TABLE OF CONTENTS Welcome ...................................................................................................... 2 Thanks ......................................................................................................... 3 Setting the Stage ......................................................................................... 4 Connect with Us ........................................................................................... 4 Agenda ........................................................................................................ 5 Petting Zoo .................................................................................................. 8 Participants .................................................................................................. 9 Tech@LEAD 1 WELCOME At the Kennedy Center’s LEAD 2012 convening in Boston two people – Larry Goldberg and Nancy Proctor – apparently simultaneously and independently felt the same spark of inspiration, and both approached the Center’s VSA and Accessibility Staff with the same idea – lets’ spend an entire day of LEAD 2013 focused on technology! Thus we arrive at this moment where the John F. Kennedy Center for the Performing Arts Office of VSA and Accessibility, the Smithsonian Institution, the National Park Service, and the Carl and Ruth Shapiro Family National Center for Accessible Media at WGBH (NCAM) welcome the Facilitators, Agitators, Catalysts, Provocateurs, and Innovators joining this experimental gathering focused on making our world’s culture and natural history fully inclusive. This pilot day of lightning talks, focused brainstorming, technology petting zoo and fast-moving and intensive conversations relies on each one of you in the room bringing a unique and highly valued perspective. With an eye toward the rapid incursion of new technologies - especially mobile and smart devices - into all aspects of our lives, Tech@LEAD convenes diverse experts and practitioners from a variety of fields: the arts, education (K-12 and post-secondary), design, exhibition, media, electronic and information technology, online experience and mobile and portable device development and manufacturing - all to advance the development and application of innovative technologies that can support the inclusion of people with disabilities in the cultural lives of our world. Today’s outcomes will be recorded in a variety of forms and posted via the social media outlets listed below. We are hoping and expecting that the day will overflow with research ideas, product solutions and the start of partnerships and networks that will last for years to come. Thank you all for making today successful and welcome to the Kennedy Center! Betty Siegel, Director of VSA and Accessibility, The John F. Kennedy Center for the Performing Arts Larry Goldberg, Director Carl and Ruth Shapiro Family National Center for Accessible Media at WGBH Welcome 2 THANKS First and foremost, thanks go to the leadership of the John F Kennedy Center for the Performing Arts for supporting accessibility in all facets of the Center, and for making the commitment to national programs that promote the inclusion of people with disabilities as audience, employees, artists, interns, and volunteers: David M. Rubinstein, Chairman Michael M. Kaiser, President Darrell M. Ayers, Vice President, Education The Kennedy Center would like to thank our Tech@LEAD partners and planning committee members whose expertise and hard work made this event possible: Carl and Ruth Shapiro Family National Center for Accessible Media at WGBH Larry Goldberg, Director Diána Hughes, Intern Smithsonian Institution Nancy Proctor, PhD, Head of Mobile Strategy & Initiatives Beth Ziebarth, Director, Accessibility Program National Park Service Michele Hartley, Media Accessibility Coordinator, Harpers Ferry Center Special thanks to: Ambassador Jean Kennedy Smith, founder of VSA, for her belief that ALL people living with disabilities, young and old, have a right to be included in the arts and cultural activities. Darrell Ayers, Vice President, Education, the John F. Kennedy Center for the Performing Arts, for enabling and supporting the efforts of his team in the Office of VSA and Accessibility. Betty Siegel, Director of VSA and Accessibility, the John F. Kennedy Center for the Performing Arts, for recognizing the potential impact and value of Tech@LEAD and finding the resources to make it happen. The Accessibility Team in the Office of VSA and Accessibility for their dedication to providing topnotch professional development opportunities that support the inclusion of people with disabilities in the arts. Jessica Swanson, Manager, Accessibility Sarah Schoenfelder, Coordinator, Cultural Access Initiatives Joy Gardiner, Coordinator, Accessibility Also thanks to – Discovery Doodle, Greg Shea (videoblogger), and the captioners, interpreters, describers, presenters, facilitators, zookeepers, and tech crew. Funding for the Kennedy Center’s Accessibility Initiatives is provided by Mike and Julie Connors and the Margaret A. Cargill Foundation. Education and related artistic programs are made possible through the generosity of the National Committee for the Performing Arts and the President’s Advisory Committee on the Arts. This conference was developed under a grant from the U.S. Department of Education. However those contents do not necessarily represent the policy of the U.S. Department of Education, and you should not assume endorsement by the federal government. Thanks 3 SETTING THE STAGE Guiding Questions for Tech@LEAD 1. More technology in cultural and natural history institutions means more challenges and more opportunities for accessibility - what should we do about that? 2. What technologies, tools, models and techniques from the wider world can we apply to be more fully inclusive? 3. How can we focus the development and proliferation of new and existing technologies to be inherently accessible and inclusive? 4. New visitor experiences are coming - what should we do to get ready for them? CONNECT WITH US WWW.TECHATLEAD.COM @TECH_AT_LEAD #TECHLEAD2013 Setting the Stage and Connect with Us 4 AGENDA All activities are in the Terrace Gallery, unless otherwise noted. 9:30am Registration and Coffee 10:00am Introductions and Welcomes from Hosts 10:15am Pairing #1: “Visible, audible, touchable” Lightning Talks and Discussion with Sina Bahram and Will Mayo Sina Bahram is an accessibility researcher and PhD candidate at North Carolina State University and is a lifelong user of screen readers and other assistive technologies. Sina’s research blends human computer interaction, intelligent user interfaces, and artificial intelligence together with an emphasis on helping user’s with disabilities. http://www.sinabahram.com Will Mayo is the CEO and Founder of SpokenLayer. Will has applied his life experience with dyslexia (having earned a BS and MS in electrical and computer engineering using audible versions of his course content) to create a New Yorkbased start-up. SpokenLayer is an application that takes articles from across the web and transforms written stories into audio within seconds, using speech synthesis, professional voices, and crowd-sourced readers. http://www.spokenlayer.com 10:45am Pairing #2: “Music, sound, health” Lightning Talks and Discussion with Dr. Lisa Wong and Halsey Burgund Dr. Lisa Wong is a pediatrician who incorporates music into her daily life and into the daily care of her patients. A graduate of Harvard, NYU Medical School and a pediatric residency at Massachusetts General Hospital, Dr. Wong has also served as president of the Longwood Symphony Orchestra for more than 20 years. LSO is a 90-member ensemble composed primarily of faculty, students and staff from the healthcare professions. Dr. Wong also serves as a mentor to Harvard women who are pursuing their premedical studies at Harvard while continuing to foster their talents in musical or visual arts. http://www.drlisamwong.com Halsey Burgund is a sound artist and musician who uses the nuances of the human voice in his installations and musical compositions, often incorporating “uninvolved” or random voices as inspiration and raw materials. He recently collaborated with visual artist Kelly Sherman on an installation at TEDMED called “Patient Translations” which translated medical stories instantly into audio art as a way of humanizing the experience of being a patient. http://www.halseyburgund.com 7 11:15am BREAK (with “Technology Petting Zoo”) North Atrium Foyer A bio-break and opportunity to get your hands on some very interesting technologies Agenda 5 11:45am Problems and Solutions #1: “Getting to Touch: tables, kiosks, screens, devices” This Focused Brainstorming session will put all of us to work on one of the most vexing problems facing cultural institutions: how to make sure the latest interactive user interfaces are inclusive of all visitors. Much work has been done in making touchable devices accessible - what remains? what aren’t we thinking about? what have we missed? what works and what doesn’t? All in one hour! Facilitator: John Tobiason, New Media and Technology Specialist at the National Park Service 12:45pm LUNCH 1:30pm Pairing #3: “Gaming your life/Fun First” Lightning Talks and Discussion with Dr. Lotfi Merabet and Mark Barlet Dr. Lotfi Merabet is a clinician-neuroscientist at the Massachusetts Eye and Ear Infirmary, with a focus on how the brain adapts to the loss of sight. He completed his doctorate degree in neuroscience (University of Montreal) and clinical doctorate in optometry (New England College of Optometry). He then continued his post-doctoral training at Harvard Medical School, Boston University and the MGH Martinos Center for Biomedical Imaging and completed his Master’s degree in Public Health (Harvard). Dr. Merabet’s main research interests include the development of virtual environments and game-based strategies to assist in orientation and mobility