Adults Social Care Assessed Year in Employment Newly Qualified Social Worker Name Work-Base Mentor Date commenced Completion Date Supported and coordinated by the: Workforce Development Unit Mill House North Street York YO10 4HU 1 Index CONTENT PAGE 1. Introduction 3, 4, 5 2. Professional Capabilities Framework (PCF) 6 3. National Level Capabilities 7 4. Guidance for staff and managers 20 How the system works… Timescale of progression process How to register for progression and access University modules – WDU ASYE Progression Moderation 20 21 21 5. Assessed and Supported Year in Employment – Engaged 22 Assessment Process 6. Learning Agreement: Information and Notes 25 7. Proformas 27 Learning Agreement 28 Manager’s Report 32 Direct Observations 38 Moderation Panel / Quality Assurance - Holistic assessment against the PCF Assessment Report 42 Candidate Process Evaluation Proforma 47 8. Appendix 48 Quality Assurance & Evaluation of new Progression Process 49 Appeals Process 49 Study Leave 49 Further Resources 50 Notes 51 2 Directorate for Adult, Children and Education A message to the Newly Qualified Social Worker We are very pleased that you have decided to join City of York Council as a Social Worker. We want only the best professionally qualified practitioners working with the Adults we support; therefore, we encourage the recruitment, support and retention of expert social workers. Our involvement in the Newly Qualified Social Work (NQSW) /Assessed and Supported Year in Employment (ASYE) programme demonstrates our commitment to supporting you, one of our most valuable assets. We recognise the value of good social work and the potential for a positive and life changing impact on the lives of people we support. We hope that by joining this programme you will build on the skills and knowledge that you bring and we want to support you with the resources and management support required to develop you to your full potential. Your contribution is vitally important to the lives of people we support. The NQSW/ASYE process aims to: Clarify what is expected from you Define the responsibilities of colleagues that work with and support you Establish a more consistent baseline of experiences, abilities and expertise for those who work in Adult Social Care Give greater assurances to managers around what NQSW/ASYE needs to achieve to deliver the best possible service to the families we support. We hope that you will find this programme accessible, clear and effective, and that you will take up the many opportunities that will be provided to you to meet your development needs. Purpose of this handbook The Skills for Care Newly Qualified Social Worker (ASYE) programme is a 12 month support package for NQSWs who take up the social work role. This City of York Council NQSW/ASYE handbook pulls together the key tools and summarises the main elements of the scheme to assist NQSWs and their line managers to understand what is involved, and what both the new Social Worker and the service can gain from participating in the scheme. 3 We know that the role of a Social Worker is complex and can often be extremely demanding, as well as rewarding. The role involves making crucial decisions to best support the needs of people we support and their families. For this reason, this structured programme aims to support NQSWs to develop the skills and confidence needed to meet the demands of the role. It is designed to ensure that the NQSW can have access to the best possible supervision, training and development opportunities to broaden and deepen the skills and knowledge that an NQSW will bring from their training. This handbook sets out the key features of the programme, but should be read and used alongside other comprehensive documents produced by Skills for Care The National Context The NQSW programme began in September 2008 after Lord Laming called for a national progression route for social workers (The Protection of Children in England: a Progress Report March 2009) and the Social Work Task Force has recently published recommendations for advancing the training and development of the Social Work Profession. One of the fifteen proposals in their final report (‘Building a Safe, Confident Future’ Nov 2009) was that there should be an assessed and supported year in employment to provide a structured induction and foundation first year. This proposed national reform programme will take a number of years to implement, but will build on current initiatives like the NQSW pilot. For this reason the guidance in this handbook will be updated and revised in accordance with future national developments. Main structure of the programme The NQSW guidance sets out a detailed framework that helps the service to provide systematic and focused support to the Newly Qualified and newly appointed Social Worker, and helps the service to get the best out of the worker. It is underpinned by the notion of continual assessment and focused on the specialist areas of knowledge, values and skills relevant to the role. It provides an understanding of what a Social Worker should know, and do, by the end of their first year of employment. 4 Social Worker professional development and progression based on the Professional Capabilities Framework (PCF) The intention of this guidance is to provide direction and a route to acquire evidence throughout the progression process of “the development of practitioners’ ability to manage complexity, risk, ambiguity and increasingly autonomous decision making across a range of situations” (The College of Social Work, progression between levels). As the stages are progressive and overlapping, practitioners do not need to provide detailed evidence for every capability, only those that the process deems relevant to their level. The evidence and assessment process for each level is a requirement to achieve the level, not for when the level has been achieved. This must be supported by your line manager through appraisal procedures. City of York Council has assigned the following headings to the PCF progression levels to locally contextualise the progression process and indicate the levels of practice competence: Newly Qualified Social Worker: Assessed and Supported Year in Employment/ ASYE level At this stage Social Workers should have consistently demonstrated practice in a wider range of tasks and roles, and have become more effective in their interventions, thus building their own confidence, and earning the confidence of others. They will have more experience and skills in relation to a particular setting and user group, and have demonstrated ability to work effectively in more complex situations. They will seek support in supervision appropriately, whilst starting to exercise initiative and evaluate their own practice. Social Worker At this stage Social Workers will progress to practice more effectively, exercising higher quality judgements, in situations of increasing complexity, risk, uncertainty and challenge. Through growing understanding they expect and anticipate, but do not pre-judge, the issues that may develop. They have greater confidence and independence (whilst accessing support when needed), and use their initiative to broaden their repertoire of responses; they have expertise in one or more areas of practice, and are familiar with local resource networks. Senior Practitioner At this stage Social Workers are more autonomous in their role. They demonstrate expert and effective practice in complex situations, assessing and managing higher levels of risk, striking a balance between support and control, liaising with a wide range of professionals, including more senior levels. They manage complex caseloads, and offer expert opinion within the organisation and to others. They chair a range of meetings, offer expert support to case conferences, and produce high quality assessments and reports for a range of functions. They model good practice, setting expectations for others. They start to take responsibility for and become accountable for the practice of others, mentoring newly qualified social workers, and supervising the work of junior staff. They undertake capacity-building with individuals, families, communities, user groups and voluntary organisations, and contribute their views on service provision to commissioners. 5 Social Worker Professional Development and Progression Based On The Professional Capabilities Framework (PCF) The Professional Capabilities Framework (PCF) was developed by the Social Work Reform Board (SWRB). It serves as a backdrop to both initial social work education, and continuing professional development after qualification. The PCF has been developed by social workers, and is owned by The College on behalf of the profession. The framework below is the one currently published on the College of Social Work website (June 2012). Please ensure that the latest version is used www.collegeofsocialwork.org © The College of Social Work 2012 6 Professional Capabilities Framework - Level Capabilities: Where capability statements are in grey italics this indicates that they should have been met at a previous level and do not need to be met again. However, the expectation should be that social workers will maintain capability in that area of practice. Professionalism - Identify and behave as a professional social worker, committed to professional development Social Workers are members of an internationally recognised profession, a title protected in UK law. Social Workers demonstrate professional commitment by taking responsibility for their conduct, practice and learning, with support through supervision. As representatives of the social work profession they safeguard its reputation and are accountable to the professional regulator. ASYE Social Worker Senior Practitioner / Experienced Be able to meet the requirements of the professional regulator Be able to meet the requirements of the professional regulator Promote the profession in a growing range of contexts Be able to meet the requirements