Am I Ready to Start My Own Practice David W. Unkle, MSN, APN, FCCM, FCCP Medcorps Asthma & Pulmonary Specialists, Linwood, NJ Am I Ready to Start My Own Practice? If you want something you’ve never had, you must be willing to do something you’ve never done—Thomas Jefferson Am I Ready to Start My Own Practice? • • • • Incorporating the practice—your name is more than a name…it’s a brand. Name must be easy to remember—especially for social media. Yes, people do look online to view your practice before they call. Federal Tax ID number. Am I Ready to Start My Own Practice? • • Choosing the physician collaborator—are they on-board with YOUR philosophy of practice? Does your state allow nurse practitioners to employ physicians or must they be paid a monthly collaboration fee. Am I Ready to Start My Own Practice? • • • • The practice philosophy should be one of the first things that you do. You build the practice around it—it’s more than words on paper. It should drive how your practice operates. Personnel decisions, operating policies, patient interactions all should reflect back on this document. Here is a copyrighted example… Am I Ready to Start My Own Practice? Providing healthcare should be simple. It’s about patients seeking answers to basic and advanced medical problems in an environment where they can have open dialogue with a physician or nurse practitioner. It’s where a scheduled appointment means that they won’t have to wait for 45 minutes beyond their scheduled time to see their provider—a mutual respect for the time factor on both ends of the equation. And when that encounter does occur, your physician or nurse practitioner is actually concerned about what you have to say…someone who takes the time to take a thorough history and get your thoughts on your illness/disease. Am I Ready to Start My Own Practice? That concept was embodied Sir William Osler (1849-1919) who stated, Listen to your patient, he is telling you the diagnosis. Healthcare is also about treating the individual patient—not a cookbook approach but an individualized, evidence-based approach using the most recent (and proven) methods of treatment. Osler spoke to such an approach…the good physician treats the disease; the great physician treats the patient who has the disease. Am I Ready to Start My Own Practice? Healthcare is also about educating the patient about the disease and the available treatment options. When it comes to symptom control and limiting disease progression, adherence is the most important factor. A patient who understands their disease and works together with their provider on designing the most effective, individualized treatment based on their preferences is most likely to remain adherent to their regimen. Am I Ready to Start My Own Practice? It should be an expectation that need not be stated but in today’s fast-paced world is easily overlooked by many—respect, courtesy and compassion. It is an essential element of every encounter in our practice and is a cornerstone tenet of our practice. Am I Ready to Start My Own Practice? Credentialing with commercial carriers/CMS: allow six (6) months. • Hire someone—little things like not signing in BLUE ink for CMS applications can delay credentialing for MONTHS! • Reimbursement—negotiate rates. • Determine your payor mix—an undesirable mix will kill your practice. Block schedule accordingly. • No-show fees: YES or NO? And how much? • Credit Card: Can you book a hotel room without paying in advance? Healthcare is a business and you can’t provide service if money is left on the table! • Am I Ready to Start My Own Practice? Employee Handbook: Everyone gets one and signs. Updated Annually. • Better Business Bureau (BBB): Great Way to advertise your practice. • OSHA: yes they do come to office-based practices. Do annual training. If you’re unsure…ASK Ken! • Insurance: Internet, Office and Office equipment supplies. • Malpractice Insurance. • Key-Man Insurance: Covers you if you need to find locum tenens physician coverage due to long-term illness/injury • Am I Ready to Start My Own Practice? • • • • • • • • Line of credit: $$ flow will be slow for at least six months. Payroll: Automate! 401K: contributory/non-contributory? Benefits: Who pays and what coverage? Security/Fire Alarms? Contractors: Get plumber, HVAC on board. Don’t wait until it breaks! Vendors: Research for best prices? Equipment: new or refurbished? Am I Ready to Start My Own Practice? • • • Equipment Leases: Some require a physician to lease? Accountant: Find one before you open. Billing: This will make or break your practice—must be up-todate and they educate YOU. Am I Ready to Start My Own Practice? • • • • Hiring staff—another major challenge Firing staff—it’s like a colonoscopy, you know you have to do it but you keep putting it off! Hiring family and friends—a recipe for disaster. The doctor’s spouse—the worst hire. Am I Ready to Start My Own Practice? • • • • • Evaluating the practice: it’s more than profit or loss. HIRE someone to do this… Make changes based on trends over time. Expect to lose money in Year 1 and perhaps Year 2. Expect headaches, heartaches, and heartbreaks. Am I Ready to Start My Own Practice? • Would I do it over again…YES. But I’d do it differently!
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