Using Smart Cards in Electronic Commerce Dr. Efraim Turban California State University Long Beach, CA [email protected] Debbie McElroy California State University Long Beach, CA [email protected] Abstract Smart cards have been in use for over two decades mainly for storing small amount of money. People carry them to pay for telephone calls, transportation, photocopying in libraries and the like. These cards have become very popular in Europe and Asia. Recently, the use of smart cards has expanded considerably. For example, in several countries smart cards are used as identification cards which include information ranging from health status and insurance to retirement benefits. The latest development in smart cards technology is its Internet related applications, which are mostly related to the support of payment systems and security. Key words: Smart cards, electronic commerce, electronic payments, Internet I. Introduction Conventional smart cards are about two decades old and have gained widespread acceptance in Europe and Asia where they are primarily used as stored-value cards for buying goods and services. A Frenchman named Roland Moreno, who patented this technology, invented smart cards in 1972. These cards have matured over the last twenty years and today’s smart cards are defined as credit-card-size plastic cards embedded with computer chips that store and process data. The latter is an important evolution from the widely used memory-only cards such as magnetic strip cards. With smart cards, applications can now be built into servers and other environments with transactional elements. 1 Now smart cards, and the computerized systems that use them, are designed to provide and record information about the user or the user’s account. For example, a smart card may be used to authorize payments or purchases, without the need for telephone links to the card-issuer. Similarly smart cards can be used to maintain computerized individual medical records without the need for a centralized database or computer system.2 But, most sources agree that merely loading a stored value application onto a card isn’t enough to make a business case for the cards. Still, by the end of 1997, more than 100 million smart cards will be in use worldwide; 95 percent will be in Europe. Given this information, it is apparent that smart cards applications are spreading rapidly. 3 A. How do smart cards work? There are two basic kinds of smart cards. The first type of card is often called a memory card. Memory cards are primarily information storage cards that contain stored value which the user can “spend” in pay phone, retail, vending machines or related transactions. This is the more familiar smart card and it contains a magnetic strip that is similar to credit cards and ATM cards. These cards have been used, for example, in mass transit systems throughout the world. The second type of card is an “intelligent” smart card, which contains an embedded microprocessing chip. This type of card contains a central processing unit that actually has the ability to store and secure information, and make decisions as required by the card issuer’s specific applications needs. Because intelligent cards offer a read/write capability, new information can be added and processed. For example, monetary value can be added and decremented as a particular application might require. There are many examples where this type of card could be used from buying a Big Mac to making phone calls or paying parking meters or tolls. The intelligence of the integrated circuit chip allows the protection of the information stored on the cards from damage or theft. For this reason, the intelligent smart cards are much more secure than magnetic stripe cards, which carry information on the outside of the card and can be easily copied or damaged. Newer smart cards are an effective way of ensuring secure access to open interactive systems, such as encryption key mobility, secure single sign-ons and electronic digital signatures. As faster microprocessors increase in power, these credit-card-like IDs will work their way into employee pockets and enterprise servers for use in security, electronic commerce, and other For example, cryptographic-based applications. 5 accessing network resources may soon be more like charging groceries at the store or getting cash from an automated teller machine: one swipe of the card and you are in a working system. As the cost of cards is reduced, an era of integrated electronic ID cards that are capable of defining a user’s profile and network-access privileges - with the potential to hold financial and health-care information and other personal data will begin. 1060-3425/98 $10.00 (c) 1998 IEEE B. Where are smart cards used? Smart card applications are becoming more and more pervasive within our society. There are many uses for these cards such as: 6 • • • • • Education: Smart cards are being used on university campuses to link students with their schools by personalizing the student’s administrative data and managing all student services on campus like grades, fees, library, sports, healthcare. Transit: Create secure and easy-to-use ticketing and payment methods for public transportation (trains, buses, ferries), plane tickets, parking meters, and toll roads. Access Control: Control and limit access to restricted areas: buildings, offices, doorways, computers, networks, software applications, and confidential data files. Community Services: Improve the interaction between individuals and their community services: library cards, tickets, local taxes, water