The Let Alliance Northwood Proposition

The Let Alliance
Northwood Proposition
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An introduction to Let Alliance
The Let Alliance proposition for Northwood
Referencing
Tenant Evict
Rent Guarantee
• Let Alliance Fit for the Future
• Questions
•We work exclusively with letting agents
•Tenant referencing is at our core
•We’ve developed a business model that underpins letting agent business models
•We optimise revenue, reduce costs and manage risk for letting agents
•We support letting agent differentiation with landlords and tenants
•Our customers cannot be wrong
•Our team members are our family
Nathan Sandall
Referencing Team Leader
Direct Dial 01244 421995
[email protected]
Pauline Higgins
Head of Customer Service
Direct Dial 01244 564981
[email protected]
Joanna Dickens
Head of Customer Development
Direct Dial 01244 421990
[email protected]
Joan Sumner
Claims Team Leader
Direct Dial 01244 564987
[email protected]
Heidi Bell
Right to Rent Advisor
Direct Dial 01244 421161
[email protected]
Daryl Jones
Insurance Sales Team Leader
Direct Dial 01244 621845
[email protected]
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Your dedicated Northwood Team
Charlotte Blackwell
Aaron Murray
Erminia Serra
Joanne Hughes
Sarah Bradley
Armanda Barsyte
Rebecca Woolley
Megan Bates
Lisa Fortune
Eve Davies
Pip Goodbody
Matthew Winter
Ally Painter
“Who should I contact?”
Dedicated phone line: 01244 886226
E-mail [email protected]
We are looking forward to speaking to you!
Training / Customer Development
Joanna Dickens([email protected])
01244 564986
Tenant
Referencing
Landlords’
Insurance
Mandated
Tenants’ Liability
Insurance
Risk
Growth
Margin
Right-to-Rent
Northwood Rent
& Legal
Guarantee
Tenant
Referencing
Landlords’
Insurance
Mandated
Tenants’ Liability
Insurance
Risk
Growth
Margin
Right-to-Rent
Northwood Rent
& Legal
Guarantee
Questions Regarding Right to Rent?
Contact our Right to Rent Advisor Heidi on 01244 421161
or email [email protected]
Questions Regarding Right to Rent?
Contact our Right to Rent Advisor Heidi on 01244 421161
or email [email protected]
Tenant
Referencing
Landlords’
Insurance
Mandated
Tenants’ Liability
Insurance
Risk
Growth
Margin
Right-to-Rent
Northwood Rent
& Legal
Guarantee
Promoting Rent Protection
➢
- Common Objections
“Insurance never pays out!”
This is a service provided by us as the managing agent, it is not insurance. We have clear guidelines from
our own insurers which we adhere to closely to ensure that the whole process is as smooth as possible.
We do so much more that just pay the rent and legal fees. We continue to chase the rent, inspect the
property and check for abandonment, attend at court on your behalf and meet with bailiffs if required.
➢
“I thought you referenced the tenants?”
We do fully reference our potential tenants with a reputable external firm. However, people’s situations
can change overnight and rent protection is there to protect you. People can lose their jobs, experience
marital difficulties or bereavement, all of which could affect their ability to pay the rent
What is provided for just £5.28 per month (including IPT)
✓
Accidental Damage to the landlords property, household goods and non-permanent fixtures and fittings
like carpets and curtains
✓
£2,500 cover level
✓
Nil Excess as standard
✓
Monthly paid premium by Direct Debit (no fees to cancel)
✓
All claims paid direct to policyholder as the named insured party
✓
Tenants must make the claim when the accident takes place (not on tenancy check out)
Let Alliance Fit for the Future
– Preparing for a world without tenant fees
•On 23rd November 2016 the tenant fee ban was announced
•We tore up our 2017 plan and focused on developing our proposition to respond
to the ban
•In January we met with 100 customers, in 9 workshops:
•To share our knowledge from Scotland, our thinking and ideas
•To understand the impact and listen to their ideas
•The output was our 2017 development plan (hold that thought)
•This month we are meeting customers again, 50% for the second time
•And we’re meeting all of you!
These products are
available today:
Click to find out more
or call our Customer
Development Team on
01244 564986
Rent Guarantee
Portfolio Transfer
Rent Guarantee
Portfolio
Transfer*
Tenant Evict*
Landlords’ B&C
insurance*
Tenants Liability &
Contents Insurance
Tenant
passport
Additional
services for
tenants
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Rent on Time
Increasing
rents
Contractor
commission
Tenants’
liability
insurance*
Income
Protection for
Tenants
Rent Guarantee
Claims on Time
Let Alliance
Utilities
Landlords’ Home
Emergency
Assistance (block)
Introducing
landlords through
referencing
Tenant Evict
Landlords B&C
Insurance
Monthly
Premium Rent
Guarantee
Landlord asset
management
Tenants’
contents
insurance*
Tenant deposit
options
Tenant loans
These products are
coming soon!
Q2
1. Monthly Premium Rent
Guarantee
2. Rent Guarantee Claims
on Time
Q3
1. Rent on Time
2. Vision+ app
3. Introducing landlords
through referencing
Q4
1. Let Alliance Utilities
2. Landlords’ Home
Emergency Assistance
(block)
3. Income Protection for
Tenants
NEW PRODUCT:
MiniFleet
insurance
Vision+ app
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