Welcome to the
People 1st Skills Summit
Philip Lay
Working to
transform skills
Phil Raynsford
Strategic Programmes Director
People 1st – Our Mission
Our Mission
‘To support the Hospitality, Passenger Transport, Travel and
Tourism sector in developing the right numbers of people with the
right skills and qualifications at the right time.’
Our Industries
• Contract food service
• Events
• Gambling
• Holiday parks
• Hospitality services
• Hostels
• Hotels
• Membership clubs
• Pubs, bars and nightclubs
• Restaurants
•
•
•
•
•
•
•
•
•
•
Self catering accommodation
Tourist services
Travel services
Visitor attractions
Aviation
Bus
Coach
Rail
Taxi, private hire and chauffeur
Transport planning
People 1st: A skills focus!
We work on behalf of employers to support:
People already
working in our
industries
People preparing
to enter our
industries
Achieved through a programme of ‘core work’ across the UK
with specific projects in each UK nation.
People 1st - Board of Trustees
]
David Fairhurst
Natalie Bickford
John McEwan
Richard Carrick
Andrew Chivers
Nick Howe
Robin Mills
Stephen Moss
Richard Parry
Charles Prew
Louise Smalley
- Chief People Officer Europe, McDonald’s Restaurants (Chair)
- HR Director UK and Ireland, Sodexo (Vice-Chair)
- Chief Executive, Advantage Travel Services (Vice-Chair)
- Chairman, PrivateFly (formerly CEO, Hoseasons Holidays)
- Managing Director, National Express East Anglia
- Managing Director, Holroyd Howe Independent
- Managing Director, Chartwells, Compass Group UK and Ireland
- Chairman, Springboard UK (former Managing Director, BCP)
- Formerly Strategy and Commercial Director – London Underground
- CEO, Von Essen Hotels
- Group HR Director, Whitbread Group
People 1st Council of Members
Our Trustees sit on and are
supported by our wider
Council of Members drawn
from organisations across the
UK
People 1st Cymru – Employer Panel
]
• Philip Lay (Chair) - Retail Director, SA Brain & Co Ltd
• Andrew Evans – Owner, St Brides Spa Hotel
• Lisa Meredith - Commercial Manager, Cardiff Catering
• Dermott Keegan - General Manager, Holiday Inn, Cardiff City Centre
• Gareth Evans - Personnel Manager, Portmeirion Village
• Sam Owen - HR Manager, Castle Leisure
• John Walsh-Heron - Total Quality Services, Representing WTA
• Peter Jackson – Owner, Hotel Maes Y Neuadd
• Peter Lavin – Owner, Castle Hotel, Conwy
• Simon Wright – Owner, Y Sosban
Labour Market Intelligence
Wrexham 291 (3%)
Gwynedd 621 (7%)
Ceredigion 335 (4%)
Swansea 704 (8%)
Monmouthshire 320 (3%)
We can use our databanks to
see where businesses are
located
Labour Market Intelligence [contd]
Ceredigion 875 (1%)
RCT 6,545 (9%)
Cardiff 9,740 (13%)
Or where people in our
industry are employed
Labour Market Intelligence
We can draw on our strategic partnerships with key partners
Wales
England
N Ireland
Scotland
Chef de Partie
6
8
12
10
Food and Beverage Management
23
25
21
25
Hotel Management
25
29
15
24
Housekeeping
27
66
25
54
Pub/Bar Staff
28
55
9
52
Reception/Concierge
57
58
12
43
Restaurant Management
22
14
19
23
Waiting Staff
103
78
7
50
Source: People 1st and Caterer On-line
Labour Market Intelligence
Extensive databank of intelligence on the labour market for our
industries
Research with over 5,000 employers highlighted four key areas:
•
•
•
•
craft and technical skills (particularly chefs)
customer service
management and leadership
staff retention.
Ensuring employer-led qualifications
5 years ago
• Open season for qualifications!
• Over 500 in our sector
• Duplication and confusion
People 1st focus
• Remove unwanted qualifications
• Create more coherent system
• Make sure qualifications met proven demand
• Make sure the diversity of the industry is recognised!
UKSP
•
www.uksp.co.uk
•
56,000 registered
individual users
•
246 organisations
signed up as
good practice
employers.
The Wolf Review
‘Skill shortages are not, on the whole,
identified by employers as a major issue or
problem’
‘I know of no empirical evidence to
indicate that employers, in the past, had
any trouble understanding and evaluating
the vocational qualifications specific to
their sector.’