training in the blind. http://www.schepens.harvard.edu/faculty/merabet/merabet-profile.html Mark Barlet is the president and co-founder of AbleGamers, a non-profit organization that advocates for greater accessibility to video games for people with disabilities. AbleGamers mission is to provide inclusive experiences of situations that may be difficult or limited in the real world, to provide wider social networking opportunities, and to generate opportunities for participation in one of the world’s largest pastimes. http://www.ablegamers.org 2:00pm Pairing #4: “The Future - is it here yet?” Lightning Talks and Discussion with Marc Check and Greg Hlibok Marc Check is the Director of Information and Interactive Technology at Boston’s Museum of Science, as well as the president and CEO of Curious Interactive. Marc has a long history at the intersection of museums and technology, having held key positions at the Strong National Museum of Play, the International Center for the History of Electronic Games, the American Journal of Play, and the Rochester Museum & Science Center among others. He earned an MS in Information Technology from the Rochester Institute of Technology with concentrations in database technology, network technology and interactive multimedia. http://www.mos.org; http://www.curiousnerds.com Greg Hlibok is a lawyer and chief of the Disability Rights Office (DRO) at the Federal Communications Commission where he oversees several critical rulemaking proceedings on the implementation of the 21st Century Communications and Video Accessibility Act. In 1988, Greg was elected president of the Student Body Government at Gallaudet University, just as the “Deaf President Now” protests began. Greg helped successfully negotiate the appointment of Gallaudet’s first Deaf president. http://www.gallaudet.edu/News/Hlibok_leads_FCC_DRO.html Agenda 6 2:30pm BREAK (with “Technology Petting Zoo”) 3:00pm Problems and Solutions #2: “Bring your own devices” This Focused Brainstorming session will address an issue that every public institution is struggling with: how do you support/limit/exploit the pervasiveness of mobile smart devices, accessibly? Can an institution support every platform, every flavor, from the ancient to the cutting-edge? Can you limit their usage and would you want to, especially when most people have a high comfort level with their own technology, not yours. Facilitator - Tracy Gray, Managing Director, AIR (American Institutes for Research) 4:00pm Conclusions and Wrap-up By this point in the day, either confusion, exhaustion and/or epiphanies will reign. We will use this time to review where we have been, what great ideas have been introduced and to discuss where we go from here. We will have recorded, by various means, all that has been put on the table; creating some coherent conclusions will be our final assignment. Facilitator - Chris Hass - SVP, Experience Design, Mad*Pow Design 5:00pm Petting Zoo open; Interviews conducted by videoblogger 6:00pm Dinner at Ancora 600 New Hampshire Ave NW, DC (next door to the Kennedy Center) Agenda 7 PETTING ZOO North Atrium Foyer Mark Barlet - AbleGamers (www.ablegamers.com) Halsey Burgund - sound artist - Roundware (www.halseyburgund.com) Amanda Cachia - UC San Diego - “What Can a Body Do?” (http://exhibits.haverford.edu/whatcanabodydo/) Marc Check - Boston Museum of Science - ByteLight (www.bytelight.com) Sara Hendren - Artist/Designer - Abler (www.ablersite.org/) Annuska Perkins - Consultant - Good Labs - Arduino and wearable fabric technology (www.good-labs.com) Anna Lindgren-Streicher - Boston Museum of Science - accessible touch screen (openexhibits.org/research/cmme/) Will Mayo - SpokenLayer (www.spokenlayer.com) Nancy Proctor, Beth Ziebarth - The Smithsonian - Access American Stories (www.si.edu/apps/accessamericanstories) Neal Stimler - The Met - Google Glass (http://www.linkedin.com/pub/nealstimler/25/ab2/337) (https://twitter.com/nealstimler) John Tobiason - National Park Service/Harpers Ferry Center - accessible tour apps (http://www.nps.gov/hfc/accessibility/) Petting Zoo 8 PARTICIPANTS Day Al-Mohamed Senior Policy Advisor, U.S. Department of Labor, Office of Disability Employment Policy (ODEP) Ms. Al-Mohamed’s policy portfolio includes management of ODEP’s Add Us In initiative to identify and develop strategies to increase employment opportunities within the small business community for individuals with disabilities. Also, as a part of the agency’s Youth Team she is helped to design a skills-based video game to better teach the Department’s “Skills to Pay the Bills” employment training curriculum. Prior to that, Ms. Al-Mohamed worked as Senior Legislative and Federal Affairs Officer with the American Psychological Association (APA). She managed APA’s legislative and regulatory activities related to public interest policy issues in the arenas of Disability, Racial and Ethnic Minorities, and International Development. She has also served as Director of Advocacy and Governmental Affairs for the American Council of the Blind. Ms. Al-Mohamed provided technical assistance and support to both consumers and various advisory committees and governing bodies on legislative and regulatory issues related to: the Telecommunications Act, Voting System Guidelines, Broadband Technical Specifications, Pedestrian Rights of Way, Social Security Privatization, and Emergency Preparedness. Before her legislative work in Washington DC, Ms. Al-Mohamed’s career has included work in advocacy and legislative initiatives on behalf of many disenfranchised groups. She has worked on the planning committee for the Civil Rights Group of the Cambio de Colores conference; the largest conference that directly addresses the various issues faced by Latino immigrants to the Midwest. In addition, she served as a representative of the ISC-ICC to the Preparatory Commission of the International Criminal Court (ICC) at the United Nations, reporting on the activities of the Victim’s Trust Fund Working Group which addressed the needs of victims of genocide on a global scale. Ms. Al-Mohamed holds a Juris Doctor from the University of Missouri-Columbia and a Bachelor’s degree in Social Work. Ms. Al-Mohamed proudly serves as Public Affairs Staff Officer (FSO-PA) for Flotilla 24-01 in the United States Coast Guard Auxiliary providing services and instruction in online communications strategy and use of social media. She enjoys geocaching, fencing, writing fiction, and learning to play the guitar. Contact Day at [email protected] Participants 9 Andrew Anway Founder and Creative Director at Amaze Design Andrew Anway is the founder and creative director of Amaze Design, a firm specializing in the planning and design of museums, museum exhibits and high-end visitor attractions. He has thirty years experience in all aspects of project planning, interpretive design, management and construction. He has led international teams in the development of national museums for the federal governments of Malaysia, Australia and Qatar. His firm is a preferred designer for both the National Park Service and the Smithsonian Institution. His recent projects include the Perot Museum of Nature & Science in Dallas, the Environmental Learning Center for the City of Los Angeles and the National Children's Museum in Washington, DC. He led the team in the development of new “Expanding the Legacy” galleries at the Birmingham Civil Rights Institute in Birmingham, AL and his firm received a national accessibility award for the African Burial Ground Interpretive Center in New York City from the National Park Service. Mr. Anway is married and the father of three sons. He holds a BA in history from Boston College. Contact Andrew at [email protected] Darrell M. Ayers Vice President for Education and Jazz at the John F. Kennedy Center for the Performing Arts Darrell Ayers is Vice President for Education and Jazz at the John F. Kennedy Center for the Performing Arts in Washington, D.C., the nation’s performing arts center. Since 2004, he has been responsible for the overall planning, management, and supervision of the programs and operations of the Center's Education Division which includes educational programs of the National Symphony Orchestra, the Suzanne Farrell Ballet, and the Washington National Opera as well as its affiliate VSA (the international arts and disability organization). The Kennedy Center’s Millennium Stage and Jazz programming area are also under his responsibility. The budgets under Ayers' supervision total more than $15 million with 45 full-time staff. The educational resources under his purview focus on “Teaching, Learning, and Partnerships,” “Performances and Events for Young Audiences” and “Career Development for Young Artists.” Ayers has served as a board member and grant panelist for a number of community-based arts organizations and arts councils. He has worked on television specials including the Kennedy Center Honors, the National Literacy Honors at the White House, and the All-Star Salute to Our Troops. He has worked professionally as a teacher, choral conductor, singer, dancer, and actor and he has toured nationally and internationally as a performer and stage manager. He attributes his success to his teachers Dr. Robert Brewster and Dr. Lee Kjelson at the University of Miami in Florida, Professor Alex Chrestopoulos at Georgia Southern University and his 4 th grade music teacher Mrs. Hottel at Kenwood Elementary School in Cedar Rapids, Iowa. Participants 10 Rayna Aylward Board Member and Vice President at Policy Works Rayna Aylward is a board member and vice president of PolicyWorks, focusing on building strategic relationships with nonprofits, employers, and funders and on promoting mentorships leading to career connections. Prior to joining PolicyWorks in January 2013, Rayna served as Special Assistant to the US Secretary of Education, with a policy focus on college and career readiness and school to work transition. She initiated the Department