ANNUAL DEVELOPMENT
CALENDAR
2017-18
Welcome To Your Annual Development Calendar 2017/18!
Advancing your development is one of the greatest investments both you and Booths can make - and is critical to the success of our business. We
have taken the time to assess what we believe are the greatest needs in 2017/18 and created an Annual Development Calendar that focusses on
those areas that we believe are essential to drive high performance and will contribute to the delivery of the business strategy.
HOW TO BOOK:
Prior to booking yourself or a team member on a course, please ensure that a development discussion has taken place with your line manager to
assess whether the course meets your development needs and also to confirm what other activities are planned that you will complete outside of
the course to ensure you get the best out of the development opportunity.
Once this discussion has taken place, please book yourself on via G:\L&D Generalist\E Winkley\Courses_Material\Annual Development Calendar
2017_2018\Booking Form by selecting your chosen course, date & time. Please confirm your department and the best direct contact telephone
number to reach you. Once you have booked onto your chosen course please make sure that you diarise this in your Outlook calendar.
You will then need to print the joining instructions off – which you can find here on G:\L&D Generalist\E Winkley\Courses_Material\Annual
Development Calendar 2017_2018\Joining Instructions. The joining instructions will detail all the information you need to know regarding start time,
room/location and any pre-work to complete in advance. All courses will be held in a room in Central office, Bluebell Way or Riversway (with the
exception of the Let’s Talk Workshops, which may also be held in some of our Stores).
COURSE REQUIREMENTS – PRE-WORK AND POST COURSE WORK:
To ensure you get the best out of the session, pre-work will be required in most cases. This is to help you prepare well so that you can reflect,
contribute effectively and ultimately get the best out of the session for yourself and your respective delegates. We also strongly suggest you
complete any post course learning and plan in learning objectives for yourself to embed your learning. After all, the real learning takes place when
you practically apply the knowledge, skills and behaviours to real situations!
CANCELLATIONS
In the event that L&D need to cancel a course, delegates will be contacted directly. If delegates need to cancel less than 48 hours before a course,
they will need the permission of a senior manager. For Manufacturing, the Manufacturing Manager and in Logistics your Site Manager.
KEY CONTACTS
Should you have any questions regarding any element of the L&D Calendar 2017/18, please do not hesitate to contact:
Marie Leadbetter – L&D Business Partner (For questions relating to course objectives and suitability of need).
Elizabeth Winkley – L&D Coordinator (For questions relating to reserving a place on a course).
2
CONTENTS:
Welcome to your Annual Development Calendar – what you need to know!
Driving your own Personal Development
Development opportunities
What’s on in April 17?
What’s on in May 17?
What’s on in June 17?
What’s on in July 17?
What’s on in September 17?
What’s on in October 17?
What’s on in November 17?
What’s on in January 18?
What’s on in February 18?
What’s on in March 18?
Not found what you are looking for?
3
DRIVING YOUR OWN DEVELOPMENT
Following your annual review, you will have agreed objectives for the year
ahead with your line manager. To support you in achieving these
objectives, you may wish to develop a certain skill, gain some additional
knowledge or develop behaviour. This calendar includes a range of
training workshops that may help you with this.
However, development does not always involve attending a course or
workshop but through taking a creative approach to self-directed learning
(For example an activity that will enable a skill / knowledge or behavior to
be transferred from expert to learner) Have a look at the table below
which may give you some ideas!
70:20:10 LEARNING MODEL
The model below illustrates that
whilst attending a course is one
option to learn, this only accounts
for 10% of your learning. Gaining on
the job experience and being
supported through learning
relationships that you have with
others accounts for a massive 90% of
learning!!
If you are unsure about what development activity would help you best,
please contact your L&D Business Partner to discuss further.
4
DEVELOPMENT OPPORTUNITIES – IDEAS WORTH SHARING!
Below you will find a few ideas to get you started. These activities complement the more formal workshop learning. Consider what activities you will get
involved in to maximize your development this year.
Coaching
Mentoring
Work Shadowing
Keep a learning log
Project work
Holiday cover
Research
Observing and
learning from others
Booking in time to
spend with experts
to discuss a
particular subject
Joining a working
party / steering
group
Learn a new
process / task
Keep up to date –
Journal’s business
publications and Web
sites.
Use tools available –
Managers Corner on
my booths for
example
Discussions with
colleagues for idea
generation and
problem solving
Build relationships
with people outside
of your immediate
team
Attend / Chair /
Note taking in
meetings
Assignments /
Projects not
associated with
immediate role.
Increased
responsibilities within
current role
Informal feedback
Applying new
learnings to real
situation
Community
Activities
Job rotation and
secondment
Complete a
stretching / new
task and review
how it went
Refining existing skills
– focus on your spike
of excellence
Involvement in a
professional body
Attend conferences /
seminars in the
industry
Reflective practice
Action learning
Store / Site /
Supplier visit
Model the behavior
of an inspirational
individual
5
WHAT’S ON IN APRIL 2017?
TOPIC
AIM OF TRAINING

