One team…
…one goal
Stephen D MacFarlane
Group Information Systems
Director
Introduction
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World’s Largest Marine Services Provider
Ship Management
Crew Management & Supply
Technical & Engineering Project Services
Supply Chain
Offshore Services
70 offices
25,000 positions
‘on-board / on-site’
6,000 crew
movements
per month
2,000 shore staff
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1,100 ships
300+ clients
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Adding Value Through
Information Management
Let’s Think About Data
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The Marine Data Model
Charterers/
Cargo Interest
Owner
Ship Manager/
Operator
Training/
Certification
Recruitment
Payroll
ISM/QA
Systems
Accounts &
Cost Control
Manpower/
Supply
Procurement
Safety
Management
Provisions
Asset
Management
Maintenance
Inspection &
Compliance
Port Control
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Crew
Vessel
Environmental
Management
The Marine Information Model
Charterers/
Cargo Interest
Owner
Ship Manager/
Operator
Training/
Certification
Recruitment
Payroll
ISM/QA
Systems
Accounts &
Cost Control
Manpower/
Supply
Procurement
Safety
Management
Provisions
Asset
Management
Maintenance
Inspection &
Compliance
Port Control
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Crew
Vessel
Environmental
Management
The Information Nodes
Charterers/
Cargo Interest
Owner
Ship Manager/
Operator
Training/
Certification
Recruitment
Payroll
ISM/QA
Systems
Accounts &
Cost Control
Manpower/
Supply
Procurement
Safety
Management
Provisions
Asset
Management
Maintenance
Inspection &
Compliance
Port Control
9
Crew
Environmental
Management
Complex Information Needs
• The vessel is a primary “Node” in the data model
• Information Needs are sourced from the “sum of the
parts”
• Data quality and elimination of duplication are critical
to manage the Information workload
• Information stakeholders requirements do vary but
common elements include :– Accuracy
– Time Sensitive
– Appropriate
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Information Needs
• Owning Interests
– Can be more than one
– Monitoring the Assets & the
Managers /Operators
• Cargo Interest
• The Crew,
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–
–
–
Prospective employees
Payroll Data (MLC)
Manning Organisations
Crew Logistics
– Charterers
• Port Authorities
– Oil Majors (OCIMF database
– Port State Control Audits
(SIRES/OVID)
– ISPS Code, e-NOA
– Experience Matrix
– Safe entry & exit
– Cargo Monitoring
• Operators & Managers
– Can be split between
different parties
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• Classification and
Inspection Authorities
– Class Societies
– Flag State
Delivering Information Value
• Through listening to our “Information Customers”
– V.Group has built an agile and flexible system architecture to meet
these needs – but also to reduce the overhead of reporting onboard.
– Our “Client-Access” solutions offers:
• Traditional access to operational and financial reports but,
• Also real-time access to core applications
– This is normally “Read Only” to monitor operations
– However as trusted partners, this is now extended to
sharing work and activities with clients
– In reality, although the owner who has outsourced the management,
they get transparent and real-time access to the same software
tools the Manager & Vessel uses
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Delivering Information Value
• Listening to our “Information Customers”
– We also use web services to integrate at a systems level with our
customers.
• For example, We have a service running to share data between the V.Ships
risk & hazardous occurrence system with customers group reporting toolset.
• Benefits
– Speed, elimination of duplication and extra workload on the vessels and ashore,
adding further value to the customer
– OCIMF integration for crew data and inspection findings, keeps data
accurate and speeds up reporting.
– KPI Platform & Visual Dashboards – sharing the platform with
customers
– Delivering Mobile position list and applications, supporting BYOD
strategies (with selective applications)
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Meeting The Challenge
• Consider all Information users in your architecture design
– Question how you can optimise your solution to meet their
needs
• Develop a multi-channel strategy for delivering information
– B2B,Web Services, Application Sharing, Composite
Applications
• Consider your systems to be more open than closed – build
appropriate controls at data and physical access levels to
support future growth.
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How can the Industry Help
• Move towards further standards for exchanging information
– develop genuine open standards
– Problems that could be resolved by more progress in standards
• Vessel Reporting – the workload of having to report to different
interests
• Sharing crewing data, bio, training and scheduling
• Application providers to be more aware of the need to
share data and service orientated architectures to
exchange information
• Improved communication links to vessels gives a genuine
prospect for the thinning-out of the vessel application
deployment globally
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Thank You !
Questions?
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One team…
…one goal