of Education’s first internship program for youth with disabilities, an interagency collaboration and partnership with the District of Columbia government that has become a federal model. Rayna has also been a teacher, journalist, and diplomat, serving in Latin America and the Middle East. Throughout her career, education, inclusion, and cross-cultural communications have been priority themes. A Chicago native, Rayna received a BA in English from Beloit College and an MA in Literature from Boston University. Contact Rayna at [email protected] Sina Bahram PhD Candidate in the Department of Computer Science at North Carolina State University Sina Bahram is an accessibility researcher and consultant pursuing his PhD in the Department of Computer Science at North Carolina State University. His field of research is Human Computer Interaction (HCI) with a focus on the use of advanced techniques and multi-modal approaches to facilitate eyes-free exploration of highly graphical information. Combining artificial intelligence, intelligent user interfaces (IUI), and HCI, Sina devises innovative and user-centered solutions to difficult real-world problems. In 2012, Sina was recognized as one of President Barack Obama's Champions of Change for his work in enabling users with disabilities to succeed in Science, Technology, Engineering, and Math (STEM) fields. You can read more about Sina and his interests on his website (http://www.SinaBahram.com) and his blog (http://blog.SinaBahram.com). He is @SinaBahram on Twitter. Contact Sina at [email protected] Mark Barlet Cofounder at AbleGamers Foundation Mark Barlet is the cofounder of the AbleGamers Foundation, the largest 501(c)(3)charity supporting the disabled individuals and wounded warriors in the video games space. He also serves as the Participants 11 president where his responsibilities include overseeing grants that provide needed equipment to disabled individuals, maintaining relationships with high-ranking industry members, and researching cutting-edge assistive technology. Mark, an Air Force veteran, understands the needs of the disabled community intimately both as someone deeply involved in the day-to-day affairs of the AbleGamers members and personal experience as a disabled veteran. Mark has maintained his position for the last eight years, taking the dream of bringing accessibility to the world from a one-man blog with a few hundred views per month to a large nonprofit with over a dozen staff members and measureable impact on the quality of the lives of people with disabilities. Contact Mark at [email protected] Betsy Beaumon Vice President and General Manager of The Global Literacy Program at Benetech Betsy Beaumon is the VP and General Manager of the Global Literacy Program at Benetech, a Silicon Valley nonprofit with a vision to serve humanity through technology. A social entrepreneur, Ms. Beaumon is an authority on digital accessible materials in education and coined the phrase “born accessible,” imagining a future in which all content, including mathematical formulas and other STEM graphics, are made accessible within the publishing process. She holds a BSEE from Northwestern University and has co-founded two online software companies. She is also a member of the DAISY Consortium and an Advisory Board Member for the National Center on Accessible Instructional Materials. Contact Betsy at [email protected] Vanessa Braun Manager of Employee Engagement and Director of Accessibility at Pittsburgh Cultural Trust Vanessa Braun is the Manager of Employee Engagement and Director of Accessibility at the Pittsburgh Cultural Trust. She has harbored a lifelong interest in and commitment to matters of accessibility, education, and social justice. Vanessa has experience working in both higher education and human resources. Since joining the Trust’s staff in the fall of 2011, she has become immersed in all aspects of the operation, directing the accessibility initiatives and more recently working with the Trust’s Executive Vice President to build both a robust staff development program and a fellowship program. Vanessa looks forward to facilitating further innovation and positive change at the Trust and is particularly interested in how this change can be aided by technology. Participants 12 Contact Vanessa at [email protected] Alan Brightman Vice President and Research Fellow at Yahoo! Alan Brightman received a Ph.D. in Education from Harvard University, an Honorary Ph.D. in Science from The University of Massachusetts and a Lifetime Achievement Award from Boston University. His professional accomplishments in areas related to individuals with disability reflect a career devoted not only to increasing the quality of life for underserved and too-often overlooked members of society, but also to developing large-scale business opportunities to serve the needs of these segments. Brightman is currently a Vice President and Research Fellow at Yahoo! where he created the Accessibility Group that he ran for 7 years. This group continues to be responsible for ensuring that all of Yahoo!’s Internet products are as accessible as possible to individuals with disabilities. Previously, Brightman was the Founder of Apple Computer's Worldwide Disability Solutions Group and served as its only Director throughout its 13-year existence. In this capacity he was responsible for ensuring that all Apple products, programs, and services were accessible to children and adults with disability. After Apple, Brightman created the Teenage Division for AT&T Labs, an organization he managed for close to 5 years. In this capacity he was responsible for introducing AT&T to the teenage customer segment as well as for designing and developing new telecommunications products and services for teens and young adults. Brightman’s work was a key factor in AT&T Wireless’ decision to pursue the teen consumer market. Brightman has published a number of books—for children as well as adults—aimed at fostering fuller understanding and inclusion of disabled members of society. Brightman’s most recent book, DisabilityLand, was the recipient of a Benjamin Franklin Award. Contact Alan at [email protected] Halsey Burgund Artist After getting a degree in Geophysics, designing and building furniture and working in the high tech industry, Halsey Burgund is now a sound artist and musician. He works primarily with spoken voices in combination with traditional and electronic instruments in both audio installations and musical performances. Recently, his work has focused on participatory location-based audio installations for which he developed Roundware, a distributed platform for collecting, organizing and re-presenting media via smartphones and the web. Contact Halsey at [email protected] Participants 13 Amanda Cachia PhD Candidate in Art History, Theory, and Criticism at University of California Amanda Cachia is an independent curator from Sydney, Australia and is currently completing her PhD in Art History, Theory & Criticism at the University of California, San Diego. Her dissertation will focus on the intersection of disability and contemporary art. Cachia completed her second Masters degree in Visual & Critical Studies at the California College of the Arts (CCA) in San Francisco in 2012. Her MA thesis, entitled What Can a Body Do? Inscribing and Adjusting Experiences of Disability in Contemporary Art formed the basis of an exhibition curated by Cachia and hosted by Cantor Fitzgerald Gallery at Haverford College, PA in 2012. Cachia received her first Masters in Creative Curating from Goldsmiths College, University of London in 2001. She held the position Director/Curator of the Dunlop Art Gallery in Regina, Saskatchewan, Canada from 2007-2010, and has curated approximately 30 exhibitions over the last ten years in London, New York, Oakland and various cities across Australia and Canada. Her writing has been published in numerous exhibition catalogues, Canadian Art, and Disability Studies Quarterly and she has lectured and participated in panels at conferences widely, including National Gallery of Canada, Winnipeg Art Gallery, University of California (Berkeley, Santa Barbara & San Diego), Paul K. Longmore Institute on Disability at San Francisco State University, Portland State University, Emory University, de Young Museum, Metropolitan Museum of Art and the Graduate Center at City University of New York. Cachia is a dwarf activist and has been the Chair of the Dwarf Artists Coalition for the Little People of America since 2007. To learn more, visit www.amandacachia.com or email [email protected] Carlos Cardenas Vice President of THE MEME Carlos Cardenas’ career has focused on the connections between technology, design and the human experience. As founding partner and Vice-president of THE MEME he is responsible for providing leadership, developing strategic directions for innovation and creative integration of research, design and technology for the development of engaging user centered interactive experiences. Carlos has been successful in integrating human centered design research and insights with in order to develop successful innovative solutions for diverse products and services. He has led multiple projects for leading global organizations in diverse industries including consumer electronics, education, and entertainment. He has been faculty member and guest lecturer on digital media and interactive technology at several design and architecture schools in US and Latin America. Carlos holds a Doctor of Design degree and a Master in Design Studies with distinction in the Digital Media concentration, both from the Harvard Graduate School of Design. He also Participants 14 received a Graduate Diploma in Multimedia Design and a Bachelor of Architecture, both from Universidad de Los Andes – Bogota, Colombia. Contact Carlos at [email protected] Marc Check Director of Information and Interactive Technology at Museum of Science (Boston) Marc is currently the