ETLG Presentation UCI

Educational Technology at
UC Irvine
May 5, 2014
Shohreh Bozorgmehri
Director, Academic & Network Applications
Office of Information Technology
University of California, Irvine
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University of California, Irvine – May 18, 2012
Presentation to the Educational Technology Leadership Group
Overview
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Partnerships & Collaborations
Classrooms and Labs
Instructional & Student Support
Course/Learning Management Systems
Third-party Tools
Online Learning
Future Plans
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• Instructional technology at UCI is highly
collaborative and distributed for the instructional
component, but integrated and consolidated for
IT support
• EEE Collaboration & Ops Committee
– Division of Undergraduate Education (DUE)
– Office of Information Technology (OIT)
University of California, Irvine – May 18, 2012
Presentation to the Educational Technology Leadership Group
Partnerships & Collaborations
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Academic Web Technologies
Classroom & Technology Support
Instructional Labs Support
Enterprise & Unix Support
UCI Libraries
University Registrar
University Extension
Distance Learning Center
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University of California, Irvine – May 2014
Presentation to the Educational Technology Leadership Group
Computing & Virtual Labs
SmartClassrooms
Audience Response System
LEARNING SPACES:
CLASSROOMS & LABS
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• Statistics
– 14 computer labs – 501 seats for dropin/instructional/training
– 123,453 logins to labs & SmartClassrooms
– 777 class sections scheduled in Instructional labs
• Software packages
University of California, Irvine – May 2014
Presentation to the Educational Technology Leadership Group
Instructional Labs
– Varies from lab-to-lab
– Office, RefWorks, SPSS, Solidworks Viewer, Luna Insight,
LEGO Mindstorm, SAS, RobotC, Cran R, ArcGIS, Artstor
OIV, Crystalline Solids, Alteryx, Adobe Creative Suite, Final
Cut Pro, Mathematica, Matlab, Mathcad, ChemDraw
• Currently investigating feasibility of implementing
virtual computing labs
• More info: http://www.oit.uci.edu/computing/labs/
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• 131 SmartClassrooms (out of 133 general assignment classrooms)
• Equipment
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University of California, Irvine – May 2014
Presentation to the Educational Technology Leadership Group
SmartClassrooms
Projectors: Overhead, 16:10 data
Sound system (speakers, USB microphone for lecture capture)
PC (can also use own laptop)
Lecture capture via UCI Replay
Blu-ray players
i>Clicker base station
Lecture halls also have document cameras, Wacom tablets, wireless
mics (lapel and handheld)
• Layouts in trailer classrooms changed from narrow to wide to help
students in the back see content in the front
• Software packages
– Office, ArtStor, Cran R, Secrets, SPSS, Google Earth, Eviews, RStudio,
various media playback tools
• On-demand support via phone or consultant
• More info: http://www.classrooms.uci.edu/smartclassrooms.html
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• Available in over 100 SmartClassrooms
• UCI uses i>clicker
– Limited installations in certain areas due to the
number of frequencies used in neighboring rooms
– Support for using smartphone as a remote
University of California, Irvine – May 2014
Presentation to the Educational Technology Leadership Group
Audience Response System
• On-request group/1-1 training available, as well
as a quarterly workshop
• Consultation available to ensure effective
instructional use
• Currently piloting possible alternatives (including
TopHat)
• More info: http://www.classrooms.uci.edu/ars/
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University of California, Irvine – May 2014
Presentation to the Educational Technology Leadership Group
UCI Replay
RapidReturn
Sites @ UCI
Google Apps for Education
iTunesU
Edu Tech Fee Initiative (eTech)
Where are we going
INSTRUCTIONAL & STUDENT
SUPPORT
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• Lecture capture & distribution
– On-demand streaming via OIT Streaming Media
Service
• Solution uses Camtasia Relay (recorder) and
Camtasia Encoder (encoder)
• Stats
University of California, Irvine – May 2014
Presentation to the Educational Technology Leadership Group
UCI Replay
– January 2014: 15,019 unique visitors
– February 2014: 15.6TB transferred
– Large number of users off-campus, stream via the
OIT Web VPN service
– More info: http://replay.uci.edu/
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• Wordpress-powered websites and blogs for