usage fees, driving licenses. Electronic Payment: Offer an ideal solution for a myriad of applications: electronic purses, public telephone phone cards, payment coupons, customer clubs, electronic shopping, and Pay-TV. Most of these types of applications require a stored value type smart card. These cards are used for a variety of transactions and can be purchased with a pre-set value, which is then debited at each transaction. This is the case with the education and transit type cards. Many large banks are exploring the use of smart card technology for electronic payments. These cards are capable of being loaded with cash values from ATM machines or even home computers. Banks are now escalating their trials of digital cash and smart-money cards, so soon consumers will be able to use them in may businesses such as restaurants and hotels. 7 II. Smart Cards Adoptation: The United States vs. Europe and Asia Compared with European and Asian countries, adoption and use of smart cards within the United States has been rather slow. Recently there have been a number of pilot projects with one of the biggest occurring in Atlanta during the 1996 summer Olympic games. On the other hand, as shown in Table 1, smart cards in some European and Asian countries are more prevalent. The question for the future of smart cards in the USA is how to overcome various structural problems to make multiapplication smart cards, with all of their advantages a commonplace? 8 Application and Location Master Card Cash stored-value card Visa Cash storedvalue card, Atlanta, GA Number of Cards 10,000 issued Proton stored value card, Belgium, Netherlands, Brazil, Australia Social security ID Card, Spain 90,0000 issued more than one million 500,000 issued, seven million by 1997, 40 million by 2001 Status Started in March 1996 Cards usable at Olympic sites, transit system, and several thousand stores Full scale introduction in progress Full scale introduction in progress. Card gives access to medical benefits and is verified by stored fingerprint Citizen ID Card, 1,500 issued Pilot Project. Cards South Korea include ID, driver’s license, medical insurance and retirement benefits Health Insurance 80 million Started in 1994 for Card, Germany issued identification only Health information 200,000 issued Pilot project for card, starting in 1996 cards European Union containing only essential information for medical treatment Contactless transit 3 million issued Pilot project started fare card, by 1997 November 1995. Hong Kong System wide introduction in progress ID and stored 12,500 issued In use. Cards work value card, in vending Washington machines, laundry University, St. and others smallLouis value applications. They also serve as ID cards for access to campus facilities Table 1. Smart Cards usage in different Countries Source: Scientific American, Aug. 1996 1060-3425/98 $10.00 (c) 1998 IEEE One industry in the U.S. that has a lot to gain by the use of smart cards is the banking industry. To digress a little, let’s look at the finance side of banking. Since 1966, its asset base has grown from $400 billion to $2 trillion - a five-fold increase. Yet, total deposits have dropped from 38% to 24%. In addition, computerized systems expenses for the U.S. banking industry have grown from less than $1 billion in 1966 to over $20 billion in 1996. Banks have high fixed overhead to support, yet have substantially fewer dollars to work with. 9 This is leading the banking industry to use home banking and new electronic payment mechanisms, which are significantly cheaper, and which may involve smart cards. In Europe, the banking industry is dominated by very large institutions that can adopt new programs easily by foreclosing consumer choices. This has made it relatively easy to form large consortia of banks, merchants, telecommunications companies and governments to launch new technologies such as smart card programs. 10 The United States, on the other hand was built on Adam Smith’s laissez-faire principles, and people were raised to think and act in their own interests. The result on the macro side includes: fragmented banking, merchandising and telecommunications systems, not to mention competing credit card programs. Industry observers point out that Americans like to think they control their own checking accounts. Europeans on the other hand are used to having their utility bills, for instance, paid directly out of their accounts to the billing authority. Since many smart card programs work as debit cards, it may take some selling to convince Americans that smart cards are a smart move for them. Another reason is the size of the countries involved, and the centralized control of health services, driver’s licenses, and insurance which are natural areas for smart cards. Therefore, it may take five to seven years before smart card technology in the US will catch up with that of Europe and Asia. III. The Internet and Smart Cards Cyberspace access continues to grow, with usage of the Internet more than doubling every year. For example, nearly one-quarter of Americans and Canadians over the age of 16 - or 50.6 million people, were hooked up to the Net at least once during the month of December 1996. 11 Many Internet users frequently visit virtual storefronts, although most are still window shoppers. Only about 5.6 million people, or 15 % of Web users, actually make purchases on-line, but this number is growing rapidly. Forrester research Inc., estimates that $300 million in transactions were completed on the Internet in 1995. By 2000, over $25 billion in transactions are projected. Currently less than 10% of all payments processed by U.S. banks are made electronically. The remaining 90% require a high level of manual labor to process. Paperbased payments cost up to $0.60 / transaction to process. Electronic payments are estimated to require only $0.02 / transaction to process. 