of the professional regulator Be able to explain the role of the social worker in a range of contexts, and uphold the reputation of the profession Take responsibility for obtaining regular, effective supervision from a SW for effective practice, reflection and career development Model the social work role, set expectations for others and contribute to the public face of the organisation Make pro active use of supervision to reflect critically on practice, explore different approaches to your work, support your development across the nine capabilities and understand the boundaries of professional accountability Maintain professionalism in the face of more challenging circumstances Expect supervision that covers practice, organisational and management aspects of role, applying critical reflection throughout Demonstrate professionalism in terms of presentation, demeanour, reliability, honesty and respectfulness Manage workload independently, seeking support and suggesting solutions for workload difficulties Model and help others to demonstrate professionalism Demonstrate workload management skills and develop the ability to prioritise Recognise and balance your own personal/professional Maintain appropriate personal/professional boundaries in more challenging circumstances. Make skilled use of self as part of your interventions Model and help others with effective workload management skills Model and help others to maintain 7 boundaries in response to changing and more complex contexts professional/personal boundaries and skilled use of self Recognise your own professional limitations, and how to seek advice Maintain awareness of own professional limitations and knowledge gaps. Establish a network of internal and external colleagues from whom to seek advice and expertise Maintain awareness of own professional limitations and knowledge gaps. Establish a network of internal and external colleagues from whom to seek advice and expertise Identify your learning needs; assume responsibility for improving your practice through appropriate professional development Identify and act on learning needs for CPD, including through supervision Contribute to a learning environment for self, team and, colleagues Practice Educator Standards Stage 2 Domain D (see also capability 9) Develop ways to promote wellbeing at work, identifying strategies to protect and promote your own well being and the well being of others Routinely promote well-being at work Recognise and seek ways to promote well-being for team and colleagues Identify and implement strategies for responding appropriately to concerns about practice or procedures, seeking guidance if required Raise and address issues of poor practice, internally through the organisation, and then independently if required Promote up to date expectations about practice norms, identifying and helping resolve poor practice issues 8 Values and Ethics - Apply social work ethical principles and values to guide professional practice Social Workers have an obligation to conduct themselves ethically and to engage in ethical decision-making, including through partnership with people who use their services. Social Workers are knowledgeable about the value base of their profession, its ethical standards and relevant law. ASYE Social Worker Senior Practitioner / Experienced Understand and apply the profession’s ethical principles and legislation, taking account of these in reaching decisions Demonstrate confident application of ethical reasoning to professional practice, rights and entitlements, questioning and challenging others using a legal and human rights framework Demonstrate confident and critical application of professional ethical principles to decision-making and practice, supporting others to do so using a legal and human rights framework Recognise, and manage the impact of your own values on professional practice Critically reflect on and manage the influence and impact of own and others’ values on professional practice Model and support others to reflect on and manage the influence and impact of own values on professional practice Recognise and manage conflicting values and ethical dilemmas to arrive at principled decisions Recognise and manage conflicting values and ethical dilemmas, in practice, using supervision and team discussion, questioning and challenging others, including those from other professions Provide guidance and support to analyse, reflect on and work with ethical dilemmas Demonstrate respectful partnership work with service users and carers, eliciting and respecting their needs and views, and promoting their participation in decision-making wherever possible Negotiate and establish boundaries to underpin partnership work with service users, carers and their networks, using transparency and honesty Demonstrate confident application of an understanding of the benefits and limitations of partnership work, support others to do so, and promote service user and carer participation in developing service delivery Recognise and promote individuals’ rights to autonomy and self-determination Ensure practice is underpinned by policy, procedures and code of conduct to promote individuals’ rights to determine their own solutions, promoting problem-solving skills, whilst recognising how and when self-determination may be constrained (by the law) Promote and advance wherever possible individual’s rights to autonomy and self-determination, providing support, guidance and challenge to others Promote and protect the privacy of individuals within and outside their families and networks, recognising the requirements of professional accountability and information sharing Work to protect privacy and promote trust, whilst being able to justify, explain and take appropriate action when the right to privacy is over-ridden by professional or legal requirements Demonstrate skills in the sensitive exploration of issues of privacy and information-sharing in complex or risky situations, offering support and guidance to colleagues in managing such these dilemmas 9 Diversity - Recognise diversity and apply anti-discriminatory and anti-oppressive principles in practice Social Workers understand that diversity characterises and shapes human experience and is critical to the formation of identity. Diversity is multidimensional and includes race, disability, class, economic status, age, sexuality, gender and transgender, faith and belief. Social Workers appreciate that, as a consequence of difference, a person’s life experience may include oppression, marginalisation and alienation as well as privilege, power and acclaim, and are able to challenge appropriately. ASYE Social Worker Senior Practitioner / Experienced Identify and take account of the significance of diversity and discrimination on the lives of people, and show application of this understanding in your practice Recognise the complexity of identity and diversity of experience, and apply this to practice Inform, guide and model good practice in the application of understanding of identity and diversity to practice; identifying and taking up issues when principles of diversity are contravened in the organisation Recognise oppression and discrimination by individuals or organisations and implement appropriate strategies to challenge Recognise discriminatory practices and develop a range of approaches to appropriately challenge service users, colleagues & senior staff Model critically reflective practice and support others to recognise and challenge discrimination, identifying and referring breaches and limitations in the ability of your own or other organisations’ ability to advance equality and diversity and comply with the law Identify the impact of the power invested in your role on relationships and your intervention, and be able to adapt your practice accordingly Critically reflect on and manage the power of your role in your relationship with others Demonstrate and model the effective and positive use of power and authority, whilst recognising and providing guidance to others as to how it may be used oppressively 10 Rights, Justice and Economic Wellbeing - Advance human rights and promote social justice and economic wellbeing Social Workers recognise the fundamental principles of human rights and equality, and that these are protected in national and international law, conventions and policies. They ensure these principles underpin their practice. Social Workers understand the importance of using and contributing to case law and applying these rights in their own practice. They understand the effects of oppression, discrimination and poverty. ASYE Social Worker Senior Practitioner / Experienced Begin to integrate principles of and entitlements to social justice, social inclusion and equality in your analysis and practice, by identifying factors that contribute to inequality and exclusion, and supporting people to pursue options to enhance their well being Routinely integrate the principles of and entitlements to social justice, social inclusion and equality, and with support, consider how and when challenge may be needed Provide guidance and challenge to others about applying the principles of social justice, social inclusion and equality to decision-making Address oppression and discrimination applying the law to protect and advance people’s rights, recognising how legislation can constrain or advance these rights Routinely apply the law to protect and advance people’s rights and entitlements, identifying and highlighting situations where interpretations of the law are neither proportionate nor fair to promote autonomy and self-determination Demonstrate ability to interpret and use current legislation and guidance to protect and/or advance people’s rights and entitlements, balancing use of different legislation to achieve the best outcomes; support colleagues (both inside and outside the organisation) to do so Apply in practice principles of human, civil rights and equalities legislation, and manage competing