faculty, staff, graduate students, and units:
University of California, Irvine – May 2014
Presentation to the Educational Technology Leadership Group
Sites @ UCI & Faculty Sites @ UCI
– Composition Program:
http://comp.humanities.uci.edu
– Chemistry 2L:
http://faculty.sites.uci.edu/chem2l/eresources/
– Introduction to EEE for Merage School of Business:
http://sites.uci.edu/eee4merage/
– UCI 50th Anniversary Planning:
http://sites.uci.edu/50th/
– Dr. William Maurer
http://faculty.sites.uci.edu/wmmaurer/
• 546 sites created, 2,367 registered users
• More info: http://sites.uci.edu and
http://faculty.sites.uci.edu/
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• Collaborative Toolset
– Gmail for email
– Drive for document sharing, collaboration & file
storage supporting instruction, research, and
administrative needs
– Sites for collaboration
University of California, Irvine – May 2014
Presentation to the Educational Technology Leadership Group
Google Apps for Education
• Availability
– Default service for new undergraduate students
since Summer 2012
– Opt-in service for all current students, faculty, and
staff
• More info: http://google.uci.edu/
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• Store-front to distribute podcasts of lectures,
featured speakers, interviews and more
• Stats
– 109 collections, 4 courses
– Average weekly stats:
University of California, Irvine – May 2014
Presentation to the Educational Technology Leadership Group
iTunes U
• Browse: 21,022
• Subscribe: 1,726
• Stream: 8,624
• Collections/courses from Arts, Computer
Science, Business, Biological Sciences, Law,
Medicine, Physical Sciences, Social Ecology,
Social Sciences
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University of California, Irvine – May 2014
Presentation to the Educational Technology Leadership Group
Edu Tech Fee Initiative (eTech)
• Began in Winter 2012 to maintain and extend
technology for students
• Fee: $4/undergraduate lecture course unit (max
$60/quarter, $180/year)
• Governance via Educational Technology Initiative
Advisory Committee (ETIAC), made up of faculty,
staff, and students
• New positions in academic technology funded by
eTech (1FTE Instructional technology specialist,
1FTE Support and quality assurance)
• Other improvements include: wireless service
expansion, additional power outlets, classroom
enhancements, and additional support staff
• More info: http://etech.uci.edu
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• New funding model for instructional
technology will create new opportunities for
leveraging technologies for the 21st century
University of California, Irvine – May 2014
Presentation to the Educational Technology Leadership Group
Where we are going
– Upgrade classrooms and support technology
– Additional instructional support staff
– Enhancement of EEE or adoption of a new
learning management system
– Greater use and adoption of online/distance
learning & education
– Implementation of new and innovative services
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University of California, Irvine – May 2014
Presentation to the Educational Technology Leadership Group
About Third-Party Tools
UCI’s Concerns
Issues & Considerations
UCI’s Approach
THIRD-PARTY TOOLS
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University of California, Irvine – May 2014
Presentation to the Educational Technology Leadership Group
About Third-Party Tools
• Apps, tools, and resources created by groups
outside the University
• Often low-cost or “free”
• Most often created without contractual
agreement/sponsorship from the University
• Examples:
Piazza
Dropbox.com ZAPS
TopHat
Scribblar
YouTube
ALEKS
Doodle
Slideshare
Voicethread
BigBlueButton Box
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• Useful and important, and people are already
using them:
– Significantly expand the capabilities of the university
(i.e. dynamic message boards, audience response,
simulations, audio/video production and distribution)
– Eliminate the need to reinvent the wheel
– Tool providers market heavily to university faculty
University of California, Irvine – May 2014
Presentation to the Educational Technology Leadership Group
Where We Are Today
• But:
– Tool providers are not always well-informed about
academic needs (i.e. analytics, privacy, FERPA)
– Instructors are not always aware of potential harm
– Students expect instructors are doing no harm
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University of California, Irvine – May 2014
Presentation to the Educational Technology Leadership Group
Issues & Considerations
Functionality: are they useful and usable?
Privacy
Federal and state compliance (FERPA, etc.)