12 For this reason the US federal government is mandating electronic payment of all government entitlements to bank accounts or to smart cards by the year 1999. It would seem logical to think that as consumers become more comfortable shopping electronically, paying electronically would be an ideal bridge. Internet payments can be made by electronic checks, electronic credit cards, electronic cash or electronic debit cards. All of which have advantages and limitations. Some of these limitations can be removed by using smart cards. Therefore, several companies are developing smart cards that can be used for shopping over the Internet. These cards slip into a smart-card reader that is a standalone unit, or installed in the PC and have been dubbed “Plug and Pay.” In the UK for example, Visa is testing its “electronic purse” card for Internet purchases. And in France, the Banque Nationale de Paris, Gemplus, and various other organizations are working together to develop a secured way to purchase goods and services over the Internet by using smart cards. In the United States, Verifone demonstrated in mid 1997 its Personal ATM system, which is designed to support downloading of virtual cash from your bank account into a smart card that you slip into a card reader. 13 The recently debuted WebTV includes a smart card reader in its hardware. WebTV is an Internet service provider that aims to capture a large part of what its management hopes will be the mass-market future of the Internet, including bank-originated electronic commerce. IV. Smart Cards applications and their benefits Those who advocate the use of smart cards contend substantial advantages like cheaper administration, better fraud protection, support of multiple financial services through the electronic channel, better prospects of data mining and, in their stored-value incarnation, an interestfree loan to the bank from the cardholder. These all represent good enough reasons for card issuers to adopt smart cards.14 Such benefits can be observed in the following applications: A. Cash Cards The technological limitations of the magnetic-stripe card are recognized by many, including the large credit card issuers such as VISA and MasterCard. These cards have limited storage capacity and are passive devices without built-in logic for security control. With the power and capacity of integrated circuit chips growing 1060-3425/98 $10.00 (c) 1998 IEEE rapidly, coupled with falling costs, the intelligent smart card is increasingly being acknowledged as the most likely alternative for the magnetic stripe. While credit cards are commonplace in developed countries, especially the United States, they remain uncommon in other countries, particularly those with undeveloped credit markets and developing economies. But, even with credit cards, cash transactions have consistently accounted for more than half of total global personal expenditures. In 1993 alone, cash transactions accounted for $8.1 trillion of $14 trillion in global personal spending. 15 The new system of digitized commerce can be seen as market expansion for credit card companies. People who use only cash by choice, or cannot qualify for a credit card because they have yet to build a credit history, are ideal candidates for smart cards. B. Transaction Savings Smart cards enable customers to make payments without requiring communication between the merchants and a centralized credit card information network or ATM clearing system. They also avoid the high costs of physical check clearing and, unlike checks, entail no credit risk. As such, smart cards offer the convenience of cash without collection risks. Another advantage is that like checks but unlike cash, smart cards could pay interest on account balances. Since the chip within the card costlessly keeps track of the timing and amounts of transfers, smart card banks could share several financial benefits with cardholders. These would include the cost savings from avoiding cleared-check processing and interest earned on the money while “stored” on the card. C. Security Applications Smart cards have advantages over software implementations for security by providing tamper-proof devices that users can carry with them to protect corporate data and communications. On a corporate level, it looks to be somewhat simpler to add smart cards to a security system than with consumer-banking-type applications. Smart cards are the attractive option for remote corporate users because private cryptographic keys, certificates, profiles, and other user data are held apart from the enabling device, and if a computer is lost or stolen, encrypted files and data will be protected. D. Fraud Protection The best way to appeal to the user’s mind, say experts, is to appeal to his(her) common-sense selfinterest, and stress smart cards’ strong fraud protection. Since preventing fraud is in everyone’s best interests, offering it should prove a strong selling proposition. With credit card fraud topping over $1 billion annually in the United States alone, the need for enhanced authentication mechanisms are the main catalyst of the search for alternative solutions. In France, for example the Cartes Bancaires program reduced credit card fraud from about .27 percent when it was introduced in 1987, to nearly zero in 1996. Another study showed that in France, the use of smart cards with a personal identity number, cut the costs of fraud from around $4 $5 per card in 1992 to almost nothing in 1996. 