Energy Deferred Billing Program Cleco’s Energy Emergency Deferred Billing Program allows some customers to defer an excess portion of their bill for several months during an energy emergency declared by the Louisiana Public Service Commission. Spring 2015 News, Resources, Resourr c e s , & A Answers nswers ffor or C Cleco l eco C Customers ustt omers Spring 2015 Where kids al tric become eleca intellectu ls Cleco offers free online educational resource Cleco is offering a free online learning resource for students, teachers and parents. E-SMARTkids offers interactive educational games and teaching tools that help students learn the principles of electricity, electrical safety and energy conservation. The program also complies with Louisiana educational standards for Health Education and Science. Teachers can access tips, worksheets and answer keys, and activities and experiments through the site. It also provides video resources for students in third through seventh grades to help keep students engaged as they learn. The site also provides a home inspection checklist for energy savings. Parents can learn how to conserve energy in the home and determine if they are using electricity safely through an electrical safety inspection checklist. To access the E-SMARTkids site, visit www.cleco.com. 1.800.622.6537 | WWW.CLECO.COM Customers must meet certain eligibility requirements in order to qualify for the program, and must re-qualify every two years. For eligibility requirements and enrollment information, visit www.cleco.com, call 1-800-622-6537 or visit your nearest Cleco customer service office. Qualified customers can receive reduced fuel rate for summer months Cleco customers have until May 30 to apply to receive Cleco’s Alternative Rate for Electricity (CARE) discount this summer. The rate offers qualified low-income customers a 25 percent discount on the fuel portion of Cleco bills during the months of July, August and September. Customers must fill out an application at a community action agency and must meet income guidelines to qualify for the reduced rate. CARE income guidelines are the same as those used for the Low Income Energy Home Assistance Program (LIHEAP). Any customer who receives LIHEAP assistance during the CARE application period automatically qualifies for CARE and will be enrolled in the program. Customers must re-apply each year during the specified application period to continue receiving the reduced rate. The CARE application period runs from October through May. SPRING SAFETY TIP Planting trees this spring? Look up. Spring storms can bring heavy winds and rain causing trees to fall and limbs to break, resulting in power outages caused by downed power lines. Before going outdoors to begin cleaning, look for downed power lines and know that tree limbs and foliage may hide power lines that have fallen to the ground. Make sure to approach areas where there is heavy debris very cautiously. Power lines on the ground can be energized and present a safety hazard. Always stay away from downed power lines and immediately call Cleco at 1-800-622-6537 or 911 to report a dangerous situation. Remember to consider overhead power lines when planting trees this spring. Look up, and never plant a tree too close to power lines. Consider the mature height of a tree and plant it at least that far from the power line. This should keep the tree from falling into a line during a storm. In addition to creating the potential for power outages, tree limbs touching a power line can create a safety hazard. The tree can become energized, and a person coming into contact with it could risk electrocution. That is why children should never climb or play in a tree with limbs near or touching power lines. Another important safety tip: Homeowners should never attempt to trim a tree touching a power line. This is a job for a trained professional. A call to Cleco will ensure arrangements are made to trim the tree safely. The easiest way to avoid all of these potentially dangerous situations is to plant trees a safe distance from power lines. Visit www.cleco.com to view guidelines for planting near power lines. Storm charge reminder: Directions: Drain pineapple. Mix together oil, sugar and eggs until creamy. Mix flour with salt, baking soda and cinnamon. Stir into creamed mixture. Add crushed pineapple, bananas, nuts and vanilla. Pour into loaf or biscuit pan. Bake at 350 degrees 30 to 40 minutes. Ingredients: 3 cups flour 1 ¾ cup sugar 1 tsp. cinnamon 1 tsp. baking soda 2 cups bananas, mashed 1 cup cooking oil 3 eggs ½ tsp salt 14 oz can crushed pineapple ½ to 1 cup chopped nuts 1 ½ teaspoons vanilla Customers began paying a storm charge in May 2006. In March 2008, Cleco securitized the funds used to pay for the Katrina/Rita storm damages and created a fund for future storm repair, and the monthly cost to customers was reduced. The securitized bonds were issued by a Special Purpose Entity (SPE), Cleco Katrina/Rita Hurricane Recovery Funding LLC, a subsidiary of Cleco Power LLC. The SPE is the owner of the rights to the storm recovery charge while Cleco Power LLC acts as the collection agent for the SPE. This surcharge is expected to continue through 2019. Energy Deferred Billing