2N® NetStar
Communication System
Mobility Extension
Version
4.3.x
www.2n.cz
The 2N TELEKOMUNIKACE a.s. is a Czech manufacturer and supplier of telecommunications
equipment.
The product family developed by 2N TELEKOMUNIKACE a.s. includes GSM gateways, private
branch exchanges (PBX), and door and lift communicators. 2N TELEKOMUNIKACE a.s. has
been ranked among the Czech top companies for years and represented a symbol of
stability and prosperity on the telecommunications market for almost two decades. At
present, we export our products into over 120 countries worldwide and have exclusive
distributors on all continents.
2N® is a registered trademark of 2N TELEKOMUNIKACE a.s. Any product and/or other
names mentioned herein are registered trademarks and/or trademarks or brands protected
by law.
2N TELEKOMUNIKACE a.s. administers the FAQ database to help you quickly find
information and to answer your questions about 2N products and services. On
www.faq.2n.cz you can find information regarding products adjustment and instructions for
optimum use and procedures „What to do if...“.
2N TELEKOMUNIKACE a.s. hereby declares that the 2N® NetStar product complies with all
basic requirements and other relevant provisions of the 1999/5/EC directive. For the full
wording of the Declaration of Conformity see the CD-ROM (if enclosed) or our website at
www.2n.cz.
The 2N TELEKOMUNIKACE a.s. is the holder of the ISO 9001:2009 certificate. All
development, production and distribution processes of the company are managed by this
standard and guarantee a high quality, technical level and professional aspect of all our
products.
Content
Content
1. Incoming Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
2. Outgoing Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
3. Call Transfer
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1. Incoming Calls
An incoming call to your phone number in the 2N® NetStar system will make your
Mobility Extension station ring like your internal station. An incoming call to your
mobile phone will be identified by the GSM gateway number or a public line number.
Note
Upon an incoming call to the Mobility Extension station, an outgoing call
from 2N® NetStar to your mobile phone will be set up (and charged
accordingly).
ME Station Ringing On/Off
To enable the Mobility Extension station ringing during an incoming call, dial the ME
service access code from the mobile phone to which the calls are routed. After a
pre-recorded message is played, select the activation code mentioned below. The
deactivation procedure is the same.
Enable ringing
*55
Disable ringing
#55
Example: Suppose you want to turn on ringing on your GSM phone. Call the
communication system from your station. Your Mobility Extension will be recognised
automatically and a pre-recorded message "Mobility Extension, dial please" will be
played for system login confirmation. Now dial the service access code *55. You will be
informed of the ringing enable and the call will be terminated.
Note
You can use the ringing enable/disable function for any user station and
thus cancel the station's ringing temporarily in the event of call routing to
the user.
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2. Outgoing Calls
Outgoing calls here mean outbound calls set up via the 2N® NetStar system. This
type of communication guarantees company identification for all outgoing calls and
lower call costs for outgoing international calls.
Outgoing Calls to Internal Station
To call from your Mobility Extension, dial the Mobility Extension service access code.
Your login to the 2N® NetStar system will be confirmed by a pre-recorded message
and subsequently by the continuous dialtone from your communication system. Now
you can dial a number as if you used a fixed internal line.
Example: Suppose you want to talk to an internal subscriber number 2345. Call the
communication system using your mobile phone. Your login will be confirmed by a
pre-recorded message "Mobility Extension, dial please". Now dial the internal
subscriber number 2345. The call will be connected.
Outgoing Calls via communication system to PSTN
You can make outgoing calls to a public network (depending on your rights) as if calling
to an internal line. For the outgoing call you are identified by the phone number you
are assigned within the 2N® NetStar communication system.
Note
For an outgoing call from the Mobility Extension station, you are charged
the call from a mobile station to the 2N® NetStar communication system
and the 2N® NetStar communication system is charged the outgoing call
to the called number.
Example: Suppose you want to talk to an external subscriber with number
654654654. Call the communication system using your mobile phone. Your login will be
confirmed by a pre-recorded message "Mobility Extension, dial please". Now dial the
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external line access code (typically '0') and the called subscriber number, i.e.
0654654654.
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3. Call Transfer
When you use the Mobility Extension station, you can transfer calls as if you used an
internal fixed line. Unlike with fixed stations, use the code 7* for transfer to the
Mobility Extension, which is an equivalent to the FLASH key. Calls can be transferred to
phone numbers both inside and outside the 2N® NetStar communication system.
Using the call transfer code 7* you can also enable the Call Swapping or Return to
Transferred Call services from your Mobility Extension.
Call Transfer to Mobility Extension
Like with an internal station, transfer to the Mobility Extension can be with or without
hang-up. One and the same transfer code is used in either case but the transferring
procedures are slightly different. Dial:
7*nn
where nn is the number of the subscriber you want to transfer the call to.
Transfer with Hang-Up
Example: Suppose you want to transfer (with hang-up) an active call from your
Mobility Extension. During the call dial 7* and the selected phone number. The caller
hears music and is waiting. If you hear the alert tone, you can hang up to transfer the
call to the selected subscriber and the person under transfer hears the alert tone. If
you hear the busy tone, no call transfer can be made as the selected destination is
busy or unavailable. In that case return to the person to be transferred by re-entering
7* and either end the call or transfer it to another subscriber.
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Transfer without Hang-Up
Example: Suppose you want to transfer (without hang-up) an active call from your
Mobility Extension. Dial 7* and the selected phone number during the call. The caller
hears music and is waiting. If you hear the alert tone, wait till the transferee answers
the phone and then either hang up to complete the transfer, or enter 7* to return to
the original call. If you hear the busy tone, the transfer cannot be completed as the
selected destination is busy or unavailable. In that case return to the person to be
transferred by re-entering 7* and either end the call or transfer it to another
subscriber.
Returning to Transferred Call or Call Swapping
Use this service when you have put one call on hold and are speaking to another
subscriber in an active call. Dial:
7*
Example: Suppose you are calling to the communication system from your Mobility
Extension and have put one call on hold and are making another call. To activate to the
subscriber on hold push 7*. Now you are speaking to the subscriber originally put on
hold and the other subscriber hears the Music on Hold. By re-pressing 7* you swap the
two calls.
Active Call Termination
Basically, there are two situations in which you can use this service. In the first case
you have one call on hold and want to terminate the current call, and in the other case
you have an active call and want to dial another destination after terminating the
active call.
9#
Return to Call on Hold with Active Call Termination
When you have put a call on hold and want to terminate the active call to return to the
one on hold, use the Active Call Termination service. Using this service you disconnect
the active call (the opposite party hears the busy tone) and get connected to the call
on hold.
Example: Suppose that two calls have been established on your Mobility Extension
(both via 2N® NetStar). One of the calls is on hold (the subscriber hears the Music on
Hold). To terminate the active call and get through to the call on hold, dial the code
9#.
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Active Call Termination with Further Dialling
The case is quite different if you have established one call only and want to terminate
it. After a standard hang-up, you have to call the 2N® NetStar communication system
for a new call. To save the call setup costs, use the Active call Termination service.
Example: Suppose you have established just one call on your Mobility Extension and
want to terminate it to be free for another internal call. Press 9# during the call. The
current call is disconnected and you get the communication system dialtone again. Dial
the next subscriber number and a call will be set up like the first call.
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2N TELEKOMUNIKACE a.s.
Modřanská 621, 143 01 Prague 4, Czech Republic
Phone: +420 261 301 500, Fax: +420 261 301 599
E-mail: [email protected]
Web: www.2n.cz
xxx
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