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Add a SCORE Assessment
Data Exchange web-based portal – User Task Card 12
This task card describes the process of how to add a client or community SCORE assessment
to a session record under the Partnership Approach.
What is SCORE?
SCORE stands for Standard Client/Community Outcomes Reporting. It forms part of the Data Exchange
Partnership Approach.
Client SCORE or Community SCORE
There are four different types of outcomes measured through SCORE to help tell the story of what has
been achieved. There are three types of SCORE domains for individual clients (Circumstances, Goals
and Satisfaction) and one for group/community activities (Community). Community has been designed to
report outcomes being achieved for large group or community activities where it is not feasible to record
the changes for individual members of the group or community.
Add a Client SCORE
Step 1 – Select add client SCORE
There are two methods to add a client SCORE assessment:
Method 1
After adding a session:
• From the Add a session - Finish screen select the SCORE ASSESSMENTS button.
Figure 1 - Partnership Approach data entry buttons
Method 2
From an existing session record:
• Search for the relevant case and session then click on the SCORE icon on the client listing.
Step 2 – Enter assessment details
Once a session is entered a client SCORE can be added. If you wish to add a SCORE assessment for
all clients involved in the session, each assessment must be entered separately.
User Task Card 12 – Add a SCORE Assessment
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A client SCORE assessment is recorded twice – towards the beginning of a case (Pre) and again
towards the end (Post). Both the pre and post SCOREs should be recorded using the same domain so
as to mark the measurable difference between.
Figure 2 – SCORE assessments
Select ADD CLIENT SCORE.
Figure 3 – Add a client SCORE screen
Select the client you wish to record a SCORE assessment against from the drop down menu. Only
clients who have attended the session are shown.
Select the assessment phase from the drop down box:
• Pre-SCORE is used to assess the Client’s rating(s) before the activity starts.
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• Post-SCORE is used to assess the Client’s change throughout and after the activity. More than
one Post-SCORE can be recorded for a long term activity if you wish to record progress.
Select the assessment type from the drop down box:
• Circumstances
• Goals
• Satisfaction
Select SHOW DOMAINS.
• The ratings that relate to the assessment type you have chosen will display.
• For each rating there will be a numerical value of 1 to 5.
Figure 4 – Client circumstances domain
Detailed information about SCORE domains and ratings can be found in the Data Exchange
Protocols Document
Select a numerical value for any ratings for which you would like to record a SCORE assessment.
• Select the rating which best represents the client’s activity and status. Please note you do not
need to record SCORE assessments against each rating listed; only those applicable to your
client.
• To view a description of the ratings click the blue hyperlink in the top right hand corner.
• Click SAVE.
The ratings and numerical values chosen will be listed under the client record on the client SCORE
screen.
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Figure 5 – Pre-SCORE record
Add a Community SCORE
The Community SCORE is linked to three ratings which reflect changes that may occur for a group or
community rather than individual clients. Community SCORE uses the same 1to 5 numerical value
scale as client SCOREs.
Step 1 – Select the session
You can add a Community SCORE after adding a session or by selecting the session from within a case.
• Open the session record.
• Click ADD COMMUNITY SCORE.
Step 2 – Enter assessment details
Select the assessment phase (pre/post) from the drop down box.
Figure 6 – Add community SCORE screen
• Click SAVE.
• The ratings within the community SCORE will display.
• Select a numerical value for one or all three ratings in the community domain.
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Figure 7–Adding a community SCORE
Detailed information about client and community SCOREs, SCORE domains and SCORE ratings
can be found in the Data Exchange Protocols Document
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