service users or co-producers of their own care

Co-production:
Theory and practice
Julia Slay
nef (the new economics foundation)
nef (the new economics foundation)
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What is co-production?
“Co-production means delivering public services in
an equal and reciprocal relationship between
professionals, people using services, their families
and their neighbours. Where activities are coproduced in this way, both services and
neighbourhoods become far more effective agents
of change.”
nef (the new economics foundation)
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What isn’t co-production?
Co-design
User led organisations
Personal budgets
Volunteering
Evaluating services
Consultation
nef (the new economics foundation)
The state stepping back
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Example 1: Holy Cross Centre Trust
Use a TimeBank model to achieve co-production
• Aim to be more than a mental health day care centre
• Seek to bring in and harness wider community assets –
unleashing spare capacity
• Use a TimeBank model
• Ethos of not doing anything for an individual that they can do
for themselves – hardest barrier is stopping professionals
‘delivering’
nef (the new economics foundation)
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Example 2: Scallywags nursery
Everyone has a role to play
• Provides ‘more for less’ with parent’s own time so the cost of
childcare is much cheaper
• Uses parents as an asset in the delivery
• Emphasises need for ‘give and take’ between staff and parents
nef (the new economics foundation)
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The value of coproduction
• Better outcomes
• Improved capacity
• Preventing needs arising
nef (the new economics foundation)
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Now over to you…
How can Glasgow use coproduction to
improve homelessness services?
nef (the new economics foundation)
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Interested in reading more?
www.neweconomics.org
nef (the new economics foundation)
www.coproductionnetwork.com
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