ING Group
The global financial services company
for all your banking needs
ING is a global financial services company
providing banking, investment, life insurance
and retirement services. We serve more than 85
million customers in Europe, the United States,
Latin America, Asia and Australia.
Contact information
ING Wholesale Banking
Bart Ivens
Global Head PCM Sales
+31 20 652 3301
One team
We have built up a vast store of expertise by operating
in these highly diverse markets and now draw on our
experience, commitment to excellent service and global
scale to meet the needs of our customer base.
ING serves a broad variety of customers, including
individuals, families, small and medium-sized businesses,
large corporations, institutions and governments.
PCM001 V1 0309©ING Bank N.V.
Our product specialists enable us to strengthen and
extend our client relationships and build our reputation for
providing superior, innovative products.
ING Payments & Cash Management March 2009 5
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ING Payments & Cash Management
Doing business with a truly European bank
Doing business with a truly European bank
The advantages of a truly European bank
ING offers value-added services in international
cash management, reporting and reconcilia­tion,
along with collections and disbursements for
companies and financial institutions.
With the largest integrated European banking
network at your disposal, you will enjoy various
benefits through access to the collaborative services
of ING and our partners.
Others also recognise the quality of our services
For the past two years, Treasury Management International
awarded ING as the best cash management bank in Europe
and Eastern Europe.
Serving Nordic countries
Through our alliance with Skandinaviska Enskilda Banken,
or SEB, we are able to offer cash management services in
the Nordic region. As a result, two banks work together to
provide one comprehensive cash management solution.
With a network spanning 28 countries, ING offers your
business the right payments and cash management solutions
whether you are doing business in the Benelux, Central
Eastern Europe, Western Europe or the Nordic countries.
We offer a centralised approach to optimising your
payments and cash management activities, backed by
local knowledge of the countries that interest you. Our local
employees know the rules, regulations and culture within
their country and will advise you based on that expertise
and experience.
“Together as one, ING and SEB offered us a solution at
lower costs and a more flexible relationship than the global
competition.” Jonas Norlander, Group Treasurer, Alfa Laval.
Our services include:
• Payments and collections, ranging from clean payments
to direct debits and card acquiring services;
• Payment Factory solutions;
• Liquidity management, such as cash balancing or
notional pooling;
• Support services including delivery channels and
information services, such as reporting and billing.
Providing a range of liquidity and information
management services
Bank Mendes Gans (BMG), a member of ING Group, was
founded in Amsterdam, in 1883. BMG is known worldwide
as a niche bank for liquidity and information management
services, providing integrated customised solutions for
corporate companies around the globe. BMG offers overlay
solutions on top of the existing local bank infrastructure.
This means you can stay with your own bank(s).
Finland
Norway
Access 28
countries
through ING
Russia
Sweden
Estonia
Latvia
Denmark
Ireland
Our approach always starts with an analysis of your needs
and requirements. By discussing your treasury strategy and
analysing your processes, we can gain an insight into your
long-term cash management objectives.
2. Increased transparency in information
Corporates want increased visibility on their payments
(particularly cross-border), such as information on when
beneficiaries will be paid and the status of payments. It is
important to track payments accurately to be absolutely
certain when a payment is going to arrive and therefore
know the exact cash flow position at any given time. The
ability to offer optimal payments tracking is an incredibly
valuable service at a time when credit is in short supply.
We have a number of services providing this type of
information.
We, then, take the following actions:
• Selecting a solution
Based on a ‘needs analysis,’ we will design a solution that
works best for your company.
3. Standardised connectivity
As you ultimately want better control and visibility over your
bank accounts and cash management structures, webbased technology is a key enabler. The ideal situation is one
gateway and format to connect to all your banks. However,
standardised bank connectivity is still work in progress as
there are currently many disparate formats and standards
in the industry. Our payment factory solutions offer you this
standard platform by (in)direct connectivity to SWIFTNet.
• Customer Support
Once implementation is complete, you can rely on
the services of a team of customer support officers.
Customer support is organised both centrally and
locally, depending on your specific needs.
4. Improved Liquidity Management
A well organised liquidity management and forecasting
process is essential to every company. When you need to
make the best short-term investment decisions, you need
a centralised overview of all accounts and funds. The key
words in relation to liquidity management are: physical or
notional pooling, cash flow forecasting and financial data to
be able to act in a timely manner.
Rather than monitoring a wide array of interest rates
being paid/charged by various banks covering numerous
accounts, pooling allows for the aggregation - either
physically or notionally - of numerous accounts. We offer you
fully automated solutions to manage your funds, including
liquidity held within a multi-bank environment.
Netherlands
Belgium
Poland
Germany
Luxembourg
Ukraine
Czech Republic
Slovakia
France
Switzerland
Austria
Hungary
Romania
Italy
Spain
Bulgaria
Turkey
SEB
ING
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1. Reducing credit requirements and costs
With the rising cost of loans, it is essential to use liquidity
in the most efficient way possible. An effective cash
concentration and working capital structure will help you
reduce your credit facilities requirements. Optimising
working capital by unlocking cash in your organisation and
building a cash concentration structure will reduce risk
and interest expenses associated with servicing your loan
facilities.
In these challenging times, we can help position
your company for short-term survival and long-term
success.
A recent survey showed that the number one priority for
treasurers is for payment services providers to demonstrate
a deep understanding of the current and strategic business
needs of corporates.
• Implementation
We will develop an implementation project plan, and
agree upon milestones and deadlines. After setting
up an implementation team, a dedicated manager will
closely monitor all activities. Meetings will be scheduled
regularly to solve issues and discuss progress.
Lithuania
UK
Portugal
What are the current payment and cash
management issues we can help you with?
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The largest integrated
European network
ING Payments & Cash Management March 2009 4