Director of Information and Interactive Technology at the Museum of Science in Boston where he directs a team of over 25 technology professionals in both classic infrastructure and interactive technologies. He is passionate about museums and the use of technology in informal learning spaces, and Marc has been working on both the interpretive and curatorial ends of technology for a number of years. His past roles include Associate Director for the International Center for the History of Electronic Games (ICHEG), Director of Technology for the National Museum of Play, and Director of Technology for the Rochester Museum and Science Center. Marc holds a BS in Mathematics from the State University of Brockport in New York and a MS in Information Technology from the Rochester Institute of Technology, with a focus on Interactive Media. Contact Marc at [email protected] Cherie (CD) Collins Artist, performer, storyteller, activist Kentucky native CD Collins follows the storytelling traditions of the South, both as a solo artist and when accompanied by musicians. Her fourth album, Clean Coal Big Lie, features songs and spokenword pieces that will transport you to the deepest heart of Appalachia, its troubles, remarkable characters, and its ineffable, endangered beauty. Collins recently performed at Berklee College of Music Performance Hall and the Boston Public Library. She has appeared in a variety of venues including Club Passim, Boston’s Institute of Contemporary Art, and the New York Public Library. “CD Collins has the voice of a natural-born storyteller. Original and unforgettable.” Stephen McCauley, novelist. Contact CD at [email protected]; www.cdcollins.com Participants 15 Donna Danielewski Director of Strategic Partnerships at The Carl and Ruth Shapiro Family National Center for Accessible Media at WGBH Donna Danielewski is NCAM’s Director of Strategic Partnerships. She develops and maintains collaborative relationships with corporate and public sector partners, identifying challenges and possible accessibility solutions for a wide range of products and services that utilize new media. She works closely with industry leaders such as Apple, Blue Cross Blue Shield MA, BlackBerry, Yahoo! and Verizon, leading educational publishers, and other companies, as well as federal, state, and local agencies, creating and maintaining NCAM’s consulting relationships. These companies and agencies have formed partnerships with NCAM and, with our help, have accomplished their goals of providing more accessible products and services for their customers. Donna holds a BA from Boston University, an MA from the University of Connecticut, and a PhD from Florida State University. She joined NCAM in 2008. Contact Donna at [email protected] Charlie Davis Principle of Exhibit Planning and Design at EDX Charles Davis AIA is a registered architect, exhibit designer, and educator. As a founding partner of EDX, an interpretive exhibit planning and design firm, Charles has helped create engaging and accessible exhibits at venues large and small across the country. Through EDX, Charles has worked with the National Park Service Harpers Ferry Center for the past 15 years developing long-range interpretive plans and planning and designing visitor center exhibits at over 35 parks including the Grand Canyon, Arches, Mesa Verde, and Bryce Canyon National Parks. Charles shares Harpers Ferry’s commitment to accessibility and with them has explored innovative strategies for making interpretive exhibits physically and programmatically accessible for diverse user groups. Contact Charlie at [email protected] Allison Druin Co-Director of the Future of Information Alliance, Professor at University of Maryland’s College of Information Studies and HCIL, and Advance Professor at Senior STEM Women’s Council Allison Druin is Co-Director of the Future of Information Alliance; Professor in the University of Maryland's College of Information Studies and HCIL; and ADVANCE Professor, Senior STEM Women’s Council. Previously she was Director of the Human-Computer Interaction Lab (HCIL) where for 5 years she led an interdisciplinary lab of 50 faculty, Participants 16 staff, and students from 8 colleges and 2 institutes. Her own research over the last two decades has focused on developing new technologies for children with children as design partners. With this team, she has helped to developed new digital library and storytelling tools with such partners as the U.S. National Park Service, Sesame Workshop, Nickelodeon, Nokia, UNICEF, and many others. Contact Allison at [email protected] John Foliot Senior Web Accessibility Specialist at JP Morgan Chase John Foliot is an internationally recognized Web Accessibility Specialist and champion for the cause of web standards and universal accessibility. He has provided consultation services to government agencies, educational institutions and private sector companies since 1998. His wealth of experience and insight enables him to provide stakeholders with immediately applicable, simple and accessible approaches to everyday challenges in website design. John is currently at JP Morgan chase, where he is a Senior Web Accessibility Specialist. He is an active and contributing participant in W3C Working Groups for HTML5, WAI and related topics; W3C Community Groups for WAIEngage, Media/Timed-Text and related topics, and the W3C Television on the Web Interest Group. Working within the W3C HTML5 Accessibility Task Force, John is Co-chair of the Media Sub Group, and has contributed directly to the emergent HTML5 Standard at the W3C. Contact John at [email protected] Patrick Gallagher President and Founder at Gallagher & Associates Patrick Gallagher is President and Founder of Gallagher & Associates, an internationally recognized museum planning and design firm with offices in Washington, D.C., San Francisco and Asia. His extensive experience spans over 30 years and includes projects ranging from cultural history and natural science, to music and the arts. Based upon his strong reputation in the design field, Mr. Gallagher has served on numerous design service organizations and been a part of creating various professional services journals and publications. Mr. Gallagher served as the President of the Society for Environmental Graphic Design (SEGD); he was instrumental in the organization’s continuous growth and the broadening of the Society’s design focus. Mr. Gallagher recently received the prestigious SEGD Fellow Award for his significant contribution to the field of environmental graphic design. His work has received numerous industry awards and his articles have appeared in a variety of design periodicals and international publications. Mr. Gallagher has served as an adjunct Participants 17 professor and participates frequently in workshops and lecture series, both nationally and internationally. Notable projects include Gallery One at the Cleveland Museum of Art, the Mob Museum: Las Vegas Museum of Organized Crime and Law Enforcement, Vault of the Secret Formula at World of Coca-Cola, the National Museum of American Jewish History, the Sant Ocean Hall at the National Museum of Natural History, the International Spy Museum, the Grammy Museum, the Normandy American Cemetery Visitor Center and the China National Wetland Museum. Currently the firm is designing the Shanghai Museum of Natural History, the National World War II Museum, the Smithsonian Institution’s National Postal Museum, the American Revolution Museum at Yorktown and numerous Presidential Libraries and Museums. Contact Patrick at [email protected] David Geanacopoulos Member of the Advisory Board of VSA Arts; Executive Vice President of Corporate Affairs and General Counsel, Volkswagen Group of America David Geanacopoulos is Executive Vice President for Public Affairs and General Counsel of Volkswagen Group of America, Inc. Mr. Geanacopoulos joined Volkswagen in 2003. Prior to being named to his current position, he served as Director of Industry – Government Relations, and later, Vice President for Public Policy. As the Company's chief legal officer, Mr. Geanacopoulos is responsible for the Company's legal affairs in the United States, for government relations, and public affairs. Prior to joining Volkswagen of America, Mr. Geanacopoulos was a Partner in the firm of Akin, Gump, Strauss, Hauer, & Feld in Washington, DC. He served as a Legislative Assistant to the U.S. representative Edward P. Boland (D-MA) from 1977 to 1983. Mr. Geanacopoulos serves on the Board of Directors of the Center for National Policy and of the Alliance of Automobile Manufacturers. He is a member of the Advisory Board of VSA Arts, Inc., an affiliate of the Kennedy Center for the Performing Arts. Mr. Geanacopoulos received a Bachelor of Arts (A.B.) from Harvard University in 1977. He received a Juris Doctor (J.D.) from Georgetown University Law Center in 1983. Clay Gish Director of Writing & Research at ESI Design Clay Gish oversees the team that articulates the vision for new projects and develops the content, educational goals and scripting for all related exhibits, media and interactives. Under Clay’s guidance, the team has tackled diverse assignments ranging from hands-on educational programs for children to training programs for medical specialists. Clay joined ESI in 1989. Before coming to ESI, Clay worked as a journalist, editor and teacher. During a 7-year tenure at the American Foundation for the Participants 18 Blind, she edited numerous books and a journal for professionals in the field. She also wrote articles on the issues confronting people with visual impairments, including a groundbreaking series on environmental barriers. An historian and educator, Clay has written several articles on child labor during the Industrial Revolution and has taught American history and government at the City University of New York. Clay holds a Ph.D. in Philosophy from New York University. Contact Clay at [email protected] Larry Goldberg Founder