rights, differing needs and perspectives Apply the principles and entitlements of human and civil rights to analyse, evaluate and challenge interventions that are unlawful and / or disproportionate Be able to communicate legislative issues to other professionals and agencies Recognise the impact of poverty and social exclusion and promote enhanced economic status through access to education, work, housing, health services and welfare benefit Analyse differing needs, perspectives and competing rights and apply to practice Model best practice in applying human and civil rights, providing support to others and challenge where required Empower service users and carers through recognising their rights and enable access where appropriate to independent advocacy Enable and support people to consider and pursue a range of options that may enhance economic status (through access to education, work, housing, health services and welfare benefits) Support others to enable individuals to access opportunities that may enhance their economic status (e.g. education, work, housing, health services & welfare benefits) Where appropriate, set up and/ or enable access to effective independent advocacy Promote access to independent advocacy, ensuring best practice and critical review, and contribute to the evaluation of independent advocacy 11 Knowledge - Apply knowledge of social sciences, law and social work practice theory Social Workers understand psychological, social, cultural, spiritual and physical influences on people; human development throughout the life span and the legal framework for practice. They apply this knowledge in their work with individuals, families and communities. They know and use theories and methods of social work practice. ASYE Social Worker Senior Practitioner / Experienced Consolidate, develop and demonstrate comprehensive understanding and application of the knowledge gained in your initial training, and knowledge related to your specialist area of practice, including critical awareness of current issues and new evidence-based practice research Demonstrate a comprehensive understanding and use of knowledge related to your area of practice, including critical awareness of current issues and new evidence based practice research Develop knowledge in one or more specialist areas of your practice. Expand your knowledge to inform the connections between this and other settings or areas of practice Demonstrate knowledge and application of appropriate legal and policy frameworks and guidance that inform and mandate social work practice. Apply legal reasoning, using professional legal expertise and advice appropriately, recognising where scope for professional judgement exists Demonstrate knowledge and application of appropriate legal and policy frameworks and guidance that inform and mandate social work practice. Apply legal reasoning, using professional legal expertise and advice appropriately, recognising where scope for professional judgement exists Demonstrate knowledge and application of appropriate legal and policy frameworks and guidance that inform and mandate social work practice. Demonstrate and apply to practice a working knowledge of human growth and development throughout the life course Demonstrate and apply to practice a working knowledge of human growth and development throughout the life course Apply legal reasoning, using professional legal expertise and advice appropriately, recognising where scope for professional judgement exists Recognise the short and long term impact of psychological, socio-economic, environmental and physiological factors on people’s lives, taking into account age and development, and how this informs practice Recognise the short and long term impact of psychological, socio-economic, environmental and physiological factors on people’s lives, taking into account age and development, and how this informs practice Demonstrate and apply to practice a working knowledge of human growth and development throughout the life course Recognise how systemic approaches can be used to understand the person-in-the-environment and inform your practice Recognise how systemic approaches can be used to understand the person-in-the-environment and inform your practice Recognise the short and long term impact of psychological, socio-economic, environmental and physiological factors on people’s lives, taking into account age and development, and how this informs practice 12 Acknowledge the centrality of relationships for people and the key concepts of attachment, separation, loss, change and resilience Acknowledge the centrality of relationships for people and the key concepts of attachment, separation, loss, change and resilience Recognise how systemic approaches can be used to understand the person-in-the-environment and inform your practice Understand forms of harm and their impact on people, and the implications for practice, drawing on concepts of strength, resilience, vulnerability, risk and resistance, and apply to practice Understand forms of harm and their impact on people, and the implications for practice, drawing on concepts of strength, resilience, vulnerability, risk and resistance, and apply to practice Acknowledge the centrality of relationships for people and the key concepts of attachment, separation, loss, change and resilience Demonstrate a critical knowledge of the range of theories and models for social work intervention with individuals, families, groups and communities, and the methods derived from them Demonstrate a critical knowledge of the range of theories and models for social work intervention with individuals, families, groups and communities, and the methods derived from them Understand forms of harm and their impact on people, and the implications for practice, drawing on concepts of strength, resilience, vulnerability, risk and resistance, and apply to practice Demonstrate a critical understanding of social welfare policy, its evolution, implementation and impact on people, social work, other professions, and inter-agency working Demonstrate a critical understanding of social welfare policy, its evolution, implementation and impact on people, social work, other professions, and inter-agency working Demonstrate a critical knowledge of the range of theories and models for social work intervention with individuals, families, groups and communities, and the methods derived from them Recognise the contribution, and begin to make use, of research to inform practice Recognise the contribution, and begin to make use, of research to inform practice Demonstrate a critical understanding of social welfare policy, its evolution, implementation and impact on people, social work, other professions, and inter-agency working Demonstrate a critical understanding of research methods Demonstrate a critical understanding of research methods Recognise the contribution, and begin to make use, of research to inform practice Value and take account of the expertise of service users, carers and professionals Value and take account of the expertise of service users, carers and professionals Demonstrate a critical understanding of research methods Value and take account of the expertise of service users, carers and professionals 13 Critical Reflection and Analysis - Apply critical reflection and analysis to inform and provide a rationale for professional decision-making Social Workers are knowledgeable about and apply the principles of critical thinking and reasoned discernment. They identify, distinguish, evaluate and integrate multiple sources of knowledge and evidence. These include practice evidence, their own practice experience, service user and carer experience together with research-based, organisational, policy and legal knowledge. They use critical thinking augmented by creativity and curiosity. ASYE Social Worker Senior Practitioner / Experienced Show creativity in tackling and solving problems, by considering a range of options to solve dilemmas Routinely and efficiently apply critical reflection and analysis to increasingly complex cases Model critical reflection and evidence-based decisionmaking, and support others in developing these Use reflective practice techniques to evaluate and critically analyse information, gained from a variety of sources, to construct and test hypotheses and make explicit evidence-informed decisions Draw on a wide range of evidence sources to inform decision making Provide professional opinion, giving the rationale and knowledge-base Ensure hypotheses and options are reviewed to inform judgement and decision making Start to provide professional opinion 14 Intervention and Skills - Use judgement and authority to intervene with individuals, families and communities to promote independence, provide support and prevent harm, neglect and abuse Social Workers engage with individuals, families, groups and communities, working alongside people to assess and intervene. They enable effective relationships and are effective communicators, using appropriate skills. Using their professional judgement, they employ a range of interventions: promoting independence, providing support and protection, taking preventative action and ensuring safety whilst balancing rights and risks. They understand and take account of differentials in power, and are able to use authority appropriately. They evaluate their own practice and the outcomes for those they work with. ASYE Social Worker Senior Practitioner / Experienced Use a range of methods to engage and communicate effectively with service users, eliciting the needs, wishes and feelings of all those involved, taking account of situations where these are not explicitly expressed Communicate with compassion and authority in challenging situations and with resistant individuals Communicate skilfully and confidently in complex or high risk situations. Model and help others to develop communication skills Sustain and model engagement with people in fluctuating circumstances and capacities, including