) where 0 d 8 d 1. Dependingon the managers'preferencefor these two components,andin some cases as a political compromise among membersof the boardof directors,different nonprofits may operate under different values of 8. For example, the tension in arts organizationsbetween mission and marketcan be conceptualizedas a debate over the value of 8. Voss, Cable, and Voss's (2000) distinctionamong five organizationalvalue dimensions can be modeled as a low value of 8 for a market-orientedorganizationand a high value of 8 for an achievement-orientedone. In Equation 14, the marginal utility of quantity equals 8c + (1 - 8), which is always positive because 0 d 8 d 1. Thus, the family of objective functions with budget and quantitymaximizationhas the same equilibriumsolutionsas quantitymaximization. Indeed, any objective function that takes the general format of (15) max U{pf, Pn,v(pf, pn)), where v(.) is any arbitrarycomponentof utility, can be analyzed in essentially the same way as we do in this article. The results based on quantity maximization still hold as long as the partialderivatives satisfy (aU/~pn)+ (WU/av)x 0. A particularexample of this type of objective (Ov/aPn)< function is the maximizationof consumersurplus. There are situationsin which the nonprofitwants to maintain a certain amount of revenue for purposes such as improving product quality, expanding into new service areas,or preparingfor unforeseenevents. The pricing problem can then be modified by adding a positive amount of profits to the budget constraint.The effect is the same as when the nonprofithas higher fixed costs (see Note 14).17 17Ifthe amountof (positive) profits that the nonprofitreceives becomes large enough, the for-profit and the nonprofit may end up charging the same equilibriumprices. These prices are the same as those in the typical for-profit competition situations and obtains when the nonprofitoperates on the particularisoprofit curve that intersectsp (pn) with its left branch exactly at the point at which the typical for-profitequilibriumoccurs. As the amountof nonprofitprofits decrease, both the nonprofit's and the forprofit's equilibriumprices drop, and the nonprofit's price becomes less than that of the for-profit.In the one-periodgame, however, it is straightforwardto show that the budget constraintis binding. 74 Nonprofit forBusinesses Competition Therefore, the results derived from quantity maximization appearto be robustto a wide range of nonprofitobjective functions. Other possible objective functions include maximizationof prestige, employee income, total revenue, or a specified quantity/qualitytrade-off.Except for the support of quantitymaximization,little empirical guidance on nonprofit objectives exists. It is beyond the scope of this article to discuss all possible alternativesin detail. FixedCostsandMarketEntry It is well known that fixed cost plays an importantrole in determining market entry decisions. Holding the opportunity cost of entryat zero, the for-profitdoes not want to participatein marketcompetitionif the fixed cost is higherthan F1. However, when the fixed cost is higherthanF1but lower than F2, the nonprofitis able to remain at breakevenif the duopoly marketexists. This suggests that F1 < F < F2 is a region in which the nonprofitcan survive the duopoly competition but the for-profit cannot, which is essentially a reserved marketfor the nonprofit.This finding contradicts the perception that the goal of profit maximization necessarily leads to greaterprofit for the for-profitthan what a quantitymaximizing nonprofitcan obtain. It is exactly this difference in objective functions that leaves the for-profit with a net loss, whereas the nonprofitis able to breakeven for this range of F. Finding4: Fixedcostsin therangeof (F1,F2)createa reserved marketforthenonprofit. Althoughthenonprofitcan breakeven in a duopolymarket,the for-profitwill lose moneyif it choosesto compete. When F is less than F1, a Nash equilibriumobtains in the duopoly market.If F exceeds F2, either the nonprofitor the for-profit can be a monopolist, depending on which is the first mover. The nonprofitmonopoly price equals { 1 + c 4[(1 + c)2 - 4(c + F)] }/2, which is lower than the for-profit monopoly price of (1 + c)/2. We can show that a thirdcritical value of F exists, which we denote as F3. Above F3, the fixed cost becomes prohibitively high such that neitherthe for-profitnor the nonprofit can serve the marketeven as a monopolist. As a result, the market collapses. From the monopoly prices shown previously, we can derive F3 to be (1 - c)2/4. Figure 3 illustrates the nonlinear relationship between fixed costs and market structure.Note that in the case of prohibitively high fixed costs for socially desirable products, the nonprofit is more likely to be the survivor for Figure3. MarketStructureRelatesto Fixed Costs Nash equilibrium exists 0 F1 No duopolyequilibrium F2 F3 Asymmetrical Reserved First-mover Market duopoly marketforthe monopoly collapses market nonprofit F exogenous reasons.The governmentor donors may become involved to help the nonprofitovercome the entry barrier. Games Symmetrical In this section, we extend the analyses of the for-profitversus nonprofitduopoly to a marketin which two nonprofits compete. The primaryreason for this extension is that in reality, nonprofitorganizationsnot only compete with forprofits but also are involved in competition with other nonprofits. Such competition occurredinitially as the nonprofits in the same marketcompeted for financialresourcessuch as donation and grants. As more nonprofits came to exist, they began to compete for customers as well. For example, dependingon universities' marketpositioning, they actively compete for academicallygifted students,minoritystudents, studentathletes, and full-tuition students.18Thus, it is valuable to examine the competitive outcome when nonprofits compete and compareit with the more establishedresult of for-profitcompetition. We use the superscriptsf and n to denote the for-profit duopoly and the nonprofit duopoly in these symmetrical games, respectively. Solving the profit and quantity maximization problems, we obtain pf = pf = pf [1 + (1 + O)c]/(2+ 0), and pn = pn = pn = {(1 + c) - I[(1 + c)2 - 4(c + 2F)] }/2. We note two propertiesof pn. First, the price equilibrium depends on fixed cost F because of the budget constraint. The goal of quantity maximization leads to marginal cost pricing if F becomes zero. This is different from pf, which, regardlessof F, is always greaterthanthe first-bestoutcome of marginalcost pricing. Second, the intensity of competition (0) does not influence the nonprofitprice equilibriums. We find this to be both interestingand unexpected because 0 does matterfor the nonprofitreaction function (Equation 6). Our explanation of this result draws on the symmetry between the two nonprofits and the fact that both of them target breakeven. The ultimate impact of a higher 0 is to make the rivals more sensitive to each other's action. In the context of traditionalfor-profitcompetition,this would lead to lower prices and lower profits. However, the competing nonprofitduopolists always remainat zero profit, no matter how intensive the competitionis. Thus, 0 does not affect the profit level of the nonprofits; it can only affect the price equilibriums by shifting demand between the two rivals according to Equation 1. Because the identical costs of the duopolists imply that the rivals' prices are always equal at equilibrium,the impactthroughthis path disappearsas well. The equilibriumprice in the nonprofit-servedmarket is lower than that in the for-profit-servedmarket. Thus, to make socially beneficial products more accessible to consumers, nonprofitdominatedmarketsare preferred.Consistent with Rose-Ackerman(1996), socially mindedmanagers would be attractedto such markets. If we comparethe price equilibriumsof the asymmetrical game (i.e., p*nand p*f)with those of the two symmetrical for all games (i.e., pn and pf), we find that pf> p*f> pn> pn price possible parametervalues. A for-profitchargesa lower 18It is importantto note thatthe universities(and nonprofitorganizations in a broadercontext) emphasize how they are different from one another when competingfor students. Journalof PublicPolicy& Marketing 75 when it competes with a