Job Description
Job Title:
JE Ref:
Business Co-ordinator
Post Number:
Service/ Department:
Watford BID
Salary band:
Band 4
You will normally be based at the town centre Police Station with
some working at the Watford BID office.
15 hours per week (spread over 3 days)
[The post holder is expected to work the hours required to meet
the demands of the role this may include evening and weekend
working].
Location:
Hours per week:
Section:
Driving licence
requirement:
Payment Allowance:
Inner Fringe Weighting allowance
Responsible to:
Head of Operations & Development
Responsible for:
n/a
PLACE IN ORGANISATION CHART OF DEPARTMENT:
Watford BID Board/Chair of Board
Chief Executive
Head of Development &
Operations
Marketing &
Communications
Manager
BID
Administrator
Business Co-ordinator
Purpose of Role:
 To develop, promote and manage the Watford radio link scheme with businesses/retailers in
Watford town centre.
 Working with key stakeholders to monitor intelligence, report and implement initiatives to help
reduce crime against business in the town and improve perceptions of the town as a place to
do business.
 To act as the liaison point between businesses and act as the point of contact with the Police
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and other stakeholders and the BID in relation to reducing crime in the BID area.
Key Accountabilities:




Assisting with and contributing to the successful delivery of Watford BIDs Business Plan
2015 – 20121, Theme 1, enhancing the look and feel of the town.
Effective management, delivery and expansion of the direct radio scheme across the town
centre.
Providing support, intelligence and guidance to businesses participating in the radio link
scheme.
Working closely with key stakeholders to ensure successful delivery of crime reduction
initiatives.
Responsibilities
 Effective and successful development of the direct radio scheme, increasing membership
year on year.
 Supporting and training businesses in the effective use of the direct radio scheme.
 Providing appropriate, effective and timely intelligence to businesses across the town which
supports the delivery of the direct radio scheme and the delivery of theme 1 of the BID
Business Plan.
 Maintenance and management of the direct radio scheme.
 Facilitating and managing monthly meetings with members of the direct radio scheme.
Circulating minutes and updating websites and other communication channels with the
appropriate and relevant information.
 Maintain the Association of Business Crime Partnerships, Safer Business Award.
 Maintain all relevant databases and budgets – reporting any issues to the Head of
Operations & Development.
 Assisting in the delivery of Watford BID’s key theme 1 promoting and ensuring a safe and
welcoming town centre.
Key Performance Indicators:
 The successfully delivery and development of the radio link scheme providing which ensures
the Business Co-ordinators post is self-financing in all aspects.

Key Relationships:
 Hertfordshire Police and Watford BID team.
 Town centre and Watford business community.
 Watford Borough Council, other key stakeholders such as Herts County Council.
 Members of the Board.
 Relevant professional agencies and organisations.
Important Notes Relating to Duties:
In dealing with any form of contract or tendering procedures on behalf of the BID, the holder of
this post is personally responsible for ensuring that she/he:- Is familiar with the relevant requirements of contracts procedures, Rules and Financial
Procedure Rules, and other management guidance that may be given from time to time;
- Complies with these formal requirements and related procedures; and
- Seeks advice from an appropriate person with specialism in subject area if in any doubt
about the proper course of action.
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PERSON SPECIFICATION
This section presents the knowledge, skills, experience, personal qualities and qualifications that
are considered essential for a person being deployed to this role.
Knowledge/skills/qualifications:
 Educated to good level
 Knowledge of retail security or policing
 Knowledge of working in a town centre or retail environment
 Understanding of working with partnerships
Experience
 Experience of working in a retail or security/policing environment
 Working with a range of organisations and stakeholders in a town centre environment.
 Mentoring, managing or training people
 Dealing and presenting to a diverse audience
 Report writing and presenting.
ICT/ technological aptitude
 Experience of working with a radio security system
 Experience of working with a range of IT products (e.g. MS Office applications, Intermediate/
advanced Outlook, Spreadsheets, database etc)
Personal qualities
 Good people and relationship skills
 Excellent communication skills
 Ability to work independently
 Patient yet tenacious
 Open to new ideas
 Creative and innovative thinker.
Politically Restricted Posts
This post is subject to operating to BID company guidelines.
Job Share:
Job Share will not be considered for this post.
Equal Opportunities:
Watford BID fully supports the terms of The Equality Act 2010. We are an equal opportunities
employer and do not discriminate on any grounds. We want a diverse workforce which reflects
our community and welcome applications from everyone regardless of age, disability, sex, race,
religion or belief, sexual orientation, gender reassignment, pregnancy and maternity and marital
or civil partnership status.
If you have a disability and demonstrate that you fulfil the essential person specification criteria
for the role on your application form, you will be invited for an interview. If you feel that you could
carry out this post with some adjustments, please let us know. If you require particular
arrangements made for interview etc (e.g. signing, access), please indicate this on your
application form.
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Job description:
Name
Date
Written by (Manager)
Maria Manion
06/07/2016
Approved by (Human Resources)
Temitayo Banjo
15/12/2016
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