where there is hostility and risk Demonstrate clear communication of evidence-based professional reasoning, judgements and decisions, to professional and non-professional audiences Routinely explain professional reasoning, judgements and decisions Be able to gather information quickly and effectively so as to inform judgement for interventions including in crises, and in response to challenge, or in the absence of complete information Build and use effective relationships with a wide range of people, networks, communities and professionals to improve outcomes, showing an ability to manage resistance Engage effectively with people in complex situations, both short-term and building relationships over time Use assessment procedures discerningly so as to inform judgement Use appropriate assessment frameworks, applying information gathering skills to make and contribute to assessments, whilst continuing to build relationships and offer support Gather information so as to inform judgement for interventions in more complex situations and in response to challenge Maintain and expand a range of frameworks for assessment and intervention Select, use and review appropriate and timely social work interventions, informed by evidence of their effectiveness, that are best suited to the service user(s), Use assessment procedures discerningly so as to inform judgement Demonstrate skilled use of a range of frameworks for assessment and intervention 15 family, carer, setting and self Use a planned and structured approach, informed by social work methods, models and tools, to promote positive change and independence and to prevent harm Develop a range of interventions; use them effectively and evaluate them in practice Actively support and initiate community groups and networks, including professional ones Recognise how the development of community resources, groups and networks enhance outcomes for individuals Expand intervention methods and demonstrate expertise in one or more specific methods relevant to your setting Contribute to the development of the organisation’s information strategy and systems Record information in a timely, respectful and accurate manner. Write records and reports, for a variety of purposes with language suited to function, using information management systems. Distinguish fact from opinion, and record conflicting views and perspectives Make timely decisions when positive change is not happening Model and help others with appropriate information sharing Share information consistently in ways that meet legal, ethical and agency requirements Actively support and initiate community groups and networks, including professional ones Model and help others to manage changing circumstances Recognise complexity, multiple factors, changing circumstances and uncertainty in people’s lives, be able to prioritise your intervention Clearly report and record analysis and judgements Recognise and appropriately manage the authority inherent in your position Use authority appropriately in your role Demonstrate and promote appropriate information sharing Anticipate, assess and manage risk, including in more complex cases, and support others to develop risk management skills Demonstrate understanding of and respond to risk factors in your practice. Contribute to the assessment and management of risk, including strategies for reducing risk, distinguishing levels of risk for different situations Use contingency planning to anticipate complexity and changing circumstances Undertake assessment and planning for safeguarding in more complex cases, and help others with safeguarding skills Demonstrate application of principles and practice for safeguarding adults and children including consideration of potential abuse. Apply strategies that aim to reduce and prevent harm and abuse Recognise and appropriately manage the authority inherent in your position 16 Demonstrate confident and effective judgement about risk and accountability in your decisions Regularly undertake assessment and planning for safeguarding 17 Contexts and organisations - Engage with, inform, and adapt to changing contexts that shape practice. Operate effectively within own organisational frameworks and contribute to the development of services and organisations. Operate effectively within multi-agency and interprofessional settings Social workers are informed about and pro-actively responsive to the challenges and opportunities that come with changing social contexts and constructs. They fulfil this responsibility in accordance with their professional values and ethics, both as individual professionals and as members of the organisation in which they work. They collaborate, inform and are informed by their work with others, inter-professionally and with communities. ASYE Social Worker Senior Practitioner / Experienced Taking account of legal, operational and policy contexts, proactively engage with your own organisation and contribute to its evaluation and development Keep abreast of changing contexts at local and national level, and take account of these in practice Contribute positively to the dialogue about opportunities and constraints for social work practice arising from changing local and national contexts and model proactive responses Proactively engage with colleagues, and a range of organisations to identify, assess, plan and support to the needs of service users and communities Demonstrate the ability to work within your own organisation, and identify and begin to work with the relationship between the organisation, practice and wider changing contexts Model and demonstrate the ability to work within your own organisation, and regularly work with relationship between the organisation, practice and wider changing contexts Understand legal obligations, structures and behaviours within organisations and how these impact on policy, procedure and practice Work to and explain the relevant legal structures in the organisation, including basic case law; know when and how to access support and appropriate legal advice and consultation Explore, and identify how organisational practice can support good social work practice Demonstrate sound working knowledge of all relevant legal requirements, and their implications for practice; support and advise others to interpret and use the law Keep abreast of changing roles in the organisation; recognise, value and engage with other specialist perspectives Be confident about your role in the team, working positively with others; draw on and contribute to team working and collaborative support wherever Identify the need for the development of specialist roles and their contribution to team learning Be able to work within an organisation’s remit and contribute to its evaluation and development Understand and respect the role of others within the organisation and work effectively with them Work effectively as a member of a team, demonstrating the ability to develop and maintain appropriate professional and inter-professional 18 Engage positively with and contribute to organisational development Model and encourage positive working relationships in the team, promoting strategies for collaboration and a supportive team culture. Maintain and develop liaison possible Take an active role in inter-professional and interagency work, building own network and collaborative working across agencies at a more senior level Professional Leadership - Take responsibility for the professional learning and development of others through supervision, mentoring, assessing, research, teaching, leadership and management The social work profession evolves through the contribution of its members in activities such as practice research, supervision, assessment of practice, teaching and management. An individual’s contribution will gain influence when undertaken as part of a learning, practice-focused organisation. Learning may be facilitated with a wide range of people including social work colleagues, service users and carers, volunteers, foster carers and other professionals. ASYE Social Worker Senior Practitioner / Experienced Show the capacity for leading practice through the manner in which you conduct your professional role, your contribution to supervision and to team meetings Take steps to enable the learning and development of others Contribute to and promote the development of practice, taking the initiative to test new approaches Contribute to organisational developments Contribute to the learning of others (Practice Educator Standards Stage 1: Domain A,B,C) Play leading role in practice development in the team and help sustain a learning culture. Provide supervision to colleagues as organisation determines. Support others to manage and prioritise work Assess and manage the work of social work students and ASYE Practice Educator Standards Stage 2: Domain B & C (see also capability 1) 19 City of York Council Process: How the system works Recruited as a NQSW The Workforce Development Unit will be notified by HR of your new appointment and will contact you and your manager with instructions on how to start ASYE. The process will include – A preliminary meeting with the NQSW, WDU and Line Manager/Assessor to run through the ASYE process. Completion of application to register for the Post-Qualifying Module in Social Work Stage 1 Learning and development opportunities will be made available as highlighted through individual training plans. This will include: Post-Qualifying Consolidation Module in Social Work Stage 1 City of York Council learning and development opportunities identified for ASYE. 20 How the system works – ASYE progression moderation Manager’s Report Learning Agreement Appraisal Observations University Module Regional Moderation Meeting Involved regional Workforce Development partners will attend a moderation panel at the University to evaluate the quality of Line Manager’s Reports and candidate submission. 