IOSH Managing
Health And Safety

Exit Interview –
Booster Session
Exit Interview –
Booster Session


Exit Interview –
Booster Session
Reach Truck
Refresher

To ensure our management team are clear
on their role and accountabilities in
managing health and safety in the
workplace.
This short refresher session is aimed at
familiarizing a line manager with the role
they play in managing the exit interview
process and using the information gathered
to improve our employee value
proposition.
This short refresher session is aimed at
familiarizing a line manager with the role
they play in managing the exit interview
process and using the information gathered
to improve our employee value
proposition.
This short refresher session is aimed at
familiarizing a line manager with the role
they play in managing the exit interview
process and using the information gathered
to improve our employee value
proposition.
This is a refresher for those operatives
who’s licenses are due to expire within the
next month.
WHO IS THE
TRAINING
FOR?
LOCATION
DATE &
TIME
FACILITATOR
Managers &
Supervisors
Riversway
Chestnut
3 days:
9.00-17.00
25th April
26th April
2nd May
External provider
Managers &
Supervisors
Riversway
Chestnut
19th April
14.00-15.00
Rebecca Anderson
Managers &
Supervisors
Central
OfficeTraining
Room 2
25th April
12.00-13.00
Rebecca Anderson
Managers &
Supervisors
Fresh Food
Training
Room
26th April
11.00-12.00
Rebecca Anderson
Reach Truck
Operatives
Ambient
Meeting
Room 2
6th April
9.00-16.00
Mick Watson
6
WHAT’S ON IN MAY 2017?
TOPIC
AIM OF TRAINING

Accident Investigation

Effective Recruitment

Coaching for
Performance – Part 1

Duty Manager

Duty Manager
To ensure our management team and
those with specific H&S
responsibilities are fully equipped to
manage an incident effectively.
This short refresher session is aimed
at familiarizing a line manager with the
role they play in managing the exit
interview process and using the
information gathered to improve our
employee value proposition.
To provide basic skills to coach
individuals to achieve their best
performance. This session is split into
3 parts to ensure you get the
opportunity to put into practice your
learnings between each session.
To ensure our management team are
equipped to deal with managing all
aspects of site safety and security
during their shift.
To ensure our management team are
equipped to deal with managing all
aspects of site safety and security
during their shift.
WHO IS THE
TRAINING
FOR?
LOCATION
Managers &
Supervisors
Fresh Food
Training
Room
Managers &
Supervisors
Riversway
Chestnut
Managers
Fresh Food
Training
Room
DATE &
TIME
3rd May
9.30-11.30
10th May
13.00-15.00
FACILITATOR
Katie Gwynne /
Richard Bryce
Simone Tomlinson
17th May
10.00-11.00
Marie Leadbetter
Managers &
Supervisors
(Sites)
Ambient
Meeting
Room 1
10th May
9.00-11.00
Mick Watson
Managers &
Supervisors
(Sites)
Riversway
Chestnut
21st May
16.00-17.00
Mick Watson
7
Accident Investigation
and root cause analysis
Effective 1:1’s