Information security
Data ownership & legal liability
Applicable policies include:
– Regents Standing Order 100.4(dd).9
– BFB-BUS-43, Materiel Management
– BFB-BUS-63, Insurance Requirements and Certificates of
Insurance
– Electronic Communications Policy (ECP)
– UC Policies Applying to the Disclosure of Information from
Student Records
• Learn more: https://eee.uci.edu/help/tools/criteria
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• IC3: Instructional Cloud
Computing Committee
– Office of Information
Technology
– Materiel & Risk
Management
– University Registrar
• System-wide approach
University of California, Irvine – May 2014
Presentation to the Educational Technology Leadership Group
Our Approach
– Liaise with various groups (such as the ETLG
subgroup)
– UC Cloud Strategy Workgroup
• Ideal: Sharing of ideas, policies, reviews and
sample agreements amongst each campus &
system-wide group
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University of California, Irvine – May 2014
Presentation to the Educational Technology Leadership Group
EEE
Moodle
Other Campus Systems
Future Directions
COURSE/LEARNING
MANAGEMENT SYSTEMS
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• Homegrown system developed over past 17 years
• Used by main campus – 10 schools, 80+ programs,
25,818 students, 83.48% of instructors
• Assessment
– Quiz, Survey, Evaluations, Eater Evals
• Communication
– WebsiteManager, Announcements, ClassMail Manager,
Replay Publisher
University of California, Irvine – May 2014
Presentation to the Educational Technology Leadership Group
EEE, UCI’s Course Management System
• Collaboration
– DropBox, MessageBoard, Chat, Wiki
• Class Administration
– GradeBook, Rosters, Assistants, SignupSheet
• EEE Mobile
– MWF-powered web app to look up schedule, grades, tasks
• More info: https://eee.uci.edu
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• EaterEvals – https://eaterevals.eee.uci.edu
– Student view of quantitative evaluation results of instructors
– Partnership between Academic Senate – Council on Student
Experience, Division of Undergraduate Education, Associated
Students of UCI, and OIT
– Launched January 2013
• Evaluations
University of California, Irvine – May 2014
Presentation to the Educational Technology Leadership Group
Instructor Evaluations Suite
– System for instructors to activate & monitor evaluations and
students to securely submit evaluations of their instructors
– Designed to gather useful feedback via secure and anonymous
student evaluations
• Department Evaluations
– Departments activate official instructor evaluations via intuitive
web-based tool
– After close of final grades submission due date, results available
to instructors and department staff
– Results available online, via CSV download, and as a formatted
PDF document for faculty files
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University of California, Irvine – May 2014
Presentation to the Educational Technology Leadership Group
Statistics – Fall 2013
• 99.3% of undergrads, 84.9% of instructors
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• University Extension – Moodle
• Courses
– University Extension courses
– Summer Session courses
– Online regular-quarter courses
• Support
University of California, Irvine – May 2014
Presentation to the Educational Technology Leadership Group
Moodle – learn.uci.edu
– User support by Distance Learning Center
– Instructional design support provided by the Distance
Learning Center
– Hosted and supported by eThink (vendor)
• List of courses available at:
http://learn.uci.edu/cms/course/category.php?id
=22&perpage=20&page=0
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• Catalyst
– Home-grown LMS used by the Paul Merage
School of Business
– Used for graduate courses and certain Meragespecific tools, although investigating retirement
• Instructure Canvas
University of California, Irvine – May 2014
Presentation to the Educational Technology Leadership Group
Other Campus Systems
– Being piloted by the Composition Program
• Microsoft Sharepoint
– Used by the School of Medicine, primarily as a
repository of learning material (essentially a CMS)
– School of Medicine courses also use some EEE
tools (especially GradeBook)
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University of California, Irvine – May 2014
Presentation to the Educational Technology Leadership Group
LMS Future Directions
• Site: http://sites.uci.edu/lmsfutures/
• Final report located on the site
• CIO and Dean of Undergraduate Education
charged a committee of faculty and technical
staff to assess current & future needs of LMS
• Rudi Berkelhamer, Biological Sciences faculty
and Associate Dean of Undergraduate
Education and Shohreh Bozorgmehri chaired
the committee.