nonprofit than with a for-profit, because the nonprofitcompetitorprices more aggressively. However, a nonprofitcharges a higher price when it competes with anothernonprofitthanwith a for-profit.The intuition is that the nonprofithas more flexibility in setting its price if the competitoris a profit-orientedfirm ratherthanan equally low price-orientednonprofitorganization. the nonprofitchargesa higher Finding5: At Nashequilibrium, priceif it competeswithanothernonprofitthanif it competeswitha for-profit. Because pf is the highest among all the equilibrium prices, consumers are worse off if they are served by two for-profitsthan by either two nonprofitsor by a mixture of nonprofitand for-profit.In contrast,because the equilibrium price in the two-nonprofitmarketfalls between those in the for-profitversus nonprofit duopoly market (i.e., pf*> pn > p*n),it is not transparentwhich of the two marketsprovides greaterconsumer welfare (thus, the greatest among all the threemarketstructures).If we measureconsumerwelfareby net consumer surplus,which is defined as aggregatedconsumer utility and equals the area under the demand curve but above the horizontalline of a given price level, we can show that the for-profit'sprice in the for-profitversus nonprofit duopoly marketis too high, such that consumers are still better served by a pair of nonprofitduopolists.19 Remarks Concluding On the basis of a duopoly model of price competition, we examine the controversial issue of unfair competition between for-profitsand nonprofits.As a result of different objective functionsandthe nonprofit'sneed to satisfy a nondeficit budget constraint,the equilibriumresults are different from those found in traditionalfor-profitmarkets.Most important,our key results contradictthe argumentfor unfair competition.We show that, at least for the duopoly demand system we investigate, the difference in objective functions is responsiblefor a dominantmajorityof the disadvantagea for-profitfaces when competing with a nonprofit.The regulatorybenefits to the nonprofitare far from decisively placing the for-profit in unfavorable market positions. As a result, the unfair competition criticism may have exaggerated the effect of these benefits. We also find that obtaining Stackelbergleadershipmay help the for-profitsurvive in the competition. A theoreticalresult that is directly testable is that whenever marketequilibriumobtains, the nonprofitcan and will charge a lower price than the for-profit competitor (see Finding 2). We now provide some survey findings to support this result. The data all come from maturemarketsthat are likely to be in a stable state. First, Bennett and DiLorenzo (1989, p. 145) examine the audiovisual education marketfor deaf people and find that nonprofitscharge about20% less than commercialfirms do, for an averageof $11.75 per minute comparedwith $14.51 per minute. Sec19Mathematically,the net consumer surplusprovided by organizationi (when competing with organizationj) is NCSPi= (1+ Opj )/(1+0) 1 - p + O(pj - p) dp, pi 2 where pi and pj are the price levels. ond, in 2000, we surveyed 17 day care centers in a major city on the West Coast. The nonprofitscharged an average of $2.69 per hour, and the for-profitschargedan averageof $2.98 (note that we did not controlfor qualitydifferencesin this survey). Third,Merliss and Lovelock (1980) reportthat nonprofitperforming-artsorganizationsin Boston chargeda lower price thandid for-profitorganizationsat both the high end and the low end of the price range. Their sample included organizations such as the American Repertory Theatre,the ShubertTheatre,Boston Symphony Orchestra, the Wilbur Theatre,and the Colonial Theatre.We repeated the survey in September2003 and found that the average price at the low end charged by nonprofitswas $19, compared with $31 by the for-profits;however, at the high end there was only a minimal price difference, which averaged approximately$70.20 Some researchers have attempted to explore whether institutionalforms (e.g., nonprofitversus for-profit)necessarily imply different market behavior (e.g., Schlesinger 1998). Ourresultsindicatethat at least for