To ensure our management team and
those with specific H&S
responsibilities are fully equipped to
manage an incident effectively.
Managers &
Supervisors
To provide hints and tips on
conducting effective 1:1’s with your
team.
Managers &
Supervisors
Riversway
Chestnut
25th
May15.0017.00
Riversway
Chestnut
31st May
10.00-11.00
Katie Gwynne /
Richard Bryce
Marie Leadbetter
8
WHAT’S ON IN JUNE 2017?
TOPIC
AIM OF TRAINING

Attendance Management
To introduce new managers to the
procedure for managing attendance
effectively in the workplace and
tools available to support you.
WHO IS THE
TRAINING
FOR?
Managers &
Supervisors
LOCATION
Central
OfficeTraining
Room 2
DATE &
TIME
th
FACILITATOR
Rebecca Anderson
7 June
13.00-17.00
9
WHAT’S ON IN JULY 2017?
TOPIC
AIM OF TRAINING

Career
Development Planning

Fire Marshall & use of
Fire Extinguisher

Managing performance

Managing performance
To focus on driving your own / team
members development through a
meaningful & bespoke CDP.
This training is aimed at those with
specific responsibility of being a Fire
Marshall at Booths. The course
covers the fundamental aspects of
safety and also the skills required to
use a fire extinguisher.
This session aims to equip managers
to manage performance of a team
member that has consistently falls
short of what is required in terms of
delivering against the objectives of
the role. The course focusses on will
v skill and the support / challenge
necessary to enable performance
improvements.
This session aims to equip managers
to manage performance of a team
member that has consistently falls
short of what is required in terms of
delivering against the objectives of
the role. The course focusses on will
v skill and the support / challenge
WHO IS THE
TRAINING
FOR?
LOCATION
Managers
Central
OfficeTraining
Room 2
5 July
10.00-12.30
Fire Marshalls
Fresh Food
Training
Room
20th July
10.00-12.00
Managers &
Supervisors
Riversway
Chestnut
Managers &
Supervisors
Riversway
Chestnut
DATE &
TIME
th
6th July
10.00-12.00
18th July
13.00-15.00
FACILITATOR
Marie Leadbetter
Mick Watson
Rebecca Anderson
Rebecca Anderson
10
necessary to enable performance
improvements.


Exit interview
This short refresher session is aimed
at familiarizing a line manager with
the role they play in managing the
exit interview process and using the
information gathered to improve
our employee value proposition.
Managers &
Supervisors
Central
OfficeTraining
Room 2
19th July
13.00-14.00
Rebecca Anderson
11
WHAT’S ON IN AUGUST 2017?
TOPIC
AIM OF TRAINING

First Aid at Booths

Investigations and note
taking
Reach Truck refresher


Managing the grievance
procedure
Coaching for
Performance – Part 2

This course is aimed at those who
are newly qualified First Aiders. It is
intended to supplement the formal
training to ensure the learner
understands the expectations and
responsibilities placed upon them
when acting in the capacity of First
Aider at Booths.
Introducing line managers to legal
requirements and best practice skills
that support a professional approach
in people management meetings
including managing attendance,
performance, disciplinary, grievance
and accident / incident protocol.
This is a refresher for those
operatives who’s licenses are due to
expire within the next month.
To provide line managers with the
tools and confidence to manage
employee dissatisfaction on both an
informal and formal footing and seek
to establish a mutually agreeable
outcome.
To provide basic skills to coach
individuals to achieve their best
performance. This session is split
into 3 parts to ensure you get the
WHO IS THE
TRAINING
FOR?
LOCATION
DATE &
TIME
FACILITATOR
Qualified First
Aiders
Fresh Food
Training
Room
10th August
10.00-11.00
Katie Gwynne
Managers &
Supervisors
Fresh Food
Training
Room
17th August
10.00-12.00
Simone Tomlinson
Reach Truck
Operatives
Ambient
Meeting
Room 2
31st August
2017
Mick Watson
3rd August
9.00-11.00
Rebecca Anderson
Managers &
Supervisors
Managers
Central
OfficeTraining
Room 2
Fresh Food
Training
Room
17th August
10.00-11.00
Marie Leadbetter
12
opportunity to put into practice
your learnings between each
session.