21 ASYE Progression of Newly Qualified Social Workers (NQSWs) through Assessed and Supported Year in Employment (ASYE) Assessment Process 22 Progression of NQSW’s through Assessed and Supported Year in Employment (ASYE) PAYSCALE: Progressing from Grade 8 to 9 ENGAGED - By the end of the ASYE Social Workers should have consistently demonstrated practice in a wider range of tasks and roles, and have become more effective in their interventions, thus building their own confidence, and earning the confidence of others. They will have more experience and skills in relation to a particular setting and user group, and have demonstrated ability to work effectively on more complex situations. They will seek support in supervision appropriately, whilst starting to exercise initiative and evaluate their own practice. ASSESSMENT PROCESS Completion of the ASYE Consolidation Module in Social Work stage 1 (15 MA credits which stands alone and cannot be used to accrue a Masters but are an essential pre-requisite as a route of entry to Consolidation Module in Social Work stage 2 and to the other Adult Welfare and Safeguarding modules with masters credits attached). This course is aimed at newly qualified Social Workers and is designed to support and assess you in your probationary first year in employment. It offers you the opportunity to: Develop skills, competences and confidence within your first year of practice. Develop an understanding of professional social work practice within your working environment. Demonstrate capability within the context of the Professional Capability Framework endorsed by the Department of Health and associated bodies. The course will also support you in the preparation of your practice portfolio and will provide evidence of continuing professional development (CPD). This is a requirement for continuing registration with the Health and Care Professions Council (HCPC). You will be supported by an academic tutor and you will require a practice educator from within your agency. The Module includes the following: 4 taught sessions at the University of Huddersfield 1) Emotional Intelligence and Resilience 2) Building and Maintaining Effective Relationships 3) Theory, Assessment and Risk 4) Conflict Resolution working with disguised compliance/resistance/managing stress 1) 2) 3) 4) Attendance at 4 support sessions Professional boundaries, effective supervision and good outcomes for service users More scrutiny of the home visit Tools to aid communication Looking at the role of NLP in social work Completion of 2 pieces of academic work 1 critically reflective overview of ASYE or 2 critical incidents Recent assessment and a reflective commentary 23 This module is a 1 year part time course that is run twice a year. To apply for this module you must book through the Workforce Development Unit who will issue an application form for registration with the University. For further information on the module, please refer to the Huddersfield University website http://www.hud.ac.uk/hsc/cpd/cpdcourses/hms1062/ Submission of a Learning and Development Plan and 3 monthly reviews Reviews will discuss progress of learning and development linked to the PCF - this discussion will take place between the candidate and their manager. The learning and development plan will be made up of 2 elements – bespoke training / individual learning opportunities plan and mandatory training courses / learning opportunities required at this level The LDP Template can be found at the end of this guidance 3 x direct observations 2 must be with service users and linked to the intervention and skills element of the PCF. The observer could be either the candidate’s line manager, or the team manager could determine an alternative observer e.g. Senior Practitioner, or mentor from another team if appropriate (e.g. in Mental Health Services) Template can be found at the end of this guidance Line Manager’s Report A template will be provided for Managers to complete. Managers will put together a thorough report that focuses on the candidate’s ability to meet each domain, whilst referring to the PCFs at that specific level Template can be found at the end of this guidance Appraisal Have successfully met both the appraisal competences and your identified appraisal targets Moderation Meeting Involved regional Workforce Development partners will attend a moderation panel at the University to evaluate the quality of Line Managers’ Reports and candidate submission. 24 Learning Agreement: Information and Notes Section nos.2–7 in these notes relate to the same number sections on the learning agreement template downloadable from http://www.skillsforcare.org.uk/nmsruntime/saveasdialog.aspx?lID=12876&sID=3494 1. ASYE Learning Agreement – Introduction The Assessed and Supported Year in Employment (ASYE) is for all newly qualified and registered Social Workers (NQSWs) in their first year of professional practice. The support and assessment should be provided and undertaken by and through the employer. The ASYE is available to be used in any employment setting where a newly qualified Social Worker, registered with the Health and Care Professions Council (HCPC), is employed. The learning agreement helps to establish and agree how the support and assessment will be undertaken between the employer and the NQSW. It also helps to clarify the roles and responsibilities of those involved. Employers may wish to use the downloadable template and this set of information and notes which accompany it. They are offered to help employers and newly qualified social workers consider, set out and agree the support which will be provided to the NQSW how the assessment process will be conducted. Employers who already have their own procedures for new staff may continue to use or adapt them as appropriate to fit their running of the ASYE. It is recommended that the learning agreement should be completed, owned and signed by: the NQSW the person who will be supervising and assessing them the line manager (if this is a different person from the supervisor/assessor). It is further recommended that the learning agreement should be: completed as soon as possible after a NQSW begins employment as a registered, qualified Social Worker countersigned by a senior manager at the final stage to confirm the assessment decision reviewed regularly throughout the period of time it covers, and updated and confirmed as necessary (at least at the three and six month review points). 2. Supervision a) All supervision sessions should include the opportunity for reflection and critical analysis of practice alongside caseload and workload management, line management and organisational accountability and personal development in the context of the Standards for Employers and Supervision Framework. The supervision process will feed into the recommended three and six month reviews which should also provide opportunities for a more formal reflections and analyses of practice. b) NQSWs should be supervised by a registered, qualified social worker. Supervision is traditionally provided in a one-to-one session. However many employers use a range of methods including, for example, group work and action learning sets, to ensure that supervision meets all the expectations of the Standards for Employers and Supervision Framework. In the learning agreement the methods (individual/group) and frequency of supervision can be clarified, including the responsibilities of the line manager, professional supervisor (where different) and any mentoring or group work used by the employer. It would also be helpful to set out how each is expected to link to the other(s). 3. Workload management Normally, over the course of the year, an NQSW should have a workload equivalent to 90% of what is expected of a confident Social Worker in the same role in their second or third year of employment, weighted over the course of the year by things such as case complexity, risk and growing proficiency. 25 4. Professional development plan (PDP) a) Employers will usually use the personal or professional development plan (PDP) which is within their existing appraisal policy. If this is not the case it is recommended that a format for a professional development plan is agreed. It is also recommended that the transcript or personal development plan developed at the end of the NQSW’s qualifying programme is referred to. b) Time off for personal development, will normally equate to 10% of work time over the course of the ASYE year. 5. Assessment – collection of evidence An employer may decide to use a particular method or approach for the collection and format of evidence required for ASYE. The learning agreement can be used to clarify this alongside setting out the type of evidence and the date by which it is required. It is recommended that employers and NQSWs should refer to the www.skillsforcare.org.uk/asye sections on assessment and on informing judgements and processes for ASYE when considering the nature of the evidence required and how to collect it. 6. Assessment – review Formal reviews will take place after three, six and nine months, and also provide opportunities for a more formal reflections and analyses of practice. It is recommended that clear arrangements are in place to align ASYE reviews with the employer’s induction and probation arrangements. It might be helpful to consider the following in completing this section: how reviews will be used as evidence to determine both the ASYE outcome and the employer’s probationary period decisions how ASYE evidence will be communicated to the manager for the purposes of probation where the supervisor/assessor is a different person where staff can find existing HR policies on induction, probation and performance management. The learning agreement provides space for key points and actions from the formal reviews to be recorded in each of the relevant sections before being dated and re-signed on the summary page. It is recommended that the learning agreement refers to any other outcomes of review discussions (e.g. an action plan). 