pricingdecisions, institutionsthat are differentin natureshould behave differently in the rational pursuit of their goals. By the same token, if no substantialdifferenceis observedon nonprofits' pricing practice, it is likely that either the managementis inefficient or, accordingto Weisbrod(1988), the nonprofits arejust "for-profitin disguise." Our analysis provides supportfor the view that market competitioncan be an effective mechanismfor drivingmanagerial efficiency for nonprofits (e.g., Pires 1995). As we have shown, the nonprofitis sensitive to changes in costs. Beyond certainupperboundaries,it cannotsurvivethe competition. Thus, to serve its goals better,the nonprofitneeds to strive for lower costs by efficient production and management. The duopoly model we analyzeis staticin nature.The differences between for-profitsand nonprofitsmake it worthwhile to examine some dynamic aspects. Besides the issue of long-term efficiency, our results imply that nonprofits and for-profitsmay differ in innovative behaviorand in the adoption of advancedtechnologies (e.g., the Internet).The findings that nonprofits are more sensitive to changes in fixed costs and that they do not have access to equity markets make it more difficult for nonprofitsto bear a significant startupcost in orderto be innovative. Moreover,compared with investors in equity markets,private donors and government agencies appear to be less motivated to bear risks of innovative behavior.21 Our main results, which we developed in detail for a quantity-maximizingorganization,hold for a broadrange of nonprofitobjective functions. Nevertheless, some nonprofits pursue other goals. For example, producer selfsatisfactionis an importantobjective for some arts organizations (Adizes 1975; Voss, Cable, and Voss 2000). Empiricalstudies of both the prevalenceof differentobjective functions and their impact on competitive behavior are 20Thispoints to a possible behavioralfeature of the nonprofit:As it is trying to maximizeusage, it may charge a higherprice to customerswhose willingness to pay is greater.We leave this issue for furtherresearch. 21Gallagherand Weinberg (1991) suggest that public scrutiny of nonprofits and of government spending may be importantfactors underlying such risk aversion. 76 Nonprofit forBusinesses Competition needed. Our theoretical results imply several empirical questions to be addressedby furtherresearch.For example, it would be worthwhile to examine a particularindustry (e.g., child day care) for the predictedpricing patternsthat are relatedto variablessuch as organizationaltypes, market structure,and donationlevels. Moreover, we have focused on one type of nonbusiness organizationonly: the nonprofit.Other organizations,such as cooperatives,associations,governmentagencies (e.g., the Tennessee Valley Authority), and crown corporations(in England, Canada, and elsewhere), also pursue goals other thanprofitmaximization(e.g., Blais and Dion 1990; Kwoka 2002). For example, several government-backedinsurance organizations (e.g., Wisconsin State Life InsuranceFund, Oregon Medical InsurancePool) play an importantrole of risk mitigation in some of the insurancemarkets.The analytical approachdeveloped herein can be used to study their competitivebehaviorand possibly lead to furtherstudies on other marketsin which organizationswith different objective functions compete.22 In this article, we do not model productdecisions; thus, productpositioningis exogenous. We recognize thatthe ideology of nonprofitsmay constitute an importantfactor driving them to provide products or services that profitorientedfirms do not provide (or underprovided).Although price competition alone shows many interestingresults, it would be beneficial to model more than one dimension of competition.A possibility is to explore how nonprofitscompete with for-profits on both price and quality. As RoseAckerman(1996) speculates, they may end up serving different marketsegments. Appendix Closed-Form Expressions (Al) K = 12c20+ 9c20- 8c - 18c02+ 902+ 4 + 120 + 4c2 - 24c0 - 1603F- 80F02 - 96FO- 32F. (A2) M = 4c0 + C204 + 4 - - 2c04Cn- 12cn02C - 8cn + C204 - 32F + 4c2 4cn0c + c202 from Equation5. This