Service User Discussion

Recovery Practice Development Tool (RPDT)
Service User Discussion
Principles of Recovery
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Hope and aspiration
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A ‘journey’ where different people take different roads
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Values drug-free outcomes, but does not just mean abstinence
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Engaging with the range of an individual’s needs
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Social inclusion
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Service user networks and mutual support
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All about families
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All about communities
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All about taking responsibility
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Includes health and public health interventions
(Building for Recovery, DrugScope, 2012)
Recovery Practice Development Tool (RPDT)
• A method of assessing the extent to which
activities in your service are focused around
factors which are known to promote recovery
i.e. to measure recovery-oriented practice.
• To produce a development plan for improving
recovery-oriented practice or developing new
activities or services.
8 Key Elements of Recovery-Oriented Practice
1. Shows a belief in and commitment to recovery
2. Supports achievement of self-defined goals
3. Is strengths-based
4. Acknowledges and involves significant others
5. Delivers recovery-oriented treatment interventions
6. Encourages and supports meaningful service user involvement
7. Promotes social inclusion/community integration
8. Is managed and supported
A Discussion on the 8 Key Elements
The following slides provide some questions or
considerations to aid or prompt discussion.
Evidence to support participants’ statements
would help in assessing how recovery focused
the service is from a client’s perspective.
Principle 1 – Belief in Recovery
• Do you have a clear definition of what is meant by recovery and understand
the values and principles of recovery? Do workers talk to you about
recovery?
• Do you have discussions about recovery with other service users or have you
met anyone else in recovery?
• Do you actively seek, celebrate and share (with permission) people’s stories
of recovery? Do you understand what is meant by recovery?
• Do workers have faith in you and that you can have a better life?
Principle 2 – Achieve Self Defined Goals
• Are you asked about what you want to happen in your treatment/care?
• Do you feel that you are in control of the decisions made?
• Are the decisions you make respected? even if your worker disagrees with
you?
• How are you helped to choose your treatment options? and to set and
achieve your goals?
• Have you used any other tools / techniques with your key worker such as
ITEP / BTEI, other mapping tools, motivational interviewing, person centred
questions?
Principle 3 – Asset or Strength Based Approach
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Do workers at this service talk to you about things other than your drug/alcohol use?
Do you have an opportunity to celebrate yours and others success?
Are you asked about the things that are important to you in your life?
Are you encouraged to feel hopeful again when you ‘have a setback?
Are you asked about what you enjoy to do, things you have done before or what you
think you are good at?
Principle 4 - Acknowledges and involves significant others
• Do workers talk to you about those in your life who are supportive and help you?
• Are you supported in building or rebuilding relationships with your family members
and friends ?
• Do your family or friends feel supported and valued by this service? If so, can you
give examples of what benefits it had for your recovery journey?
• Has there been an assessment of the needs of families and significant others?
• Is family therapy or behavioural couples therapy (BCT) offered?
• Are there support groups available?
Principle 5 - Delivers recovery-oriented treatment interventions
• Is your treatment working well for you? Do you have any suggestions to improve
your treatment? Have you been offered other options?
• Do you receive any treatment or support that is not prescribed medication?
• Have you been encouraged to consider other options instead of substitute
medication? What was your decision and why?
• Have you ever seen people who exit from treatment?
Principle 6 - Meaningful service user involvement
• Are you encouraged and supported to get involved with other people who use
this service? If yes what kind of things have you been involved in?
• Are you asked about what you think about the service?
• If you had a problem with, or a complaint about, your treatment or the service
- what would you do or who would you tell?
• Do you feel that you ‘own’ your treatment/recovery plans? Do you contribute?
Is it written in accessible and clear language and lay out?
• Have you been involved with staff recruitment / training?
• Have you ever gone to meetings or been a part of discussions about the running
of the service?
I am encouraged and supported
to be part of my community and
to meet other people in recovery
Principle 7 - Social inclusion / community integration
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Are you encouraged to explore and act on how you can make meaningful
contributions to your community - through work or volunteering?
Are you encouraged and supported to get involved in activities, away from this
service – like education or training, sports and hobbies?
Does your key-worker talk to you about and support you to go to mutual aid
groups, or other recovery groups? E.g. NA, AA, SMART, Recovery Groups, Recovery
Cafes, Internet Recovery Forums, etc.
Is it easy to access resources and opportunities such as – housing advice,
education/training, benefits advice?
Principle 8 – Governance & Clinical Standards
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Are staff sufficiently trained, competent and supervised to deliver a range of low
intensity psychosocial interventions in an individual or group setting?
Could there be improvements in the organisation to make it more recovery focused
and able to meet your needs and those of others better?
Do you have an opportunity to make suggestions and are they listened to and acted
on? Do you ever receive feedback on your suggestions?