17 E. Cash Error Handling Similar in nature to fraud is cash pilferage from industries like restaurants, hotels, and tolls. Traditional cash-management practices attempt to reduce pilferage, shortages, and overages, which inevitably occur with currency in cash handling with the help of a physical and perpetual inventory of cash. With smart cards, and their digital cash transactions, these problems should be eliminated along with the time-consuming accounting, auditing, and adjustment activities. 18 The ability to store and in some cases to process data in a small wallet sized card is the primary strength of smart card technology. This strength translates into reduced loads over telecommunication networks, since there is no need for authentication and authorization from remote banks or certifying institutions. Also, there is a more efficient service delivery due to automated data access. The automation of previously manual processes through the use of smart cards results in an overall reduced cost of service delivery. Because of their relatively large data capacity, more elaborate security measures can be incorporated into smart cards. Digitized pictures or thumbprints would prevent theft and reuse. Proprietary encryption schemes can also be employed to prevent forgery. V. Implementation Issues In the on-going use of smart cards in future applications there are a number of issues which need to be addressed. Some of these include: A. Encryption The U.S. Congress once again faces a crucial though somewhat esoteric issue - U.S. encryption policy. Three bills have recently been introduced that would liberalize current export restrictions and derail some of the Clinton administration’s attempts to guarantee access to encrypted communications. The results of the debate will have profound implications on electronic commerce. At the heart of the issues is how the law should be updated to account for changes in technology and the 1060-3425/98 $10.00 (c) 1998 IEEE global political environment. Electronic commerce and the security of electronic messages rely on the encryption. Traditionally encryption was used by spies and governments during the Cold War to keep secrets. With this in mind, encryption hardware and software, certain technical data and discussions of the higher math that form the basis of cryptography, have been treated by the U.S. as munitions. Nowadays however, much stronger forms of encryption than those used during the World War II are used to protect a $5 smart card you can use to buy a Slurpee at the local 7-11. Nonetheless, the law has not changed to match the evolving role of the technology, or the environment in which that technology is used. A manufacturer of security software offered a reward to the first person who would crack the strongest level of encryption that would be readily allowed for export under the administration’s liberalized policy - it took a college student only 3 1/2 hours to collect. The currently exportable standard of encryption does not provide adequate protection for particularly sensitive data. 19 B. General Security In a report released in February 1997, the Computer Security Institute (CSI) and the FBI revealed that 47% of the 563 U.S. organizations surveyed had been attacked through the Internet, up from 37% reported in a 1996 CSI-FBI survey. The survey also contradicts the conventional wisdom that the vast majority of attacks come from within the organizations. While 43% of respondents reported attacks from within, 47% said they experienced external attacks. Smart cards are tools that, if used properly, can provide a high level of security. Hewlett-Packard broadens its security offerings in May 1997, with two smart-card solutions that include the cards, readers to scan the information stored on the processor embedded in the cards, and a management system. Also included is a developer’s toolkit to let third-party vendors build hooks into applications that can then use the smart-card authentication capability. C. Infrastructure and Standards Lack of established smart card standards are a primary weakness of the technology. Until technology standards are developed it will be difficult and ill advised to implement large-scale smart card applications. The lack of a nationwide infrastructure to support smart card based transactions limits the wide spread use of stored value smart cards,20 but widespread usage is only waiting for the availability of card readers integrated with computers. The cost of readers is relatively small, although the installation and support could be high21. Furthermore, the PC/SC Workgroup, a consortium of PC and smart-card vendors led by Microsoft, is ironing out the standards for interfacing smart cards and card readers with PCs. The specifications will insure interoperability among smart cards and readers and provide high-level APIs for application developers. HP is developing a keyboard with a built-in reader device, and Verifone is introducing low-cost readers attached to PCs. Currently plug-in devices that read smart cards are available for disk drives and PC card slots D. Securing Privacy One of the unknown elements in smart card technology is how much data mining will be built into smart card applications. Most people are very protective about privacy and issues relating to their rights to privacy. In fact, this quote was recently made: “Since privacy is such an evident value in our society, where technology threatens the value, entrepreneurs can be counted on to seek means to defend it,” (Chairman of the USA Federal Reserve System’s Board of Governors, Alan Greenspan). If we wish to foster innovation, we must be careful not to impose rules that inhibit it. To develop new forms of payment, the private sector will need the flexibility to experiment without broad interference by the government. Alan Westin, a Columbia University researcher of privacy issues, cited a 1996 Louis Harris & Associates survey that found 83% of consumers believe they have lost control of how information about them is gathered and used. That figure was up from 80 percent only a year earlier. If smart cards are going to become ubiquitous in our society, consumers are going to demand that the issues of privacy be addressed right up front. E. Legal Issues As scores of banks and businesses charge onto the Internet, cyber-commerce and electronic cash (dubbed ecash) transactions are creating a swamp of untested legal issues. One urgent issue: Is e-cash really cash and legally recognized currency? After months of study and debate, lawyers from Silicon Valley to Capitol Hill seem to be saying that e-cash is not a legal tender, like paper money and coins. That conclusion will have vast implications for future consumer protection and banking regulations. E-cash is not real cash but an obligation that an issuer has created to pay a monetary amount at some future date. Unlike cash, which by law a merchant is obligated to accept, a merchant can refuse a payment from a storedvalue card. Transactions conducted with real money are overseen by a range of state and federal laws and government agencies. Bank deposits, for example, are federally insured up to $100,000. What about insuring ecash contacted on a stored-value smart card? Other related legal issues include: who is liable if a smart card is lost or stolen? What kind of contract is best 1060-3425/98 $10.00 (c) 1998 IEEE for all parties, including banks, merchants, and consumers? Will e-cash be affected by state civil and criminal laws on the Internet? Should e-cash be regulated by federal laws and policies? Or should the federal government let the cybermarket police itself?22 VI. The Next Steps A. Smart Card Incentives Since cash has been a perfectly good medium of exchange for thousand of years, many smart card experts are aware that the adoption process for smart cards may not be so easy. So, in order to “jump start” this process, there is talk of offering incentive programs to induce consumers to change to the new technology. The vendors realize that convenience is not enough. The 1996 Olympic Games in Atlanta was a test-bed for smart cards. The depleted cards were saved as collectibles, so more people were motivated to use smart cards. Wells Fargo is developing and testing a number of financial and technology incentive programs for paying for fast food. To find out how much incentive it will take to wean consumers off cash about 900 Wells Fargo employees are using the cards with 22 selected merchants near their downtown San Francisco headquarters.23 B. Banking and Stock Trading Web users who bank, shop, and trade stocks online via the Internet will be able to use cryptographyenabled smart cards by 1998 for authentication, to access restricted areas, and to sign documents. Several pilot tests of cryptographic smart cards are under way in the corporate environment, and applications for intranets and business-to-business networks are expected to begin rolling out by the end of 1997 24. The advantages to stock traders in using smart cards relates to security. If you have the card and know what that encrypted password on the card is, a more secured environment can be created. C. Digital Signatures Smart cards are more secure, more portable, and more useful than software-based digital certificates. Public key certificates also called digital certificates, digital IDs, and certificates of authentication, are crucial for electronic commerce. Most Web experts expect the certificates to become as ubiquitous as driver’s licenses. But as software, digital certificates are vulnerable to viruses and to tampering with the hard drive. They cannot be easily transferred among computers that many workers need to use at the office, at home, and on the road. A cryptographic smart card, can be taken anywhere where there is a card reader. In 1997, the reader’s price was $100 - 300, therefore the price needs to come down a bit for wide-range acceptance and use. Digital signatures can be used in other areas of electronic commerce, especially in business-to-business trading where you want to ensure that the person placing electronic orders is the person authorized to perform that function. In today’s markets where competing on time is critical, an additional piece of security can expedite trades and facilitate electronic commerce tremendously. D. Multi-application Cards Although most current smart cards can only handle basic cryptographic processing, which is primarily used to verify digital signatures, future versions will be able to hold and process multiple applications. Sun Microsystems Inc. introduced in 1996 the Java Card APIs, and Gemplus and Schlumberger have licensed the APIs for use in developing an interoperable smart-card Operating System. The Java APIs are expected to allow multiple applications to be loaded and upgraded in a single card. Schlumberger introduced a Java-based smart card in May 1997 called CyberFlex, which include support for Secure