Big Leaf Overview

Bigleaf keeps you connected to your customers in a way
that no single provider can. The Bigleaf platform is a
customer IP redundancy and optimization service that's
hosted in the cloud. Bigleaf provides reliable, highperformance, fully managed and supported network connectivity to customer sites over commodity internet
circuits, for MSPs delivering hosted services. This enables increased protection from internet disruption, delivers
the full potential of cloud and hosted applications, and creates peace of mind for both MSPs and their
customers.
Bigleaf for Managed Service Providers
From The Cloud, to Telepresence, to SaaS, to Online Collaboration, businesses have more opportunity than ever to utilize
technology to further their mission, service their customers, and reward their stakeholders. However, most if these options are
all built assuming that the Internet is “always on”. Unfortunately, we’ve all experienced the flaw in assuming that any single
connection, from any telco or cable company, will always work.
There are few people that have suffered through this predicament more than Managed Service Providers (MSPs). MSPs are left
trusting the delivery of their services, and ultimately their customer’s satisfaction to limited choices from indifferent and
monolithic carriers. They are constantly juggling throughput, performance, and price of connectivity options. Bigleaf’s carrieragnostic platform was created to solve this quandary for MSPs, with the following in mind:
Reliability: MSPs that use the Internet for delivery of customer-facing applications and services need redundant
internet connectivity. Bigleaf prevents outages by leveraging carrier diversity and enables seamless failover for all
applications; unlike legacy solutions that either lack diversity or are burdened by application-specific limitations.
Performance: MSPs that are delivering performance-sensitive applications over the Internet need dynamically
optimized internet connectivity. Bigleaf intelligently classifies circuit performance and application needs, and
updates traffic flows in real time, to mitigate carrier degradation and protect application performance; unlike
hardware based solutions that are unaware of and unable to adapt to changing circuit conditions.
Management/Support: MSPs need improved WAN management and support capabilities with a holistic
approach to service delivery. Bigleaf enables advanced visibility into circuit issues with proactive notification and
friendly reporting, reduces emergency support situations, and offers simple provisioning and management; unlike
single-carrier or hardware-based solutions where the only support provided is finger pointing between the circuit
and hardware vendors.
Value: MSPs need consistent enterprise-grade performance across varied Internet circuits and budgets. Bigleaf
provides highly reliable network connectivity over commodity circuits, while reduces WAN circuit procurement and
integration expenses and offering consistent implementation; unlike rigid and expensive carrier WAN service
whose performance varies across locations, scale, and underlying circuit availability.
Independence: MSPs are tired ofAccess
monolithic
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failures, and excuses. Bigleaf provides carrier-
As you can see, Bigleaf has taken a more complete and holistic approach. This service-based model is an ecosystem,
rooted in exceeding customer needs and expectations. By taking a holistic view of the entire network, Bigleaf can actively
monitor and dynamically manage all of its customer’s traffic across multiple Internet connections, in real-time.
The Bigleaf ecosystem is rooted in a cloud-based server cluster, supporting a majority of the routing, monitoring, and
management functions. By moving a majority of the routing, including public IP addressing, to the cluster, Bigleaf can
inspect the entire path(s); quickly & intelligently responding to changes on any ISP network segment. From the cluster,
Bigleaf branches out across the multiple ISP paths with tunnels, each terminating at our customer-premise router. These
tunnels efficiently and reliably move customer traffic to and from the Bigleaf cluster.
With Bigleaf -managed equipment (cloud-based cluster & customer-premise router) at both ends of the path(s), a
custom Network Management System is tasked with actively monitors the throughput, uptime, packet loss, latency, &
jitter of each path, empowering Bigleaf to constantly make intelligent & dynamic routing decisions, optimized for all
applications and traffic types (VoIP, Video, SSH, VPN, Remote Desktop, Email, Web, etc).
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Bigleaf in Action: The value of the Bigleaf application is highlighted with the use of internet-based VoIP services. With
Same IP Failover, ensuring that a customer’s public IP addresses are always available, and Dynamic Quality of Service,
adjusting traffic prioritization in real-time based on circuit conditions, Bigleaf customers can move a VoIP phone from one
internet connection to another, without dropping the call!
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Pricing
We provide a money-back guarantee for the first 30 days, so you can try our service risk-free! All monthly fees are based on
our standard 3-year term.
Max Speed
Monthly Fee
One-Time Setup Fee
400+Mbps
Custom
Custom
300Mbps
$549
$499
200Mbps
$379
$499
100Mbps (most popular)
$199
$299
50Mbps
$129
$299
10Mbps
$69
$99
Additional Options
Option
Monthly
Setup
200-300Mbps High-Availability Router Upgrade
$79
$3300
100Mbps High-Availability Router Upgrade
$79
$2700
Access Tech LLC | 503-479-7025 | www.accesstech.biz