Managing the grievance
procedure
To provide line managers with the
tools and confidence to manage
employee dissatisfaction on both an
informal and formal footing and seek
to establish a mutually agreeable
outcome.
Managers &
Supervisors
Fresh Food
Training
Room
16th August
13.00-15.00
Rebecca Anderson
13
WHAT’S ON IN SEPTEMBER 2017?
TOPIC
AIM OF TRAINING

IOSH Managing Health
And Safety

Reach Truck Refresher
Managing the disciplinary
process


Effective Recruitment
To ensure our managers are clear
on their role & accountabilities in
managing health & safety in the
workplace.
This is a refresher for those
operatives who’s licenses are due to
expire within the next month.
Introducing the procedure and
approach to managing conduct and
performance at a formal level.
This short refresher session is aimed
at familiarizing a line manager with
the role they play in managing the
exit interview process and using the
information gathered to improve
our employee value proposition.
WHO IS THE
TRAINING
FOR?
LOCATION
DATE &
TIME
3 days:
9.00-17.00
11th
September,
12th
September,
18th
September
FACILITATOR
External Provider
Managers &
Supervisors
Riversway
Chestnut
Reach Truck
Operatives
Ambient
Meeting
Room 2
19th
September
9.00-16.00
Mick Watson
Managers &
Supervisors
Central
OfficeTraining
Room 2
7th
September
14.00-16.30
Simone Tomlinson
Managers &
Supervisors
Fresh Food
Meeting
Room
21st
September
10.00-12.00
Simone Tomlinson
14
WHAT’S ON IN OCTOBER 2017?
TOPIC
AIM OF TRAINING

Feedback for performance
Booster

Coaching for performance –
Part 3

Duty Manager

Duty Manager
Reach Truck refresher

To provide basic skills to
empower line managers to
provide constructive
feedback in the moment.
To provide basic skills to
coach individuals to achieve
their best performance. This
session is split into 3 parts to
ensure you get the
opportunity to put into
practice your learnings
between each session.
WHO IS
THE
TRAINING
FOR?
LOCATION
DATE & TIME
FACILITATOR
4th October
14.00-15.00
Marie Leadbetter
Managers
Central OfficeTraining Room
2
Managers
Fresh Food
Training Room
12th October
10.00-11.00
To ensure our management
team are equipped to deal
Managers &
with managing all aspects of
Supervisors
site safety and security during
(Sites)
their shift.
To ensure our management
Managers &
team are equipped to deal
Supervisors
with managing all aspects of
(Sites)
site safety and security during
their shift.
Reach
This is a refresher for those
Truck
operatives who’s licenses are
Ambient
Meeting Room
1
23rd October
13.00-15.00
Marie Leadbetter
Mick Watson
Riversway
Chestnut
26th October
16.00-17.00
Mick Watson
Riversway
Peapod
3rd October 9.0016.00
Mick Watson
15

Reach Truck refresher
Counterbalance truck
refresher

due to expire within the next
month.
This is a refresher for those
operatives who’s licenses are
due to expire within the next
month.
This is a refresher for those
operatives who’s licenses are
due to expire within the next
month.
Operatives
Reach
Truck
Operatives
Ambient
Meeting Room
2
24th October
9.00-16.00
Mick Watson
Counterbal
ance Truck
Operatives
Riversway
Peapod
31st October
9.00-16.00
Mick Watson
16
WHAT’S ON IN NOVEMBER 2017?
TOPIC
AIM OF TRAINING

Accident Investigation
&Root cause analysis
Electric pallet truck
familiarisation
Manual pallet truck
familiarisation
Electric pallet truck
familiarisation
Accident Investigation &
root cause analysis
Counterbalance Truck
refresher
To ensure our management team
and those with specific H&S
responsibilities are fully equipped
to manage an incident effectively.
WHO IS THE
TRAINING
FOR?
Managers &
Supervisors
LOCATION
Riversway
Chestnut
DATE &
TIME
FACILITATOR
7th November
15.00-17.00
Katie Gwynne
/Richard Bryce