Electronic Transaction. Spyrus, a San Jose-based smart-card developer, developed a smart card, in June 1997, that supports multiple encryption algorithms and key management capabilities for verifying digital certificates. With the introduction of Web Wallet certificates in mid 1997, Spyrus smart cards are able to process security, financial, and other applications on one card.25 However, early adopters should beware. Until smart-card solutions are widely available, it may be difficult to piece together best-of-breed and standardsbased cards, applications, and software infrastructure. It’s like the chicken and the egg, the standards won’t be established until enough people start to deploy the technology. But, multi-application capability is seen as necessary for the widespread adoption of smart card technology. Otherwise we will be walking around with 15 cards.26 A typical smart card should be able to handle cash, access to financial services, mass transit, medical information, and also provide credit card capabilities. E. Infomediaries Consumers are realizing that they get very little in exchange for the information they divulge so freely through their commercial transactions and survey responses. Now technologies such as smart cards, Web browsers, and personal financial management software are allowing consumers to view comprehensive profiles of their commercial activities, and then choose whether or not to release that information to companies.27 Smart cards could easily be enhanced to capture and store the names of vendors and transaction amounts. The smart 1060-3425/98 $10.00 (c) 1998 IEEE card user then could routinely download this information into a PC to produce an integrated profile of his or her purchases. What would the value of this information be? Advertisers might be willing to pay handsomely for it. Such easily collected profiles would provide explicit measures of how advertising drives purchasing activities. People can chose whether or not they want to participate in programs like these. If they do not wish to reveal information, the technology makes denial possible. These infomediaries would in fact play a very traditional role. When ownership of information shifts to the consumer, a new form of supply is created. By connecting information supply with information demand and by helping both parties involved to determine the value of that information, infomediaries would be building a new kind of information supply chain. VII. Summary and Conclusion In looking at the information available on smart cards, it is apparent that there are compelling reasons to use this technology to provide new solutions to some electronic payment problems. Smart cards offer a clear advantage to card issuers, merchants and customers. They reduce cash handling expenses, reduce losses due to fraud, expedite customer transactions and enhance customer safety and convenience. In addition, new services will begin to evolve, or payment mechanisms for existing services will start to change. For example, through the use of smart cards, software could be paid for on a per use basis instead of through a license fee. Journalism could be bought by the article much more easily than today. Many companies would be able to setup an on-line business and begin to receive revenue.28 Managers need to take a close look at their markets and their products to determine what their best strategy are regarding electronic cards systems. In the long run, you can count on mass acceptance of electronic card payment systems. However, managers need to ask themselves many questions. Does our current payment handling system offer the level of service our customers expect? Is the electronic card payment industry heading in a direction that best suite our business? If not, should we get involved in the standardization effort to ensure our interests considered? Would it be advantages to implement our own electronic payment system before a multifunctional card is widely accepted? If we develop our own electronic payment handling system, do we adhere to the developing standard? The answer to such questions can help companies in the development of smart cards strategy. Appendix I: Major Smart Card Vendors and Products MasterCard is a major player in the Internet business. It’s gross dollars have been growing at a consistent 15 - 20% annually. And there was a recent acquisition of 51% ownership of Mondex International, the smart-card-based electronic cash venture started by the National Westminster Bank of London. In a move to hasten the acceptance of on-line transactions, AT & T said in May 1997 it plans to use the Mondex electronic cash system to let consumers buy items such as music, published articles and games on the Internet. Hewlett-Packard and OpenMarket Inc. are working with AT & T to provide hardware and software for the system. Microsoft, Hewlett-Packard and Oracle are developing smart-card support in operating systems, keyboards, servers and network computers, and a bevy of card-based applications is emerging as well. By 1998 the infrastructure should be in place to deploy smart-card systems that allow secure access from browsers, network computers, and other devices into servers, operating systems, databases, and other network resources.29 HP is working with Informix and Gemplus on its ImagineCard, a single-sign-on smart-card system that will provide secure access to network resources and a mechanism for secure transactions over the Internet. The system, which includes cards, readers, databases, servers, and software, will accommodate either passwords