Arizona Alliance for Community Health Centers
Board Retreat
July 31-August 1, 2014
High Country Conference Center, Flagstaff
Wednesday, July 30
6:30 pm
Meet and Greet
Pedal Pub – The Green Room, 15 N. Agassiz St., Flagstaff, AZ 86001
Agenda – Thursday, July 31
7:30 – 8:00
Registration
8:15 – 9:00
Breakfast and Introductions
9:00 – 10:15
Expanding and Managing Growth in the Context of Health Reform
Health center CEOs and their leadership teams face many strategic choices
going forward, driving decisions about the pace of growth, payer mix, site or
service expansions, providing services to new patient populations, and a focus
on retaining patients, to name a few. Edie Sonn, VP of Strategic Initiatives
at the Center for Improving Value in Health Care, will join us to present
information on broad trends in the healthcare landscape related to policy
changes, value-based payment structures, data-based quality improvement,
and integrating into larger systems of care. Edie will lead a discussion to help
identify key considerations in strategically positioning your health center in
the context of the Triple Aim, Medicaid expansion, insurance Marketplaces,
increased consumer choices, and new patient populations.
10:15 – 10:30
Break
10:30 – 11:30
Expanding and Managing Growth in the Context of Health Reform
(cont.)
11:30 – 12:30
Networking Lunch/Update IPA – Ginny Roberts
12:30 – 1:45
Alternative Payment Methodologies and Innovation
Transformation of the health care system requires primary care organizations
like community health centers to assess both their strengths and challenges—
collectively and individually. Careful planning, understanding the marketplace,
the competition, and the opportunities and challenges facing centers must be a
continuous process that can lead to an action agenda for individual CHCs,
networks, and PCAs. During this session, Jim Hunt, President and CEO of
the Massachusetts League of Community Health Centers, will lead a
discussion focusing on lessons learned from the Massachusetts Health Care
Reform Implementation, the current environment of payment reform, and
innovative inclusive approaches that Centers or the PCA can consider going
forward.
Facilitation by Integrated Work
1
July/August 2014
Arizona Alliance for Community Health Centers
Board Retreat
July 31-August 1, 2014
1:45 – 2:00
Break
2:00 – 3:00
Alternative Payment Methodologies and Innovation (cont.)
3:00 – 3:30
Wrap-Up, Conclusions and Preview of Day 2
AACHC BOD Meeting – 2014 Audit
5:30 – 8:30
Social Dinner
Cocktail Hour – 5:30 pm (Cash Bar)
High Country Conference Center
1899 Bright Angel/Clear Creek Ballroom
Agenda – Friday, August 1
8:15 – 9:00
Breakfast
9:00 – 10:15
Growing and Strengthening Health Center Leaders for the Challenges
and Opportunities Ahead
As leaders, we develop our abilities in different dimensions over time,
enabling us to master our personal productivity, our management of people
and projects, coaching and mentoring others, and designing new structures
and systems to serve increasing scopes of responsibility within the
organization. By assessing your current level of mastery in each of the four
leadership dimensions, growing your capabilities in the areas where you need
development, and learning how to balance your time between them, you can
improve the results you achieve and your relationships in work and life.
Presented by Sue Brundege, Senior Consultant with Integrated Work, the
4D Applied Leadership Model can be used by individuals and organizations to
clarify the mindset and skillets needed for a successful transition into
executive and other leadership roles, reduce burnout and overwhelm, and
increase clarity about how to allocate one’s time and resources for the greatest
impact.
10:15 – 10:30
Break
10:30 – 12:00
Growing and Strengthening Health Center Leaders for the Challenges
and Opportunities Ahead (cont.)
12:00 – 1:00
Networking Lunch
Facilitation by Integrated Work
2
July/August 2014
Arizona Alliance for Community Health Centers
Board Retreat
July 31-August 1, 2014
1:00 – 2:30
What it Takes to be a Center of Excellence
When quality and high-value services permeate every aspect of health center
operations, from the moment the patient walks through the door to clinical
functions to documentation to post-visit follow-up, a health center can be
considered a “center of excellence.” High quality and excellent service is the
foundation of health center operations and the responsibility of every staff
member, regardless of their level of patient interaction. We will discuss about
what it means for a health center to be a center of excellence; identify
potential barriers to excellence and strategies to overcome them; and discuss
innovative ideas for increasing service excellence at health centers.
2:30 – 2:45
Takeaways, Action Steps, and Evaluation
Facilitation by Integrated Work
3
July/August 2014