Operations Documentation 1 RICHOUX & ASSOCIATES, INC. OPERATIONS DOCUMENTATION Date July 18, 2011 System FINCO Document FIN-0064 How To Do NSF Check On I.B. Loans No. Operation To manage NSF checks on interest bearing accounts. Long A customer makes a payment on an interest bearing account and it comes back Description as an NSF check. Scenario 1: To manage NSF checks on interest bearing accounts for the last payment. Scenario 2: To manage NSF checks on interest bearing accounts for a previous payment (not the last payment). Operation Scenario 1: To manage NSF checks on interest bearing accounts for the last Steps payment. 1. From the Main Menu choose option 2 – Payments, and then choose the original payment option that check was posted with such as 1 – Regular Payments, or 2 – Loan Payoff (Deferral Payments aren’t allowed on I.B. loans). 2. Type the customer’s name, loan number, or social security number then press the Enter key. 3. In the Interest paid to: field type the date posted on the right side of the balance on the last good payment line of the ledger card and press the Enter key 4. In the Interest: field type the negative interest amount of the last payment posted on the ledger card, then press the Enter key. D:\81897654.doc Operations Documentation 2 5. In the Amount of payment: field type the negative amount of the NSF check, then press the Enter key. 6. In the Amt to late chgs: field type the negative amount if there any late charges. 7. In the How paid? field choose option 4 – NSF. 8. Type the cashier’s initials and press the Enter key. 9. In the NSF charge …..: field press the Enter key to accept the default NSF charge amount or type a desired lower NSF charge amount, then press the Enter key. 10. In the Is ledger card aligned (Y or Abort)? press the Y key to print. 11. The New balance: field should display the amount of the last good payment balance on the ledger card plus the NSF charge. See Figure 1 below. Figure 1 12. From the Main Menu choose option 8 – File Maintenance, option 4 – Customer Maintenance and option 2 – Modify. 13. Type the customer’s name, loan number, or social security number then press the Enter key. D:\81897654.doc Operations Documentation 3 14. Press the Page Down key to modify the 2nd page. In the INT PAIDTO: field type the date posted on the right side of the balance on the last good payment line of the ledger card and press the Enter key, then press the F8 key to save. See Figure 2 below. Figure 2 Scenario 2: To manage NSF checks on interest bearing accounts on a previous payment (not the last payment). 1. From the Main Menu choose option 2 – Payments, and then choose the original payment option that check was posted with such as 1 – Regular Payments, or 2 – Loan Payoff (Deferral Payments aren’t allowed on I.B. loans). 2. Type the customer’s name, loan number, or social security number then press the Enter key. 3. In the Interest paid to: field type the date posted on the right side of the balance on the SECOND TO LAST good payment line of the ledger card and press the Enter key. 4. In the Interest: field type the negative interest amount of the last good payment posted on the ledger card (not the payment coming back as NSF), then press the Enter key. 5. In the Amount of payment: field type the negative amount of the NSF check, then press the Enter key. 6. In the Amt to late chgs: field type the negative amount if there any late charges. 7. In the How paid? field choose option 4 – NSF. D:\81897654.doc Operations Documentation 4 8. Type the cashier’s initials and press the Enter key. 9. In the NSF charge …..: field press the Enter key to accept the default NSF charge amount or type a desired lower NSF charge amount, then press the Enter key. 10. In the Is ledger card aligned (Y or Abort)? press the Y key to print. 11. The New balance: field should NOT be reflected anywhere on the ledger card. 12. From the Main Menu choose option 8 – File Maintenance, option 4 – Customer Maintenance and option 2 – Modify. 13. Type the customer’s name, loan number, or social security number then press the Enter key. 14. Press the Page Down key to modify the 2nd page. In the INT PAIDTO: field type the date posted on the right side of the balance on the SECOND TO LAST good payment line of the ledger card and press the Enter key, then press the F8 key to save. D:\81897654.doc
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