or stronger digital-signature-based authentication procedures in combination with smart cards. In the future, the ImagineCard may incorporate biometrics, nonrepudiation, and the capability to write Java applets to the cards improve Intranet convenience and security. New processors such as Motorola’s fast crypto chip used in Visa cash cards and Certicom’s elliptic-curve cryptographic engine, which is embedded in Schlumberger’s Multiflex smart card, are some of the first to enable fast processing of digital signatures at a low cost. Depending on capabilities, intelligent smart cards cost anywhere from $3 to $30 in their first generation, with varying memory and processor configurations. The real issue has been that although smart cards are ideal for security, they haven’t been able to get public-key cryptography done fast enough and at a low-enough cost, like in the $3 or $4 range. Netscape and Microsoft are also developing APIs Crypto API and Security Native API to link cryptographic functions to existing network operating system. Browsers, servers, and applications, and Windows NT 5.0 will support smart-card integration. With NT directory support, IS administrators will be able to add cryptographic, key-based authentication’s to existing password-based systems for network-access functions. Microsoft will also release standard driver kits to link smart-card-enabled applications and devices to PCs. Toolkits to build such applications are currently available from smart-card developers such as Schlumberger, Certicom, and SCM Microsystems. 1060-3425/98 $10.00 (c) 1998 IEEE Fischer International Systems Corp. developed a way for banks to use personal computers to read smart cards without waiting for PC manufacturers to add special readers. The company developed the Smarty, a smart card reader in the form of a floppy disk. The device can help banks with network security and other smart card applications. The user slips a smart card into a slot on the Smarty, then slips the device into a computer’s ordinary floppy disk drive. The Smarty translates the information on the card's chip into a magnetic signal that the floppy drive can read. In addition, the Smarty can write new information on the card, under the computer’s direction. This device is selling for around $60. Two commercial banks are testing Fischer International’s technology. Wells Fargo is using the Smarty in several pilot programs, including an Internet banking application and its test of Mondex. Finally, Bank of America is developing a smart card that combines security as well as commercial applications 17. 18. 19. 20. 21. 22. 23. 24. References 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. Jones, Chris, “Special News Report; Sizing up Smart Cards”, Info World, March 10, 1997, pg.1 “Smart Cards”, www.best.com/%7Erdcormia/search/smartcard.html Future Banking section, “The U.S Smart Card Debate Rages on”, The America Banker, March 17, 1997 Ibid. Johnes, Chris, “Special News Report; Sizing up Smart Cards”, Info World, March 10, pg. 1 ASE Smart Card Application Ideas, www.aks.com/ Sheel, Atul; Levever, Michael. “The implications of digital cash for hotels and restaurants”, Cornell Hotel Restaurant Administration Quarterly, December 1996, pg. 92 Future Banking section, “The U.S Smart Card Debate Rages On”, The American Banker, March 17, Coleman, Arthur, “Java Commerce, A Business Perspective”, http://java.sun.com/products/commerce/bizper.html Future Banking section, “The U.S Smart Card Debate Rages on”, The American Banker, March 17, 1997 pg. 10A Angwin, Julia, “Internet Usage Doubles in a Year”, The San Francisco Chronicle, March 13, 1997, pg. B1. Ibid. “Plug and Pay Up”, PC Magazine, April 8, 1997, pg. 10 Future Banking section, “The U.S Smart Card Debate Rages On”, The American Banker, March 17, 1997 pg. 10A Sheel, Atul; Levever, Michael. “The implications of digital cash for hotels and restaurants”, Cornell Hotel and Restaurant Administration Quarterly, December 1996, pg. 92 Davis, Beth and Violino, Bob. “Security-Window of Vulnerability”, Information Week, March 10, 1997, pg. 25. 26. 27. 28. 29. 14 Smart Cards: A technology whose time has come”, Financial Times, October 2, 1996, pg. 1. Sheel, Atul; Levever, Michael. “The implications of digital cash for hotels and restaurants”, Cornell Hotel and Restaurant Administration Quarterly, December 1996, pg. 92 Loundy, David, “Congress scrambles to address encryption”, Chicago Daily Law Bulletin, March 1997, pg. 5. Smart Cards, The State of Maryland Information Systems Technology Plan, www.mec.state.md/us/mec/mdplan/apdx-dsm.htm Jones, Chris, “Special News Report; Sizing up Smart Cards”, Info World, March 10, 1997, pg. 1 Iwata, Edward, “Invisible Cash” The San Francisco Examiner, March 7, 1997, pg. B1. Winkler, Connie, “Wells Fargo stakes out new frontiers”, Computerworld, November 1, 1996, pg. F14. Roberts, Bill, “Internet gives smart cards whole new life”, Computing Canada, March 3, 1997, pg. 14. Jones, Chris, “Special News Report; Sizing up Smart Cards”, Info World March 10, 1997, pg. 1 Mead, Wendy, “Device Lets Ordinary PC Disk Drives Read Smart Cards”, The American Banker, March 4, 1997, pg. 17. Hagel, John III and Rayport, Jeffrey, “The Coming Battle for Customer Information”, Harvard Business Review, January/February 1997, pg. 53. Fox, Justin, “Cyberbunk: What’s New About Digital Cash”, Fortune, September 30, 1996, pg. 50 Jones, Chris, “Special News Report; Sizing up Smart Cards”, Info World, March 10, 1997, pg. 1 1060-3425/98 $10.00 (c) 1998 IEEE
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