Herbal Hours
Back to Basics
Build your business through herbal hours
What are they?
• Herbal Hours will help you grow your business. You will meet new people each time you host one.
• Nature’s Sunshine Products are a great way to introduce healthy choices to Canadian families in a relaxed setting.
• Helping new customers take charge of their health by taking preventative measures or supplementing an already
healthy lifestyle is what we do.
• By offering Herbal Hours as one of the many services a Nature’s Sunshine Associate provides, you are now able to
share your message of good health habits to more people .
• It’s just as easy to show your products to one person as it is to show them to five people.
• Duplicate your efforts and watch your business grow. Potential customers gather in the informal, friendly
surroundings of a home, club, office, or any place where people meet, where you, the professional Nature’s Sunshine
Associate, share information and educate them about your products. Most families are concerned with their
nutritional well-being and appreciate our clear and professional health message.
An Herbal Hour has four primary objectives:
• Educate attendees
• Sell NSP products, on which you will earn a commission
• Sponsor others to join NSP, which increases your cheque size as you earn commissions on the
efforts of others in your group
• Commit at least 2 others to host Herbal Hour meetings, which helps ensure that you will never
run out of prospects to work with
Sponsoring
Offer the business opportunity with pride!
• You have the opportunity to build business partners and teams & you will be able to earn override
commissions
• It’s fun & rewarding to help others: health & financial
• Nature’s Sunshine offers quality products (over 200 in Canada) and has been in business since 1972
• No inventory required to become a business partner
• Discounts: 10% preferred customer; 20% associate and 30% when you become a manager
Distribute the information and let them decide what they want to do. We are in the relationship
building business. Follow-up and stay connected your prospects!
OPPORTUNITY GIFT BAG
Inside this bag is:
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Marketing Plan
Product Guide
Your Business Card
Choice of either the Member Opportunity Flyer OR the Introduction to NSP brochure (these are found on VistaPrint and our corporate
website)
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https://www.naturessunshine.com/content/ca/forms/Business_Op_Flyer.pdf
https://www.naturessunshine.com/content/ca/misc/pdfs/formsAndDownloads/NSP%20intro%20pamphlet.pdf
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Quality Brochure - https://www.naturessunshine.com/content/ca/misc/pdfs/Quality-broch-eng.pdf
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I would also put in a coupon that says “Redeem for a coffee/tea with me at any Tim Hortons/Starbucks near you!” This way you are planting the
seeds for a follow up meeting.
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I would put these in a cellophane clear bag you can buy from the party store or dollar store. Then tie it with a ribbon on top. You can
put a sticker on it like “MY Gift to You!”
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This is also put out at the beginning of the Herbal Hour so people can see it.
You give these out to people at the end who have expressed interest in learning more about the Business Opportunity. Make sure you
reference it at the beginning so they know what it is
Plan your presentation
• Your herbal hour, will contain 3 parts: Opening, middle and closing
• Practice your 30 second infomercial
• Share your ‘’why’’. There is a good chance your ‘’why’’ will speak to others
• Be prepared: product information, product guides, fact sheets, product, samples, business cards, BSQ,
price lists, habit of health, etc
• Browse the website and get familiarized with product
• Label all your material ahead of time
• Have guests sign-in (contact information, for future follow-ups)
• Have confidence by knowing you are offering high quality products
Plan your presentation
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Your next available dates (next 30 days)
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Product (protein, zambroza, chlorophyll, other..)
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Hostess packs
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Business opportunity packs. - There is a good chance you will meet future prospects. Be ready to give them information
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A calculator
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Pens
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Business Cards
IDEAS TO HELP YOU GET STARTED
So, what’s next? No doubt, if you’re like most people, starting
something new can be a little overwhelming.
Here’s some ideas to get you started.
The first place to start is to think of things you are naturally
interested in. Subjects that you personally are interested in—
no doubt you have learned a lot about your own interests and
that makes you a natural teacher!
TOPIC PRODUCTS
1. _______________________________________________
2. _______________________________________________
3. _______________________________________________
Few examples:
1. Healthy Children: How to have
happy and healthy children—home
and school!
2. Eat better—feel better: How to use
Superfoods and nutritional supplements
as part of your family’s diet!
3. Busy life? Tired of being tired? Need
more energy? Need better sleep?
4. Too Much Sugar: Worried about the
amount of sugar in your family’s diet?
Who do you know list?
• Write down 50 names in 5 minutes. Don’t overthink, just write!
• Many people use the FRANK list (friends, relatives, activities, neighbours and kids)
• Invite, invite and over-invite. The rule is if you invite 30 guests, most likely 8-10 will attend
• On page 5 and 6 in the Business Success Guide on the Resource DVD you will find a thought
joggers list you can start with
‘’An average person knows approximately 600 people’’
What to say/how to invite?
• “I’m a new business owner with Nature’s Sunshine and would love for you to host a herbal hour.
Can I count you in?!”
