Principles of
receiving, storing
and issuing
drinks stock
UV21133
M/502/8315
Learner name:
VRQ
Learner number:
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UV21133
Principles of receiving, storing
and issuing drinks stock
The aim of this unit is to develop the knowledge and
understanding required for receiving deliveries of drinks,
storing them appropriately and issuing them to colleagues
when needed for service. You will learn about the delivery
of drinks and how to ensure that the delivery matches the
order, as well as the details of the paperwork required.
You will also learn how to store the drinks you have
received safely and securely before they are needed for
service. Before drinks can be served, you will need to be
aware of the correct documentation for issuing drinks to
other staff in an establishment.
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Level
2
Credit value
1
GLH
6
Observation(s)
0
External paper(s)
0
Principles of receiving, storing
and issuing drinks stock
Learning outcomes
On completion of this unit you will:
1.
Know how to receive drinks deliveries
2.
Know how to store and issue drinks stock
Evidence requirements
1.
Knowledge outcomes
There must be evidence that you possess
all the knowledge and understanding
listed in the Knowledge section of this
unit. In most cases this can be done
by professional discussion and/or oral
questioning. Other methods, such as
projects, assignments and/or reflective
accounts may also be used.
2.
Tutor/Assessor guidance
You will be guided by your tutor/assessor
on how to achieve learning outcomes in this
unit. All outcomes must be achieved.
3.
External paper
There is no external paper requirement for
this unit.
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3
Developing knowledge
Achieving knowledge outcomes
You will be guided by your tutor and assessor
on the evidence that needs to be produced.
Your knowledge and understanding will be
assessed using the assessment methods listed
below*:
•
•
•
•
•
•
•
•
•
•
Projects
Observed work
Witness statements
Audio-visual media
Evidence of prior learning or attainment
Written questions
Oral questions
Assignments
Case studies
Professional discussion
Where applicable your assessor will integrate
knowledge outcomes into practical observations
through professional discussion and/or oral
questioning.
When a criterion has been orally questioned
and achieved, your assessor will record this
evidence in written form or by other appropriate
means. There is no need for you to produce
additional evidence as this criterion has already
been achieved.
Some knowledge and understanding outcomes
may require you to show that you know and
understand how to do something. If you have
practical evidence from your own work that
meets knowledge criteria, then there is no
requirement for you to be questioned again on
the same topic.
*This is not an exhaustive list.
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Knowledge
Learning outcome 1
Know how to receive drinks deliveries
You can:
Portfolio reference
a. Describe safe and hygienic working practices when receiving
drinks deliveries
b. State the importance of securing receiving areas from
unauthorised access
c. State the importance of checking that deliveries match the order
and delivery documentation
d. Identify what documentation must be retained for records
e. Describe the types of unexpected situations that may occur when
receiving drinks stock
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5
Learning outcome 2
Know how to store and issue drinks stock
You can:
a. Describe safe and hygienic working practices when storing and
issuing drinks
b. State the importance of securing storage areas from unauthorised
access at all times
c. State the importance of following correct storage and rotation
procedures, and maintaining a minimum stock of drink items
d. State the importance of receiving the correct documentation before
stock is issued
e. Describe the types of unexpected situations that may occur when
storing and issuing drinks
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Portfolio reference
Unit content
This section provides guidance on the recommended knowledge and skills required to enable you
to achieve each of the learning outcomes in this unit. Your tutor/assessor will ensure you have the
opportunity to cover all of the unit content.
Outcome 1: Know how to receive drinks deliveries
Safe and hygienic practices: Manual
handling techniques, clean environment,
storage conditions for beverages, lighting,
appropriate protective clothing (safety
shoes, gloves), clear spillages immediately,
appropriate warning signs.
Importance of securing areas from
unauthorised access: Prevent losses,
maintain stock control, avoid increased risk
of injury to unauthorised visitors.
Documentation to be retained:
Stocktaking records, order records, delivery
notes, invoices, departmental requisitions,
credit notes, empties returned records.
Unexpected situations: Incorrect items
delivered, shortage of items, breakages,
substitute items, late or cancelled delivery.
Importance of checking deliveries match
order and delivery documentation:
Control of stock, accurate billing, avoid
losses.
Outcome 2: Know how to store and issue drinks stock
Safe and hygienic working practices:
Manual handling techniques, clean
environment, storage conditions for
beverages, lighting, appropriate protective
clothing (safety shoes, gloves), clear
spillages immediately.
Importance of securing storage areas
from unauthorised access: Prevent
losses, maintain stock control, avoid
increased risk of injury to unauthorised
visitors.
Importance of receiving correct
documentation before issuing stock:
Stock control, avoid losses, accurate
reordering.
Unexpected situations: Shortage of items
in cellar, breakages, substitute items.
Importance of correct storage and
rotation procedures, and maintaining
minimum stock: Avoid deterioration
of stock, customer satisfaction, reduce
wastage, maintain sales.
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Notes
Use this area for notes and diagrams
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