The project has the following objectives:
REGIONE TOSCANA
The Intercultural Hospital
The Tuscan Network
Authors: Alessandra Pedone, Claudia Begliomini, Maria Josè
Caldes, Alessandra D’Alessandro, Chiara Neri, Massimo
Rossi, Claudia Russo, Alberto Silva, Anna Zappulla
The project has the following objectives:
REGIONE TOSCANA
The Intercultural Tuscan HPH project
involves 8 hospitals:
AO-Meyer (FI)
AO-Careggi (FI)
H - Prato
H - Pisa
H - Pistoia
H - Firenze
H - Empoli
H - Arezzo
The project has the following objectives:
REGIONE TOSCANA
Every Hospital has promoted some specific
project such as:
•cultural and language mediation
•operator training
•leaflet translation
The project has the following objectives:
REGIONE TOSCANA
In some experience, the links between the
local community services are very strong.
In Prato,
where’s one of the most important Chinese
community in Italy, the project “L’albero
della salute” involves every aspect of life:
family, education, school, work and so on.
The project has the following objectives:
In Arezzo
REGIONE TOSCANA
the main institutions and organisations of
the Province collaborate to run a similar
project and the local health unit coordinates the health group, connected to
Intercultural HPH.
The project has the following objectives:
REGIONE TOSCANA
The “Interculturality” regional group
decided to adopt the Italian HPH network
proposal as regards these areas:
•birth,
•feeding,
•faith,
•pain
•death
The project has the following objectives:
Every hospital has to guarantee
at least the following
requirements:
REGIONE TOSCANA
• to include Interculturality in the hospital mission
• to adopt a formal act for the Interculturality HPH group
• to offer cultural and language mediation
• to include in the planning documents the Interculturality
•to promote operator training
The project has the following objectives:
Every hospital has to guarantee
at least the following
requirements:
REGIONE TOSCANA
• to include the Interculturality theme in the education
programs
• to augment the co-operation between the south and the
north of the world
• to improve communication
• to strengthen the link between local cultural communities
• to prepare an annual report about immigrants health
The project has the following objectives:
For each area
(birth, feeding, faith, pain and death)
objectives,
actions,
indicators,
standards
and evaluation
were established
REGIONE TOSCANA
The project has the following objectives:
At the end of 2004
REGIONE TOSCANA
every hospital compared the performance
level reached to:
objectives,
actions,
indicators
and standards
and
defined corrective actions to make sure that
the target has been met
by 2005
The project has the following objectives:
By 2005
Hospitals are committed:
REGIONE TOSCANA
•to test and verify standards
•to propose to other hospitals in Tuscany
to adopt them
• to introduce them To
as certification
criteria
The Tuscany HPH conceptual pathway
SETTING
STANDARDS
HPH
PROCESSES
• birth
• feeding
• pain
• faith
• death
• birth pathway for
other cultures
RE-DESIGN
• COMPETENCES
OF THE STAFF
RELATIONS
TRAINING
• ABILITIES
OF THE PATIENTS
(translated documents)
PROJECT
WORK
(an example:
Intercultural
Hospitals)