On the Hoof
Welcome to On the Hoof March 2017
Wellbeing, health, and social care news
for people working in and with the voluntary sector in Newcastle and Gateshead
Newcastle Wellbeing and Health Open Forum
Newcastle Wellbeing and Health Open Forum
Attended by 33 people, the Wellbeing and Health Open Forum held in February included
welfare reform, health and social care updates, and a look at new work with Newcastle
CVS to tackle extremism.
Claire Horton, Service Improvement Lead for the Newcastle City Council Active Inclusion
Service spoke about Welfare Reform: assessing the impact and our collective response,
including the Lower benefit cap, Universal Credit, and other upcoming changes in
Newcastle and Gateshead. Newcastle will be the first city to have full Universal Credit
services.
There are big changes for residents claiming and managing Universal Credit, in the way it
is delivered:
 Universal Credit will be a single monthly payment, 6 weeks or so in arrears.
 People who are vulnerable can make alternative arrangements but that would only
be temporarily
 People must make and manage their claim online, which means responding to
online alerts to avoid sanctions, checking daily
Council tax reductions are not part of Universal Credit; it needs to be made as a separate
claim. People should be reminded by Job Centre coaches to claim council tax.
Key messages are that support is available, and that if organisations come across families
affected by the benefit cap who are on Universal Credit it is really important that they
signpost them to the help in the local authority.
Universal Credit – support arrangements in Newcastle
Newcastle is the first city with Universal Credit introduced for all new claimants and
claimants with a change of circumstance for all areas from 15 March 2017. Active
Inclusion Newcastle has developed information about support arrangements for residents,
and advice and training for organisations to make use of.
Find out more about the changes and support. You can also find out more online here
Active Inclusion Newcastle welfare benefits training
Active Inclusion Newcastle has developed training sessions and workshops for frontline
staff and volunteers supporting Newcastle residents. The dates have been arranged and
are on the website: Find out more, future dates and for registration details
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Alison Dunn, Chief Executive of Citizen’s Advice Gateshead spoke about Gateshead and
the impact of Welfare Reform. Alison spoke about the impact on clients:
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Client apathy, feelings of helplessness
Increased indebtedness
Increased anxiety, stress and mental ill health
Increased social isolation
Fuel poverty
Family breakdown
Domestic violence
Hate crime
Low self-esteem
Zero hour contracts
Rogue landlords
And on volunteers and the organisation:
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Demand outstrips supply
Volunteer retention more difficult
Increased work related stress for employees
Violence and aggression increased
Rationing of services
Low morale, feeling of helplessness
Increased referrals for workplace counselling
Attendance management issues
Both presentations are on Newcastle CVS website
under the Wellbeing and Health Open Forum drop
down menu, visit www.cvsnewcastle.org.uk/ourservices/representing-the-sector
The Wellbeing and Health Open Forum is open to all
Newcastle CVS member and associate member
organisations. The Wellbeing and Health Open
Forum for the voluntary and community sector has a
focus on health, wellbeing, and social care.
The Wellbeing and Health Open Forum next meets
Tuesday 16 May, 1.45pm to 4.00pm
at a venue to be arranged.
For the Forum presentations and notes visit the
Wellbeing and Health Open Forum drop down area
on
www.cvsnewcastle.org.uk/our-services/representingthe-sector
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One of the case studies
Jane is a lone parent
with one child who is
disabled and receiving
the low rate care
component of DLA.
Situation 1: She cares
full time for the disabled
child. In the current
system she will have
£243 disposable income
after paying housing
costs and excluding
DLA.
Under Universal Credit
she will have £212
disposable income. The
£31 loss, made up of
£27 in child disability
support & assumed £4
loss of council tax
support
Situation 2: She earns
£150 a week with £80
childcare
In the current system
she will have £280
disposable income
Under Universal Credit
she will have £229
disposable income. This
is £51 less than the
current system made up
of £27 in child disability
support & reduced help
with childcare costs
NCVS On the Hoof
March 2017
Do you have difficulty in getting a DBS check?
Some voluntary and community organisations have reported recent difficulties in getting
Disclosure and Barring Service (DBS) criminal record checks (used to be called CRB
checks), for work with adults. Newcastle CVS wants to find out more, and also find out if it
affects organisations that work with children. We intend to produce new guidance about
criminal record checks and help voluntary and community organisations resolve the
problems they might be facing.