and Director of the Carl and Ruth Shapiro Family National Center for Accessible Media at WGBH (NCAM) Larry Goldberg is the founder and director of the Carl and Ruth Shapiro Family National Center for Accessible Media (NCAM) at Boston's public media leader, WGBH. For more than a decade he directed WGBH's Media Access Group and its Caption Center and Descriptive Video Service and now focuses on research and development, public policy initiatives and strategic partnerships for global impact. He is a leader in the international effort to assure that the design and implementation of new technologies meet the needs of people with disabilities and other populations who lack access. Larry led development of the specifications for digital television closed captioning in the U.S. and was awarded a patent in 1996 for "Rear Window™," the first closed-captioning system for movie theaters and theme parks. He has developed dozens of innovative R&D projects for full inclusion in such fields as online education and digital publishing, mobile devices and mobile media, health information technology, in-flight entertainment, home media networks, Webbased media, theatrical motion pictures, museums and theme parks, and many others. Larry served on the FCC's Technological Advisory Council, its Consumer Advisory Committee and recently co-chaired its Video Programming Accessibility Advisory Committee. He worked closely with industry and consumer representatives and Congressional staffers on the "21st Century Communications and Video Accessibility Act," which was signed into law by Pres. Obama in October of 2010. Larry works with technology companies such as Apple, Disney, Microsoft, Verizon, AT&T, Yahoo!, LG Electronics, and others on solutions to meet the needs of consumers with disabilities. He has a BA in Broadcast Journalism from the University of Southern California. Contact Larry at [email protected] Tracy Gray Managing Director for American Institute for Research Tracy Gray, Ph.D., is a Managing Director at the American Institutes for Research, where she has led three U.S. Department of Education, Participants 19 OSEP-funded technology centers (National Center for Technology Innovation, Center for Implementing Technology in Education, and the Center for Technology Implementation) that focus on ways that technology can enhance teaching and learning to meet the needs of students with disabilities. She current directs the Center for Technology Implementation that developed PowerUp WHAT WORKS (www.Power Up What Works.org), an innovative website that provides pathways to professional development to guide educators in the integration of technology to personalize instruction. Dr. Gray is a nationally recognized expert in education and technology who has led numerous initiatives in the United States and abroad that examine the impact of technology on educational achievement. She has published and lectured widely on issues related to the effective implementation of technology, particularly for students with disabilities. Prior to joining AIR, she led the philanthropic initiatives to integrate technology in after school programs as the VP for Youth Services at the Morino Institute. In the Clinton Administration, she served as the first deputy executive director and chief operating officer for the Corporation for National Service that launched AmeriCorps throughout the United States. Earlier, Dr. Gray served as the deputy director for the first American Red Cross AIDS Public Education program. In 2008, she served as a judge for the International Imagine Cup, sponsored by Microsoft that brings together more than 1000 students from around the world to compete on technologyrelated projects. In 2009 and 2010, she was selected as one of the international judges for the Tech Museum Awards to Benefit Humanity. She co-authored, Breakthrough Learning: Advancing Educational Innovation with Assistive Technology which focuses on innovations in teacher and learning published by Springer Publications in April 2011. Her forthcoming article, "What’s Driving Innovative and Assistive Technology Solutions in Autism Services?" will be published in the Handbook of Learning Technologies for People with Autism Spectrum and Related Disorders in October 2013. Contact Tracy at [email protected] Nuit Hansgen Director of ARTSEDGE at the John F. Kennedy Center for the Performing Arts As director of ARTSEDGE, the Kennedy Center’s award-winning educational media project, Nuit Hansgen produces innovative online programming and services for the pre-eminent site for arts education on the Internet, ensuring that the site fulfills its mission to provide free resources delivered across multiple platforms—video, audio, interactive, and print—that work together to create an immersive arts experience. She presents frequently on educational multimedia design and development, interactive media, social learning, and instructional design. In addition to her media work, Ms. Hansgen maintains an active role in ‘offline’ arts and art-making, building on over 25 years of experience in working with children and communities in the arts to design and implement arts-based learning programs for private schools, nonprofit groups, government, and other community organizations in the DC Metro and Los Angeles areas. Michele Hartley Media Accessibility Coordinator at Harpers Ferry Center Michele began working for the Harpers Ferry Center, Participants 20 National Park Service in 2000. During the first 10 years, she focused on multimedia and video production and became the Acting Deputy Associate Manager of HFC’s Audiovisual Group in January, 2009. In the fall of 2010, she accepted the newly created Media Accessibility Coordinator position at HFC and now provides technical assistance, outreach, training, and resources to staff and parks. Her accessibility projects include written service-wide recommendations for open captions, revisions to sections of the Programmatic Accessibility Guidelines for National Park Service Interpretive Media, consultation and supervision during the service-wide captioning, audio description and assistive listening initiative, and coordination and development of audio description training. She has served on HFC’s Accessibility Committee since 2003 and the NPS Service-Wide Accessibility Coordinating Committee since 2010. She holds a BA in English Literature from the University of Wisconsin and an MA in Folk Studies with a focus on working in the public sector from Western Kentucky University. Contact Michele at [email protected] Chris Hass Senior Vice President of Experience Design at Mad*Pow Chris Hass is a Senior Vice President of Experience Design at Mad*Pow (madpow.com). Chris handles business development and directs the UX research team in conducting user interface design and accessibility activities for the development of innovative user experience products. Chris has unique expertise conducting human factors research with persons who have physical and cognitive disabilities, and designing information architecture and interaction designs for consumer, medical, professional and human service products. Chris is the former President of the User Experience Professionals’ Association (UXPA) Boston Chapter, and the Director of Chapters for UXPA International. Prior to joining Mad*Pow, Chris was a usability consultant and Interim Director of the Bentley Design and Usability Center, a senior research scientist at the American Institutes for Research, and a WWW Specialist at Harvard Medical School. Chris has published numerous papers on usability including Usability Testing Medical Devices: A Practical Guide to Minimizing Risk and Maximizing Success, presented at HCI 2013, Optimizing Research Design for Diverse Target Populations, presented to the MIT Humans and Technology Symposium, and PHIN for all: Implementing Research Based Accessibility Practices into Web-based Applications, presented at the CDC Public Health Information Network Annual Conference. Contact Chris at [email protected] Sara Hendren Artists, Researcher, and Writer Sara Hendren is an artist, researcher, and writer in Cambridge, Participants 21 Massachusetts. She makes material and digital art works and writes about adaptive technologies and prosthetics, critical design, the medicalized and biopolitical body, and cultural representations of disability and health. In 2012-13, she completed research in the program on Art, Design, and the Public Domain at the Harvard Graduate School of Design, where she was also a research fellow at the MetaLAB at Harvard. Projects at various stages include: an investigation of the inclined plane, one of Galileo's "simple machines," cardboard carpentry, personal genomics, and prosthetics for invisible conditions. She runs the Abler web site: http://www.ablersite.org Contact Sarah at [email protected] Lyn Henley President of Henley Company Design and Production Lyn Henley has planned and designed award-winning museums, interactive multimedia programs, and visitor centers for more than 30 years. In addition to serving as the President of Henley Company Design & Production, Lyn is also a certified Interpretive Planner (National Association for Interpretation (NAI)) and a certified Audio Describer (National Council for the Blind). Her Trail of Tears exhibit for the National Park Service, was noted as a benchmark Universal Design project and awarded 1st place in Interior Exhibit Design by the NAI. She is currently providing audio descriptions for Channel Islands National Park and Cabrillo National Monument. Contact Lyn at [email protected] Cheryl Heppner Executive Director at Northern Virginia Resource Center for Deaf and Hard of Hearing Persons Cheryl Heppner has served as Executive Director of the Northern Virginia Resource Center for Deaf and Hard of Hearing Persons since January 1991, after previous careers as a librarian, writer/editor, public relations consultant, state outreach specialist and teacher. Deafened by