Great Ideas - Ownership Thinking Brad Hams Overview In The Great Game of Business Jack Stack essentially wrote the autobiography of Springfield Remanufacturing Company, telling the story of SRC’s remarkable turnaround and on-going exceptional performance. Brad Hams picks up where Stack’s story leaves off, delving deeper into, not only the philosophy that drives The Great Game, but also building out the toolbox that companies can use to implement this type of thinking and behavior. Subtitled “How to End Entitlement and Create a Culture of Accountability, Purpose and Profit”, Ownership Thinking provides the framework for building a Great Game-type organization. Key takeaways • Hams asserts that it is fundamentally important to teach people how your company makes money -- otherwise, they have no sound basis for pushing improvement • A critical piece of the puzzle is helping everyone understand their impact on the top and bottom line -- connecting the dots between their role and the company’s results • There are two key tools to consider in Ownership Thinking: Incentive Plans and Rapid Improvement Programs (RIPs) -- and both are meant to impact organizational culture, as well as the bottom line • Incentive Plans are an important part of a company’s overall compensation system and they are self-funding: demonstrated improvement leads to specific rewards • RIPs are the equivalent of Games in The Great Game of Business: specific areas of focus for performance improvement, e.g. scrap reduction or new customer acquisition What one thing ... should you try? A great place to start with Ownership Thinking, after providing your team the necessary education and background, is by targeting an improvement area and having a group within the company design and implement a RIP, for instance in Sales or Operations. One Step Beyond [email protected] www.onestepbeyondllc.com 412.849.7261
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