Training and Technical Assistance Associate
Highland Street AmeriCorps Ambassadors of Mentoring
Mass Mentoring Partnership
About AmeriCorps:
AmeriCorps is a national community service program that gives people an opportunity to apply their skills
and ideals towards helping others and meeting critical needs in the community. The Highland Street
AmeriCorps Ambassadors of Mentoring is an AmeriCorps Program where members serve in mentoring
programs across Massachusetts.
Organizational Description:
Big Brothers Big Sisters of Central Mass/Metrowest is a member of Mass Mentoring Partnership (MMP),
a statewide mentoring organization that is fueling the movement to expand empowering youth-adult
relationships to meet the needs of communities across Massachusetts. Over the last 52 years, BBBS
CM/MW has helped transform the lives of more than 30,000 children facing adversity by providing strong
and enduring, professionally supported, one-to-one relationships with responsible, caring adult mentors
who change their lives for the better, forever. Presently, BBBS CM/MW serves approximately 1,700
children and volunteer mentors in 40 communities throughout Central Massachusetts and Metrowest
Boston.
Mass Mentoring Partnership’s AmeriCorps program, the Highland Street Corps Ambassadors of
Mentoring, is currently recruiting 25 Ambassadors for the 2015-2016 program year, which begins on
January, 2016 and runs through July, 2016. AmeriCorps Ambassadors complete one half year of service at
a host organization in Massachusetts. BBBS CM/MW is recruiting one Ambassador who will work out of
our downtown Worcester office location to recruit children and mentors, provide marketing support for
the agency and help improve the program and administrative capacity of the agency.
Program Summary & Responsibilities:
Big Brothers Big Sisters of Central Mass/Metrowest has been working to increase our capacity through
improved quality assurance procedures, improved mentor training options, additional program that target
STEM mentors and STEM programing and outreach to underserved areas in our 40 community service
area. This position will work closely with the Director of Operations to create a quality assurance plan that
will strengthen our policies and ensure that we are meeting all best practices for youth mentoring programs
set out by Big Brothers Big Sisters of America, Mass Mentoring Partnership and Mentor. The AOM will
help to facilitate these capacity improvements through development of marketing materials, increased
social media presence particularly in mediums that are not Facebook, recruitment events in area
corporations and colleges and through the evaluation of program and volunteer manuals. They will also
play an important role in managing staff training portfolios and developing and suggesting staff training
options. They will work to create new training options and provide targeted match support for mentors to
increase their ability to maintain high quality, long lasting mentoring relationships that address the specific
needs of our at-risk population. This position will also help to increase our CRM capabilities and build
strong relationships with other supporters and constituents. If possible we hope to fill this position with a
Portuguese or Spanish speaker to help us increase our outreach to communities that speak these languages.
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Essential Functions of the Position (required):
 Complete Big Brothers Big Sisters training to become an Interview/Math Support Specialist
 Recruit mentors and mentees
 Serve as a liaison to volunteers and partners
 Provide match support at site-based programs
 Develop online content that is insightful and intriguing to increase our presence on social media
platforms
 Work with program staff to assess training needs of staff and mentors
 Develop curriculum and toolkits for mentor trainings that can be readily implemented by agency
staff for mentors and volunteers
 Participate in trainings, networking meetings and other programming events as needed
 Research current best-practices and published research to strengthen currently used training
content and resource materials.
 Be able to complete a minimum of 950 hours of documented service to successfully complete host
site project
 Complete all required AmeriCorps documentation and monthly reporting
 Complete at least 1 collaborative community service project to benefit the field of
mentoring outside the host site
 Maintain a service portfolio
 Must be able to commute to all corps-wide trainings and events to cultivate future non-profit
leaders
 Must be able to effectively manage time and meet competing demands
 Complete all professional development requirements as part of member service agreement
Qualifications:
 BA/BS or equivalent experience
 Strong writing and editing skills
 The desire to work with diverse people, organizations and communities
 Experience with and/or commitment to youth development, nonprofit organizations and
their development
 Comfortable with public speaking
 Some experience with blogging and social media preferred
 Excellent organization and communication skills
 The ability to work independently and as part of a team
 Proven leadership and project management abilities
 A passion for national and community service
 Creativity, flexibility, adaptability, and a good sense of humor
 Positive attitude
 You must be a U.S. citizen, national, or legal permanent resident alien of the U.S. to be an
AmeriCorps member
 Must be a licensed driver with vehicle
 Spanish or Portuguese speaker a plus
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Benefits:
 $1,250 monthly taxable living allowance
 $2,865.00 Education Award upon completion of service
 Student loan deferment and interest accrual payments available upon the successful completion of
service
 FREE healthcare coverage
 Childcare vouchers
 Additional transportation reimbursement for corps-wide meetings and events for qualifying
members
 The opportunity to cultivate skills in training and consulting
 The chance to develop knowledge around mentoring best practices
 250+ hours of Excellent training and networking opportunities on the mentoring field and
the nonprofit sector
 Seminar session and Graduate certificate in non-profit organizational leadership from
Wheelock College
 A built in network of Corps members and colleagues
TO APPLY:
Please email your resume with a cover letter to Hawley Harrigan, Assistant Director of Operations,
[email protected].
Big Brothers Big Sisters of Central Mass/Metrowest is an equal opportunity employer.
The agency is committed to providing equal employment opportunities and reasonable accommodations for individuals with
disabilities.
Mass Mentoring Partnership is an equal opportunity employer. All qualified applicants will receive consideration without
regards to race, religion, color, sex, national origin, age, disability, or veteran status.
Mass Mentoring Partnership is an equal opportunity employer.
Mass Mentoring Partnership makes reasonable accommodations for individuals with disabilities.
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