7. Assessment – assessment process This section helps the employer confirm how they intend to quality assure the assessment decisions made, and how they will deal with any disagreements about those decisions. It is helpful if the NQSW is clear about this from the outset. This information is published jointly by Skills for Care, the Local Government Association and the Department for Education, © 2012. See www.skillsforcare.org.uk/asye It can be copied for the purposes of administering the ASYE, but must not be published for sale. 26 Proformas For the Directorate for Adults, Children and Education: Learning Agreement Managers’ Report Direct Observations Moderation Panel / Quality Assurance - Holistic assessment against the PCF Assessment Report Candidate Process Evaluation Proforma 27 Assessed and Supported Year in Employment (ASYE) Learning Agreement This form is intended for electronic completion. Answer spaces will expand to accommodate text. It is recommended that you save copies each time the form is updated, observing also your organisation’s data policy. Newly qualified social worker HCPC registration no: Date of qualification Employer Name of line manager Name of supervisor/assessor (if different from line manager) Date ASYE commenced Date set for 3 month review Date set for 6 month review Date for final submission of evidence An introduction to this agreement, including information about eligibility and roles and responsibilities, is downloadable from www.skillsforcare.org.uk/asye (see section ASYE 3: Support and assessment). 1. Supervision See note 2a. Further information can be found in the Standards for Employers and Supervision Framework accessible at www.local.gov.uk/social-worker-standards Supervision will be provided by: (See note 2b) Supervision sessions will be scheduled as follows: First six weeks of employment: Week 7 – six month review: Following six month review: Supervision will include: (See note 2b) Changes to the agreement: Changes and actions agreed at the three month review 28 Changes and actions agreed at the six month review 2. Workload management (See note 3) How will workload be agreed and allocated? Specify any workload management tool used by the employer and how it will be used for ASYE. (Search on ‘workload management’ at www.local.gov.uk for example tools.) Changes to the agreement: Changes and actions agreed at the three month review Changes and actions agreed at the six month review 3(a) Professional development plan (PDP) (See note 4a) Details Date PDP completed PDP reviewed (3 months) PDP reviewed (6 months) PDP reviewed (end of ASYE) 3(b) Protected development time (See note 4b) Set out here the specific arrangements in place for undertaking development work, including time allowed by employer and when it can be taken Changes and actions agreed at the three month review Changes and actions agreed at the six month review 29 4. Assessment Collection of evidence (See note 5) Record the types of evidence that will be expected, and the dates when it should be provided, to inform the assessment Changes and actions agreed at the three month review Changes and actions agreed at the six month review Review (See note 6) Record how ASYE reviews will be linked to employer’s probation and appraisal processes Assessment process (See note 7) Record the arrangements the employer uses (e.g. in partnerships, etc.) to quality assure assessments. Clarify how the employer and NQSW will deal with any disagreements over decisions Agreement summary Date of completion of agreement We confirm the arrangements set out in this agreement: NQSW Supervisor/assessor Line manager (where different from supervisor/assessor) Senior manager (where required by employer organisation) 30 Date of 3 month review We confirm the changes and actions agreed at this review as set out in this agreement: NQSW Supervisor/assessor Line manager (where different from supervisor/assessor) Senior manager (where required by employer organisation) Date of 6 month review We confirm the changes and actions agreed at this review as set out in this agreement: NQSW Supervisor/assessor Line manager (where different from supervisor/assessor) Senior manager (where required by employer organisation) Date ASYE completed We confirm that [insert name of NQSW] has/has not [delete as required] successfully completed the Assessed and Supported Year in Employment Supervisor/assessor Line manager (where different from supervisor/assessor) Senior manager (where required by employer organisation) I confirm that my employer has notified me of the outcome of my ASYE NQSW 31 SOCIAL WORK PROGRESSION MANAGERS REPORT Social Worker: Line Manager: Level for progression: ASSESSMENT OF THE SOCIAL WORKER Please comment holistically on the social worker’s development, referring to the all relevant elements of each capability, citing the range of evidence used which must include the worker’s ability to be child/person focussed. For example: Observation of practice Comments on written work Supervision discussion Professionalism - Identify and behave as a professional social worker, committed to professional development Social Workers are members of an internationally recognised profession, a title protected in UK law. Social Workers demonstrate professional commitment by taking responsibility for their conduct, practice and learning, with support through supervision. As representatives of the social work profession they safeguard its reputation and are accountable to the professional regulator. Comments: 32 Values and Ethics - Apply social work ethical principles and values to guide professional practice Social Workers have an obligation to conduct themselves ethically and to engage in ethical decision-making, including through partnership with people who use their services. Social Workers are knowledgeable about the value base of their profession, its ethical standards and relevant law. Comments Diversity - Recognise diversity and apply anti-discriminatory and anti-oppressive principles in practice Social Workers understand that diversity characterises and shapes human experience and is critical to the formation of identity. Diversity is multi-dimensional and includes race, disability, class, economic status, age, sexuality, gender and transgender, faith and belief. Social Workers appreciate that, as a consequence of difference, a person’s life experience may include oppression, marginalisation and alienation as well as privilege, power and acclaim, and are able to challenge appropriately. Comments: 33 Rights, Justice and Economic Wellbeing - Advance human rights and promote social justice and economic wellbeing Social Workers recognise the fundamental principles of human rights and equality, and that these are protected in national and international law, conventions and policies. They ensure these principles underpin their practice. Social Workers understand the importance of using and contributing to case law and applying these rights in their own practice. They understand the effects of oppression, discrimination and poverty. Comments Knowledge - Apply knowledge of social sciences, law and social work practice theory Social Workers understand psychological, social, cultural, spiritual and physical influences on people; human development throughout the life span and the legal framework for practice. They apply this knowledge in their work with individuals, families and communities. They know and use theories and methods of social work practice. Comments: 34 Critical Reflection and Analysis - Apply critical reflection and analysis to inform and provide a rationale for professional decision-making Social Workers are knowledgeable about and apply the principles of critical thinking and reasoned discernment. They identify, distinguish, evaluate and integrate multiple sources of knowledge and evidence. These include practice evidence, their own practice experience, service user and carer experience together with researchbased, organisational, policy and legal knowledge. They use critical thinking augmented by creativity and curiosity. Comments: Intervention and Skills - Use judgement and authority to intervene with individuals, families and communities to promote independence, provide support and prevent harm, neglect and abuse Social Workers engage with individuals, families, groups and communities, working alongside people to assess and intervene. They enable effective relationships and are effective communicators, using appropriate skills. Using their professional judgement, they employ a range of interventions: promoting independence, providing support and protection, taking preventative action and ensuring safety whilst balancing rights and risks. They understand and take account of differentials in power, and are able to use authority appropriately. They evaluate their own practice and the outcomes for those they work with. Comments: 35 Contexts and organisations - Engage with, inform, and adapt to changing contexts that shape practice. Operate effectively within own organisational frameworks and contribute to the development of services and organisations. Operate effectively within multi-agency and inter-professional settings Social Workers are informed about and pro-actively responsive to the challenges and opportunities that come with changing social contexts and constructs. They fulfil this responsibility in accordance with their professional values and ethics, both as individual professionals and as members of the organisation in which they work. They collaborate, inform and are informed by their work with others, inter-professionally and with communities. Comments: Professional Leadership - Take responsibility for the professional learning and development of others through supervision, mentoring, assessing, research, teaching, leadership and management The Social Work profession evolves through the contribution of its members in activities such as practice research, supervision, assessment of practice, teaching and management. An individual’s contribution will gain