Agenda







Call to order
Committee reports
Review of ongoing activities
Review/discuss Fall 2010
survey
Review/discuss proposed
Spring 2011 Survey
Any other new/old business
Adjournment
Center for the Study of Local Issues
Anne Arundel Community College
101 College Parkway
Arnold, MD 21012-1895
http:www2.aacc.edu/csli
[email protected]
410.777.2733
1. Housing Commission of Anne Arundel
County – 2010-11

Client: Provides housing for low income families and seniors in eight
communities
◦ Type of survey: Resident satisfaction and facility condition –
used for planning, oversight and HUD accreditation purposes
◦ Methodology: Self-administered at each community.
Residents fill them out at the time of contract renewal,
producing a quarterly stream of completed surveys for CSLI
to use for data entry and report generation.
◦ N=Varies by community
◦ Current status: Waiting for next quarter’s questionnaires.
◦ Income generated: Overall $5100, retained for CSLI
operations: $5100.
◦ Students employed: 0-1
2. Fire Department – Strategic Planning Survey

Client: Provides fire and EMT services for county residents
◦ Type of survey: Measures citizen awareness, operational
trade/off preferences, satisfaction.
◦ Methodology: Telephone (landline only).
◦ N=311
◦ Current status: Completed
◦ Income generated: Overall $5000, retained for CSLI
operations: $558
◦ Students employed: 10-15
3. Police Department – Accreditation Survey

Client: Provides public safety for county residents
◦ Type of survey: Identical to previous surveys – citizens’
perceptions of police professionalism and effectiveness,
seriousness of crimes..
◦ Methodology: Telephone (landline only).
◦ N=Around 350-400
◦ Current status: Starts Feb. 14.
◦ Income generated: Overall $5000, retained for CSLI
operations: $600 (estimated)
◦ Students employed: 10-15
4. Radcliff Scholarship Survey of recipients

Client: AACC Foundation/Entrepreneurial Studies
◦ Type of survey: Asks about impact of scholarship, recipients’
current circumstances.
◦ Methodology: Multi-modal – mail, email, Facebook,
telephone
◦ N=49 of 86 (57% response rate)
◦ Current status: Completed
◦ Income generated: Overall $1600, retained for CSLI
operations: $900
◦ Students employed: 1-2
5. Coordinating Center

Client: Provides medical coordinating services for severely ill
patients
◦ Type of survey: Customer satisfaction
◦ Methodology: Mailed with telephone follow-up and second
mailing if needed.
◦ N= 690
◦ Current status: Completed
◦ Income generated: Overall $2860, retained for CSLI
operations: $1330
◦ Students employed: 4-5
1. CSLI student interns
◦ Spring 2011: 2
◦ Hours: vary depending on projects and needs of the moment but
goal is to average five hours per week per intern
◦ Duties: range from data entry, survey design, student supervision,
and telephone interviewing.
2. Legislative Interns – Maryland General Assembly
◦ Spring 2011: 10
◦ Hours: 15-20 hours a week
◦ Duties: Work with members of the General Assembly in various
capacities
◦ Other internships – does your area of work have any need for student
interns?
3. CSLI student club
◦ Inception: 2006 – designated an official student club.
◦ Organizational structure: Officers include president, vice
president, secretary and treasurer, elected at beginning of
fall semester. CSLI interns usually chosen as club
president/vice president
◦ Budget: Varies yearly–2010-11: $1115 from student
association.
◦ 2010-11 Activities: Anticipate visits to Baltimore Council of
Foreign Affairs; Annapolis




