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CRM On Demand Partner Program
Sign Up Steps
Oracle CRM On Demand Partner Program - Key Components
• OPN Members who wish to go to market and be approved resellers
and/or implementation partners for Oracle CRM On Demand must
undertake the program requirements
• Highlights – the Program offers:
• Reseller Agreement / Distribution Agreement
• Sales Champion – Web courseware and assessment test to
become an Oracle CRM On Demand sales expert
• Developer Champion – Web courseware and assessment test to
become an Oracle CRM On Demand developer expert
• Professional Consultant – Courseware to become an OU certified
CRM OD implementation consultant
• Demonstration, Developer and 30 Day Trial Login Accounts
Oracle CRM On Demand Partner Program - Sign-Up Steps
How to become a CRM OD Partner – 7 Steps
1.
OPN Member in good standing
- Partner needs to be a current (paid up) OPN Member
2. Join Siebel PFA (Product Focus Area)
- Partner applies to join the Siebel PFA
Partner goes to this link to fill out the landing pad questions ...
http://www.oracle.com/partners/home/pf/global/siebel/unauth/index.html
When request is processed and accepted, Partner will see the Siebel link
under the Product Focus Heading in 'My Company Initiatives area of OPN
This request takes up to 5 days
Oracle CRM On Demand Partner Program - Sign-Up Steps
3. Join CRM OD GTMi (Go To Market initiative)
- Partner sends email to OPN IC with the subject line
"Request to Participate in the Siebel CRM On Demand GTMi“
Email address for OPN IC is [email protected] . Include Partner Company
Name and OPN 12 Digit PIN in the email
This request can take up to 5 days (even better to combine this with item 2 before)
- OPN IC sends email to Partner with link to GTMi dashboard and specifies
additional steps to request a development account
- Once Partner is accepted into the CRM On Demand GTMi, they will get access to the
Global and the APAC specific CRM OD Dash Board
Global -http://www.oracle.com/partners/home/bi/global/siebel-crm/auth/index.html APAC http://www.oracle.com/partners/home/bi/apac/english/siebel-crm/index.html
Oracle CRM On Demand Partner Program - Sign-Up Steps
4. Distribution Agreement (DA)
- DA is a Distribution Agreement or other term could be a 'Reseller Agreement'. As
CRM OD is an applications resell product, the terms and conditions for reselling CRM
OD as a SaaS offering are not covered by a standard Apps FUDA (Full Use
Distribution Agreement) or by an Apps FUDA Addendum. So, CRM OD has its own
DA/Reseller Agreement/Addendum
- A CRM OD DA is an important milestone for Partners who are approved members of
the CRM OD GTMi (i.e. approved members of the OPN program for CRM OD). A DA
allows us to transact business with that Partner with constant flow - that is, we do not
need to seek One-Off Approvals each time the Partner wishes to transact. Credit
checks, Code Of Conduct checks are all pre-approved as part of signing the Partner
up to the DA.
- Until a Partner signs a DA, they are restricted with their demonstration capabilities
and are unable to obtain a CRM OD Demonstration Login
Oracle CRM On Demand Partner Program - Sign-Up Steps
4. Distribution Agreement (DA)
- Partner must either be a CP Partner or be put through the Accelerator Program to
accelerate them from P status to CP status. CSMs (or PDM if CSM not available) need
to work with the Partner to put up the LJE Approval. This will also require a Business
Plan from the Partner indicating how they will go to market around CRM OD, lead
generation activities and events, their staffing/resources levels to successfully sell and
implement CRM OD, training/certification for CRM OD etc. The LJE Approval must go
up to the Country Channel Apps GM for review before undergoing higher level
approvals from A&C (Darren and Bronwyn)
- Once approved, CSM need to request
Via OPN IC, a Code of Conduct Check on the Partner
Via County Credit Check, a Credit Check on the Partner
- CSMs then apply to the Country Contracts Department for CRM OD Distribution
Agreement to be drafted (with details of Code of Conduct check, Credit Check, LJE
Approval and Business Plan)
- CSM sends to Partner to get executed
Oracle CRM On Demand Partner Program - Sign-Up Steps
5. Oracle Developer Champion
- If Partner wants to have access to the hosted Development area of CRM On
Demand, they will need to obtain a Developer Account
- At least one individual from Partner must undertake the on-line guided learning path
and sit the assessment exam
Guided learning path is at http://www.oracle.com/partners/education/roadmaps/global/developer/siebelcrm-on-demand-developer.html
- Upon 80% pass on the assessment exam, Partner can apply for a Development
Account. Apply for a Development Account at http://www.oracle.com/partners/home/bi/global/siebelcrm/auth/siebelcrm-ondemand-development.html
Partner also need to agree to the terms and conditions of the CRM On Demand
Development Addendum sent to them after passing the Assessment Test
- Partner may also access the Oracle Developer Forum at
http://www.oracle.com/partners/develop/build/global/siebel-crm.html
Oracle CRM On Demand Partner Program - Sign-Up Steps
6. Oracle Sales Champion
- Demonstration account access allows Partner to demonstrate CRM On Demand
- Partners who have already signed a CRM On Demand Distribution Agreement or
have been approved for a CRM On Demand Development Account can apply for a
Demonstration Account
- Otherwise, at least one individual from Partner must undertake the on-line guided
learning path and sit the assessment exam
Guided learning path is at http://www.oracle.com/partners/education/roadmaps/global/sales/siebel-crmondemand.html
Upon 80% pass on the assessment exam, Partner can apply for a Demonstration
Account. Apply at http://www.oracle.com/partners/home/bi/global/siebel-crm/auth/siebelcrm-ondemanddemonstration.html
Oracle CRM On Demand Partner Program - Sign-Up Steps
7. Oracle Certified Professional
- Partner staff may wish to become certified implementation professionals for CRM On
Demand
- Courses are offered by Oracle University and Partners obtain a 25% discount
- Courses cover Administration Essentials, Implementation Workshop and Advanced
Analytics
- Guided learning path can be found at
http://www.oracle.com/partners/education/roadmaps/global/implementation/impl-siebel-crm-ondemand-admin-certprof.html