translatesto of NashEquilibrium Pricesin the Comparison For-Profit VersusNonprofit Market Duopoly We used a backwarddeductionprocess to comparethe magnitudes of pn andp*. If we assume that pn< p*, we have 22Wehave assumedthat the nonprofitprovides its productby charginga positive price. We thus exclude cases in which nonprofits provide free products. In those cases, nonprofits may cross-subsidize their activities with revenues from othersources, such as donations,governmentgrants,or mission-relatedcommercialactivities (Schiff and Weisbrod 1993). Olson's (1971) by-producttheory provides an appealingframeworkfor modeling such situations. Pn < (A4) 1 + c + c0 2+0 In contrast,Equation6 indicatesthatanyvalid solutions of p*and needto satisfy[1 + Op*+ (1 + 0)c] z [pnx 2(1 + pn theexpressionunderthe square-root 0)], because signneeds to be nonnegative.Substituting Equation5 for p*,we have (A5) 2(l + 0)pn < 1 + 0 1 + (1 + 0)c + 0pn 2(1 + 0) + (l+0)c, which results in (A6) pn < 2 + 3 + 50c + 302c + 2c = 1 + c + cO 2 +0 4(1+ 0)2 -02 Inequality A6 is exactly the same as inequality A4. By definition, EquationA6 holds as long as there is an equilibrium. Thus, it must be the case that p*n< P*fat any equilibrium. Marketequilibriumbreaksdown before the nonprofit begins to charge a higher price than does the for-profit. TheProperties of PriceEquilibriums We examine the existence of price equilibriums and their relative sensitivities to changes in costs and competitive intensity. First, we simultaneously solve two inequalities (K > 0 andpn < p) to ensurethatpn andp* are valid expressions. This results in a possible upper bound of F above which no equilibriumexists: (A7) Fmax = (1 - c)2(1 + 0) 2(2 + 0)2 Second, as long as the equilibriumobtains, the nonprofit remains at breakeven. For the for-profit, we substitute the equilibriumprices back into Equation 2 and solve ntf(F,c, 0) = 0. We then derive two critical values of F: (A8) F1 = (402 + 40 + 1 2c + 8c0 8c02 + 4c202 + 4c20 + c2)/2(2102 + 903 + 160 + 4), + 902 + 10c02 - 10C03Cn- 28cn02 + 120 - 28cn0- 1603F- 80F02+ 20C202+ 8c203 + 16C20+ 2c203 - 6cn03 + 6c03 - 96F0. 1 + (1 + 0)c + Op* 2(1 + 0) (Pn)< (A3) and F2 = (A9) (1 - c)2(1 + 0) 2(2 + 0)2 It holds that F1 < F2 (note that F2 = Fmax).The for-profitis able to earn positive profit when F is less than Fi, and rtf decreases as F increases. However, when F falls within (F1, F2), 7tf becomes negative. Thus, a marketexists in equilibrium only when fixed cost is lower than Fi. We can similarly obtain the effect of competitive intensity (0) on the prices. First, correspondingto EquationA7, 0 must be in the following range for a price equilibriumto exist: (A10) 6min = max -8F + (1 - c)2 - Ji 4F -8F + (1 - c)2 + Ji 4F Journalof PublicPolicy& Marketing 77 where B = -8F + 16Fc - 8Fc2 + 1 - 4c + 6c2 - 4c3 + c4. We can show that 0minis always negative and thus that the effective rangeof 0 becomes (0, Omax). Second, anothercritical value of 0, which we denote as 01, exists between 0 and When 0 falls within (0, 01), the for-profitreceives posOmax. itive profits at equilibrium.When 0 falls within (01, Omax), the for-profitcannotcover fixed costs and thus loses money. The duopoly equilibriumobtainsonly when 0 < 01. Because analytical solutions are not possible, we examine the properties of 01 with numericalprocesses. We calculatethe exact values of 01 at a dense grid of values of c and F. We then use these values in a linear regressionwith 01 as the dependent variable and c and F as independentvariables. The regression results in 01 = 14.25 - 19.18c - 151.99F, with a satisfying R2 of .70. anda Whena For-Profit Leadership Stackelberg Compete Nonprofit In this section, we provide detailed analysis for the Stackelberg games. Figure Al illustrates the economic structure when eitherthe nonprofitor the for-profittakes the Stackelberg price leadership.The isoprofitcurves, which are shown in Figure 1 to be well behaved, are essential in derivingthe Stackelbergsolutions. Stackelberg Nonprofit Recall that the Nash equilibriumand the nonprofitStackelberg equilibriumare identical.FigureAl, Panel A, provides the explanationfor this result. As the