spinal meningitis shortly before her seventh birthday, she likes to have as many tools in her communication tool box as she can. She signs, speechreads, once studied cued speech, and is an avid user of assistive technology. Cheryl has received numerous awards from national organizations including the Association of Late-Deafened Adults, National Association of the Deaf and Telecommunications for the Deaf, Inc., state awards from the Virginia Association of the Deaf, and local awards from Self Help for Hard of Hearing People and Northern Virginia Association of the Deaf. She is actively involved in advocacy and education activities on the national, state, regional and local level. Recent leadership positions include chairing the national coalition Deaf and Hard of Hearing Consumer Advocacy Network, chairing the National Coalition for Movie Captioning, and serving as president of the international Association of Late-Deafened Adults. Contact Cheryl at [email protected] Participants 22 Greg Hlibok, Esq. Chief of Disability Rights Office (DRO) in Consumer and Governmental Affairs Bureau at the Federal Communications Commission Greg serves as the Chief of Disability Rights Office (DRO) in Consumer and Governmental Affairs Bureau at the Federal Communications Commission. He oversees several critical rulemaking proceedings on the implementation of the 21st Century Communications and Video Accessibility Act and the development of Telecommunications Relay Service (TRS) and various issues on accessibility of communication technologies. Since 2001 with DRO, his work contributes to progress in TRS, from one type of service, TTY to several types of services, Video Relay Service, IP Relay, and Captioned Telephone as well as increasing captioned programs on television. In his early career, Greg served in two capacities, as a private practicing attorney and a financial consultant. Admitted to NY Bar, Greg holds a BA in Government from Gallaudet University and a JD from Hofstra University School of Law. He is Vice President of the Board of Trustees of his alma mater, Lexington School for the Deaf Board of Trustees. He is an active member of several organizations, including Telecommunications for the Deaf, Inc., National Association of the Deaf and Maryland Association of the Deaf. He is known for his leadership role during the Deaf President Now movement at Gallaudet University in 1988. Contact Greg at [email protected] Dan Hoffer Chief Information Officer at The Pittsburgh Cultural Trust As Chief Information Officer at The Pittsburgh Cultural Trust, Dan oversees all of the day to day information technology needs. Dan is also responsible for the management of a fully-integrated customer relationship management system through the utilization of the Tessitura software. The information technology department supports one of the largest Tessitura implementations with 9 unique arts organizations in Pittsburgh comprised of more than 400 users. Dan brings over 17 years of experience in information technology, ticketing and box office operations, not only working for The Pittsburgh Cultural Trust, but also with Tickets.com, and a number of other arts institutions, throughout his career. Contact Dan at [email protected] Dr. Margaret Honey President and CEO New York Hall of Science Dr. Margaret Honey is the New York Hall of Science President and CEO. She is widely recognized for her work using digital technologies Participants 23 to support children’s learning across the disciplines of science, mathematics, engineering and technology. Prior to joining the Hall, she served as a Vice President of the Education Development Center (EDC) and Director of EDC’s Center for Children and Technology. Honey received a doctorate in developmental psychology from Columbia University and a bachelor’s from Hampshire College. In addition to her work at EDC, she has also held positions at Bank Street College of Education and Sesame Workshop. Contact Margaret at [email protected] Diana Hughes Intern at WGBH Diana is a student at Boston University studying Political Science and International Relations with a focus in world systems and order in Africa and the Middle East. Prior to joining WGBH, she worked for numerous government officials and nonprofit organizations. Contact Diana at [email protected] Jeff Kennedy Principal, Jeff Kennedy Associates Jeff Kennedy is principal of Jeff Kennedy Associates, a Massachusetts-based museum exhibition planning and design firm. He has been a recognized leader in universal design for museums since authoring “User Friendly: Hands-On Exhibits That Work,” a book funded through a grant from the Institute of Museum & Library Services and first published by the Association of Science-Technology Centers (ASTC) in 1990. Kennedy has led workshops and panels on this subject at ASTC conferences and has appeared as a guest lecturer on universal design and accessible exhibition design for the staff of the Smithsonian Institution. He was also a principal advisor to ASTC’s multi-year Accessible Practices workshop program for science centers across the country. Contact Jeff at [email protected] Jonathan Lazar Professor of Computer and Information Sciences, Director of Information Systems Undergraduate Program, and Founder and Director of the Universal Usability Laboratory at Towson University Dr. Jonathan Lazar is a professor of computer and information sciences, director of the undergraduate program in information Participants 24 systems, and founder and director of the Universal Usability Laboratory, all at Towson University. His research focuses on understanding how people with disabilities interact with technologies, how improved interface design can change the quality of life, and how humancomputer interaction and public policy influence each other. During the 2012-2013 academic year, Dr. Lazar was the Shutzer Fellow at the Radcliffe Institute for Advanced Study at Harvard University, researching the relationship between web-based interfaces that are inaccessible to people with disabilities, and how those inaccessible interfaces lead to forms of discrimination that are illegal under US law. Lazar has published more than 120 refereed articles in journals, books, and conference proceedings. He has also authored three books and edited three, including Research Methods in Human-Computer Interaction (Wiley, 2010), Universal Usability: Designing Computer Interfaces for Diverse User Populations (Wiley, 2007), and Web Usability: A User-Centered Design Approach (Addison Wesley, 2006). He was awarded a 2011 University System of Maryland Board of Regents Faculty Award for Public Service, a 2010 Dr. Jacob Bolotin Award from the National Federation of the Blind for working towards achieving the full integration of the blind into society on a basis of equality, and a 2009 Innovator of the Year Award from the Maryland Daily Record for his work on improving the accessibility of web-based security features. He currently serves as chair of public policy for ACM SIGCHI (the Association for Computing Machinery Special Interest Group on Computer-Human Interaction). Contact Jonathan at [email protected] Aaron Leventhal Access Garage Inventor of polite and assertive content. User interface designer specializing in boomers, seniors and people with disabilities. Architect of Braille publishing software, Firefox accessibility and advanced accessibility standards such as WAI-ARIA. Contact Aaron at [email protected] Alan Levine Chief Information Office at The John F. Kennedy Center for the Performing Arts Alan C. Levine specializes in the application of technology to arts management, marketing and fund-raising. Throughout his career, he has worked with non-profit organizations of all sizes to develop innovative, strategic uses of information technology. Alan serves as a leader, mentor, and educator. At the Kennedy Center, Alan oversees all information technology, web and telecommunications operations. Through the Kennedy Center DeVos Institute of Arts Management, Alan has taught arts managers around the world. Alan is a founder and past Chairman of the Board of the Tessitura Participants 25 Network, Inc., which provides state-of-the-art software for customer relationship management, ticketing, and fundraising to performing arts and cultural organizations in six countries. Alan is President of CIO/Arts, and a founding member of the worldwide CIO Executive Council. Alan also serves on the Small Agency CIO Council of the US Federal Government. Valerie Lewis Administrator of Outreach Services for the Suffolk Cooperative Library System in Suffolk County, NY Valerie Lewis is the Administrator of Outreach Services for the Suffolk Cooperative Library System in Suffolk County, NY. Ms. Lewis works with public libraries, county agencies, disability-related service providers and organizations throughout New York State to ensure access to information for all. Ms. Lewis occasionally offers a course at Stony Brook University/Health Science Center titled "Disability and Health Promotions". The course is designed to teach health care professionals how to provide access to health care for people with disabilities. Ms. Lewis is an appointed member of the Suffolk County Department of Social Services Commissioner's Advisory Council and the Suffolk County Disability Advisory Board, currently serving as the Chairperson for the Transportation Sub-Committee of the Advisory Board, and a member of the Transportation Committee for the Suffolk Independent Living Organization. Ms. Lewis works with the Coordinator of Fire Rescue and Emergency Services for Suffolk County, providing contracted transcription services to county agencies, consulting on such issues as the creation of Emergency and Evacuation Resources that will be available in alternative formats to people with disabilities. Contact Valerie at [email protected] Anna Lindgren-Streicher Project Manager, Research & Evaluation at Boston Museum of Science Anna Lindgren-Streicher