Cisco Unity Connection Complete Phone Commands
Main Menu and Shortcuts
Action
Key(s)
Hear new messages
1
Send a message
2
Review saved messages
31
Change setup options
4
Change greetings
41
Turn alternate greeting on/off
412
Edit other greetings
413
Change message notification
421
Select full or brief menus
423
Access private lists
424
Change PIN
431
Change recorded name
432
Change call transfer
44
Switch between using phone keypad commands and using voice commands
9
Change Directory Listing
433
Send a Message Menu and Shortcuts
Action
Key(s)
Send Message
#
Mark message urgent
1
Request return receipt
2
Mark message private
3
Set future delivery
4
Review recording
5
Rerecord
6
Add name
91
Add or delete names
92
Copy yourself on the message
95
Cancel message
*
After Message Menu and Shortcuts
Action
Key(s)
Replay message
1
Play message by number
12
Play previous message
14
Play next message
16
Save or restore as saved
2
Delete
3
Reply
4
Reply to all
42
Call the sender
44
Forward message
5
Save or restore as new
6
Rewind
7
Play message properties
9
Save as is
#
Cancel or backup
*
Help
0
During Message Menu and Shortcuts
Action
Key(s)
Restart message
1
Play message by number
12
Play previous message
14
Play next message
16
Save
2
Delete
3
Slow playback
4
Change volume
5
Fast playback
6
Rewind message
7
Pause or resume
8
Fast-forward
9
Fast-forward to end
#
Restore as saved
#2
Reply
#4
Reply to all
#42
Forward message
#5
Save or restore as new
#6
Play message properties
#9
Skip message, save as is
##
Cancel or backup
*
Help
0
Recording Menu
Action
Key(s)
Pause or resume
8
End a recording
#
Cisco Unity Connection Complete Voice Commands
Main Menu
Action
Hear new messages
Hear all messages
Hear saved messages
Send a message
Change PIN
Hear recorded name
Change recorded name
Call a user
Call a contact
Hear all greetings
Hear a specific greeting
Hear the standard greeting
Record the standard greeting
Record a new greeting
Turn a greeting on or off
Hear greetings menu Help
Change directory listing status
Switch to phone commands
Voice Command
"Play new messages"
"Play all messages"
"Play saved messages"
"Send a message"
"Change my PIN"
"Play my recorded name"
"Change my recorded name"
"Call <name of user>" or
"Call <extension> "
"Call <contact name> at
<home/work/mobile>"
"Play all greetings"
"Play <greeting name>
greeting"
"Play my greeting"
"Record my greeting"
"Record <greeting name>
greeting"
"Turn on/off <greeting name>
greeting"
"Greetings Help"
"Do not list my number in the
directory"
"List my number in the
directory"
"Touchtone conversation"
Send a Message Menu
Action
Send Message
Mark message urgent
Mark message private
Mark message urgent and private
Request return receipt
Set future delivery
Review message
Add additional recipients
Edit recipients
Edit recording
Cancel message
Voice Command
"Send"
"Set urgent"
"Set private"
"Set urgent and private"
"Set return receipt"
"Future delivery"
"Review message"
"Add names"
"Edit recipients"
"Change recording"
"Cancel"
After Message Menu
Action
Replay message
Play previous message
Play next message
Save or restore as saved
Delete
Reply
Reply to all
Call the sender
Forward message
Save or restore as new
List message recipients
Play message properties
Voice Command
"Repeat"
"Previous"
"Next"
"Save"
"Delete"
"Reply"
"Reply to all"
"Call sender"
"Forward"
"Mark new"
"List recipients"
"Message properties"
During Message Menu
Action
Restart message
Play previous message
Save
Save or restore as new
Delete
Slow playback
Change volume
Reset playback volume
Fast playback
Reset playback speed
Rewind message
Pause or resume
Fast-forward
Fast-forward to end
Reply
Voice Command
"Repeat"
"Previous"
"Save"
"Mark new"
"Delete"
"Slower"
"Louder" or "Softer"
"Reset volume"
"Faster"
"Reset speed"
"Jump back"
"Pause" or "Resume"
"Jump ahead"
"Skip forward"
"Reply"
Reply to all
Forward message
Play message properties
List message recipients
"Reply all"
"Forward"
"Message properties"
"List recipients"
Universal Actions
Action
Cancel or backup
Return to main menu
Hang up or exit the voicemail system
Repeat message or menu options
Voice Command
"Cancel"
"Main menu"
"End call" or "Goodbye"
"Repeat"