COURSE SYLLABUS
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------“It is the sole responsibility of the student to (1) acquire a copy of the course syllabus (2) read and understand the course syllabus
(3) clarify any points that are not clear and (4) abide by the conditions and rules given” – The Enderun Way
COURSE NUMBER :
MGT 390
COURSE NAME
:
OPERATIONS MANAGEMENT
PRE-REQUISITES
TERM OFFERING
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COURSE CREDIT
CLASS TYPE
COURSE TIME FRAME
CLASS SCHEDULE
CLASS ADVISER
CONSULTATION TIME
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Operations Research/Quantitative Methods
Year 3, 2nd Semester
subject required in College of Business and
Entrepreneurship (CBE)
3 units
Case Study
3 Hours per Week (Regular Semester)
COURSE DESCRIPTION
Operations Management is an area of management concerned with overseeing,
designing, and redesigning business operations in the production of goods and/or
services for effective decision making. It involves the responsibility of ensuring that
business operations are efficient in terms of using as little resources as needed
and effective in terms of meeting customer requirements. This course is concerned with
managing the process that converts inputs (in the forms of materials, labor, and energy)
into outputs (in the forms of goods and services). It aims to increase the content of
value-added activities in any given process, aligned with market opportunity for optimal
enterprise performance.
COURSE OBJECTIVES
At the end of the course, the student must have made a real-life application of
operations management in managing and directing the physical and/or technical
functions of a firm or organization, particularly those relating to development,
production, and service delivery. Operations management programs typically include
instruction in principles of general management, manufacturing and production systems,
plant management, equipment maintenance management, production control, industrial
labor relations and skilled-trades supervision, strategic manufacturing policy, systems
analysis, productivity analysis and cost control, and materials planning.
MGT 390 Operations Management (Revised 2nd Semester SY 2013-2014)
College of Business and Entrepreneurship
1
COURSE SYLLABUS
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COURSE CONTENT
WEEK
TOPIC
I
INTRODUCTION/OVERVIEW
II
Productivity and Yield
III
Project Management
IV
Regression Analysis
V
Quality Management
VI
Capacity Planning
VII
Location Strategies
VIII
Layout Strategies
IX
Work Measurement
X
Reorder Point
XI
Aggregate Planning
XII
Material Management
XIII
Lot Sizing
XIV
Job Sequencing
XV
Analytic Hierarchy Process
XVI
Reliability and Maintenance
XVII
Learning Curve
XVIII
FINAL EXAM
MGT 390 Operations Management (Revised 2nd Semester SY 2013-2014)
College of Business and Entrepreneurship
LESSONS
Lesson
1
Lesson
2
Lesson
3
Lesson
4
Lesson
5
Lesson
6
Lesson
7
Lesson
8
Lesson
9
Lesson
10
Lesson
11
Lessons
12
Lesson
13
Lesson
14
Lesson
15
Lesson
16
.
.
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COURSE SYLLABUS
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METHODOLOGY



lectures and class discussions
problem solving and analytical computations
exercises and case analyses
REFERENCES
Title
An introduction to operations
management, 9th ed. Singapore:
Pearson Education International
Operations management models: a
problem-solving approach. Manila:
Anvil Publishing
Operations and supply chain
management: world class theory and
practice. Cengage Learning
Operations management for
competitive advantage, 11th ed.
McGraw-Hill
Operations management:
contemporary concepts and cases, 3rd
ed. McGraw-Hill
Author/s
Heizer, J. & Render, B.
Year
2010
Loma, E.J.
2012
Verma, R. & Voyer, K.
2010
Chase, R.B., Jacobs, F.R., &
Aquilano, N.J.
2007
Schroeder, R.
2007
INSTRUCTIONAL TOOLS
System
Function
SAP
Transform data
Crystal
into engaging,
Dashboard interactive
dashboards
Edu2.0
Free cloudhosted LMS+
with nothing to
download or
install
Prentice
Companion
Hall
website
URL
https://www.sap.com/solution/sme/software/analytics/cry
stal-dashboard-design/index.html
http://enderun.edu20.org/
Registration code for students: ecstudent
Subject password: (c/o instructor)
http://wps.prenhall.com/bp_heizer
MGT 390 Operations Management (Revised 2nd Semester SY 2013-2014)
College of Business and Entrepreneurship
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COURSE SYLLABUS
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QUANTIFIABLE MEASUREMENTS
Seatwork/Activities
Quizzes and Exams
Case Analyses/Presentation
Final Exam/Project
TOTAL
30 %
20 %
30 %
20 %
------100%
ENDERUN OFFICIAL GRADING SYSTEM (Version 4.0)
Grade
Point
1.00
1.25
1.50
1.75
2.00
2.25
2.50
2.75
3.00
4.00
Qualitative Description
Excellent
above Enderun Standards
Very Good
within Enderun Standards
Good
within Enderun Standards
Above Average
within Enderun Standards
Average
within Enderun Standards
Below Average
below Enderun Standards
Fair
below Enderun Standards
Needs Improvement
below Enderun Standards
Passing
below Enderun Standards
Conditional Pass
only applicable starting with
students who entered Enderun
as freshmen after
SY2009-2010
5.00
Failed
Inc
Incomplete
DRP
Dropped
DF
Dropped Failed
Quantitative
Description
97% - 100%
94% - 96%
91% - 93%
88% - 90%
85% - 87%
82% - 84%
79% - 81%
77% - 78 %
75% - 76%
70 %-74%
Student does not need to repeat the subject but the grade is counted in
computing the student’s GPA pulling down the student’s total GPA (note
the passing GPA is still 3.00)
Below 70%
Student needs to repeat the subject and the grade of 5.00 is retained
even if the student passes the failed subject in the next semester the
failed subject is taken
An Incomplete (INC) means that the student’s class standing is passing
but has failed to submit an important requirement. The student is given
one semester to complete his/her lacking requirements.