manages the efforts of her department’s full and part-time staff and coordinates and conducts evaluations focused on exhibitions, public programs, visitor services, and the universal design of museum educational experiences. She leads the Museum’s Universal Design for Exhibits Committee, has served as a universal design mentor on two NSF-funded national networks, the NISE Network and Math Core for Museums, and has conducted numerous presentations and workshops on the inclusion of people with disabilities in museum experiences. Contact Anna at [email protected] Danielle Linzer Manager of Access and Community Programs at The Whitney Museum of American Art Participants 26 Danielle Linzer is the Manager of Access and Community Programs at the Whitney Museum of American Art. She oversees community-based partnerships and outreach strategies for audiences that have traditionally been underserved by cultural organizations, as well as services and programs for people with disabilities at the Whitney. She is currently the Co-Chair of the Museum Access Consortium, a membership organization based in New York City that strives to enable people with disabilities to access cultural facilities of all types. Contact Daniele at [email protected] Eleanor Lisney Founding Member of Sister of Frida and Connect Culture Eleanor Lisney is the founding member of Sisters of Frida, a cooperative of disabled and allied women, and Connect Culture, disabled user led community based group based in Coventry, UK. Eleanor has lived in France and studied Information Studies at UTAustin. She is a campaigner and presents on disability issues as well as being on several disability groups such as the British Council Disability Advisory Panel. She advises on accessibility and disability equality. She was also a torchbearer at the Olympics 2012 for Coventry. She is busy coordinating a symposium on accessible transport at Coventry Transport Museum at the moment. Contact Eleanor at mailto:[email protected] Will Mayo Creator of SpokenLayer Will Mayo loves creating, manipulating, and listening to audio. While in school, Will studied Electrical and Computer Engineering with a parallel focus on design and ergonomics— while singing in the Choir, Glee Club and a capella groups. Mayo’s obsession with audio drove him to design SoundPipe while in grad school, smartphone software to record, stream and share audio wherever you are and easily store it in the cloud. Most recently, in his plight to unmute the web, Will created SpokenLayer, which lets anyone listen to the web instead of reading it. Will was recently part of the first class of Matter.vc, a new media accelerator in San Francisco, you also may recognize Will — possibly by his Kilt — from TechCrunch Disrupt NYC in 2012. Contact Will at [email protected] Dr. Lotfi Merabet, OD PhD MPH Assistant Professor of Ophthalmology at Harvard Medical School and Director of The Laboratory for Visual Neuroplasticity at Massachusetts Eye and Ear Participants 27 Infirmary Lotfi Merabet is a clinician-neuroscientist interested in how the brain adapts to the loss of sight. He completed his doctorate degree in neuroscience (University of Montréal) and clinical doctorate in optometry (New England College of Optometry). He then continued his postdoctoral training at Harvard Medical School, Boston University and the MGH Martinos Center for Biomedical Imaging and completed his Master’s degree in Public Health (Harvard). In 2010, he joined the faculty of the Massachusetts Eye and Ear Infirmary as a clinical researcher. His work is currently supported by the National Institutes of Health (NIH). Contact Lotfi at [email protected] Elizabeth Merritt Founding Director at Center for the Future of Museums Elizabeth Merritt, Founding Director, Center for the Future of Museums. (M.A. Duke University, B.S. Yale University, Museum Management Institute). Elizabeth is the founding director of the Center for the Future of Museums – a think-tank and research & development lab for the museum field. The American Alliance of Museums created the Center to help museums explore cultural, political and economic trends shaping the future and ensure that museums play a profound role in society. Contact Merritt at [email protected] Jeff Miller Director of Technology and Chief Technology Strategist at Unified Field, Inc. Jeff is responsible for the planning, development, implementation and direction of technology. He is a conceptual designer, who functions as an experience designer. Jeff brings the perspectives of technology, science education and fun to visitor experience. At Unified Field he oversees the programming staff; contributes substantially to the creative concept and technical implementations of projects and their implementation through all phases from initial design concepts through installation. Contact Jeff at [email protected] Cheryl Mitchell Member of the board, AbleGamers Foundation Participants 28 James Neal MLS Program in iSchool in Information and Diverse Populations Concentrations at the University of Maryland College of Information Science James P. Neal, III is a recent graduate of the MLS program at the University of Maryland College of Information Science, Maryland's iSchool in the Information and Diverse Populations concentration. His focus of study at Maryland's iSchool was on digital humanities scholarship, scholarly communications, digital and media literacy, Internet freedom and access, and ICT for development in sub-Saharan Africa, Latin America, and the Caribbean. Neal’s career goals include becoming an academic librarian at a research university and a policy expert on Internet governance, Internet architecture, and ICT4D. Contact James at [email protected] Annuska Perkins User Experience (independent consultant) for Good Labs LLC Mrs. Annuska Perkins is a User Experience independent consultant with Good Labs LLC. She recently worked at Microsoft as a Program Manager and Product Planner in MSN, Windows, and the Accessibility Business Unit. From 2000-2013, she collaborated with Microsoft product and research groups to better understand, and design for, the accessibility market. Her passion is experimenting with ways to spark innovation, with such devices as Do-It-Yourself Arduinos and wearable, smart technology. Contact Annuska at [email protected] Chris Power Human Computer Interaction in the Department of Computer Science for University of York Christopher Power is a Lecturer in Human Computer Interaction in the Department of Computer Science at the University of York. His research is focused on understanding how people with disabilities and older adults use the web in order to inform the design of accessible and usable websites. He has been involved in several European projects on web accessible in areas such as e-learning, ecommerce and e-participation and has previously worked as a professional web developer. Recently, he has participated in workshops on accessibility in museums at the Museum of Science in Boston, the Smithsonian Institute in Washington D.C and the Metropolitan Museum of Art in New York. Contact Chris at [email protected] Participants 29 Nancy Proctor Head of Mobile Strategy and Initiatives in the Office of the Assistant Secretary from Education and Access at The Smithsonian Nancy Proctor heads up mobile strategy and initiatives for the Smithsonian. With a PhD in American art history and a background in filmmaking, curation and art criticism, Nancy Proctor published her first online exhibition in 1995. She co-founded TheGalleryChannel.com in 1998 with Titus Bicknell to present virtual tours of innovative exhibitions alongside comprehensive global museum and gallery listings. TheGalleryChannel was later acquired by Antenna Audio, where Nancy led New Product Development from 2000-2008, introducing the company’s multimedia, sign language, downloadable, podcast and cellphone tours. She also directed Antenna’s sales in France from 2006-2007, and worked with the Travel Channel’s product development team. From 2008-2010 she was Head of New Media at the Smithsonian American Art Museum. Nancy served as program chair for the Museums Computer Network (MCN) conference 2010-2011, and has co-organized the Tate Handheld conference among other gatherings for cultural professionals. She also manages MuseumMobile.info, its wiki and podcast series, edited the 2010 Mobile Apps for Museums: The AAM Guide to Planning and Strategy and is Digital Editor of Curator: The Museum Journal. Contact Nancy at [email protected] Abigail Rekas Legal Scholar, National University of Ireland, Galway; Bookshare Cynthia Rowland Associate Director in the Center for Persons Disabilities at Utah State University Dr. Cyndi Rowland is the Associate Director at the Center for Persons Disabilities (CPD) housed at Utah State University. The CPD is part of a national network of University Centers of Excellence in Disability Research, Service, and Education. The focus of Cyndi’s work and expertise is accessible information communication technology (ICT). She founded WebAIM in 1998 and is its Executive Director. WebAIM provides web development professionals with knowledge, skills, organizational strategies, and vision to assist in making web content accessible. WebAIM also developed and maintains the WAVE web accessibility evaluation tool used by many in the field. For the past 11 years she has also served as the Technology Director for the National Center on Disability and Access to Education (NCDAE). This Center works to advance the accessibility of online educational content. The NCDAE does this through their work on policy and standards, resources, tools, and an emphasis on organizational strategies. The work of both WebAIM and NCDAE are viewed as important resources in digital accessibility. Dr. Participants 30 Rowland has engaged in research, tool development, education, as well as policy and standards work throughout her projects at national and international levels. One current project