• “What topics are you interested in? We could focus on a specific topic for your herbal hour. ex.:
food education/weight loss”
Tips:
• Get comfortable with face to face interaction
• Always think ‘’networking’’, when you meet someone
Here is a phone script for booking Herbal Hours:
Hi _____________________, this is ____________________. ( visit for a bit, build rapport)
The reason I am calling is I started a great new business with Nature’s Sunshine Products. Have you ever heard
of Nature’s Sunshine before?
YES – Great! What do you think of them? What supplements are you taking?
NO – Well, Nature’s Sunshine Products are an array of vitamins, superfoods and herbal supplements; from
targeted care to daily essentials and weight management solutions. I’m able to help people take charge of
their health by taking preventative measures or supplementing an already healthy lifestyle with our products.
I called to invite you to be one of my first hosts! Hosting has its benefits and you would receive anywhere from
$50 to $100+ in FREE product based on your meeting’s results. You can choose the topic that interests you the
most and what you think your family and friends would like to learn about. The meeting takes about an hour,
and I promise it will be fun and informative! I will bring some samples that your guests can try that evening.
You don’t have to do anything at all that night, just sit back and enjoy!
Would you like to be one of my first hosts and earn some FREE product?
YES – Wonderful! Which would work better for you; a weeknight or a weekend?
Great! These are the dates I have available. Which one works for you?
Wonderful! Usually people choose a 7 pm start time and the meeting usually lasts an hour. Then I would
meet with everyone to review their body system questionnaire and answer their questions. I will drop off a
package for you (or mail to them) that will provide you with some information and help you have a great
event!
If someone doesn’t want to host an Herbal Hour, ask for the 1-on-1 appointment which would take less
than 30 minutes and you could do at their home or even at a coffee shop. The point is to talk to as many
people as possible about the product and ask for referrals of people they know that you could speak to.
Health is on everyone’s mind today. You have the tools to help them transform their health with Nature’s
Sunshine, so don’t be shy to tell everyone what you are doing.
Day of the Herbal Hour
• Arrive early! This will give you the opportunity to setup and chat with your hostess.
• Remove distractions (TV, Pets..)
• Keep it Simple! You are much more duplicatable when you apply this process. Others will feel they
can do what your doing.
• Have a sign-in sheet for your guests. You will then have their contact information to follow-up and
build a relationship with them.
• Thank your hostess and let them know how you met/know the hostess.
• Let everyone introduce themselves.
Agenda
The herbal hour should last 1.5-2 hours
• Greet guests as they arrive and have them seated
• Handout a ballot for a door prize
• Thank the hostess for having a herbal hour
• Introduce yourself and your why
• Introduce the herbal hour topic
• Distribute the Body System Questionnaire and Habit of Health
• In closing, explain different programs: Business Associate; Preferred Customer & Sunshine
Rewards
Bookings are the lifeline of your business
They could be done thru herbal hours or 1/1 appointments
Bookings are your best qualified audience!
Bookings means business
• It’s not a herbal hour without a date. Set your date right away and give your hostess her hostess packet
• Have options available! If you are new, schedule a few herbal hours to get you started.
• Book at least 1 herbal hour from every different circle of influence
• Host your own herbal hour. Invite friends and ask them to invite at least 1 person to attend with them
• Ask for referrals. This will help you find new circles of influence
• If someone is uncertain of hosting their own herbal hour, visit them and show them a few products
• Make it a goal that from each herbal hour, you should book at least 2 future ones
• Book your herbal hours close to one another in your calendar. Consistency is the key = regular pay!
Booking Ideas
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Hold your own herbal hour : hold one on a monthly basis and offer different topics each time!
Post open dates for herbal hours on facebook/ social media
Participate in a tradeshow (we held a webinar in regards to tradeshows in March. It’s recorded and online)
Practice networking with other people
Reach out to past hostesses (call them from the past 6 months)
Ask everyone to host their own herbal hour. Never prejudge! Offer and let them decide
Have fun at your herbal hours. When your guests will see how much fun hosting an herbal hour is, they might decide to join the
business or host their own herbal hour again. Offer everyone without pre-juding! Your job is to offer
• Fill out 50 names in 5 minutes. Do this activity on a quarterly basis/ updating your list is ONGOING and always go back to your
original list
• Business ready at all time:, catalogues, business cards, opportunity and hostess packets…
• Be prepared to book them! Know and have your available dates
Booking and Coaching
• Booking appointments to share the product is the key to your business, while coaching helps to
ensure that the appointments you book will hold
How to Book:
• Refer to the contact list you made earlier. Your first calls will be to people on that list
• From your monthly schedule, determine the days you will choose to work by offering group
presentations. Indicate all your available dates and mark them clearly in your calendar. Make sure
your schedule fits your lifestyle, family commitments and other appointments. Make sure your
presentation schedule is a priority
• When your customer books an appointment with you, offer the opportunity for them to invite a
few friends. Your appointment now becomes a group presentation
Your calendar:
have dates ready!