To ensure that anyone using an
electric pallet truck is trained and
competent to do so.
Electric Pallet
Truck
Operatives
Riversway
Peapod
7th November
9.00-10.00
Mick Watson

To ensure that anyone using a
Manual pallet truck is trained and
competent to do so.
Manual Pallet
Truck
Operatives
Riversway
Peapod
7th November
10.30-11.30
Mick Watson

To ensure that anyone using an
electric pallet truck is trained and
competent to do so.
Electric Pallet
Truck
Operatives
Riversway
Peapod
14th
November
14.00-15.00
Mick Watson

To ensure our management team
and those with specific H&S
responsibilities are fully equipped
to manage an incident effectively.
Managers &
Supervisors
Fresh Food
Training
Room
15th
November
9.30-11.30
Katie Gwynne(HSM)
/Richard Bryce

This is a refresher for those
operatives who’s licenses are due
to expire within the next month.
Counterbalan
ce Truck
Operatives
Ambient
Meeting
Room 2
16th
November
9.00-16.00
Mick Watson
17
Pedestrian operated Truck
refresher
Effective 1:1’s

This is a refresher for those
operatives who’s licenses are due
to expire within the next month.
Pedestrian
Operated
Truck
Operatives
Riversway
Chestnut
22nd
November
13.30-15.30

To provide hints and tips on
conducting effective 1:1’s with
your team
Managers &
Supervisors
Fresh Food
Training
Room
29th
November
10.00-11.00
Mick Watson
Marie Leadbetter
18
WHAT’S ON IN JANUARY 2018?
TOPIC
AIM OF TRAINING

Pedestrian Operated
Truck refresher
Pedestrian Operated
Truck refresher
Electric Truck
Familiarisation



Pedestrian Operated
Truck refresher

Pedestrian Operated
Truck refresher

Pedestrian Operated
Truck refresher
Fire Marshall & use of
Fire Extinguisher

This is a refresher for those
operatives who’s licenses are due to
expire within the next month.
This is a refresher for those
operatives who’s licenses are due to
expire within the next month.
To ensure that anyone using an
electric pallet truck is trained and
competent to do so.
This is a refresher for those
operatives who’s licenses are due to
expire within the next month.
This is a refresher for those
operatives who’s licenses are due to
expire within the next month.
This is a refresher for those
operatives who’s licenses are due to
expire within the next month.
This training is aimed at those with
specific responsibility of being a Fire
Marshall at Booths. The course
covers the fundamental aspects of
WHO IS THE
TRAINING
FOR?
Pedestrian
Operated
Truck
Refresher
Pedestrian
Operated
Truck
Refresher
Electric Pallet
Truck
Operatives
Pedestrian
Operated
Truck
Refresher
Pedestrian
Operated
Truck
Refresher
Pedestrian
Operated
Truck
Refresher
Fire Marshalls
LOCATION
DATE &
TIME
FACILITATOR
Riversway
Peapod
2nd January
08.30-10.30
Mick Watson
Riversway
Chestnut
4th January
10.00-12.00
Mick Watson
Riversway
Peapod
10th January
18.00-19.00
Mick Watson
Riversway
Chestnut
11th January
9.00-11.00
Mick Watson
Riversway
Peapod
16th January
9.00-11.00
Mick Watson
Riversway
Peapod
17th January
17.00-19.00
Mick Watson
Fresh Food
Training
Room
17th January
10.00-12.00
Mick Watson
19
Pedestrian Operated
Truck refresher


