SUMMER HOUSING ASSISTANT
JOB DESCRIPTION
University Housing Services
Under the direction of a Residential Life Coordinator (RLC) and/or Assistant Residential Life Coordinator (ARLC), the Summer Housing
Assistant (SHA) is responsible for working closely with other University Housing Services (UHS) staff members to develop and maintain
an atmosphere that promotes residential communities during the summer in Campus Village A (CVA). SHAs are charged with assisting in
the management of all aspects of the summer housing program, including, but not limited to catering to the needs of summer students and
guests. As an employee of UHS, each SHA will adhere to, administer, and enforce policies and procedures as outlined in the Residential
Life Staff Manual, and the UHS Community Living Handbook.
The SHA's role may encompass programming, facilities, administrative, and staff responsibilities, and as such, requires flexibility from the
individual in this position. The SHA serves as a resource to both residents and staff and shall uphold the mission, standards and policies of
UHS. The responsibilities listed are carried out under the supervision of the RLC and ARLC in conjunction with the Associate Director of
Residential Life and the Assistant Director of Residential Life. As a student assistant, this position is subject to release at any time.
If you have any questions about this job description, the application process, or the SHA position, please check all these items first. Should
you have further questions, please contact: J.D. Kegley, Residential Life Coordinator of CVB and Chair of Student Staff Selection at
[email protected].
Qualifications
1.
Undergraduate or graduate students in good standing with the university and possessing a minimum 2.500 cumulative GPA at the
time of application and throughout the period of employment. Please note that GPA does not round up; any GPA below a 2.500
(2.499 or below) will make you ineligible for the position.
2.
Candidate must have a matriculated student status with SJSU (i.e. accepted, enrolled and/or currently a student) during time of
application.
3.
One year residence in a college or university residence hall or a similar group living experience such as a Greek house, co-op, or
theme program prior to term of employment is preferred but not required.
4.
Preference will be given to candidates who have previously served as or are currently a Resident Advisor (RA) in University Housing
Services and have performed satisfactorily.
Terms of Employment
1.
All SHAs that have been offered and accepted the position MUST read through the Terms of Employment, the Basic Functions
and Responsibilities of the position and initial each item. Initials signify a clear understanding of the expectations. Additionally, each
staff member must sign and date the overall job description as an understanding that they have read through and agree to all terms.
Again, only candidates that have been HIRED should initial and sign this contract. The due date will be conveyed in the offer letter.
_____
2.
The SHA is expected to serve as a role model for all residence hall policies and procedures through day to day interaction with
students and staff as well as through on-line sources (i.e. Facebook, MySpace, e-mail, etc.). Failure to serve as a positive role
model in this way may result in your release from the SHA position. _____
3.
The period of employment for this live-in position is as follows: _____
Summer Start Day
Friday, May 24, 2014 - 7PM (providing room is ready, staff members can start moving into their
summer assignments). Staff members may be able to move in earlier, depending on availability
Summer End Day
Move out Date: Sunday, August 17, 2014 - 7PM (staff members must be moved out of their summer
assignments)
Contract Ends:
4.
Sunday, August 17, 2014 – 7PM
SHAs are required to attend summer training. Training will typically occur from 9AM-6PM daily. On some days, the schedule may go
outside these times. Weekend sessions may also be scheduled. Dates:
Summer Training Days
Friday, May 23 & Tuesday, May 27.
5.
Active participation in staff training. _____
6.
Active participation in the completion of opening and closing tasks throughout the summer (including preparations for Spring
closing and Fall opening). _____
7.
The SHA must be available to residents and staff during evening hours and weekends and must be willing to commit a significant
amount of time (approximately 20 hours a week in addition to scheduled duty shifts/nights/days) to the position. This
includes providing hall duty and desk coverage during some vacation and holiday periods. _____
8.
Any major time commitments (i.e. academic courses, Associate Students Directors or Campus organizations, additional employment
or other responsibilities outside of the RA position) academic courses should be discussed and approved in advance with the RLC.
_____
9.
Employment is contingent upon on-going satisfactory job performance evaluation by the supervisor. Satisfactory job performance
evaluation is defined as meeting expectations as defined by the job evaluation in all areas of the job description. _____
10.
All SHAs must have telephone service in their room. UHS provides phone services so that SHAs are easily accessible to staff and
students. SHAs must update their voicemail message as needed. SHAs should make their phone numbers available to residents.
_____
11.
During the live-in period of employment, SHAs will receive a room (single room occupancy). Additionally, each SHA will receive a
monthly amount of $100, $100 in grocery money, and $75 in Dining Dollars. An additional meal plan may be offered as determined
by UHS Professional Staff. During specific holiday duty (designated university holidays when UHS is closed); the on-duty SHA will
receive a $50 stipend per day. _____
Basic Functions And Responsibilities
The SHA supports UHS in the development of a student/conference guest life program within the residence halls during the summer.
The specific responsibilities of the SHA position are divided into the following categories:
A.
PROGRAMMATIC/COMMUNITY DEVELOPMENT
A-1.
Encourage personal, social, and academic development of students. This responsibility involves spending a significant amount
of time on the floor or building area and getting to know students on an individual basis. “Significant amount of time” could
include, but is not limited to the following: being available to assist students, implementing on-going spontaneous activities,
planning programs, floor/building meetings, visibility in your living area and/or hall, and the dining commons, etc. _____
A-2.
If applicable, assist your living group in establishing various programs that aid in the development of a positive living/learning
environment. Assess, initiate, plan and implement community development activities with the floor or area of responsibility to
address the needs and concerns of the residents. SHAs will divide the summer weeks so that each SHA will be responsible for
completing at least one active program per week _____
A-3.
