TYPICAL ENAGEMENT PROPOSAL
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Contents
1
1.1
2
2.1
WHAT IS ASSET360 SNAPSHOT ..............................................................................4
Asset360 Snapshot Process .................................................................................4
ASSET360 SNAPSHOT REPORT ...............................................................................5
Contract Assessment ..........................................................................................5
2.2 Efficiency Assessment.........................................................................................6
2.2.1 Technical Assessment - Introduction ................................................................. 6
2.2.2 Optimal Availability (OA) .................................................................................... 6
2.2.3 User interaction.................................................................................................. 7
3
ASSET360 CONTRACT ............................................................................................7
3.1 Asset360 Process ................................................................................................8
3.1.1 Pre-Installation documentation ......................................................................... 8
3.1.2 Information Assessment .................................................................................... 8
3.1.3 Strategy session.................................................................................................. 8
4
COSTS ...................................................................................................................8
4.1
Asset360 Snapshot .............................................................................................8
4.2
Asset360 Snapshot Detailed Report ....................................................................9
4.3
Asset360 contract or Asset360 PrintPro ..............................................................9
5
REQUEST FOR SNAPSHOT .....................................................................................9
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EXPLAINED
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What is Asset360 Snapshot
Is a software implementation process that assess a client’s current rental and
owned printer assets status with regards to their contracts and asset usage.
1.1 Asset360 Snapshot Process
1.
2.
3.
The client provides information to Fineprint via a scanfile which the client fills
in. (a form that is filled out with information from the printers and contracts)
The scan-file information once completed is uploaded into Asset360 Snapshot
A high-level report is produced with the following information:
a. Contract Ageing Graph
i. Out of contract,
ii. 30 days to expiry,
iii. 90 days to expiry,
iv. 1 year to expiry
v. 3 years to expiry
vi. 5 years to expiry
EXAMPLE OF AGEING
b. Current Optimisation Graph
i. Over-utilised assets
ii. Under-utlisied assets
iii. Correctly optimised assets
iv. Percentage of most over-utlised assets
v. Percentage of most under-utlised assets
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EXAMPLE OF OPTIMISED
c. Potential savings outcome of the above is intended to take a client;
FROM THIS SCENARIO
TO
THIS SCENARIO
4. The client may then elect to either purchase:
 the detailed Asset360 Snapshot report
 or install Asset360 Contract (which provides contract information only) or
 Install Asset360 PrintPro (provides the above as well as continuous
utilisation and optimisation recommendations, on a quarterly basis
Asset360 Snapshot Report
1.2 Contract Assessment-Explained
Asset360 contains a cost evaluation module to analyse the costs of the printer fleet,
both fixed and variable and compares this to market norms and trends in similar
industries. It also assesses financial controls in any place within the organisation around
the printer fleet and in essence, also assesses if the amount being paid agrees to both
the printers and invoices being received. Without going into excessive details, the
contract assessment includes the following:
 Visibility on all assets - in other words a detailed summary of all leased and owned
assets;
 Controls or lack thereof around all leased and owned assets;
 Alternatives on existing vs. future financing costs;
 Current contingent liabilities and commitments made in the finance / lease
agreements; and
 Savings opportunities
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1.3 Efficiency Assessment
1.3.1 Technical Assessment - Introduction
Contrary to general Enterprise IT, Enterprise printing is an industrial commodity and
requires a whole different approach to standard IT. Printing environments differ from
enterprise IT environments in that it contains movable parts, duty cycles, production
cycles, consumables, etc. The most suited mechanism therefore to evaluate the
efficiencies of Enterprise Printing is Optimal Equipment Efficiencies (OEE). OEE is a
precision engineering standard that tests the interaction with any industrial commodity,
using similar basic principles.
Asset360 Snapshot contains built in electronic forms and processes to assess the
technical efficiency of an enterprise print environment using OEE principles.
During the technical assessment, Fineprint evaluates a range of technical elements that
impact on the Availability and User Interaction within the printing environment.
1.3.2 Optimal Availability (OA)
Availability is defined as the percentage of time that a system is available for use.
Availability of shared enterprise resources is a key aspect as it directly impacts on user
productivity. A lack of acceptable availability builds user frustration that leads to users
motivating the application of additional resources. If a solution therefore cannot offer
acceptable availability, it will not be sustainable in business. There is also a cost
implication to availability and a sustainable environment is not necessarily a Best Cost
(OEE principle) environment. An enterprise shared resource that offers acceptable
availability (sustainability) and complies with Best Cost principles we refer to as Optimal
Availability (OA).
