Do brands actually contribute to firm performance? Yolanda Jordaan, University of Pretoria, South Africa Brand equity, in simple terms, is the public’s A recent study, using data from 252 comapnies valuation of a brand. The power of brand from the EquiTrend database, COMPUSTAT equity therefore lies in the hands of the and the Centre for Research in Security Prices, consumer. So, how does consumer-based has offered insight into the impact of brand consumer-based brand equity on firm risk. equity (CBBE) influence the performance of an organisation? These companies involved were operating in consumer markets during When investors managers potential and 2000 - 2006. evaluate investments, The authors adapted risk they tend to do so based measures that are well on two things: risk and established in return. Whilst investors literature, using concern themselves ratings to capture debt- with assessing both a holder risk and the stand- firm’s expected returns ard deviation of stock and the associated risks, returns to measure equity marketing activity has holder risk. This was then tended to ignore risk broken down further into finance credit and focus solely on returns. ‘systematic’ and ‘unsystematic’ equity risk. Marketers often state that brands (as market- Without delving in too much detail into the based assets) can allow firms to not only methodology of the study, the results of increase returns but also lower the risks demonstrated that a firm CBBE is associated associated with these returns, thus increasing with firm risk and this can be used to explain their value. However, with the growing changes in risk measures. The study also took evidence linking brands and stock returns, a closer look at existing finance models and more research is needed into the effect of explained the “risk relevance” of CBBE brands on firm risk. So the real question is: beyond the changes explained by these what is the role of CBBE in explaining firm models. risk? Essentially, what the results indicated was that contribution to firm performance and this is CBBE has a stronger role in predicting firm- done by managing firm risk. Marketers should specific than also include calculations regarding the firm’s systematic risk. It also has a strong role in cost of capital when influencing chief financial protecting equity holders from downside offers so that they can demonstrate reductions systematic risk. achieved through investing in a firm’s brand unsystematic risk rather Higher levels in the average CBBE of a firm’s assets. brand therefore have a strong impact when it Furthermore, the results suggest that comes to reducing debt-holder risk. This, in investments in creating and maintaining CBBE turn, directly contributes to lowering the cost are a direct way for managers to reduce risks of capital for the firm. Furthermore, firms that that are distinctive to the firm. What this possess brands with strong CBBE are able to means is that brand management should be reduce their equity risk quite considerably. viewed as an additional tool when planning and executing a firm’s risk-management So what should marketers take from this research? strategy. Overall, the results suggest that managers should make brand management part The results of the study strongly suggest that of the firm’s risk management strategy and investments in brand equity affect firm should protect or even increase investment in performance. Marketers therefore need to CBBE during periods of economic uncertainty. communicate that brands matter in their Professor Yolanda Jordaan Department of Marketing Management at the University of Pretoria, South Africa The full reference for this study: Source: Lopo L. Rego, Matthew T. Billett, & Neil A. Morgan. 2009. Consumer-Based Brand Equity and Firm Risk. Journal of Marketing, Vol. 73 (November 2009), 47–60. Copyright (c) 2014 Article produced by the Academic Group of the European Marketing Confederation (EMC). All rights reserved Editor; Hannah McGivern Images from Shutterstock.com Central Image Copyright; graphixmania
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