Activity
3 days
5 days
Educate & Assess
Top Requirements
& Processes
Analyze Technical
Upgrade
Requirements
15 days
10 days
Analyze Functional Showcase & Validate
Requirements and Customer Benefits w/
Solution Fit for an an Example Process
Example Process
Resources
Deploying and administering Microsoft
Dynamics 365 Online and Microsoft
Dynamics 365 2016
Sales by Microsoft Dynamics
Microsoft Dynamics
marketing
Service by Microsoft
Dynamics
Microsoft social engagement
 Social CRM
Gold competency in Customer
Relationship Management (CRM); or
Silver or gold competency in Cloud
Customer Relationship Management