This really is a short survey – it would be great if you could fill it in if it applies to your
organisation. Visit www.surveymonkey.co.uk/r/DBSchecksurvey
Safeguarding Adults in Newcastle: a VCS marketplace
11 May, 9.30am to 12.30pm in the Pandon room, Newcastle Civic Centre
Newcastle Safeguarding Adults Board (NSAB) brings you this drop-in marketplace for
voluntary and community organisations. Meet the voluntary sector NSAB members; visit
the information stalls; take away resources. Speakers include James Stewart,
Safeguarding Adults, Newcastle City Council on the Care Act and Chris Reeves, HOPE
FOR JUSTICE on Modern Slavery. Book your place
Call for Newcastle Safeguarding Adults Board VCS
Representative
The Newcastle Safeguarding Adults Board (NSAB) would like to recruit an additional
representative of the voluntary and community sector. The sector is currently represented
on the Board by Liz Wright (Chief Executive, Skills for People) and Jacqui Jobson
(Director, Advocacy Centre North). Voluntary and community sector members are
appointed by the Chair of Newcastle SAB. This may involve a face to face interview with
the Chair and Interim Service Development Lead, Safeguarding Adults. Find out more
Closing date for expression of interest: 5.00pm on 31 March 2017
Call for Gateshead Safeguarding Adults Board VCS
representative
Gateshead Safeguarding Adults Board is seeking a voluntary and community sector
representative to join the Board. This is a new vacancy and the appointee will join the
existing voluntary and community sector member, Phil Dobson, from Oasis Aquila
Housing. Voluntary and community sector members are appointed by the Independent
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Chair of Gateshead SAB. This may involve a face to face interview with the Chair and
Business Manager. To be eligible the voluntary and community sector rep must either live
or work in Gateshead and be authorised to apply by their manager or chair of their
organisation’s management committee.
Full information about the role is in the VCS member protocol and there is an expression
of interest form to complete.
If you have any queries please contact Mark McCaughey, Safeguarding Adults Board
Business Manager, Gateshead Safeguarding Adults Board. Call 0191 433 2378 or email
[email protected]
Closing date for applications: 5.00pm on 31 March 2017
NHS Newcastle Gateshead CCG
Deciding Together, and Expanding Minds Improving Lives
An update on the work and current proposals to improve mental health services in
Newcastle and Gateshead, Deciding Together, and Expanding Minds Improving Lives,
was taken to the Newcastle Health Scrutiny Committee.
Deciding Together
The proposals, to be taken by the Mental Health Programme Board to the Accountable
Officers include:
 a change of name to Delivering Together,
 Julie Ross to chair a Core Team to develop work streams
 Timescale of nine months; initial stages in 3 months
In parallel the Together in Crisis model about crisis support is in development to start in
April. The lead agency is Mental Health Concern and partner organisations are Home
Group & Citizens Advice Newcastle.
Expanding Minds Improving Lives
Providers will review CAMH in Newcastle and Gateshead with a seamless service to be
delivered from April, and a redesigned service specification developed by July.
For the update visit
http://democracy.newcastle.gov.uk/ieListDocuments.aspx?CId=1019&MId=6524&Ver=4
Conflicts of Interest Guardian appointed
Newcastle Gateshead CCG Lay Member, Michael Burke, has taken on the role of Conflicts
of Interest Guardian. Michael will be on hand to provide advice and support on how to
apply the conflicts of interest policy, as well as acting as a point of contact for GP practice
staff, members of the public and healthcare professionals to raise any concerns with
regards to conflict of interest.
www.newcastlegatesheadccg.nhs.uk/conflict-of-interest/
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The Little Orange Book
Newcastle Gateshead CCG has produced the Little Orange Book – a handy guide for
parents and for all organisations working with young children focused on acute illness,
signs and symptoms, and what to do when. There is a lot of information including that
pharmacists can provide free over the counter medicines such as paracetamol or
ibuprofen for children.
Visit http://www.newcastlegatesheadccg.nhs.uk/little-orange-book/
Together for Health in Gateshead
Thursday 30 March, 1.50pm to 3.30pm in the Bewick Suite, Gateshead Civic Centre
NHS Newcastle Gateshead CCG invites you to the next Gateshead Local Engagement
Board (LEB) meeting. The agenda includes an update from the Director of Nursing, Patient
Safety and Quality, and a discussion on forming a patient group to support the
development of community services. Places should be booked with Jayne Lofthouse, call
0191 217 2807 or email [email protected]
To find out more visit www.newcastlegatesheadccg.nhs.uk/get-involved/involve-me/
Stop press: Making Every Contact Count: training investment
for voluntary and community sector
As part of the Gateshead Council budget proposals, Live Well Gateshead was reviewed
and different options proposed. On 23 February, Gateshead Council endorsed option 2 of
proposal number 23, Live Well Gateshead. This proposes an investment of Making Every
Contact Count (MECC) training and trainers. A letter to the voluntary and community
sector says:
“£300,000 will be invested in the voluntary and community sector to cover the cost of
attending and implementing training within different organisations, secured for 2017 to
2018 only. This will be a two stage process.