Stackelbergleader, a competitorhas the opportunityto select any point along the follower's reactioncurve, which containsthe Nash solution. Although a profit-seeking price leader usually moves to a different isoprofit curve where profits are greater,the nonprofit remainson a single isoprofitcurve, 7n = 0, as a result of the (binding)budget constraint.Thus, insteadof having a continuous choice among the points along p*(Pn),the non(shown as profit only makes a discrete choice between pn2NS Point A) and pn1NS (which is the Nash solution). As we dislead to higher andthe correspondingpf1NS cuss in the text, pn1NS quantityfor the nonprofit. For-Profit Stackelberg Figure Al. Price Equilibriums When One Organization Acts as Stackelberg Price Leader A: NonprofitStackelberg Pf Pf*(Pn) As we note in the text, closed-form solutions for the forprofit Stackelberggame cannot be found. We used Figure Al, Panel B, to derive the for-profit Stackelberg results. Recall from Figure 1 that pn(pf) is the price reactioncurve of the nonprofit,and Pf(Pn) is that of the for-profit.If the Nash equilibrium (i.e., pn and pf) exists, it obtains at the intersectionbetween the two curves. Figure Al, Panel B, shows two types of for-profit isoprofit curves, which represent all possible situations. The first type is and no, and the second type is nft. Note that the shape of these isoprofit curves directly relates to the intensity of competition(i.e., the magnitudeof 0). When nf is the isoprofit curve, the market is less competitive than when 4tcand are the isoprofit curves. This is because for a given amountof change in Pn,the for-profitmust make a greaterchange in pf to maintainthe same profit level if and are the isoprofit curves rather than 7t'. In other words, as competition intensifies, the for-profit needs to change pf to a greaterextent to maintaina certainprofitlevel in responseto a given change of Pn.As a result, I and r2 are graphically"flatter"than is rf. If the isoprofit curves follow the curves illustratedby and t24,the for-profit Stackelbergleader can move to isoprofit curves that bring greaterprofit. The highest level it can receive while maintaining Stackelberg equilibrium is This obtainsat Point B, the endpointof pn(pf). Note that the for-profitenhances its profit by lowering the price from p). This is a resultof the unusualstrategicsubstitutespattern that p (pf) follows and is in contrast to the established results for typical for-profit competitions (in which the Stackelbergprice is higher than the Nash price). The forprofit's price at Point B is the lowest it may charge; otherwise, the nonprofitcannot survive and the duopoly market ceases to exist. If the isoprofit curves are similarto 7tr,the Nash equilibrium is achieved at a tangentpoint on pn(pf). Specifically, the point at which isoprofit curve r[ touches the reaction curve Pn(pf) is the Nash equilibrium.Any other points on pn(pf) would lead to lower profits for the for-profit.As a result, the for-profitStackelbergequilibriumis the same as 4t A 4f Pf* in= 0 4t 4n Pr* Pn B: For-ProfitStackelberg Prn(Pf) pf nf1 nf2 p*(pn) nf Pf* B pn* pn Notes: (pn, p*) are the price equilibriums in the simultaneous game. Depending on the intensity of competition (0), for-profit Stackelberg may shift the equilibriumsto Point B for large 0 or keep them at (pn,pF)for small 0. NonprofitStackelbergdoes not shift the equilibriumsfrom (pn,pf). 4 4t 42. 78 Nonprofit forBusinesses Competition the Nashequilibrium. The intuitionbehindthis resultis as follows: In a less competitive market, little demand is gained from competition by lowering price. In the simultaneous game, the nonprofit's intention to set price to the lowest extent induces both rivals to preempt most of the switchable demand. Thus, the for-profit's potential gain from lowering the price is minimal; it actually does not compensate for the loss in profit margin. Even though the for-profit has the opportunity to do so as the Stackelberg leader, it will not receive greater profits than in the Nash equilibrium. Recall that the competitive intensity is captured by the magnitude of 0. 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