Radio: WNAV – director was interviewed about CSLI fall research
findings. Also on radio Nov. 2 for election analysis.
Presentations: Director made presentations to Elephants Club,
33rd Democratic Club, Almost 7:30 Democratic Club,
Leadership Anne Arundel, and Maryland Government Financial
Officers Association. Panel discussion about surveys and local
issues moderated by Paul Foer in Annapolis.
Newspaper: Various articles in Capital, Baltimore Sun and
Washington Post.
CSLI Web site: Posted all new presentations and updates to
searchable database (see http://www2.aacc.edu/csli).
Semi-annual Survey and Web Panel
Web panel: We have accumulated a total of around 715 possibly
valid email addresses.
◦ About 1/3 of respondents accept request to give email
addresses.
◦ Used to do pre-election polling in September.
◦ Will be conducting a spring online survey composed with
student input.
◦ Response rate typically around 25%.
Semi-annual Survey –
Overview of
Spring 2011 Results
Remarkable stability in right/wrong direction…
57
54
58
62
66
60 61 62
58 58
55
Right 51
53
57 55
51 52 51 50 52
52 52
47
49
Right
Wrong
Unsure
Fa '10
Sp '10
Fa '09
Sp '09
Fa '08
Sp '08
Fa '07
Sp '07
Fa '06
Sp '06
Fa '05
Sp '05
Fa '04
Sp '04
Fa '03
Sp '03
Fa '02
Sp '02
Fa '01
Sp '01
Fa '00
Sp '00
Fa '99
Wrong 34
33 32 31
31
29
29
28 27 28 28
27 25
27 26
27
26
25
25
24
24
23
23
21
21
21 20 23
20 19
20
20
19
19
18
18 16 18
15
17
16 17 17
15 15 14 Unsure
13
12
Sp '99
70
65
60
55
50
45
40
35
30
25
20
15
10
5
0
60
50
48
40
38
36
33
30
23
20
10
36
20
15
13
10
8
10
7
7
10
15
12
9
7
17
16
12
10
8
12
13
11
12
0
Fall '04
Spring
Fall '05
Spring
'05
'06
Fall '06
Spring
Fall '07
Spring
'07
Fall '08
'08
Spring
Fall '09
Spring
'09
Fall '10
'10
Economy /Housing
Taxes – too high
Growth /development
Education /
Traffic congestion /problems
Crime / drugs
Mean
Percentage saying “excellent” or “good” also stable since March 2009
60
50
40
30
20
10
0
S '09
F '09
S '10
Anne Arundel County
F '10
S '09
F '09
S '10
Maryland
F '10
S '09
F '09
S '10
USA
F '10
80
74
76
74
74
70
71
74
71
71
69
62
56 56
60
CSLI - AA County
55
49
50
40
30
46
42
38
34
26
27
34
48
44
45
10 11
11
38
31
32
28
27
22
17
20
10
Gallup - USA
5
5
0
S'02 F '02 S '03 F '03 S '04 F '04 S '05 F '05 S '06 F '06 S '07 F '07 S '08 F '08 S '09 F '09 S '10 F '10
Some costs have
gone down
70
59
60
63
61
56
58 59 59
55 55 56 56
60
53
50
50
42
40
40
44 43
32
30
24
20
10
21
21
13
11 12
21
17
15
10
0
Unable to find affordable Wages or salaries are not Hard to afford the cost
housing
rising as fast as the cost
of transportation
of living
S '08
F '08
S '09
F '09
Hard to afford the cost
Taxes are too high in
of utilities such as
relation to government
electricity or gas
services provided
S '10
F '10
80
70
60
Stock market recovery
lessened ‘losses’
percentage
75
71
Unemployment rose
sharply from March
‘08 to March ‘09
and hasn’t changed
much since
70
Health care anxiety
unchanged despite
reform…
60
56
51
50
46 47
40
30
10
Minor
improvement in
readiness to
spend
24 24
19
20
44
35
30 29
33 32 34
21
15
11
6
4
6
8
7
7
0
Facing the possibility of
Significant losses in your
unemployment
stock or retirement
house foreclosure or loss purchase such as a home unavailable, too expensive
accounts
or car
S '08
F '08
Facing the possibility of
S '09
F '09
Delay in making a major
S '10
Health care insurance is
or inadequate
F '10
State Issues: O’Malley vs. Ehrlich for Governor in November
County Results in 2006: Ehrlich 56.9 vs. O’Malley 42.0 percent GAP = 14.9
O’Malley won by 6.5 percent statewide in 2006
County Results in 2010: Ehrlich 54.2 vs. O’Malley 43.4 percent GAP =10.8
O’Malley won by 14.5 percent statewide in 2006
Spring 2010
All
categs.
Some
categs
Fall 2010
All
categs.
Some
categs
Some
w/o
undecid
ed
Average
GAP
12
14
11
13
17
13.4
O’Malley
35
43
29
32
42
36.2
Ehrlich
47
57
40
45
59
49.6
Other
3
0
2
0
0
--
Undecided
0
0
22
24
0
--
Neither
5
0
1
0
0
--
10
0
5
0
0
--
100
100
99
101
101
--
Unsure/NA
Total
Gubernatorial Races – Anne Arundel County