12 April, 3.00pm to 4.00pm in the Whickham Room, Gateshead Civic Centre
13 April, 10.30am to 11.30am in the Whickham Room, Gateshead Civic Centre
Stage 1 Organisations which may be interested are invited to ask questions at Q&A type
meetings. Jan Thompson will be available in to answer questions on. If you would like to
take part please contact Gill Burns with your preferred date to attend, email
[email protected] .
Information from these meetings will be used to scope the offer to organisations. If
organisations don’t engage at this stage, they would not be excluded from applying in the
future.
The next stage will be for public health to issue a brief, which will reflect the information
from the workshops, outlining the process and call for applications for grant funding, with a
time frame for the process. We anticipate that this will go out by the end of May. Details of
the process will be sent out via Sally Young, Chief Executive of Newcastle CVS.
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Alternatively you may prefer to contact Jan Thompson (Consultant in Public Health) at
Gateshead Council on 0191 433 3066 for further information, and early discussion, about
what is possible for your organisation. Please do join in with the process, and begin to talk
about what might work for you”.
View full letter
New in the VCS
Well Newcastle Gateshead
Blue Stone Consortium reports
Blue Stone Consortium has been appointed as the lead body for Well Newcastle
Gateshead. This Public Health England and Gateshead and Newcastle local authority
funded initiative is to set up and run one of the ten pathfinders in the North of England to
improve the health of the poorest people fastest. We are proud to be working in
partnership with Well North, the lead across the North.
Well Newcastle Gateshead has been a year in the making since Professor Chris
Drinkwater approached the Consortium's Board to explore the possibility of a voluntary,
community and social enterprise led pathfinder to test out approaches to improve the
engagement and outcomes in four disadvantaged communities in Newcastle and
Gateshead through creative arts and better use of local assets. Chris, who is a very long
standing and highly respected champion of improvements in the health and wellbeing of
people, has worked tirelessly to develop this initiative with the support of the Consortium's
Board.
We want to create; connect; aspire.
In the next few months we'll appoint two members of staff to provide dedicated support to
Well Newcastle Gateshead and to contribute to the Consortium's further development to
improve the health, care and wellbeing of the people of Gateshead and Newcastle by
working with you, our members, to support you to collaborate and secure resources to
deliver high quality services. For more information visit
https://bluestoneconsortium.org.uk/our-work/well-newcastle-gateshead.
Healthwatch Widget
Help service users rate local services and install our Widget to your website. It will look like
the image here (obviously stating Gateshead). It is very easy to install, HW staff can also
help. Contact us for more information.
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Healthwatch Newcastle/Gateshead conference
Wednesday 5 April, 9.30am to 1.00pm, at The Beacon, Newcastle
Healthwatch Newcastle and Healthwatch Gateshead are holding a joint spring conference.
Join us to hear about our recent work, including on special educational needs and/or
disability (SEND) and care homes. With your help we will also look at our work priorities for
2017 to 2018. Please book your place by 24 April. Find out more and book your place
Newcastle and Gateshead news
Integrating Health and Social Care in Newcastle and Gateshead
Newcastle City Council has issued an update about integrating health and social care.
There is a focus on the emerging Community and Neighbourhood model in Newcastle and
Gateshead, and on Intermediate Care in Newcastle.
Community and Neighbourhood model
Across Newcastle and Gateshead the emerging model seeks to ensure people live in their
own homes for as long as possible, and when they do go into hospital it is for as short a
time as possible. Primary care will be enhanced; care teams will be based together where
possible; care teams and services working across organisational boundaries will be
supported by specialist interface services.
There is a slide show about the Community and Neighbourhood Model. Slide 9 illustrates
statistics: If Newcastle Gateshead was a village of 100 people…
Visit https://www.newcastle.gov.uk/social-care-and-health/health-andwellbeing/integrating-health-and-social-care-newcastle-upon-tyne
Decent Neighbourhoods and Getting a good start in life in
Newcastle
Newcastle Wellbeing for Life Board is the statutory health and wellbeing board and meets
quarterly. In February the key discussion items were Decent Neighbourhoods and Getting
a good start in life. The Wellbeing for Life Board agreed that the Director of Public Health,
Eugene Milne will work “with partners and communities to develop Healthy Neighbourhood
indicators, reflecting local priorities, to support the measurement of how wellbeing is being
improved in areas of the city”. To go alongside the Council’s development of Community
Hubs, Wellbeing for Life Board partners will explore opportunities for wellbeing hubs.
The Wellbeing for Life Board will also establish a sub group focused on improving the
wellbeing of children and young people in the city.