People 1st Cymru – Skills Strategy Overview
Lifelong Learning
•
•
Help maintain employer-led, fit for purpose qualifications
Develop new training programmes where required
Higher
•
•
Support development of Foundation Degrees
Develop Higher Apprenticeships where appropriate
•
Maintain employer-led Apprenticeships
and Foundation Apprenticeships
Further
•
•
Fit for Purpose Qualifications in college: Entry to levels 1-3
Pathways to Apprenticeship
Secondary
•
•
•
14-19 Learning Pathway
Junior Chef/Waiter Academy
Welsh Baccalaureate
•
•
Get food back on the curriculum
Embed ‘Adopt a School’ programme
Work-based
Primary
People 1st Cymru – Skills Strategy Overview
Lifelong Learning
•
•
Help maintain employer-led, fit for purpose qualifications
Develop new training programmes where required
Higher
•
•
Support development of Foundation Degrees
Develop Higher Apprenticeships where appropriate
•
Maintain employer-led Apprenticeships
and Foundation Apprenticeships
Further
•
•
Fit for Purpose Qualifications in college: Entry to levels 1-3
Pathways to Apprenticeship
Secondary
•
•
•
14-19 Learning Pathway
Junior Chef/Waiter Academy
Welsh Baccalaureate
•
•
Get food back on the curriculum
Embed ‘Adopt a School’ programme
Work-based
Primary
People 1st Cymru – Skills Strategy Overview
Lifelong Learning
•
•
Help maintain employer-led, fit for purpose qualifications
Develop new training programmes where required
Higher
•
•
Support development of Foundation Degrees
Develop Higher Apprenticeships where appropriate
•
Maintain employer-led Apprenticeships
and Foundation Apprenticeships
Further
•
•
Fit for Purpose Qualifications in college: Entry to levels 1-3
Pathways to Apprenticeship
Secondary
•
•
•
14-19 Learning Pathway
Junior Chef/Waiter Academy
Welsh Baccalaureate
•
•
Get food back on the curriculum
Embed ‘Adopt a School’ programme
Work-based
Primary
People already
working in our
industries
People 1st Cymru – Skills Strategy Overview
Lifelong Learning
•
•
Help maintain employer-led, fit for purpose qualifications
Develop new training programmes where required
Higher
•
•
Support development of Foundation Degrees
Develop Higher Apprenticeships where appropriate
•
Maintain employer-led Apprenticeships
and Foundation Apprenticeships
People already
working in our
industries
Further
•
•
Fit for Purpose Qualifications in college
Pathways to Apprenticeship
People preparing
to enter our
industries
Secondary
•
•
•
14-19 Learning Pathway
Junior Chef/Waiter Academy
Welsh Baccalaureate
•
•
Get food back on the curriculum
Embed ‘Adopt a School’ programme
Work-based
Primary
People Working in our industries
Lifelong Learning
•
•
Help maintain employer-led, fit for purpose qualifications
Develop new training programmes where required
Higher
•
•
Support development of Foundation Degrees
Develop Higher Apprenticeships where appropriate
•
Maintain employer-led Apprenticeships
and Foundation Apprenticeships
People already
working in our
industries
Further
•
•
Fit for Purpose Qualifications in college
Pathways to Apprenticeship
People preparing
to enter our
industries
Secondary
•
•
•
14-19 Learning Pathway
Junior Chef/Waiter Academy
Welsh Baccalaureate
•
•
Get food back on the curriculum
Embed ‘Adopt a School’ programme
Work-based
Primary
People Working in our industries
Lifelong Learning
•
•
Help maintain employer-led, fit for purpose qualifications
Develop new training programmes where required
•
Raise Standards in Customer Service
•
Pilot a development programme for senior level chefs
•
Develop a learning programme to help chefs cook Welsh recipes
People preparing to enter our industries
Lifelong Learning
•
•
Help maintain employer-led, fit for purpose qualifications
Develop new training programmes where required
Higher
•
•
Support development of Foundation Degrees
Develop Higher Apprenticeships where appropriate
•
Maintain employer-led Apprenticeships
and Foundation Apprenticeships
People already
working in our
industries
Further
•
•
Fit for Purpose Qualifications in college
Pathways to Apprenticeship
People preparing
to enter our
industries
Secondary
•
•
•
14-19 Learning Pathway
Junior Chef/Waiter Academy
Welsh Baccalaureate
•
•
Get food back on the curriculum
Embed ‘Adopt a School’ programme
Work-based
Primary
People preparing to enter our industries
• Ensure fit for purpose qualifications and apprenticeships
• Introduce Employment 1st to help unemployed people
• Deliver a professional development programme for educators
• Increase roll out of the Pathways to Apprenticeship Programme
• Develop a new 14-19 learning pathway in schools
14-19 Learning Pathway
?
Looking Ahead
a) Continuing and developing core projects in Wales: 14-19
Pathways, Pathway to Apprenticeships and on-going
workstreams
b) Synergies with our successful Employer Investment Fund Bid.
Key themes:
•
Improving the customer experience to achieve economic growth
•
Helping unemployed people prepare for work in our sector
•
Accelerating social mobility in the workplace
•
Professionalising the workforce
•
Increasing take up and completion of apprenticeships
The Continued Professional Development Programme
Quite simply….bold, unique, forward thinking,
extremely valuable !!
Working to
transform skills in…