Dem – Rep Vote for Governor
Schaeffer 83%
Mooney 17%
O’Malley on low end of
typical Dem vote deficit
66972
Glendening 40%
Sauerbrey 60%
Schaeffer 49%
Shepard 51%
-28743
O’Malley 42%
Ehrlich 57%
Glendening 43%
Sauerbrey 57%
KK Townsend 35%
Ehrlich 65%
-27581
-20788
-53215
1990
60000
40000
O’Malley 43%
Ehrlich 54%
-21963
-2254
1986
80000
20000
0
-20000
1994
1998
2002
2006
2010
-40000
-60000
100000
87676
80000
63879
60000
97465
93533
89456
85040
89613
83305
57615
54899
Rep
Dem
40000
Other
20000
10486
0
1994
1998
2002
2006
2010
12425
GAP
2716
23987
3920
6151
Including Shay Only a few thousand votes separate Dem/Rep candidates 1930
Nov.
2006
June
2010
Online
Poll
Sept.
2010
Online
Poll
October 11-14,
2010
Nov. 2
Actual
Vote
All
Categories
All
Categories
All
categories
Exclude
some
Exclude
all
except
voters
Actual
Vote
2
22/31
26
13
14
22
6.5
Johnson/
Conti
49
30 (Owens)
23 (Conti)
28
21
24
37
44.0
Leopold
51
52/54
54
34
38
59
50.5
Other
--
15/16
10
2
3
--
5.4
Undecided
--
--
--
32
35
--
--
Neither
--
4/7
9
2
--
--
--
Unsure
--
--
--
10
--
--
--
101
100
101
100
Candidate
Gap
Total
101/100
Unlike Governor’s race, CE race much harder to predict –much tightening
at the end…
How
informed
Very
County
Executive
15
Governor
Somewhat
36
48
Not very
49
17
Total
100
100
35
Issue
On this issue are you more favorable to Conti, Leopold or
Shay?
Conti Leopold L-C Shay Undecided Don’t Undec.+ don’t
Allowing slots at Arundel Mills mall
10
17
7
1
27
Improving transportation
13
20
7
1
16
18
2
17
17
Improving public schools
13
Keeping neighborhoods safe
Making County government more
efficient
Preserving the environment
know
enough
know enough
46
73
21
45
66
1
21
44
0
3
24
39
63
24
11
1
19
43
62
13
24
11
1
21
41
62
12
29
17
2
21
37
15
21
6
7
18
39
57
Managing growth
13
29
16
2
18
38
56
Having the right experience for the job
11
32
21
1
21
35
56
Keeping taxes low
14
30
16
1
19
36
55
Encouraging economic development
13
31
18
1
18
37
55
Protecting the needs of vulnerable
populations in the county budget
Maintaining high ethical standards
65
58
Conti
Leopold
L-C
Shay
Undecided
Don’t know
enough
Undecided/Don
’tknow enough
11
32
21
1
21
35
56
13
31
18
1
18
37
55
12
29
17
2
21
37
58
13
29
16
2
18
38
56
Keeping taxes low
14
30
16
1
19
36
55
Improving public schools
13
24
11
1
19
43
62
Keeping neighborhoods safe
Allowing slots at Arundel Mills
mall
Improving transportation
Preserving the environment
Protecting the needs of
vulnerable populations in the
county budget
13
24
11
1
21
41
62
10
17
7
1
27
46
73
13
15
20
21
7
6
1
7
21
18
45
39
66
57
16
18
2
1
21
44
65
17
17
0
3
24
39
63
Having the right experience for
the job
Encouraging economic
development
Making County government
more efficient
Managing growth
Maintaining high ethical
standards
U
Opponents to the introduction of
slot machines at Arundel Mills
Mall are circulating a petition to
put the county council’s decision
to grant zoning needed for slots
to referendum in November,
potentially reversing the decision.
Do you support or oppose this
petition effort?
Will you be voting for or against Question A on the
November ballot? A "for" vote would approve the
County Council's zoning decision permitting slots
in the county, including at Arundel Mills and
Laurel. An 'against' vote would leave the county
without slots zoning at any location.
Position
Spring
‘10
0
Fall
‘10
Actual
0
11
Support
45
42
55.5
Oppose
45
42
44.5
Unsure
7
16
--
No answer
2
--
--
Total
99
100
100
GAP
National Issues: % approving of president’s job by party
90
79
80
72
69
70
62
57
60
53
50
53
53
47
43
47
52
35
28
19
20
10
Democrats
42
40
30
Overall
9
24
24
25
24
25
17
6
Indep
0
Sp. '08
Bush
Republicans
Fa. '08
Sp '09
Fa. '09
Obama
Sp '10
Fa '10
National Issues: Presidential job approval
70
60
50
40
30
20
10
0
61
53
34
33
35
32
30
28
47 42
25
24
Fa
ll '
Sp 06
rin
g'
07
Fa
ll '
Sp 07
rin
g'
08
Fa
ll '
Sp 08
rin
g'
09
Fa
ll '
Sp 09
rin
g'
10
Fa
ll '
10
39
37
54
47
CSLI
Gallup
41

Go to Questionnaire in MS Word