HELEN C. FRANCISCO
Bldg. 55 IBN Nubata St. Madinat Khalifa South Doha Qatar
Cellphone # 66340528
Email Address : [email protected]
On Family Visa Status
OBJECTIVE:
Seeking a position to utilize my skills and abilities in the fast-paced Industry that offers
Professional growth while being resourceful, innovative and flexible
Qualification Summary
Support professional experienced working in fast-paced environments demanding
organizational, technical and interpersonal skills. Self motivated, trustworthy, ethical and
hardworking, committed to superior and customer service. Resourceful in completing projects;
able to multi-task effectively. Capabilities include:
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Microsoft Office & Internet
Computer Operations
Word processing & Typing
Customer Service & Relationship
Filing & Data Archiving
Office Equipment Operation
Telephone Reception
Employment History
Paotsin Specialties
Administrative Assistant/Document Controller
Caloocan City, Philippines
July 05, 2010- June 21, 2013
 Coordinate to Main Cashier in different branches for their request of materials such as
(journal tapes, cash invoices, campaign materials, cleaning materials)
 Check and verify request ready for encoding to keep records and to prepare summary of
all items reports.
 Check all the items prepared ready to deliver on the following day.
 Manually prepare the following forms for planned request items:
 Gate pass with Ingress form
 Gate pass form
 Ingress form
 Commissary request for item released form
 Employee Acknowledgement form
 Keep track of borrowed materials and check if they returned.
 Collate, organize and fill all assigned form for checking and filling of it.
 Collate all request for uniforms of all employee from Sales department, office department,
production department and all the commissary staff.
 Prepare summary report for all request uniform and released it to every employee.
 Manually prepare deduction reports for the damages materials and deduction of uniforms.
Kenway Management and Services
Data Encoder
San Juan City, Philippines
Feb. 01, 2008 – Sept. 09, 2009
 Assign to entry specific data comes from the credit card application documents, credit card
check and approved, declined and cancelled credit card application documents to the
system.
 Verify accuracy of data for the assurance of quality works.
 Check the records of client credit card application ready to approved or to declined before
processing.
Everything Online Phils./Robac Internet Café
Customer Service Assistant/Receptionist
Pasay City, Philippines
Jan. 08, 2007 – Jan. 08, 2008
 Answer queries from the customers as to the services available at the outlet.
 Assist customers in printing, scanning and other internet applications.
 Monitor log -in and log-out of the customers to ensure proper computation of the
computer usage and correct billing.
 Prepare all the summary sales report.
 Check the amount to be paid by the customers and to keep track of the sales.
 Fillings of forms of sales records and official receipt.
 Monitor and requesting petty cash fund.
 Monitor and report inventory levels and recommend stock replenishment.
Positive Response Vision
Sales Executive/Telemarketer
Makati City, Philippines
Jul. 15, 2006 – Dec. 01, 2006
 Assign in outbound department to promote new products and services to regular and new
clients.
 Discuss to the customer quality, benefits, function and uses of the products.
 Close all the sales, give discounts and additional privileges of customer.
 Follow-up clients regarding product delivered.
 Answer, assist client complaints or question and give the best solution.
 Maintain monthly quotas to meet by the team.
Cosmos Bottling Corporation Phils.
Clerk/Bookkeeper
Bulacan, Philippines
Nov. 25, 2005 – May 10, 2006
 Monitor and receive A/R documents from 2 warehouses.
 Check and verifies the accuracy of Customer No. Salesman No. and references of the
documents before encoding to the System.
 Encodes all A/R documents such as:
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Official Receipt (O.R.)
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Empties Liquidation Receipt (E.L.R.)
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Debit Memo / Credit Memo (D.M/C.M.)
 Ensure systematic and orderly filling of documents.
 Check and update edit list of A/R ready for posting.
 Perform other functions assigned by the Supervisor.
Innodata Philippines Incorporated
Litigation Encoder
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Conduct files and data reviews.
Entry the specific data needed by the clients.
Scan and retrieved the data for the assurance of quality information.
Verify accuracy of data.
Combined data from various systems ready for compile.
Icaonapo, Litong, Navarro & Associate Law office
Secretary/Receptionist
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Makati City, Philippines
Aug. 15, 2001 – Oct. 10, 2003
Manila City, Phillipines
May 08, 2000 – June 01, 2001
Encode, draft, and print business correspondence documents.
Operate office equipment such as photocopier and fax machine.
Coordinate appointments and meeting schedules.
Answers telephone, screens callers, relays messages, and greet visitors.
Files documents in alphanumeric order and locates material from files.
Pick up delivers of material as required.
Order and maintain office supplies.
Open, sorts and screens mail.
Educational Attainment
Philippine Christian University (1996-2000)
1648 Taft Ave. Cor. Pedro Gil St. Manila
Bachelor of Science in Computer Science
Informatics Computer College (Jan. 2007- Feb. 2007)
380 Rizal Ave. Ext., Grace Park Caloocan City
Certificate of Course Completion in PC Troubleshooting and Networking
Seminar and Training
Computer Hardware Maintenance & Troubleshooting
Philippine Christian University
February 27, 1999 CCSIT Department
C++ Programming
Philippine Christian University
February 25, 1999 CCSIT Department
English Communication with American Accent
Newfield International
March 2007 President Tower Timog Ave. Quezon City
Personal Data
Age
Birthday
Civil Status
Weight
Height
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33 Years Old
October 10, 1979
Married
55 kilos
5’4”