Let’s Talk – Annual
review training

Let’s Talk – Annual
review training

Let’s Talk – Annual
review training

Let’s Talk – Booster
session:
Objective Setting

Attendance
Management
safety and also the skills required to
use a fire extinguisher.
This is a refresher for those
operatives who’s licenses are due to
expire within the next month.
To introduce new managers to the
Let’s Talk process
To introduce new managers to the
Let’s Talk process
To introduce new managers to the
Let’s Talk process
This refresher / booster session
aims at refocusing managers on
setting SMART objectives during
annual reviews
To introduce new managers to the
procedure for managing attendance
effectively in the workplace and
tools available to support you.
Pedestrian
Operated
Truck
Refresher
Managers &
Supervisors
Managers &
Supervisors
Riversway
Peapod
Garstang
Lytham
24th January
17.00-19.00
23rd January
9.30-12.30
OR 13.3016.30
24th January
9.30-12.30
OR 13.3016.30
31st January
9.30-12.30
OR 13.3016.30
Managers &
Supervisors
Poulton
Managers &
Supervisors
Central
OfficeTraining
Room 2
30th January
10.00-11.00
OR
14.00-15.00
Managers &
Supervisors
Central
OfficeTraining
Room 2
10th January
13.00-17.00
Mick Watson
Helen Crossley
Michaela Jones
Michaela Jones
Becky Hardman
Rebecca Anderson
20
WHAT’S ON IN FEBRUARY 2018?
TOPIC
Reach Truck refresher
Let’s Talk – Booster
session:
Constructive feedback
Picking Truck
Refresher
Counterbalance Truck
refresher
AIM OF TRAINING





Managing performance

Managing performance
This is a refresher for those operatives
who’s licenses are due to expire within
the next month.
This refresher / booster session aims at
refocusing managers on how to provide
constructive feedback during annual
reviews
This is a refresher for those operatives
who’s licenses are due to expire within
the next month.
This is a refresher for those operatives
who’s licenses are due to expire within
the next month.
This session aims to equip managers to
manage performance of a team member
that has consistently falls short of what is
required in terms of delivering against
the objectives of the role. The course
focusses on will v skill and the support /
challenge necessary to enable
performance improvements.
This session aims to equip managers to
manage performance of a team member
that has consistently falls short of what is
required in terms of delivering against
WHO IS
THE
TRAINING
FOR?
LOCATION
DATE & TIME
FACILITATOR
Reach Truck
Operatives
Ambient
Meeting
Room 2
1st February
9.00-16.00
Mick Watson
Managers &
Supervisors
Fresh Food
Training
Room
Picking
Truck
Operatives
Counterbala
nce Truck
Operatives
Ambient
Meeting
Room 2
Ambient
Meeting
Room 2
Managers &
Supervisors
Managers &
Supervisors
Central
OfficeTraining
Room 2
Fresh Food
Training
Room
1st February
10.00-11.00
OR
14.00-15.00
6th February
9.00-11.00
Becky Hardman
Mick Watson
8th February
9.00-16.00
Mick Watson
6th February
10.00-12.00
Rebecca
Anderson
28th February
13.00-15.00
Rebecca
Anderson
21
the objectives of the role. The course
focusses on will v skill and the support /
challenge necessary to enable
performance improvements.
Let’s Talk – Annual
review training
Let’s Talk – Annual
review training