Program Cleco’s Energy Emergency Deferred Billing Program allows some customers to defer an excess portion of their bill for several months during an energy emergency declared by the Louisiana Public Service Commission. Spring 2015 News, Resources, Resourr c e s , & A Answers nswers ffor or C Cleco l eco C Customers ustt omers Spring 2015 Where kids al tric become eleca intellectu ls Cleco offers free online educational resource Cleco is offering a free online learning resource for students, teachers and parents. E-SMARTkids offers interactive educational games and teaching tools that help students learn the principles of electricity, electrical safety and energy conservation. The program also complies with Louisiana educational standards for Health Education and Science. Teachers can access tips, worksheets and answer keys, and activities and experiments through the site. It also provides video resources for students in third through seventh grades to help keep students engaged as they learn. The site also provides a home inspection checklist for energy savings. Parents can learn how to conserve energy in the home and determine if they are using electricity safely through an electrical safety inspection checklist. To access the E-SMARTkids site, visit www.cleco.com. 1.800.622.6537 | WWW.CLECO.COM Customers must meet certain eligibility requirements in order to qualify for the program, and must re-qualify every two years. For eligibility requirements and enrollment information, visit www.cleco.com, call 1-800-622-6537 or visit your nearest Cleco customer service office. Qualified customers can receive reduced fuel rate for summer months Cleco customers have until May 30 to apply to receive Cleco’s Alternative Rate for Electricity (CARE) discount this summer. The rate offers qualified low-income customers a 25 percent discount on the fuel portion of Cleco bills during the months of July, August and September. Customers must fill out an application at a community action agency and must meet income guidelines to qualify for the reduced rate. CARE income guidelines are the same as those used for the Low Income Energy Home Assistance Program (LIHEAP). Any customer who receives LIHEAP assistance during the CARE application period automatically qualifies for CARE and will be enrolled in the program. Customers must re-apply each year during the specified application period to continue receiving the reduced rate. The CARE application period runs from October through May. SPRING SAFETY TIP Planting trees this spring? Look up. Spring storms can bring heavy winds and rain causing trees to fall and limbs to break, resulting in power outages caused by downed power lines. Before going outdoors to begin cleaning, look for downed power lines and know that tree limbs and foliage may hide power lines that have fallen to the ground. Make sure to approach areas where there is heavy debris very cautiously. Power lines on the ground can be energized and present a safety hazard. Always stay away from downed power lines and immediately call Cleco at 1-800-622-6537 or 911 to report a dangerous situation. Remember to consider overhead power lines when planting trees this spring. Look up, and never plant a tree too close to power lines. Consider the mature height of a tree and plant it at least that far from the power line. This should keep the tree from falling into a line during a storm. In addition to creating the potential for power outages, tree limbs touching a power line can create a safety hazard. The tree can become energized, and a person coming into contact with it could risk electrocution. That is why children should never climb or play in a tree with limbs near or touching power lines. Another important safety tip: Homeowners should never attempt to trim a tree touching a power line. This is a job for a trained professional. A call to Cleco will ensure arrangements are made to trim the tree safely. The easiest way to avoid all of these potentially dangerous situations is to plant trees a safe distance from power lines. Visit www.cleco.com to view guidelines for planting near power lines. Storm charge reminder: Directions: Drain pineapple. Mix together oil, sugar and eggs until creamy. Mix flour with salt, baking soda and cinnamon. Stir into creamed mixture. Add crushed pineapple, bananas, nuts and vanilla. Pour into loaf or biscuit pan. Bake at 350 degrees 30 to 40 minutes. Ingredients: 3 cups flour 1 ¾ cup sugar 1 tsp. cinnamon 1 tsp. baking soda 2 cups bananas, mashed 1 cup cooking oil 3 eggs ½ tsp salt 14 oz can crushed pineapple ½ to 1 cup chopped nuts 1 ½ teaspoons vanilla Customers began paying a storm charge in May 2006. In March 2008, Cleco securitized the funds used to pay for the Katrina/Rita storm damages and created a fund for future storm repair, and the monthly cost to customers was reduced. The securitized bonds were issued by a Special Purpose Entity (SPE), Cleco Katrina/Rita Hurricane Recovery Funding LLC, a subsidiary of Cleco Power LLC. The SPE is the owner of the rights to the storm recovery charge while Cleco Power LLC acts as the collection agent for the SPE. This surcharge is expected to continue through 2019.
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