If the student fails to complete it within 1 semester, the INC automatically
becomes a failing grade of 5.00.
Dropped (DRP) means that the student officially dropped the subject
within the prescribed period of time set by the Registrar’s Office.
Dropped Failed (DF) means that the student incurred excessive
absences but has not officially dropped the subject. DF is convertible to a
grade of 5.00 in the GPA computation.
Depending on the teacher, special arrangements can be made to reduce passing grade and create transmutations for
the other grades using the above table.
Example: 0.00 to 54.99 = 5.00, 55.00 to 59.99 = 4.00, 60.00 to 63.99 = 3.00, 64.00 to 67.99 = 2.75, 68.00 to 71.99
= 2.50, 72.00 to 75.99 = 2.25, 76.00 to 79.99 = 2.00, 80.00 to 83.99 = 1.75, 84.00 to 87.99 = 1.50, 88.00 to 91.99 =
1.25, 92.00 to 100.00 = 1.00
MGT 390 Operations Management (Revised 2nd Semester SY 2013-2014)
College of Business and Entrepreneurship
4
COURSE SYLLABUS
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CLASSROOM POLICIES
1. Policies on Attendance
a. A student is considered late if he/she arrives after 1 minute of the designated class schedule. A
student is considered absent if he/she arrives after the first 15 minutes of the designated class
schedule (though the student is still allowed to sit-in the class depending on the discretion of the
teacher). Official time will be the clock used in the classroom (or the watch of the teacher).
b. For 1 ½ hour classes, three (3) lates will be considered as one absence; and a maximum of seven
(7) cuts/absences are allowed. For 3-hour classes, three (3) lates will be considered as one
absence and a maximum of three (3) cuts/absences are allowed. Note that lates are
considered as fractional cuts (example: 1 late = .33 of a cut, 2 lates = .66 of a cut, 3 lates = 1 cut).
Thus having 7 cuts and 1 late is already a DF (this is equal to 7.33) for 1 ½ hour classes. It is
assumed that attendance will be taken every meeting regardless of whether this is done formally or
informally.
2. Policies on Requirements
a. All requirements must be submitted on time. Corresponding deductions will be given for late
submission of requirements. The teacher will also have the option not to accept late submissions.
b. The teacher will not to give make-up tests, quizzes and assignments. A student will be given a
score of zero for the particular assignment, test or quiz missed.
c. Should there be any mistake in the checking of any course requirement, a student is given until the
next class day after the said requirement is returned to report such an oversight to the teacher.
After which, the grade for the particular requirement is considered FINAL.
d. The teacher is not responsible for submissions not given personally (including those submitted in
the business center, in designated drop boxes, with other people or those that are dropped and left
unattended). Emailed submissions are not final unless a return email from the teacher is received.
e. Other submissions, like compact disks or 3-D figures, must still be properly identified with the
following information: subject name, name of the student, date of submission, topic (and report
numbers if any) of the submission, name of the teacher and other information required by the
teacher
3. Policies on Classroom Management
a. Students must enter the classroom in complete and appropriate uniforms (with coats, ties
(for men), blazers and proper footwear). Lab uniforms are allowed only if the student has lab
classes during the day.
b. All mobile phones and electronic gadgets must be kept and outside the common vision (and
hearing) of the teacher and other students unless specified by the teacher. Confiscation of the
gadgets (and/or its peripherals) may be enforced – even without prior warning. Laptops may be
open only if it is part of the teacher’s instructions for a specific class.
c. Students are required to have the designated textbook, materials and other requirements at all
times (which includes a calculator and a notebook). It is assumed that students are reading their
textbooks and materials ahead of time and are fully prepared whenever class starts. It is the
responsibility of the student to know (and ask the teacher) what will be the lessons for all future
classes.
MGT 390 Operations Management (Revised 2nd Semester SY 2013-2014)
College of Business and Entrepreneurship
5