Bromley Mental Health Services
How to find us
Green Parks House
Princess Royal University Hospital
Farnborough Common
Introducing...
Orpington
Kent BR6 8NY
Tel: 01689 880000
Fax: 01689 851211
The Day
Treatment
Service
Green Parks House
Bus routes:
61, 336, 353, 358, 402, R2, R3, R4.
Trains:
Information for
service users and carers
The nearest train station is Bromley South.
Car parking:
There is a pay and display car park on the hospital site.
May 2012
What is the Day Treatment Service?
Useful contacts:
The Day Treatment Service offers an alternative treatment
Oxleas Urgent Advice Line - 0845 608 0523
option to inpatient care, for people experiencing mental
Home Treatment Team - 01689 880018
health crisis, usually for a period of two to six weeks. The
Samaritans - 0845 790 9090
service also supports discharge for service users about to
Manic Depression Fellowship - 0845 634 0540
leave the inpatient ward.
Mental Health Foundation - 020 7803 1101
Saneline - 0845 767 8000
Who is in the team?
Royal College of Psychiatry -
We are a multiprofessional team of experienced health
www.rpsych.ac.uk/publications.aspx
professionals. We aim to be flexible, accessible and
sensitive to your individual mental health needs.
The team consists of:
a consultant psychiatrist
Questions
You can write any questions you have here to remind you.
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occupational therapists
mental health nurses
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occupational therapy (OT) technical instructors
a psychologist
an associate specialist doctor
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a team administrator.
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Your opinion matters
We aim to:
We welcome your views on the services we provide. If you
Offer a variety of individual and group interventions designed
would like to comment, make suggestions or make a
to reflect your needs such as symptom and medication
complaint, please speak to the person you normally see or
management, relapse prevention, confidence building, social
ask to speak to the team manager.
inclusion and coping skills.
Provide you with your own individual treatment plan.
You can also speak to our Patient Advice and Liaison Service
Provide you with a designated member of the team (your key
(PALS) by ringing the freephone number on 0800 917 7159.
worker) to work with you to plan your treatment, and to guide
you through your treatment admission.
If you are unable to resolve your concerns or would like to
Complete a social inclusion assessment with you, and devise
take the matter further, please contact:
an individual plan. We will use this plan to form your own
Head of Complaints
discharge arrangements, with the aim of you becoming more
Oxleas NHS Foundation Trust
involved in community activities, returning to work or study
Pinewood House
and generally feeling more included and in control of your
Pinewood Place
life.
Dartford
DA2 7WG
We will:
You can also phone the complaints office on
Provide you with short term intensive treatment that we will
01322 625751 or email: [email protected]
review with you regularly
Work closely with your family and carers, we will offer carers
assessments if required
Help supervise your medications and answer some of your
questions
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Liaise with your GP and other agencies that are involved in
Confidentiality
your care
All our staff are required to abide by a strict code of conduct on
Provide you with solutions on how to manage your problems
confidentiality. We may share some information with other staff
Address your needs and support you with our employment
who do not work for Oxleas NHS Foundation Trust. Examples
and benefits clinics.
may include GPs and social services employees. When
considering who may see information about you, our staff use
How to find out more about the service we
provide:
the following principles:
seek consent from you to share information
Talk to ward staff about a supported discharge through the
only share information with those who need to know in
Day Treatment Service
order to provide good quality care
Talk to the Home Treatment Team
share the minimum information necessary to ensure good
Discuss with your care coordinator.
quality care.
Unfortunately we do not take self referrals, but staff that you are
If you decide to stop using our service and we have concerns
already working with will be happy to discuss our service and
about your safety, we may need to contact people outside the
whether we are able to help with your current needs.
agreement to share information. We will attempt to discuss this
with you beforehand.
How to contact us
You can contact the Day Treatment Team by calling 01689
880000 Ext 1266 or 1202. The service is open 9am to 5pm
Monday to Friday.
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