OA cannot be obtained by calculating enterprise averages as it is obtained in user
habitats we refer to as Geographic Entities (GE). To offer OA over an enterprise
therefore requires an understanding of each GE and design the OA level for each
individually.
OA is the product of a large number of elements in a printing environment. The
following are areas we assess in measuring the OA of an enterprise-printing
environment:
 Stability – Note that there are several technology print engines available for
commercial office use. There is an integral difference in engine stability and
therefore it impacts directly on availability;
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 Speed – Speed is a key component of availability. Asset360 applies OEE formulas to
calculate the ideal speed for a GE;
 Input rations – Asset360 calculates optimal paper input levels to optimise
availability;
 Output ratio’s - Calculates output ability.
Enterprise facilities distribution - understands the demand for electronic (printing), and
manual (MFU functionality, i.e. copy, fax, scan) origination throughout the enterprise to
distribute an optimal load.
1.3.3 User interaction
User interaction is equally important to evaluate. It is a key element that leads to user
frustration. Especially in a shared enterprise resource, user interaction is key to increase
sustainability.
Even though Availability is the key component of eliminating user interaction, there is a
further requirement for certain levels of interaction in the environment that ensure
availability with limited or no user interaction.
User interaction is also a product of a large number of unique factors. We will only list
some factors that impact on user interaction below without going into any detail for the
purpose of this proposal:




Availability
Help desk
First line support
Automation
2
Asset360 Contract
Asset360 Contract
An on-line contract management software application providing the following
solutions:
1 Asset Management – Matches assets to contracts, with electronic verification
of leased and owned assets;
2 Business Intelligence – Matches invoices to contracts (including all
escalations) highlighting current contingent liabilities and monthly financial
commitments;
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Contract Management – Contract ageing report i.e. contract status at your
fingertips with adjustable notifications and flags;
4 Contract Reports – Early warning notification of expiring contracts
5 Optimisation – Continuously recommends an optimised environment via fleet
efficiency calculations (using Optimal Equipment Efficiencies calculator) *;
6 Links all relevant internal and external role players to assets;
7 Workflow processes to govern all changes in assets;
8 Service Level Agreement Management;
9 Electronic user survey to evaluate business requirements (work related
printing) with satisfaction levels;
10 Master finance agreement with a preferred finance facility and
11 Savings calculator for auditable savings monitoring and reporting.
 Optimisation is an additional feature that PrintPro has over
Contract
2.1 Asset360 Process
2.1.1 Pre-Installation documentation
Compliancy documents of both the client Change control procedures and
Fineprint Pre-Installation checklist to be completed to ensure smooth and trouble
free implementation
2.1.2 Information Assessment
The assessment phase will include the following activities:
 Installation of Asset360
 Load contracts on hand
 Physical and electronic asset verification
 Evaluate technical asset cycles
 Print Asset reports
2.1.3 Strategy session
On completion of the assessment, Fineprint will deliver a comprehensive report to the
client during a strategy session. There is a range of commercial and technical strategies
that will assist the client to configure a best output environment.
3
Costs
3.1 Asset360 Snapshot
Asset360 Snapshot can be conducted at risk with no charge to our clients.
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3.2 Asset360 Snapshot Detailed Report
Should the client request the Asset360 Snapshot Detail Report based on the findings in
Asset360Snapshot a detailed costing will be provided to the client, this is based on:
 Number of printers
 Number of users
 Any additional work required, i.e.
 Audit
 Data capturing
 Travel
 Out of pocket expenses
3.3 Asset360 contract or Asset360 PrintPro
The use of either software will depend on the client’s requirements as to whether it is
confined to contract management only or extended to include optimisation and
utilisation of the client’s printer fleet.
Asset360 contract and PrintPro are costed with the Asset360 calculator, they are
charged per printer. The costs normally equate to the following:
 Year 1 - % of savings
 Year 2 – 5 % of savings
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Request for Snapshot
Should you require Fineprint to conduct a Snapshot on your printing environment please
contact the following people:
Sven Nothard–Key Accounts Manager
[email protected]
+27 82 782 8467
And for
Technical assistance please contact:
Rian van der Merwe –Technical Director
[email protected]
+27 82 257 2601
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