2009 CEO Forum Kananaskis, Alberta Alan R. Hudson, OC, FRCSC February 16, 2009 Dec 08 Nov 08 Oct 08 Sept 08 Aug 08 Jul 08 Jun 08 May 08 April 08 Mar 08 Feb 08 Jan 08 Dec 07 Nov 07 Oct 07 Sep 07 Aug 07 Jun-Jul 07 Apr-May 07 Feb-Mar 07 Dec-Jan 07 Oct-Nov 06 Aug-Sep 06 Jun-Jul 06 Apr-May 06 Feb-Mar 06 Dec-Jan 06 Oct-Nov 05 Aug-Sep 05 Wait Days Cataract Surgery Wait Time Trend 350 300 250 trendline 200 Priority 4 Target - 182 days 150 100 50 0 Benchmark vs. Targets Dec 08 Nov 08 Oct 08 Sept 08 Aug 08 Jul 08 Jun 08 May 08 Apr 08 Mar 08 Feb 08 Jan 08 Dec 07 Nov 07 150 Oct 07 Sep 07 Aug 07 Jun-Jul 07 Apr-May 07 Feb-Mar 07 Dec-Jan 07 Oct-Nov 06 Aug-Sep 06 Jun-Jul 06 Apr-May 06 Feb-Mar 06 200 Dec-Jan 06 Oct-Nov 05 Aug-Sep 05 Wait Days Hip Replacement Surgery Wait Time Trend 400 350 300 trendline 250 Priority 4 Target - 182 days v 100 50 0 Cataract Surgery Wait Times – LHIN Variation Current State (December 2008) - % of cases completed within target Cancer Surgery 100% 97% CT Bypass Surgery 86% 100% 0% 43% 98% MRI Cataract Surgery 89% Knee Replacement Target Actual Note: Based on priority level 4 targets. 92% Hip Replacement Progress Developing Ontario’s Wait Time Information System June 2007 March 2008 2008/09 Cardiac Ophthalmic Surgery Neurosurgery Cancer Orthopaedic Surgery Vascular Surgery Hip and Knee Replacements General Surgery Thoracic Surgery Cataract Paediatric Surgery Pilot Otolaryngic Surgery Ob/Gyn Surgery MRI and CT Scans Urologic Surgery WTIS Adult Group 1 Expansion Plastics/Reconstruction Oral Surgery Paediatric Surgery • 74 WT funded hospitals (surgery only) • Cumulative surgeons: 2,600 • Total cumulative cases 2007/08: 1,610,000 WTIS Phase 1-3 • 81 WT funded hospitals • Surgeons: 1,700 • Total cases 2006/07: 1,301,069 • Total MRI and CT scans (2006/07): 1.2 million Paediatric (Pilot) • London Health Sciences Centre and St. Joseph’s Health Care (London) • All paediatric surgical procedures WTIS Adult Group 2 Expansion • ~74 WT funded hospitals (surgery only) • Cumulative surgeons: ~3,350 • Total cumulative cases 2008/09: ~2,225,000 Progress to Date Principles 1. Accountability 2. Transparency – D.C.C. – public reporting 3. I.T. 4. Expert panels 5. Political will 6. Pay for performance (money, data and embarrassment) Pay for Performance P4P $ Unintended Consequences • I.C.E.S. • CIHI • General Surgery The ER Strategy calls for System-wide Improvements Reducing ER Wait Times and Improving Public Satisfaction can only be achieved by making improvements across the entire system Therefore, accountability for improvement must rest with Hospital Boards and CEOs, LHIN Boards and CEOs and community partners such as CCACs Reducing Demand for Services Improving Processes within the ER Increasing Supply of Services OR • Aging at Home • Family Health Care for All • Chronic Disease Prevention and Management (Diabetes) • Mental Health and Addiction ED ER • Emergency Room Strategy • HHR - Emergency Department Coverage H Alternate Levels of Care Community and home-based Home Home services Rehabilitation Rehabilitation Rehabilitation Complex and Continuing Care Long Term Long Term Long Term Care Care Care • Aging at Home (ALC) • High Growth Hospital Funding The infrastructure and resources to reduce demand and increase supply cannot be put in place overnight, therefore, efforts must start early and will take time to show results Future eHealth Ontario $2.4 • Diabetes • ePrescribing • E.H.R. • LHIN accountability for program integration tracked and managed quarterly • Emphasis now on transparent reporting of RESULTS, e.g. post op improvement and QUALITY results tracked over time • Customer satisfaction • R.O.I. = results + quality www.ontariowaittimes.com
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