is the Gaining Online Accessible Learning through Self-Study (GOALS). Funded by the U.S, Department of Education (Fund for the Improvement of Postsecondary Education), it has a focus to assist postsecondary institutions as they make a decision to commit to web accessibility enterprise-wide. Moreover the project is working with the regional accreditation community as they consider how they might include web accessibility in their advice and support to member institutions. Contact Cyndi at [email protected] Sharron Rush Co-founder and Executive Director, Knowbility Knowbility is an Austin Texas based non-profit organization with the mission of ensuring equal access to communications technology for people with disabilities. She is the co-Chair of the Education and Outreach Working Group of the Web Accessibility Initiative of the W3C. She is a Computer World Laureate and the author of Maximum Accessibility, a leading text on web accessibility. Sharron can be contacted at [email protected] Mike Shebanek Senior Director of Accessibility at Yahoo Mike has a passion for gadgets and accessibility. Having grown up in Southern California it wasn't long before he found his way to Silicon Valley, establishing a career deeply intertwined with the story of Apple. Upon graduating with a degree in Computer Science he accepted a position at the University of California, Riverside in the Computing and Communications Department building and managing the campus computer networks, and providing training and support for Mac computers. During this time Mike also published a book on NEXSTEP, the software that powered workstation computers designed by Steve Jobs after his exodus from Apple. Eventually Mike moved to Silicon Valley to join Apple as a product Manager in its Worldwide Hardware Product Marketing team. His first product was the iconic Bondi blue "gum-drop" iMac, followed over the next five years by additional iMac models including the "lampshade" iMac G3. Mike's next challenge was a move to software product marketing to manage the transition of Apple's computers from PowerPC to Intel processors. Along the way, he also Participants 31 managed notable projects such as Apple's Dashboard (widgets) and Boot Camp (enabling Windows to run natively on Mac computers). It was during this time Mike was introduced to the needs of blind and visually impaired computer users which led him to propose, and eventually help create VoiceOver—a screen reader built into OS X, and the world's first gesture-based screen reader for general purpose touch screen devices included on every new iPhone, iPad, and iPod Touch. For five years Mike served as the product manager for accessibility at Apple, developing and marketing advanced accessibility features in OS X and iOS to address the needs of users with a variety of disabilities. In 2010, he returned for a brief time to hardware product marketing to help Apple launch the original iPad, and follow-on models, that have helped revolutionize mobile computing. After 19 years at Apple, Mike sought new challenges and opportunities, including a return to his work in accessibility, and has recently taken the role as Senior Director of Accessibility at Yahoo! where he continues to push the frontiers of accessible design in products and services used by millions of customers every day. Contact Mike at [email protected] Betty Siegel Director of VSA and Accessibility at the John F. Kennedy Center for the Performing Arts Betty Siegel has specialized in arts and disability issues for over twenty five years starting at Arena Stage in Washington, D.C. and now as Director of VSA and Accessibility at the John F. Kennedy Center for the Performing Arts. She oversees national and international disability, arts and education programs including VSA, the VSA Network of cultural organizations engaging in arts education and disability and the Leadership Exchange in Arts and Disability (LEAD) network of cultural arts administrators. She is a respected expert and speaker on topics related to accessibility to cultural venues for individuals with disabilities. Ms. Siegel obtained her JD in 2009 from the Columbus School of Law at Catholic University and is licensed to practice law in the Commonwealth of Virginia. Contact Betty at [email protected] Neal Stimler Associate Digital Asset Specialist in the Digital Media Department at The Metropolitan Museum of Art Neal is an Associate Digital Asset Specialist in the Digital Media Department at The Metropolitan Museum of Art where he forecasts digital trends, leads digitization efforts and manages special initiatives such as the Google Art Project. Stimler is a Google Glass Explorer and participates in experimental programs with The Met Media Lab. Neal advocates for digital humanities methods of collaboration and inquiry as the core of museum practice. He is committed to strengthening digital preservation in museums as they become vital stewards of digital culture. Stimler encourages museums’ to open access and use of the Participants 32 shared cultural heritage resources in their repositories for the humanistic benefit of the public. Neal is also the Social Media Curator for The Museums and the Web conference. Contact Neal at [email protected] John Tobiason Digital and Social Media Specialist at the National Park Service John Tobiason is the Digital and Social Media Specialist for the National Park Service at the Harpers Ferry Center for Media Services. He provides field support and strategies for digital and social media, mobile app development and standards support, networks with the industry, provides digital media training, consults on various projects, and is the clearinghouse for digital media in the NPS. He is also the co-chair of the NPS Web Council and manages the national online junior ranger program WebRangers. Prior to working with NPS, John was a technical marketing specialist at the Government Printing Office (GPO) in Washington, D.C. working with federal agencies to produce videos, DVDs, websites, animations, and many rich media products. He also consulted with agencies on the use of new media, multimedia, and 508 accessibility technologies. John holds a bachelor of fine arts, concentrating on multimedia, from Frostburg State University. He lives in downtown Frederick, MD with his wife Julie and their two young sons. Contact John at [email protected] Kate Watson Production Assistant at RAA Media (Ralph Appelbaum Assoc.) Kate Watson is a curator, designer and writer who serves as Production Assistant at RAA Media. She previously worked for several New York museums and galleries, including MOMA PS1, the New Museum, and 319 Scholes Gallery. Kate holds an MPS from NYU’s Interactive Telecommunications Program and a BA in art and art history from Sarah Lawrence College. Contact Kate at [email protected], or on twitter @misskatewatson. Oren Williams Advanced Audio Technology to Issues of Accessibility at Dolby Laboratories Inc. Oren Williams works with leading TV, IPTV, video streaming systems and consumer electronics manufacturers to incorporate Dolby audio technology. Participants 33 In addition, he works to apply Dolby technology to developing systems and to develop new technology. He is leading Dolby’s effort to apply advanced audio technology to issues of accessibility. Mr. Williams joined Dolby Laboratories as a Digital Broadcast Licensing Engineer in 1999. He led the first major revision of the DTV consumer product test kit as well as developed test methods for DVB-C, MMDS, and a proprietary video over DSL format. Previously, Mr. Williams worked on the TV Test engineering team in the Tektronix Measurement Division. Mr. Williams graduated from the Edward F. Cross School of Engineering at Walla Walla University with a B.S.E. Electrical Engineering. Contact Oren at [email protected] Tom Wlodowski Vice President, Accessibility, Comcast Corp. Dr. Lisa Wong Pediatrician and Musician at Harvard Medical School Dr. Lisa Wong is a musician and pediatrician dedicated to combining music, health, and education for social change. She is an Assistant Clinical Professor of Pediatrics at Harvard Medical School and has been a pediatrician at Milton Pediatric Associates for nearly 30 years. Dr. Wong, a violinist, served for 20 years as President of the Longwood Symphony Orchestra, a Boston-based orchestra of medical professionals that performs each of its concerts in support of medically-related nonprofits, including several organizations that care for children with special healthcare needs. As a board member of the Massachusetts Cultural Council, and member of the BPS Arts Expansion Initiative, Society for Arts in Healthcare, and Institute for Arts and Health at Lesley University, Dr. Wong has been a strong advocate for the arts for all. Contact Lisa at [email protected] Beth Ziebarth Director of Accessibility Programing at The Smithsonian Beth Ziebarth has a personal interest and professional responsibility in advocacy for people with disabilities. She currently serves as the director of the Smithsonian’s Accessibility Program. In her position, Ms. Ziebarth develops and implements accessibility policy and guidelines for the Institution’s 19 museums, the National Participants 34 Zoo, and nine research centers, ensuring that the Smithsonian’s 30 million annual visitors experience a welcoming environment that accommodates individuals of all ages and abilities. Ms. Ziebarth develops partnerships between the Smithsonian and disability, educational, and cultural organizations in order to increase the Institution’s audience of people with disabilities. She provides technical assistance to Smithsonian units on facility, exhibition and program accessibility issues and coordinates with Smithsonian administration to resolve formal and informal accessibility complaints. Ms. Ziebarth has been a Smithsonian staff member for over twenty years. Contact Beth at [email protected] Participants 35
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