Service User Member Involvement Team
Working to enhance your MySight
Minutes : Jan 30th, 2013
Present : Pauline, Julie, Stella, David
Apologies: Jack, Paul
please note:
A) meeting was not quorate but opinions had been sought
from members in advance where possible. Decisions are
indicative.
B) agenda taken out of standard order at the meeting but
recorded to pull together items in understandable topics: web
page to be moved to next month’s agenda
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Member update: New Provisional Members first meeting Kay, Shamaila
Jack confirmed as Member
Christine P, Bilal H, David N, Neil B – all still
interested in SUMIT.
1.Minutes & matters arising
Mark Shepherd will be the Trustees rep at February
meeting
JS & SH contacted people as part of clarifying interest in
joining SUMIT. Time of meeting and location are problem.
JS confirmed MC did not agree to PMc representing SUMIT
as business planning session as she was not a Member of
MySight
No amendments to priorities log. Further discussion about
format to enable potential new team members to access.
ACTION PMc to forward document in Word if possible
PMc advised that is agreed to SUMIT using one of centres
display stands
JS forwarded SUMIT comments on the Job Club to staff
team (particularly re possible counselling support): these
were well received & will help develop the scheme
2. Staff Guest :Tom England attended
MySight is seeking service user opinion to inform next year’s
schedule for day trips.
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Tom has drafted a questionnaire for comment.
Agreed;
content: 2 specific questions on day trips & one general
query about overall service
: letter on one side, questions on reverse
: option to put name or remain anonymous
process : Tom to edit questionnaire: to arrange printing &
circulation to all people on the database within next week: (if
there are any unanticipated delays questionnaire to be
included in next Newsletter)
: 'turn around' deadline by end of Mar to give
Tom time to act on the feedback
: SUMIT to use March meeting day (the
MORNING) to collate feedback
: JS/TE forward feedback to SUMIT for Mar
26th
: JS to email all staff to ask them to collect &
forward replies given to them specifically in response to the
questionnaire
: PMc to devise grid to collate feedback
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3. Updates
PMc / SH / JE attended the last Trustee meeting to update
them on Courtesy Calls. Very positively received. PMc has
drafted a review which will be circulated for comment when
completed before forwarding to Trustees & Staff. Any
specific feedback has been acted on tho one query remains
about cycling. JS reinforced how important it was for the
reputation of My Sight & the confidence of service users to
respond & react to the comments of people called as soon &
as accurately as possible ACTION PMc to follow up, &
complete review & outcomes so far including learning
JS has negotiated with Jane Rodgers to hold one of the
Benefits Workshops on a SUMIT meeting day ie Wed Feb
27th. These are one to one sessions & usually held on days
when more people in the centre.
JS to organise Promotional Flyer to be circulated in next
Newsletter
SH (& PMc) to write very brief piece for next newsletter
4. Membership Project
PMc has circulated draft proposals from informal
discussions of team
JS shared some thinking in staff team about establishing
'friend' category as some will consider it controversial to
suggest anyone who isn't VI could be a Member. In balance,
it was noted that SUMIT had wanted to recognise & value the
involvement of a variety of others. SUMIT proposals were
intended to clarify 'categories' not just as an administrative
process but to support & make more consistent future
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charging & communication activities
Agreed next steps; to take these recommendation to the
wider membership & staff
ACTION PMc to ask PB to draft questionnaire to be
circulated in April newsletter, & possible crib sheet for
follow-up Call Out. KD to assist.
AGREED Initial feedback & results to be collated for
discussion at the May meeting. Recommendations to be
drafted if possible but to be otherwise completed by June
meeting
5.Meeting day & time
team continued discussion & revisited key points for
making meetings as effective as possible, & for maximising
opportunities for as many Members as possible to be
involved.
Not clear right or wrong solution: also issues about room
availability & rental charges; problems for people to attend
evening meeting or one not local to them
AGREED Next 2 meetings (Feb & Mar) to be moved to the
afternoon – 1.00 til 4.00. Team to continue to keep all of last
Wed of month free until more clear about permanent
decision about day & meeting time. Work activities can be
planned for remainder of day if necessary. ACTION JS to
check if room available
AGREED April meeting to be held at 6.00 to include basic
business & workshop discussion focussed on ascertaining
comment & opinion of people who work ACTION JS to book
room
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ACTION PMc to ensure interested new members are aware
of changes.
6.Feedback from Business Planning Day
JS explained that the staff team met to discuss priorities for
next year. They had a general discussion to help planning for
next year & to bring forward ideas & suggestions, bearing in
mind the significant challenge of funding at the moment.
JS shared the detail of what staff proposed & the business
plan will be updated in due course
NEXT MEETING.
FEB 27th 1.00 – 4.00 at Ortzen Street
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