Let’s Talk – Booster
session:
Objective Setting

Let’s Talk – Booster
session:
Constructive feedback

First Aid at Booths

To introduce new managers to the Let’s
Talk process
To introduce new managers to the Let’s
Talk process
This refresher / booster session aims at
refocusing managers on setting SMART
objectives during annual reviews
This refresher / booster session aims at
refocusing managers on how to provide
constructive feedback during annual
reviews
This course is aimed at those who are
newly qualified First Aiders.
It is intended to supplement the formal
training to ensure the learner
understands the expectations and
responsibilities placed upon them when
Managers &
Supervisors
Managers &
Supervisors
Clitheroe
Hale Barns
7th February
9.30-12.30
OR
13.30-16.30
Helen Crossley
14th February
9.30-12.30
OR
13.30-16.30
Michaela Jones
Managers &
Supervisors
Riversway
Chestnut
8th February
10.00-11.00
OR
14.00-15.00
Managers &
Supervisors
Central
OfficeTraining
Room 2
20th February
10.00-111.00
OR
14.00-15.00
Qualified
First Aiders
Riversway
Chestnut
15th February
15.30-16.30
Becky Hardman
Becky Hardman
Katie Gwynne
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Picking Truck
refresher
Picking Truck
refresher
Picking Truck
refresher
Investigations and note
taking
acting in the capacity of First Aider at
Booths.
 This is a refresher for those operatives
who’s licenses are due to expire within the
next month.
 This is a refresher for those operatives
who’s licenses are due to expire within the
next month.
 This is a refresher for those operatives
who’s licenses are due to expire within the
next month.
 Introducing line managers to legal
requirements and best practice skills that
support a professional approach in
people management meetings including
managing attendance, performance,
disciplinary, grievance and accident /
incident protocol.
Picking
Truck
Operatives
Picking
Truck
Operatives
Picking
Truck
Operatives
Ambient
Meeting
Room 2
Ambient
Meeting
Room 2
Ambient
Meeting
Room 2
Managers &
Supervisors
Riversway
Chestnut
15th February
9.00-11.00
Mick Watson
20th February
09.00-11.00
Mick Watson
27th February
13.00-15.00
Mick Watson
14th February
10.00-12.00
Simone
Tomlinson HRBP
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WHAT’S ON IN MARCH 2018?
TOPIC
Counterbalance Truck
refresher
AIM OF TRAINING


Reach Truck refresher

Managing the grievance
procedure

Managing the grievance
procedure
Let’s Talk – Annual review
training


Career
Development Planning
This is a refresher for those
operatives who’s licenses are due to
expire within the next month.
This is a refresher for those
operatives who’s licenses are due to
expire within the next month.
To provide line managers with the
tools and confidence to manage
employee dissatisfaction on both an
informal and formal footing and seek
to establish a mutually agreeable
outcome.
To provide line managers with the
tools and confidence to manage
employee dissatisfaction on both an
informal and formal footing and seek
to establish a mutually agreeable
outcome.
To introduce new managers to the
Let’s Talk process
To focus on driving your own / team
members development through a
meaningful & bespoke CDP.
WHO IS THE
TRAINING
FOR?
Counterbalan
ce Truck
Operatives
Reach Truck
Operatives
Managers &
Supervisors
Managers &
Supervisors
Managers &
Supervisors
Managers
LOCATION
DATE AND
TIME
FACILITATOR
Riversway
Peapod
6th March
9.00-16.00
Mick Watson
Riversway
Peapod
15th March
9.00-16.00
Mick Watson
6th March
10.00-12.00
Rebecca Anderson
Fresh Food
Training
Room
21st March
14.00-16.00
Rebecca Anderson
Garstang
6th March
9.30-12.30
OR13.0016.00
Helen Crossley
Central
OfficeTraining
Room 2
20th March
9.00-11.30
Louise Dunn
LDBP
Central
OfficeTraining
Room 2
24
Managing the disciplinary
process

Introducing the procedure and
approach to managing conduct and
performance at a formal level.
Managers &
Supervisors
Riversway
Chestnut
22nd March
12.30-15.00
Simone Tomlinson
25
Additional resources for your development
Check out the below free on line learning, workshops and resources:
IGD
Mind Gym
www.igd.com/LeadingEdge
http://uk.themindgym.com/home/
Dale Carnegie http://www.dalecarnegie.co.uk/
Covey https://www.franklincovey.com/resources/
TED https://www.ted.com/
Reading recommendations – Speak to the L&D team
26
Not Found What You Are Looking For?
Each year in April, we will conduct a training needs analysis to understand and determine what the specific learning needs in each business area
are and determine how and if these learning needs can be met.
Understandably, we have to focus on those activities that will deliver the greatest return for our teams and our business. In the current climate
the focus for 2017/18 is about delivering the basics around people management and mandatory elements that will keep us safe and legal.
Should you have any essential development needs that have not been reflected in the Annual Training Calendar this year or are not covered
via our specialist training approach, please speak to your line manager or LDBP in the first instance.
Any further questions please do not hesitate to speak to a member of the team.
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