POSITION DESCRIPTION – TEAM MEMBER
Position Title
National Society Development
Practice Lead
Department
International Programs (IP)
Location
Onshore
Direct/Indirect Reports
0/3
Reports to
Manager Technical Services
Date Revised
February 2017
Budget
TBC
Delegation
 Position Level Descriptor
An individual at the Team Member level is accountable for their own performance and contributes to team
performance. People at the Team Member level do not have any people reporting to them on a day to day
basis. This role may be required to oversee the work of staff working on particular projects from time to time.
 Position Summary
As part of the Australian Red Cross International Program, Australian Red Cross partners with other Red
Cross and Red Crescent National Societies to improve the lives of vulnerable communities. The National
Society Development Practice Lead is responsible for facilitating the National Society Development thematic
approach towards program implementation.
This includes supporting Australian Red Cross engagement with National Societies or other Red Cross Red
Crescent Movement Partners’ for the provision of advisory services to support National Societies to assess,
agree the need for, and implement change processes that improve the Society’s overall relevance,
performance and impact on the lives of vulnerable people. The role advises Australian Red Cross Regional
Managers, Country Managers, Program Leads and Response Managers in designing, resourcing, monitoring
and evaluating National Society Development initiatives, and facilitates links with other thematic areas
inclusive of Disaster Risk Management, Health and Protection Gender and Inclusion and other teams such
as Strategy and Influence and International Deployments.
 Position Responsibilities
Key Responsibilities

Facilitate the achievement of the thematic plan and supporting plans to achieve the outcomes of the
National Society Development program logic.

Promote innovative designs and provide technical advice regarding project/program designs,
resourcing, monitoring and evaluation, and reporting to influence and enhanced program outcomes.

Advise Regional Managers, Country Managers, Program Leads and Response Managers to ensure
programs are embodying good practice and learning to ensure value for money.

Maintain engagement with Australian Red Cross and Red Cross Red Crescent Movement partners –
specifically the IFRC - to identify opportunities, ways of working and keep abreast of innovative
methods to support sustainable organisational change.

Engage in the development of technical tools and resources, undertake analysis relevant to projects
including industry good practice, lessons learnt and policy changes for use in regard to
organisational development in international programs.
Position description
Template authorised by: Janice Murphy, National Recruitment Manager
Date: June 2013
www.redcross.org.au
page 1 of 3

Build and maintain positive and effective working relationships with all members of International
Programs.

Promote and contribute to whole-of-organisational learning around program quality, effectiveness
and accountability in the field of organisational development and change.

Facilitate and support high quality quantitative and qualitative monitoring of ARC supported projects.

Establish good relations with donors, national authorities and relevant national and international
organisations at the program level as required and represent ARC as appropriate.

Work within established security frameworks.

Ensure all projects / programs managed by the Practice Lead are compliant with ARC child
protection policies.
 Position Selection Criteria
Technical Competencies

Demonstrated technical and operational experience in supporting instructional strengthening across
organizational wide systems (finance, resource mobilization, human resources, IT, reporting etc).

Strong understanding of organizational change principles and partnership approaches that enable
sustainable outcomes for stronger national societies through political, technical and financial support.

Experience of networking, relationship development and management including external partners
and stakeholders.

Demonstrated project management experience, including design, implementation, monitoring,
evaluation, stakeholder engagement and the identification of innovation and opportunities.

Excellent analytical capacity including interpersonal, negotiation and cross-cultural skills.

Ability to work creatively, resourcefully and effectively as part of a team and as a facilitator/leader as
required.

An aptitude for conducting/facilitating training sessions and/or other meetings or processes.
Qualifications/Licenses

Tertiary qualifications or experience in a relevant discipline such as international development,
humanitarian work and project management.

A Working with Children check is a mandatory requirement for this role.
Behavioural Capabilities
 THINK | Investigate, Analyse and Make Decisions | Seeks information and analyses evidence and
data to make decisions
Gathers information from key sources to fully understand the situation | Probes for further information to
clarify vague or confusing issues | Differentiates key elements from the irrelevant or trivial | Makes prompt
and clear decisions based on comprehensive research | Makes decisions without having to refer to others
 ACHIEVE | Evaluate and Improve | Evaluates processes or programs to drive continuous
improvement
Proactively seeks to maximise opportunities to improve own and team performance | Identifies ways of
working better with stakeholders | Ensures efficiency through improving systems, processes and
Position description
Australian Red Cross
Template authorised by: Janice Murphy, National Recruitment Manager
Date: June 2013
page 2 of 3
structures | Seeks feedback and reviews results to determine opportunities for improvement | Ensures
that high quality standards of work are met
 LEAD | Coach and Develop | Provides coaching and development opportunities to build capacity
Makes objective assessments of team and individual strengths and development needs | Provides
resources to support learning and development | Puts aside appropriate time to coach others |
Encourages staff to pursue development opportunities
 MODEL | Value Diversity | Promotes respect for diversity and human dignity
Demonstrates sensitivity to diversity | Appreciates diversity and is open to the perspective of others |
Values, builds and develops diverse teams
 COLLABORATE | Teamwork and Collaboration | Works with others to achieve shared goals
Provides team with clear direction | Models team qualities such as respect, helpfulness, cooperation and
support | Provides an environment which supports members of the team | Provides appropriate support to
team members | Balances personal goals with team goals
 General
Conditions
All Red Cross staff and volunteers are required to:
 Adhere to the 7 fundamental principles of Red Cross:
Humanity | Impartiality | Neutrality | Independence | Voluntary Service | Unity | Universality
 Act at all times in accordance with the Australian Red Cross Code of Conduct and Child Protection Code
of Conduct
 Demonstrate skill, knowledge and behaviour to work with Aboriginal and Torres Strait Islander people in a
culturally respectful way
 Comply with the Work Health and Safety management system
 Undertake a police check prior to commencement and every 3 years thereafter
 Support a child safe organisation by undertaking screening for suitability to work with children, youth and
vulnerable people and to comply with relevant state/territory legislative requirements
 Assist the organisation on occasion, in times of national, state or local emergencies or major disasters
Position description
Australian Red Cross
Template authorised by: Janice Murphy, National Recruitment Manager
Date: June 2013
page 3 of 3