• It’s important to know when your available to host herbal hours. If you would like to host 4 herbal hours a month, know
ahead of time when these dates are
• Herbal Hours should fit your lifestyle! Let’s says you have Yoga classes on Monday nights, you will not offer this date to
potential hostesses. This business works around your life
• For example, if you are available Tuesday afternoon’s & Thursday evenings circle in green the dates in your calendar.
When you offer herbal hours, you can say: would you prefer to host during the day or in the evening? If the person says
during day time, you would answer “Perfect! Here are my next available dates. Which one works best for you?”
• Objection? “I have to check with my friends”… Your answer: “Let’s pencil in your date, since this is the one you really
want. I will phone you in a couple of days, to give you a chance to connect with your guests. We can then confirm the
date.”
Your business, your way!
Hostess coaching
In order to have a successful herbal hour, connecting and building
a relationship with your hostess is mandatory
Tips to great hostess coaching
• Being professional is important. Decide what dates you want to host herbal hours (you will be able to offer them right
then and there)
• Give her a hostess packet right away
• Help your hostess with her guest list
• Contact your hostess within 24 hours to thank her for booking a herbal hour, confirm the date and ask her to personally
invite her guests (ex.: not a general facebook message)
• Contact your hostess a few times before the herbal hour takes place (if taking place within next 30 days, connect 3 times)
• Connect with her guests and introduce yourself the day before the herbal hour. It’s also a good time to encourage them
to bring a friend. If they can’t attend, mention they can place an order online and would still be eligible for the guest
reward
• Following –up is important. After the herbal hour, connect with your hostess to ensure she is happy with her order
• Discuss the business opportunity with her or ask her to book a future herbal hour
Elements of a successful herbal hour
• Order taking
• 1/1 interaction with your guests
• Practice your booking approach: your goal should be to book 2 future herbal hours. Remember to
have your next available dates with you!
• Smile, have confidence and interact with everyone
• Connect with your hostess to ensure her delivery was ok
• Customer service follow-up: call every guest after the show
Hostess Rewards
Just for booking you will receive a free gift – a Nature’s Sunshine Tote Bag.
Plus you qualify for the guest specials based on your personal order. You also earn your
Hostess credits based on the total sales at your Herbal Hour.
Herbal Hour hostess credit can be earned as follows:
• $150.00 - $199.99 retail sales = *$50 credit
• $200.00 - $349.99 retail sales = *$75 credit
• $350.00 + retail sales = *$100 credit
Guest Specials
Any guest who places a retail order at the Herbal Hour in their qualified range will receive:
• $85.00 - $94.99 order – You will receive *$25 in free product!
• $95.00 - $124.99 order – You will receive *$30 in free product!
• $125.00 + orders – You will receive *$40 in free product!
(Order totals based on before tax. Limit one gift per qualified guest. Current NSP members do not
qualify for the free gift unless paying full retail price.)
Booking Bonus
For every future Herbal Hour booked at yours and that takes
place within 30 days, you will receive a $25 credit for each
Herbal Hour booked!
BOOKING GIFT AT HERBAL HOUR
This would be set out at the beginning of the Herbal Hour for everyone to see and wonder
what’s in it  Everyone loves a surprise!
What is in it? It’s your choice! I would put your business card in there plus some samples like
Solstic Nutrition or Solstic Energy. You could also but in a Product Guide as well.
It doesn’t cost much but it creates excitement! You want to keep mentioning it throughout the
Herbal Hour to get people thinking about it so at the end they are ready to book with you!
Special Guest Lisa Lancaster
Resources
Find forms on the website- Review the Business Resource DVD- ready to go herbal hours are on there
https://www.naturessunshine.com/ca/members/c1/herbal-hours
Review the Business Resource DVD- ready to go herbal hours are on there
HERBAL HOUR FORMS
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HERBAL HOUR ATTENDEE LIST
HERBAL HOUR GUIDE
HERBAL HOUR FORM A
HERBAL HOUR FORM B
HERBAL HOUR GUEST SPECIALS
HOSTESS FREE GIFT FORM
HOSTESS PLANNING FORM
MEETING BALLOT
MEETING BALLOT PG. 2
HERBAL HOUR PRESENTATIONS
THE CIRCULATORY SYSTEM
THE DIGESTIVE SYSTEM
THE GLANDULAR SYSTEM
THE HEPATIC SYSTEM
THE IMMUNE SYSTEM
THE INTESTINAL SYSTEM
THE NERVOUS SYSTEM
THE RESPIRATORY SYSTEM
THE STRUCTURAL SYSTEM
THE URINARY SYSTEM
ATTENDEE ONLY PROMO
15% off the pack below
Herbal Hours Back to Basics Pack - 18856-9:
Zambroza, Chloropyll (lg), Solstic Energy and Solstic Nutrition
Retail:
$133.65
PC 10%:
$120.28
Assoc. 20% :
$106.92
Manager :
$93.55
PV:
99.76
Phone and Fax only
Available until April 17th
Upcoming Webinars
• April 18th – 9 pm EST – What is INFORM Webinar
• April 25th – 9 pm EST – The NSP Opportunity Webinar
Thank you for attending!
Feel free to connect with me at
[email protected]