HASSLE-FREE
TRAVEL
TO HELP MAKE YOUR TRAFALGAR GUIDED HOLIDAY
SIMPLE FROM THE START, PLEASE READ THIS
INFORMATION BEFORE YOU LEAVE HOME.
YOUR DOCUMENTS
All your airport transfer and pre-trip accommodation
details can be found in your itinerary — please read
this information and check your booking details
carefully. If you have any concerns, please contact
your Travel Agent or Trafalgar consultant before you
leave home.
PASSPORT AND VISAS
It is your responsibility to hold a valid passport,
including any necessary visas. We cannot assume
responsibility for obtaining any documents en
route. Please contact your Travel Agent, Trafalgar
consultant or applicable government authorities for
further details.
AIRPORT ARRIVALS
AND TRANSFERS
Please attach your red Trafalgar luggage tag to
your suitcase before you travel to help our Airport
Hosts spot you in the arrivals hall. If your airport
transfers are included, details can be found in
your itinerary.
WELCOME RECEPTION
We’ve organized a Welcome Reception to
celebrate the start of your guided holiday with us.
See your itinerary for details.
DON’T FORGET TO ACTIVATE
YOUR REGISTRATION AT
www.trafalgar.com/mybooking
Your details enable us to:

Personalise your trip

Streamline your holiday

Log your emergency contact details
GET CONNECTED
You can chat with fellow travellers before you depart,
see photos from our trips and read reviews on our
Facebook, Twitter and Instagram pages. And to find out
more from guests on the road, just go to #SimplyTrafalgar.
Please turn over for destination specific info.
YOUR LUGGAGE ALLOWANCE
19”
SUITCASE
One large suitcase not exceeding 50lbs (23kg)
in weight and 30x18x10” (76x45x25cm) in
dimension. Porterage of this luggage at hotels
is also included.
HAND LUGGAGE
One piece per person, which should be small
enough to fit under your coach seat or in the
small overhead compartment above (luggage
with adjustable handles and wheels will not fit).
DESTINATIONSPECIFIC
INFORMATION
ITINERARIES STARTING
IN LONDON
NORTH, CENTRAL
AND SOUTH AMERICA
Please read below to confirm the details for
starting your trip.
Important entry requirements for
the USA, Canada, Costa Rica, Mexico,
Panama and South America:
• T he Trafalgar London hotel featured on the trip
itinerary – and I booked through Trafalgar.
The details of your hotel pick-up time will
be confirmed in your Welcome Pack, available
at your hotel.
• I am staying at the Trafalgar London hotel featured
on the trip itinerary – but I booked it directly or
through my Travel Agent.
Please call our London Reception Centre at +44
(0) 207 620 8900 once you have checked into
confirm your pick up time. Tell us your:
 Name

Trip name

Departure date

Hotel name
• I am staying at a different hotel (not the one
featured on the trip itinerary) – and I booked
it through Trafalgar or my Travel Agent.
Please contact our London Reception Centre
at +44 (0) 207 620 8900 or email
[email protected] and tell us your:
 Name

Trip name

Departure date
• Y
ou will need to make your way to our London
Reception Centre to be picked up. Please arrive at
least ten minutes before your pick-up time.
THE LONDON
RECEPTION CENTRE
Your point of contact for all holidays starting in
London, our London Reception Centre features free
internet, WiFi access and daily newspapers. Our
knowledgeable Local Hosts can also help you with
any questions and book London sightseeing tours,
day trips and priority tickets to famous attractions.
WE’RE OPEN
Winter (October 25 2016 – April 8 2017):
Daily 7am – 7pm
Summer (April 9 2016 – October 24 2016):
Daily 5am – 7pm
To enter and leave the USA, Canada, Costa Rica,
Mexico, Panama and South America, all guests
including children must be in possession of a
machine-readable passport that must be valid for
at least six months beyond the conclusion of your
trip. It is the responsibility of each guest to ensure
they have a valid machine-readable passport as
well as any necessary visas. Some itineraries may
require multiple-entry visas, and passports may
now be required to board domestic flights for
residents of some U.S. states. Before you travel, be
sure to check with your Travel Agent or applicable
government authorities to confirm the specific and
possible changes to passport and visa requirements
for the countries you intend to visit. The operators
and/or their employees are not responsible for
passport, visa requirements, entry, health or other
requirements of the countries visited or for any loss
sustained by you for failing to comply with laws,
regulations, orders and/or requirements of the
countries visited.
AUSTRALIA AND
NEW ZEALAND
While in Australia and/or New Zealand, you’ll
be traveling with our ground partners, AAT Kings.
Should you have any questions, please contact
them at:
ASIA
Should you require any assistance
while traveling in Asia, please contact
our local partners at the following
numbers during office hours:
Cambodia:
Trails of Indochina
(+855) 63964426
China:
Beijing Central Tours and Safari
(+86) 1058694013
Japan:
JTB
(+81) 357965433
Singapore:
Tour East
(+65) 67351221
Thailand:
Diethelm Travel
(+66) 26607000
Vietnam:
Trails of Indochina
(+84) 838441005
Myanmar:
Diethelm Travel
(+95) 1 8610 458
24 hour emergency contact details
for our Asian partners will be supplied
with your travel documentation.
AAT Kings: Australia
For guided vacation questions:
Tel: 1300 228 546 – follow prompts to Guided
Holidays booking and enquiries.
Mon to Fri 9am – 6pm, Sat 9am – 1pm (EST)
For Mini-Stays questions:
Tel: 1300 228 546 – follow prompts to:
Short Breaks bookings and enquiries.
Mon to Fri 9am – 6pm, Sat 9am – 1pm (EST)
To reconfirm departure times follow prompts to:
Reconfirm Day Tours and Short Break departure times
6:30am – 12am (EST) – 7 days a week year round
AAT Kings: New Zealand
Tel: 0800 500 146
Mon to Fri 8:30am – 5pm (NZT)
ADDRESS AND
CONTACT DETAILS
Trafalgar London Reception Centre
79 York Road
London SE1 7NJ
Email: [email protected]
Tel: +44 (0) 207 620 8900
I am printed on recycled paper. #JoinTrafalgar