Visit http://democracy.newcastle.gov.uk/ieListMeetings.aspx?CId=1018&Year=0
Newcastle and Gateshead Long Term Conditions Strategy
The March Gateshead Health and Wellbeing Board heard about the Newcastle Gateshead
CCG Long Term Conditions Strategy, amongst many other reports. The paper starts with
an outline of the CCG Strategic Vision, and a diagram of the Newcastle and Gateshead
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Health and Social Care System, showing the pathways of care and care settings that are
involved. The strategy aims to enable people to manage Long Term Conditions in a
framework through the life journey.
The paper includes a lot of public health data setting out the challenges facing Newcastle
and Gateshead. To read the report, visit the calendar of council meetings, and go to the
meeting papers on 3 March.
http://democracy.gateshead.gov.uk/mgCalendarMonthView.aspx?GL=1&bcr=1
Care Health and Wellbeing Overview and Scrutiny Committee
Gateshead Care Health and Wellbeing OSC met on 7 March and heard about progress in
reducing delayed transfer of care, when people are ready to be discharged home from
hospital but are delayed because they need social care.
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New approaches include from January ‘bridging’ packages of care:
Weekly or more often meetings to discuss cases which previously dealt with on a
one by one basis to resolve complex discharge issues and enable system learning;
Gateshead Care Partnership – joint between Gateshead Health NHS Foundation
Trust (known as QE Gateshead), Council and CCG went operational from October
– community services transferred
Review of Intermediate Care underway and report soon on potential model
To read the report, visit the calendar of council meetings, and go to the meeting papers on
7 March.
http://democracy.gateshead.gov.uk/mgCalendarMonthView.aspx?GL=1&bcr=1
Newcastle upon Tyne Hospitals NHS Foundation Trust
accessibility checker
Newcastle upon Tyne Hospitals NHS Foundation Trust is the first in the north east to rate
the accessibility of their services, in partnership with DisabledGo.com.
To find out more about their accessibility checking work visit
www.newcastle-hospitals.org.uk/news/news-item-22449.aspx
For access information about Newcastle upon Tyne Hospitals NHS Foundation Trust
services visit
www.newcastle-hospitals.org.uk/patient-guides/patient-services_interpreters-andaccessibility.aspx
Safeguarding training
Gateshead Multi-agency Safeguarding Training
Gateshead Safeguarding Children Board, Gateshead Safeguarding Adults Board and
Gateshead Community Safety Board offer free training for small voluntary organisations in
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Gateshead, and charge £50 - £100 for those with a turnover above £100,000. Online
training is free for all voluntary organisations.
For the joint training directory and booking information visit
www.gateshead.gov.uk/lscb/home.aspx
Newcastle Multi-agency Safeguarding Programme
Newcastle Safeguarding Children Board (NSCB) and Newcastle Safeguarding Adults
Board (NSAB) offer free training for Newcastle voluntary organisations’ staff and
volunteers including management committees. For the programme and booking courses
visit www.nscb.org.uk/training-courses
Sexual exploitation training
NSAB and NSCB have previously agreed that sexual exploitation (SE) or Child Sexual
Exploitation (CSE) awareness raising and training is mandatory for all partner agencies.
Free resources and training have been developed or obtained, including online training. To
find out what training and resources are available to your organisation and what is
appropriate for which role there is a SE capability framework. Visit
www.nscb.org.uk/sites/default/files/NSAB%20and%20NSCB%20Sexual%20Exploitation%
20Training%20Plan.pdf
Newcastle Sexual Health training directory
Sexual health training in Newcastle is provided by a range of trainers from voluntary and
statutory organisations. Training courses include FGM awareness, and Young People who
go Missing and the Risk of Sexual Exploitation. If you work in Newcastle most sexual
health training is free; there are charges for people working outside Newcastle. To access
the latest sexual health training directory and find out more visit
www.newcastle.gov.uk/sexualhealthtraining
About On the Hoof
On the Hoof is published 11 times a year by Newcastle CVS.
For previous copies, visit
www.cvsnewcastle.org.uk/publications-and-resources/on-the-hoof-bulletin
Organisations are welcome to copy any of this publication for use in the promotion of
voluntary and community activity. Please credit Newcastle CVS as the source.
We aim to make sure information is correct and up to date but we do not accept liability for
any mistakes that may inadvertently appear. Views and opinions in On the Hoof are not
necessarily those of Newcastle CVS.
We welcome your feedback – please contact Pam Jobbins on 0191 235 7017 or
[email protected]
Twitter: join the conversation with Newcastle CVS www.twitter.com/newcastlecvs
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Newcastle CVS, Higham House, Higham Place, Newcastle upon Tyne, NE1 8AF
Call 0191 232 7445
Fax 0191 230 5640
Email [email protected]
Visit
www.cvsnewcastle.org.uk/ and www.cvsnewcastle.org.uk/gateshead
Newcastle CVS is a registered charity (number 1125877) and company limited by guarantee (number
6681475) registered in England and Wales | Our registered office is as above
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