influence when undertaken as part of a learning, practice-focused organisation. Learning may be facilitated with a wide range of people including social work colleagues, service users and carers, volunteers, foster carers and other professionals. Comments: 36 Overall comments, including areas of strength and recommendations for development Manager’s Name: Signature: Date: 37 [insert NQSW name here] ASYE Direct observation templates Assessed and supported year in employment Direct observation templates (Guidance notes on last page) This form is intended for electronic completion. The answer spaces will expand to accommodate text. Template A see guidance notes 1 and 3 NQSW Name & role of observer Date & setting of observation Section 1 – NQSW to complete Complete boxes1 and 2 before the observation 1. Brief background to observed contact between yourself and the service user 2. Planning for intervention see guidance note 4 Complete boxes 3 and 4 after the observation 3. Brief description of the intervention see guidance note 5 4. Reflections on the observed practice see guidance note 6 Complete boxes 5 and 6 after reading the observer’s report 5. Critical reflection and professional development see guidance note 7 6. Comments and reflections on the feedback given by the observer NQSW’s signature: Date: 38Social Work and Skills for Care, © 2012. It can be copied for the purposes of This form is provided by The College of administering the ASYE, but must not be published for sale. Further blank copies downloadable at www.skillsforcare.org.uk/asye (assessment & support section). [insert NQSW name here] ASYE Direct observation templates Direct observation template A, section 2 Observer to complete after the direct observation Please provide information to support your assessment of the direct observation; reference can be made to the nine domains where relevant. You are not required to make a comment against each domain but can identify strengths and areas for development/concern (including reference to individual capability statements where there are areas of concern). Holistic assessment of the candidate’s capability demonstrated in the direct observation of practice (up to 300 words) Domain 1 Professionalism Social Workers are members of an internationally recognised profession, a title protected in UK law. Social Workers demonstrate professional commitment by taking responsibility for their conduct, practice and learning, with support through supervision. As representatives of the social work profession they safeguard its reputation and are accountable to the professional regulator. Domain 2 Values and ethics: apply social work ethical principles and values to guide professional practice Social Workers have an obligation to conduct themselves ethically and to engage in ethical decisionmaking, including through partnership with people who use their services. Social Workers are knowledgeable about the value base of their profession, its ethical standards and relevant law. Domain 3 Diversity: recognise diversity and apply anti-discriminatory and anti-oppressive principles in practice Social Workers understand that diversity characterises and shapes human experience and is critical to the formation of identity. Diversity is multidimensional and includes race, disability, class, economic status, age, sexuality, gender and transgender, faith and belief. Social Workers appreciate that, as a consequence of difference, a person’s life experience may include oppression, marginalisation and alienation as well as privilege, power and acclaim, and are able to challenge appropriately. Domain 4 Rights, justice and economic wellbeing: advance human rights and promote social justice and economic well-being Social Workers recognise the fundamental principles of human rights and equality, and that these are protected in national and international law, conventions and policies. They ensure these principles underpin their practice. Social Workers understand the importance of using and contributing to case law and applying these rights in their own practice. They understand the effects of oppression, discrimination and poverty. 39 [insert NQSW name here] ASYE Direct observation templates Domain 5 Knowledge: apply knowledge of social sciences, law and social work practice theory Social Workers understand psychological, social, cultural, spiritual and physical influences on people; human development throughout the life span and the legal framework for practice. They apply this knowledge in their work with individuals, families and communities. They know and use theories and methods of social work practice. Domain 6 Critical reflection and analysis: apply critical reflection and analysis to inform and provide a rationale for professional decision-making Social Workers are knowledgeable about and apply the principles of critical thinking and reasoned discernment. They identify, distinguish, evaluate and integrate multiple sources of knowledge and evidence. These include practice evidence, their own practice experience, service user and carer experience together with research-based, organisational, policy and legal knowledge. They use critical thinking augmented by creativity and curiosity. Domain 7 Intervention and skills: use judgement and authority to intervene with individuals, families and communities to promote independence, provide support and prevent harm, neglect and abuse Social Workers engage with individuals, families, groups and communities, working alongside people to assess and intervene. They enable effective relationships and are effective communicators, using appropriate skills. Using their professional judgement, they employ a range of interventions: promoting independence, providing support and protection, taking preventative action and ensuring safety whilst balancing rights and risks. They understand and take account of differentials in power, and are able to use authority appropriately. They evaluate their own practice and the outcomes for those they work with. Domain 8 Contexts and organisations: engage with, inform, and adapt to changing contexts that shape practice. Operate effectively within own organisational frameworks and contribute to the development of services and organisations. Operate effectively within multi-agency and interprofessional partnerships and settings. Social Workers are informed about and pro-actively responsive to the challenges and opportunities that come with changing social contexts and constructs. They fulfil this responsibility in accordance with their professional values and ethics, both as individual professionals and as members of the organisation in which they work. They collaborate, inform and are informed by their work with others, inter-professionally and with communities. 40 This form is provided by The College of Social Work and Skills for Care, © 2012. It can be copied for the purposes of administering the ASYE, but must not be published for sale. Further blank copies downloadable at www.skillsforcare.org.uk/asye (assessment & support section). [insert NQSW name here] ASYE Direct observation templates Domain 9 Professional leadership: take responsibility for the professional learning and development of others through supervision, mentoring, assessing, research, teaching, leadership and management The social work profession evolves through the contribution of its members in activities such as practice research, supervision, assessment of practice, teaching and management. An individual’s contribution will gain influence when undertaken as part of a learning, practice-focused organisation. Learning may be facilitated with a wide range of people including social work colleagues, service users and carers, volunteers, foster carers and other professionals. Action plan following the direct observation (if applicable) Have areas of development/learning needs been identified? What action needs to be taken to address these? Are they any other outstanding issues? Service user feedback (if applicable) Observer’s signature: Date: 41 This form is provided by The College of Social Work and Skills for Care, © 2012. It can be copied for the purposes of administering the ASYE, but must not be published for sale. Further blank copies downloadable at www.skillsforcare.org.uk/asye (assessment & support section). Holistic assessment against the PCF ASYE Assessment Report Template This document is completed by the Moderation Panel Part 1: You may wish to use this section for TCSW for quality assurance purposes This form is intended for electronic completion. The answer spaces will expand to accommodate text. Box 1: Identities NQSW Professional moderation panel / supervisor/ assessor Date Line manager (if different role to above) Agency /employer Date ASYE commenced Overall mark – PASS/FAIL Box 2: Progressive assessment (see guidance note 1a) Date Strengths and areas for development Action plans Learning agreement 1st review 2nd review Final assessment Pass/Fail Box 3: Minimum basis for robust judgements ( see guidance note 1a Does the evidence contain: Confirmation & examples (cross reference to box 4) Evidence of identifying and meeting learning need via: learning agreement professional supervision reviews Observations of a range of examples of practice In different settings By different observers Over the period of the programme 42 Final assessment recommendation made by experienced registered social worker Box 4: Summary of evidence (see guidance note 1b ) Evidence for final assessment (This is Please give a summary of the pieces of evidence that were not a prescriptive list of evidence requirements used to contribute to the final assessment. Give details and you may wish to add other examples) (dates, type, etc.) Manager report (where the assessor is not the line manager – see attached template ) Learning agreement Interim review 1 Interim review 2 Supervision records – dates Direct observations – dates Work products (list) Extended piece of critical reflection (date/s) University Module undertaken and University Assessment mark achieved: Other Box 5: Signatures Assessor Line manager (if different role to above) NQSW (to confirm you have received this report) Holistic assessment report, part 2 ASYE level descriptor: “By the end of the ASYE Social Workers should have consistently demonstrated practice in a wider range of tasks and roles, and have become more effective in their interventions, thus building their own confidence, and earning the confidence of others. They will have more experience and skills in relation to a particular setting and user group, and have demonstrated ability to work effectively on more complex situations. They will seek support in supervision appropriately, whilst starting to exercise initiative and evaluate their own practice.” 