Act as a mediator in conflict situations when needed (i.e. roommate conflicts, noise disruptions, floor disputes conflicts, etc.).
_____
A-4.
Work cooperatively with students to ensure an environment on the floor or building area which displays respect for the rights
and privacy of others and promotes consideration of individual needs in a group living environment. _____
A-5.
Respond to student behavior that is inappropriate and/or in violation of campus policies and procedures, such as behavior
which endangers the health and safety of residents, and behavior which results in damage to University property. This
responsibility involves confronting the action that is in question, documenting the incident(s) within 24 hours and following
residence community and University conduct procedures. _____
A-6.
Report student concerns relating to residential life (i.e. policies, procedures, dining services, maintenance) to the appropriate
units of UHS (i.e. RLC/ARLC, Associate Director, Assistant Directors, Dining Commons Manager, Facilities Manager, etc.).
_____
A-7.
Serve as a constructive and positive role model for personal behavior and academic pursuits and adhere to all residence
community policies. Role-model appreciation of differences and assist students in developing an understanding of diverse
cultures and lifestyles. Respect and treat all individuals fairly and equitably by being open and understanding of sexual
orientation, and cultural and ethnic diversity issues. _____
A-8.
Support and help publicize academic services, including but not limited to tutoring, advising, courses, and faculty involvement
programs specifically related to summer school (if applies). _____
A-9.
Participate in major apartment or UHS functions that encourage residents to participate in campus and community. _____
A-10.
Work closely and effectively with University departments including but not limited to UPD, Traffic and Parking, Spartan
Shops/Dining Commons, Student Union Inc., Event/Aquatic Center, and other academic departments that may sponsor
conference/summer operations. _____
B.
FACILITIES MANAGEMENT RESPONSIBILITIES
B-1.
Assist in the overall management, operation and effectiveness of the Summer Program including, but not limited to: facilitating
student check in/out procedures, assisting with room assignments, administering keys, and managing front desk hospitality and
services. _____
B-2.
Performs approximately 20 hours of work each work (some weeks may vary). Schedules 15 hours/week specifically to
completing check-in, check-out, facilities and other administratively related items. _____
B-3.
Report maintenance problems in a timely manner (within 24 hours) in order to maintain the physical condition of the residence
halls. Provide immediate follow-up on reported problems. _____
B-4.
Work collectively with other summer staff to successfully manage all aspects of the check in and check out processes. It is
expected that significant check-ins and check-outs may occur throughout the day during peak periods.
B-5.
Assist the A/RLC in responsibilities related to Spring 2014 closing, and Fall 2014 opening of the hall.
C.
STAFF/ADMINISTRATIVE RESPONSIBILITIES
C-1.
Attend weekly hall staff meetings at a time determined by the entire staff. _____
C-2.
Assist in the completion and management of administrative tasks as needed (i.e. incident reports, maintenance tags, room
assignments, room inventory sheets, fire and health safety checks, check-in and check-out procedures, all programming
materials, evaluations and other designated tasks) in a timely and efficient manner. _____
C-3.
Perform regularly scheduled duty shifts. Night duty begins at: Weekday-begins at 7:00PM and ends the following day at
8:00AM; Weekend-begins at 7:00PM and ends the following day at 7:00PM. During university designated holidays, duty will
occur from 7:00PM and end the following day at 7:00PM. Duty includes, but is not limited to, performing rounds twice each
night (amount of times are as needed and/or determined by RLC for area), responding to emergencies and lockouts and
facilitating room check ins and check outs. _____
C-4.
Ensure that your RLC/ARLC is informed and updated on all aspects of your work. This responsibility will entail meeting
regularly with your RLC/ARLC to share job-related information, receive feedback, and develop job-related skills. _____
C-5.
Disseminate campus information as directed by the RLC/ARLC. _____
C-6.
Follow instructions and complete tasks in a timely manner. _____
D.
RELATED DUTIES
D-1.
Maintain positive working relationships with other UHS, Dining Commons and university staff. _____
D-2.
Do not duplicate or loan keys to unauthorized persons. Official job related keys are to be kept in their and/or a designated,
secure location at all times when not in use, and are not to leave the building or area without authorization. _____
D-3.
Be responsible with special staff privileges (i.e. use of office, phones, keys, office equipment, supplies etc.). _____
D-4.
Maintain confidentiality and objectivity in all matters related to students and staff. _____
D-5.
Demonstrate a high level of self awareness, and be able to give and accept feedback to be incorporated into personal and
professional skill development. _____
D-6.
Perform other duties as assigned by the RLC/ARLC and other UHS staff. _____
This position works in a safe and responsible manner while not putting self or others at risk. This includes complying with applicable
policies and regulations; using personal safety gear; observing warning signs; learning about potential hazards; and reporting unsafe
conditions. This position is subject to criminal and background check.

Time off/vacations will be fully coordinated, reviewed and approved by the RLC, based on staffing, building, and community
needs. There will be NO vacation approved during the summer opening and closing weeks.
My signature on this job description certifies that I have reviewed and fully understand the expectations
outlined. Further, I agree to perform the duties of the Resident Advisor position to the best of my ability.
If, at any time, I do not feel that I can uphold the terms of this position, I will speak with my supervising
Residential Life Coordinator or Assistant Residential Life Coordinator immediately. I understand that as a
Student Assistant, I am subject to release from the position at any time.
Name (Print):
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Name (Signature):
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Building:
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Date:
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