TEAM BUILDING
Chapter 2
TEAMWORK
Teamwork video clip
“TOGETHER we stand, TOGETHER we fall,
TOGETHER we win, and winners take ALL.”
Teamwork trouble
WHY USE TEAMWORK?
Reduced turnover, cost reduction, large production
increases, gains in quality, improved customer
service
Job gets done efficiently and harmoniously
Fewer interpersonal relations problems
Positive effect on the physical/psychological wellbeing of employees
Higher levels of job satisfaction/less stress
DISADVANTAGES OF GROUPWORK AND
TEAMWORK.
Time wasting: too much talk, and too little
action.
Pressure toward conformity: members face
pressures to conform, sometimes to
mediocre performance standards.
Shirking of individual responsibility (social
loafing): the under-motivated person can
squeeze by without contributing his or her
fair share to group effort.
DISADVANTAGES OF GROUP WORK,
CONCLUDED
Fostering of conflict: members may bicker about
doing unwanted tasks; groups may develop
dislike of other groups.
Groupthink: judgment suffers for the sake of
solidarity; an extreme form of consensus; group
loses its power of critical analysis.
To overcome these problems, act like a team and
perform tasks that require collective effort.
WHY USE TEAMWORK?
Synergy
The interaction of two or more parts to produce
greater results than the sum of the parts taken
individually
WHERE DOES TEAMWORK MATTER MOST?
Develop a list of jobs where you work as a
team
Develop a list of jobs where you work by
yourself
TEAMWORK: THE EMPLOYEE’S ROLE
Be an active participant in helping the team
achieve its mission
Be a team builder
Be open to diversity
Avoid becoming part of a subgroup within the
team
Be honest and open in your communication – tell
your thoughts, feelings, and ideas
STEPS TO BUILDING A TEAM
Assemble your teams
Determine each member’s skills and interests
 Ask yourself, “What can I contribute to our group?”
“What am I good at?”
 Pick one person to keep all of your handouts, etc.
TEAM PLAYER ROLES
Complete “Team Player Roles” assessment
by yourself
TEAM BUILDING
ACTIVITY
Spaghetti Towers
BOUNDARY BREAKING
You are concerned with learning more about your
group members
Give short, honest answers
You are here to listen
Watch the person closely: face, hands, body, etc.
Develop an idea of each person
Remember: Listen, listen, listen! 
BOUNDARY BREAKING
What did you learn about one other person?
Why is it beneficial to learn these things about
each other?
What was the hardest thing to share?
TEAM POSTER, SLOGAN, AND LOGO
Complete a poster as a team – come up
with a:
1. team name
2. logo (picture)
3. slogan (saying)
Be prepared to share them with the class
GROUP PRESENTATION
Syllabus and Handout
Service Learning site
Must have service learning project completed by
___________
FOR NEXT WEEK
• Read Chapter 3:
Professional Presence and Interviewing
• Rough draft of resume, cover letter, and
application due
• Dress for success!