43 Feedback on overall capability Building on interim reviews including the progressive assessment of the NQSW’s capability please provide an overall judgment of professional capability at ASYE level, taking into account capability across all nine domains of the PCF, with reference to the level descriptor for ASYE and to the requirements for progression between levels. Link your comments to examples of the evidence presented over the course of the year. (Guideline approx. 500 words; box will expand to accommodate text.) Part 2 cont/d: Holistic assessment of each domain Please provide information to support your overall assessment against the nine domains identifying strengths and areas for development/concern. Looking at the individual capability statements may help you with making and articulating your decision. (Please delete ‘Pass’ or ‘Fail’ as required.) Domain 1 Professionalism: identify and behave as a professional social worker, committed to professional development Social Workers are members of an internationally recognised profession, a title protected in UK law. Social workers demonstrate professional commitment by taking responsibility for their conduct, practice and learning, with support through supervision. As representatives of the social work profession they safeguard its reputation and are accountable to the professional regulator. Source of evidence used to support judgement (Link to box 4 in part 1, above): Pass Fail Domain 2 Values and ethics: apply social work ethical principles and values to guide professional practice Social Workers have an obligation to conduct themselves ethically and to engage in ethical decisionmaking, including through partnership with people who use their services. Social workers are knowledgeable about the value base of their profession, its ethical standards and relevant law. Source of evidence used to support judgement (Link to box 4 in part 1, above): Pass Fail Domain 3 Diversity: recognise diversity and apply anti-discriminatory and anti-oppressive principles in practice Social Workers understand that diversity characterises and shapes human experience and is critical to the formation of identity. Diversity is multidimensional and includes race, disability, class, economic status, age, sexuality, gender and transgender, faith and belief. Social workers appreciate that, as a consequence of difference, a person’s life experience may include oppression, marginalisation and alienation as well as privilege, power and acclaim, and are able to challenge appropriately. Source of evidence used to support judgement (Link to box 4 in part 1, above): Domain 4 Pass Fail Rights, justice and economic wellbeing: advance human rights and promote social justice and economic well-being Social Workers recognise the fundamental principles of human rights and equality, and that these are protected in national and international law, conventions and policies. They ensure these principles 44 underpin their practice. Social Workers understand the importance of using and contributing to case law and applying these rights in their own practice. They understand the effects of oppression, discrimination and poverty. Source of evidence used to support judgement (Link to box 4 in part 1, above): Pass Fail Domain 5 Knowledge: apply knowledge of social sciences, law and social work practice theory Social Workers understand psychological, social, cultural, spiritual and physical influences on people; human development throughout the life span and the legal framework for practice. They apply this knowledge in their work with individuals, families and communities. They know and use theories and methods of social work practice. Source of evidence used to support judgement (Link to box 4 in part 1, above): Pass Fail Domain 6 Critical reflection and analysis: apply critical reflection and analysis to inform and provide a rationale for professional decision-making Social Workers are knowledgeable about and apply the principles of critical thinking and reasoned discernment. They identify, distinguish, evaluate and integrate multiple sources of knowledge and evidence. These include practice evidence, their own practice experience, service user and carer experience together with research-based, organisational, policy and legal knowledge. They use critical thinking augmented by creativity and curiosity. Source of evidence used to support judgement (Link to box 4 in part 1, above): Pass Fail Domain 7 Intervention and skills: use judgement and authority to intervene with individuals, families and communities to promote independence, provide support and prevent harm, neglect and abuse Social Workers engage with individuals, families, groups and communities, working alongside people to assess and intervene. They enable effective relationships and are effective communicators, using appropriate skills. Using their professional judgement, they employ a range of interventions: promoting independence, providing support and protection, taking preventative action and ensuring safety whilst balancing rights and risks. They understand and take account of differentials in power, and are able to use authority appropriately. They evaluate their own practice and the outcomes for those they work with. Source of evidence used to support judgement (Link to box 4 in part 1, above): Domain 8 Pass Fail Contexts and organisations: engage with, inform, and adapt to changing contexts that shape practice. Operate effectively within own organisational frameworks and contribute to the development of services and organisations. Operate effectively within multi-agency and inter-professional partnerships and settings. Social Workers are informed about and pro-actively responsive to the challenges and opportunities that come with changing social contexts and constructs. They fulfil this responsibility in accordance with their professional values and ethics, both as individual professionals and as members of the organisation in which they work. They collaborate, inform and are informed by their work with others, inter-professionally and with communities. 45 Source of evidence used to support judgement (Link to box 4 in part 1, above): Pass Fail Domain 9 Professional leadership: take responsibility for the professional learning and development of others through supervision, mentoring, assessing, research, teaching, leadership and management The social work profession evolves through the contribution of its members in activities such as practice research, supervision, assessment of practice, teaching and management. An individual’s contribution will gain influence when undertaken as part of a learning, practice-focused organisation. Learning may be facilitated with a wide range of people including social work colleagues, service users and carers, volunteers, foster carers and other professionals. Source of evidence used to support judgement (Link to box 4 in part 1, above): NQSW: Any comments you wish to make? 46 Pass Fail CANDIDATE FEEDBACK FORM This document is completed by the CANDIDATE Candidate name: Level : Manager name: Progression Date: How did you find the progression process? Refer to: Manager Report, Learning and Development Plan, University Modules and Validation Panel Anything you would change about the progression process? Refer to: Manager Report, Learning and Development Plan, University Modules and Validation Panel Did you feel supported throughout this process? Refer to: Manager Report, Learning and Development plan, University Modules and Validation Panel. Signed: Date: 47 Appendix For the Directorate for Adult, Children and Education Post Progression Options by Application Quality Assurance & Evaluation of new Progression Process Appeals Process Study Leave Further Resources 48 Quality Assurance & Evaluation of Process A percentage of submissions will be assessed annually. The following stages will be quality assured through sampling: a) Managers report b) Lesson Observations c) Learning Agreement d) Moderation panel e) Candidate Process Evaluation Proforma All candidates will be asked to complete a Candidate Process Evaluation Proforma, a selection of candidates will be required to take part in a telephone or face to face interview on their experience of the process. APPEALS PROCEDURE Social Work Progression a) Modules undertaken at Higher Education Institutions: The appeals procedure of the relevant awarding body will apply to all assessed/marked work. b) Panel decisions: The usual City of York Council HR process will apply: For further information please refer to the City of York Council HR manual. Study Leave Candidates undertaking ASYE will have a protected caseload which allows 10% of their time for study/learning and development, as stated in the national recommendations www.skillsforcare.org.uk/asye/ 49 Further Resources http://www.skillsforcare.org.uk/socialwork/ASYE3Supportandassessment/additionalresourcestosupportASYE.a spx Mapping of the PCF against the Health and Care Professionals Council (HCPC) Standards of Proficiency http://www.hpc-uk.org/publications/standards/index.asp?id=569 http://www.collegeofsocialwork.org/ http://www.education.gov.uk http://www.local.gov.uk 50 Notes 51
© Copyright 2024 Paperzz