CUSTOMER SERVICE CHARTER
ABOUT LIZ
Liz loves a win-win. She
reveals the secret to living
consciously in order to achieve
dramatic growth and prosperity
in your business, and also have
a positive impact on the
betterment of humanity. Liz
calls it “The Original Human
Services”. There is a large
focus on creating genuine
connections with your
customers, which is valued by
your customers, and provides
business longevity for you.
Service with Soul is a training and consultancy service, delivering
customer service training to the SME sector. Training and consultancy is
delivered:
face to face
through a flexible audio series training package, or
one-on-one coaching sessions.
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Service excellence is a critical element that no business should ignore.
Hours of Operation
The delivery of my training and coaching is largely based on the
availability of my clients. I am flexible and will do my best to work my
consultancy delivery in with your schedule.
Confidentiality
Service with Soul prides itself on maintaining absolute confidentiality in all
business dealings.
We would never sell or on-forward your details to any third party.
Values
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Sincerity
Trust
Presence
Quality
Transparency
Respect
Fun
Responsiveness
We love to hear from you and have created several avenues of contact. Please use the one most convenient
to you and we’ll get back to you as soon as we are available.
Phone
Same day
Website
24 hours
On-line chat
24 hours
Email
24 hours
The Human Services
At Service with Soul we like to have a human-to-human genuine connection, when conducting a business
transaction. At Service with Soul, we like to get to know you the person as well as you the business owner.
We will always do our very best to ensure your dealings with us are professional, courteous and enjoyable.
We have a can-do attitude in all we do to assist you with a better level of service.
Level of Professionalism
You will be greeted with warmth. We have a relaxed professional mindset which creates better relationships
with our customers, alliances and business partners.
Help us to Help you (Customer Feedback)
We welcome all feedback on the level of success we have in providing you with our services. This provides us
with the opportunity to improve our level of service to you.
Please contact on:
Email
[email protected]
Phone
+61 417 344 864
Social Media Facebook, LinkedIn
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“The goal as a company is to have customer service that is not just the best,
but legendary”
Sam Walton
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