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• Recommending that campus adopt a flexible,
vendor-supported learning platform
– Allow teams to innovate rather than recreate
– Leverage existing, popular platforms (pilot Canvas)
– Easier integration with commonly requested thirdparty tools and apps
• Lots to do
University of California, Irvine – May 2014
Presentation to the Educational Technology Leadership Group
Future: Campus Learning Platform
– Plan out the migration over several of years
– Extract campus-specific or otherwise unique tools,
such as the Instructor Evaluations Suite
• Enhanced collaboration between OIT’s Academic
Web Technologies team and the Distance
Learning Center
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University of California, Irvine – May 2014
Presentation to the Educational Technology Leadership Group
Distance Learning Center
ILTI
Summer Session
OpenCourseWare
ONLINE LEARNING
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• UCI’s Distance Learning Center runs online
courses using Moodle
• Involvement in MOOCs
University of California, Irvine – May 2014
Presentation to the Educational Technology Leadership Group
Distance Learning Center
– “Massively online open courses”
– Walking Dead: Partnered with AMC and
Instructure, along with UCI faculty (Professors
Christopherson, Dennin, Bic, and Eichhorn)
delivered on Instructure’s Canvas platform
– Science of Superheroes (Prof. Dennin) delivered
on Coursera
• Coursera courses listed at:
https://www.coursera.org/uci
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Class
Instructor
Writing 39A: Intro to Writing & Rhetoric
Emily Rogers
Chemistry 1P: Prep for General Chemistry Eric Potma
University of California, Irvine – May 2014
Presentation to the Educational Technology Leadership Group
ILTI / UC Online
Math 1A: Pre-Calc Mathematics
Sarah Eichhorn and Rachel Lehman
Math 1B: Pre-Calc Mathematics
Sarah Eichhorn and Rachel Lehman
Physics 20A: Intro to Astronomy
Tammy Smecker Hane
Psy Beh 9: Intro to Psychology
Jutta Heckhausen
Social Science 1A: Principles in Soc Sci
Joanne Christopherson
Physics 7E: Classical Physics
Phil Collins
• The above lists the UCI classes which have been or will be
offered via UC Online
• Several classes being taught this spring or summer
• More information: http://www.uconline.edu/upcomingcourses/
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• Launched November 2006, first West Coast
university and first UC to join OCW Consortium
• Collections are curated sets of materials/videos,
including:
University of California, Irvine – May 2014
Presentation to the Educational Technology Leadership Group
OpenCourseWare
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Open Chemistry
INSIDE UCI: Freshman Start
California Subject Exam for Teachers – Prep Resources
Orange County Alliance for Community Health
Research
– UCI Law School Video Collection
• 2 ACE-accredited math courses (pre-calculus and
algebra) delivered on Coursera
• More info: http://ocw.uci.edu
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University of California, Irvine – May 2014
Presentation to the Educational Technology Leadership Group
Student Information System
UCI Strategic Plan
Where we are going
FUTURE PLANS
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University of California, Irvine – May 18, 2012
Presentation to the Educational Technology Leadership Group
Student Information System
• RFP published, question session held on
3/4/2014
• Project planner hired in 2013
• RFP information:
https://suppliers.sciquest.com/UCOP/Rfx/Rfq_De
tail_Print.aspx?Id=0b440e15-931c-4183-ae2aa12e5e6e83ea
• Involves efforts from all groups in Enrollment
Services, along with OIT:
– University Registrar & Student Academic Information
Systems
– Admissions & Relations with Schools
– Center for Educational Partnerships
– Financial Aid & Scholarships
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University of California, Irvine – May 18, 2012
Presentation to the Educational Technology Leadership Group
UCI Strategic Plan & Goals
• 2005 – 2015 --- http://www.strategicplan.uci.edu
• Enhance instructional technology for use in academic,
instructional and administrative contexts
• Develop and support network and other information
technology services at a level comparable in scope and
quality to those offered at the best research
universities in the country, and scale them with
campus growth objectives.
• Research and identify points of leverage to enable
growth through innovative services and process
improvements, such as distance learning, network
infrastructure, alumnae/i and donor services, digital
repository, and process re-engineering.
• UCI is to develop a new plan soon
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University of California, Irvine – May 18, 2012
Presentation to the Educational Technology Leadership Group
Campus Changes
• Chancellor Michael Drake is leaving in June 2014
for Ohio State University; search effort for a new
chancellor is in progress
• Provost & executive vice chancellor Howard
Gillman joined June 2013 from USC
• Dean Sharon Salinger of the Division of
Undergraduate Education stepping down in June
2014 to return to her faculty role
• Associate Dean Rudi Berkelhamer (Division of
Undergraduate Education) retiring in June 2014
• Assistant CIO Kian Colestock joined in December
2013 from UCSD
• Campus exploring a new learning center concept
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University of California, Irvine – May 2014
Presentation to the Educational Technology Leadership Group
QUESTIONS?
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